eqo workshop – university of piraeus, 26 november 2004 seequel s ustainable e nvironment for e...
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EQO Workshop – University of Piraeus, 26 November 2004
SEEQUELSEEQUEL
SSustainable ustainable EEnvironment fornvironment for
EEvaluation of valuation of QUQUality in ality in E-LE-Learningearning
Dr Nikitas KastisDr Nikitas Kastis
Lambrakis Research Foundation – MENON Lambrakis Research Foundation – MENON NetworkNetwork
EQO Workshop – University of Piraeus, 26 November 2004
ObjectivesObjectives
To define a Conceptual Framework for Analysis, corresponding to a holistic approach to Quality in e-learning, to serve as a basis for a productive long-term dialogue and consensus building between the stakeholders in Europe.
To establish the European eLearning Quality Forum, with representation from all relevant bodies, organizations and authorities in Europe, as a sustainable forum for dialogue, consensus building and policy support in the field
To develop a set of eLearning Quality Tools
EQO Workshop – University of Piraeus, 26 November 2004
PartnershipPartnership
MENON Network EEIG (Coordinator): Scienter, Lambrakis Research Foundation, FIM - New Learning, HUT Dipoli eLearning Industry Group (eLIG): Accenture, Sanoma WSOY, SAP, SUN Microsystems CEDEFOP (European Centre for Vocational Education & Training) EIfeL (European Institute for e-Learning) EDEN (European Distance & E-Learning Network) EUROPACE ESIB – European Students Association University of Reading & University of Edinburgh
EQO Workshop – University of Piraeus, 26 November 2004
1. 1. Mapping of approaches to qualityMapping of approaches to quality
Stakeholders typology
Industry providing e-Learning
Industry as users (HR departments, etc.)
Government (EU / national / regional)
K12 (providers, learners, parents and proxies, teachers)
Higher education (providers, learners, teachers)
Initial VET (providers, learners, teachers)
Informal learning (providers, learners, trainers?)
Continuous Professional Development (providers,
learners, trainers)
EQO Workshop – University of Piraeus, 26 November 2004
SR V
Perception
Stakeholder
Object
LE
LS LP LC
Quality of Learning experience
2. Conceptual Framework2. Conceptual Framework
EQO Workshop – University of Piraeus, 26 November 2004
Value features The World of Inspiration Singularity, difference,
innovation, originality, irrationality, imaginary, spirituality, unconscious, chance
The Domestic World Confidence, responsibility, merit, respectability, convention, dignity, tradition, hierarchy, rank; parents, children, generation; rules and confidence, principles; harmony; the "natural"; the duty
The World of Opinion Image, reputation, fame, success, honour, acknowledgement, visibility, audience, credibility, identification
Visions of the World Visions of the World (adapted from (adapted from Boltanski and Thévenot)Boltanski and Thévenot)
1/21/2
EQO Workshop – University of Piraeus, 26 November 2004
Value features The Civic World The general will, the common
interest, generosity, self-abnegation, sacrifice, pride, the group, collective action, collective entities (ideas, values, symbols and institutions).
The Merchant World Wealth, money, luxury; business, fair deals, good deals, bargain; interest, attentions to others; contract; competition, rivalry, opportunism, freedom,
The Industrial World Progress, future, functionality, efficiency, optimality, performance, productivity, professionality, reliability, far-sightedness, system
Visions of the World Visions of the World (adapted from (adapted from Boltanski and Thévenot)Boltanski and Thévenot)
2/22/2
EQO Workshop – University of Piraeus, 26 November 2004
Learning experienceLearning experience
Learning Sources• Teachers CV/
Qualification• Learn. Materials• Reference
Materials• Components
Core learning processes• Guidance/
Recruitment/TNA/ Planning
• Design (Guidance Principle)
• Delivery (T&L)
• Evaluation
Learningcontext
• Institutional setting
• Centralised/ Decentralised curriculum
• Culture (nat., org.,prof., gen.)
• Learn. Environm.
• Legislation• Financial• Values
system
EQO Workshop – University of Piraeus, 26 November 2004
Learning Sources• Teachers
CV/Qualification• Learn. Materials• Reference
Materials• Components
Example of area specific criteria• Pedagogical Quality• Content updating potential/reliability• Technical Quality• Portability (techn.)• Integration potential (context/org)• Adaptability (context/indiv.)• Aestethics Quality – Attractiveness -
Empathy• IPR conformance
Learning experienceLearning experience
EQO Workshop – University of Piraeus, 26 November 2004
Core Learning Process• Guide - Recruitment• Design (Guidance principle)• Delivery (T&L)• Evaluation
Example of area specific criteria• Tracking progress• Interaction• Learning Motivation• Open endedness• Collaboration• Production of change• Effectiveness (Pedag.)• Efficiency (Econ.)
