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p.1 © CrowRider 2012-2016 Practical EQ EQ in practice A short chat about why you should develop it, and how. --- Max Langosco

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Page 1: EQ in practice EQ is key in creating healthy, successful, collaborative relationships and team environments, where challenges can be dealt with efficiently. Developing a mature EQ

p.1 © CrowRider 2012-2016

Practical EQ

EQ in practice

A short chat about why you should develop it, and how.

---

Max Langosco

Page 2: EQ in practice EQ is key in creating healthy, successful, collaborative relationships and team environments, where challenges can be dealt with efficiently. Developing a mature EQ

p.2 © CrowRider 2012-2016

Practical EQ

What is EQ?

“Your EQ is the level of your ability to understand other people, what motivates them

and how to work cooperatively with them,” (Howard Gardner)

Why is it useful?

EQ is key in creating healthy, successful, collaborative relationships and team

environments, where challenges can be dealt with efficiently.

Developing a mature EQ means learning how to better understand, react to them

appropriately, and negotiate with others.

Page 3: EQ in practice EQ is key in creating healthy, successful, collaborative relationships and team environments, where challenges can be dealt with efficiently. Developing a mature EQ

p.3 © CrowRider 2012-2016

Practical EQ

Awareness

Self

Awareness

Relationship

Management

Self

Social

Interaction

Self

Management

Social

Awareness

Page 4: EQ in practice EQ is key in creating healthy, successful, collaborative relationships and team environments, where challenges can be dealt with efficiently. Developing a mature EQ

p.4 © CrowRider 2012-2016

Practical EQ

The Pursuit of EQ Competency

• Know Yourself

• Choose Yourself

• Give Yourself

Enhance Emotional

Literacy

Page 5: EQ in practice EQ is key in creating healthy, successful, collaborative relationships and team environments, where challenges can be dealt with efficiently. Developing a mature EQ

p.5 © CrowRider 2012-2016

Practical EQ

Two parallel journeys

• Inbound

– Focus

– Self knowledge

– Self confidence

– Personal meaning

(spiritus)

• Outbound

– Empathy

– Social impact

– Social Service

– Social Meaning

Know Yourself

Choose Yourself

Give Yourself

Page 6: EQ in practice EQ is key in creating healthy, successful, collaborative relationships and team environments, where challenges can be dealt with efficiently. Developing a mature EQ

p.6 © CrowRider 2012-2016

Practical EQ

Focus on Focus

• Stay on a difficult task,

• Don't get distracted

• Practice: defining a task and sticking with it (even a

“mindless” one is good for practice)

How long do you usually

stay with one task? Do

you work on multiple

projects? Do you

“multitask”?

Page 7: EQ in practice EQ is key in creating healthy, successful, collaborative relationships and team environments, where challenges can be dealt with efficiently. Developing a mature EQ

p.7 © CrowRider 2012-2016

Practical EQ

Focus on Empathy

• Truly listen to people

• Don't interrupt people

• Tune-in to others' non-verbal communication

• Pay attention to your own non-verbal

communication

• Use people's names

• Be fully present when you are with people

• Smile at people

• Encourage people to speak

• Give genuine recognition & praise

• Take a personal interest in people

• What was “under-water” in the Iceberg?

Exercise:

Discuss cases in which

you where

misunderstood. What

was missing?

Page 8: EQ in practice EQ is key in creating healthy, successful, collaborative relationships and team environments, where challenges can be dealt with efficiently. Developing a mature EQ

p.8 © CrowRider 2012-2016

Practical EQ

Motivation

Behavior Culture

The cycle of change

Page 9: EQ in practice EQ is key in creating healthy, successful, collaborative relationships and team environments, where challenges can be dealt with efficiently. Developing a mature EQ

p.9 © CrowRider 2012-2016

Practical EQ

Maslow:

Hierarchy of needs

Survival,

Physiological

Marshall:

Scale of motivations

Apathy

Guilt and shame,

Depersonalization,

process of change

Security, Safety Craving,

Fear,

Anguish,

Belongingness, Love, Self-assertion,

Anger,

Self-esteem

Power-within

Gregariousness and cooperation

Exploration

Self-

actualization

Generativity,

Mastery

Peak

experiences

Enlightenment,

World soul,

Higher service

Sense of vocation,

Grace

Vision and value led,

Positive use of adversity,

Celebrate diversity,

Humility,

Holism,

Field Independence

Self-awareness

Spontaneity

Asking WHY?,

Reframing

Grace

Compassion

Page 10: EQ in practice EQ is key in creating healthy, successful, collaborative relationships and team environments, where challenges can be dealt with efficiently. Developing a mature EQ

p.10 © CrowRider 2012-2016

Practical EQ

(adapted from: Stephen R. Covey, The 8th Habit)

How to develop beyond EQ?

Integrity: true to values

Page 11: EQ in practice EQ is key in creating healthy, successful, collaborative relationships and team environments, where challenges can be dealt with efficiently. Developing a mature EQ

p.11 © CrowRider 2012-2016

Practical EQ

Staying in touch

– I use LinkedIn a lot, feel free to drop me an invitation.

– If you have questions, or comments to make, you may

contact me directly at: [email protected]

mailto:[email protected]

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