Learning experienceLearning experience
EQO Workshop – University of Piraeus, 26 November 2004
L. context• Institutional setting• Centralised/
decentralised curriculum
• Culture (nat., org., prof., gen.)
• Equipment and connectivity
• Learn. Environm.• Legislation• Financial rules• Values system
Examples of area specific criteria• Supportiveness (climate + service)• Open-mindedness• Tolerance to mistakes• Valorisation of learning results• Encouraging implementation
Learning experienceLearning experience
EQO Workshop – University of Piraeus, 26 November 2004
SEEQUEL on the webSEEQUEL on the web
EQO Workshop – University of Piraeus, 26 November 2004
3. European Quality Forum3. European Quality Forum
EQO Workshop – University of Piraeus, 26 November 2004
European Quality ForumEuropean Quality Forum
1.1. What can you find there?What can you find there?
Desk researchDesk research results results
More than 800 registered usersMore than 800 registered users
Analysis of different approaches, methods, criteriaAnalysis of different approaches, methods, criteria
Ongoing documentationOngoing documentation
SEEQUEL consortium discussionSEEQUEL consortium discussion
Workshops: presentation, discussion, findingsWorkshops: presentation, discussion, findings
Documents: revision of initial analysis, integrating the Documents: revision of initial analysis, integrating the
“Communities” views“Communities” views
EQO Workshop – University of Piraeus, 26 November 2004
• Identifies needs for Quality Tools• Checks availability at international level• Proposes new Tools or
improvements/adaptations• Gives mandate to Working Groups for progress• Evaluate progress and results
4. SEEQUEL Quality Lab4. SEEQUEL Quality Lab
The Quality Lab uses Forum’ s input to produce Tools
EQO Workshop – University of Piraeus, 26 November 2004
Goals of the Quality LaboratoryGoals of the Quality Laboratory
a) facilitate long-term discussion, exchange of ideas, experiences, “good practice” and knowledge consolidation as a policy support mechanism at the European level
b) provide a highly reliable and value-added environment offering a consistent approach for the testing and certification of “Quality Assurance Frameworks”, addressing the practical requirements for the effective development of learning technologies and learning services
It is an experts environment to validate quality assurance schemes for e-learning content and practice and to disseminate “good practice” to both the industry and the Education and Training users.
EQO Workshop – University of Piraeus, 26 November 2004
The CF-Forum-Laboratory LinkThe CF-Forum-Laboratory Link
Position / identity (stakeholder‘ s identity)
Consider objects and weight criteria
Choose approach to quality
Implement
Report / share
Compare
Improve your approach
EQO Workshop – University of Piraeus, 26 November 2004
5. The SEEQUEL Working Groups5. The SEEQUEL Working Groups
WP1Review of
supply/industry approach
to quality
WP4
eLearning
Quality
Forum
WP4
eLearning
Quality
Forum
WP2Review of
demand/E&T approach to
quality
WP6Tools development
for industry
WP7Tools development
for E&T Community
WP9 – Project Management and Evaluation
WP8Forum Web support and
dissemination
WG2
WG4WG
5WG…
WG1
WG3
WP3Developmen
t of conceptual framework
WP5 ELearning Quality
Laboratory
EQO Workshop – University of Piraeus, 26 November 2004
5. The SEEQUEL Working Groups5. The SEEQUEL Working Groups
WG 1 Coordination of the Quality Lab
WG 2 Core Quality Framework
WG 3 User guide
WG 4 Informal learning
WG 5 Industry
WG 6 Self positioning path - accompanying the user
through the process
WG 7 External Coordination
EQO Workshop – University of Piraeus, 26 November 2004
6. The SEEQUEL Tools6. The SEEQUEL Tools
Core Quality Framework
&
eLearning Quality Guide for the User (Learner)
(e-)Learner’ s Bill of Rights
Reaching eLearning Quality in Informal Learning
Quality Analysis Tool (for the industry)
EQO Workshop – University of Piraeus, 26 November 2004
What is next?What is next?
SEEQUEL Self positioning
pathQuality
Forum
Approaches repository
EQO SEEL
REC
REC
REC
REC
Quality
Lab
SEEQUEL Self positioning
pathQuality
Forum
Approaches repository
EQO SEEL
REC
REC
REC
REC
Quality
Lab
EQO Workshop – University of Piraeus, 26 November 2004
Contacts-Information- Contacts-Information- Contribution to the discussionContribution to the discussion
www.education-observatories.net/seequelwww.education-observatories.net/seequel