erequesting and the electronic healthcare record

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eRequesting and the EHR Anant Patel- Radiographer (SCoR Radiographers Informatics Group CNWL NHS FT- Project Manager, Subject Matter Expert, Test Lead, Consultancy, Supporting Not for Profit Organisations) [email protected]

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eRequesting and the EHRAnant Patel- Radiographer (SCoR Radiographers Informatics Group

CNWL NHS FT- Project Manager, Subject Matter Expert, Test Lead,

Consultancy, Supporting Not for Profit Organisations)

[email protected]

ampformatics.co.uk -

The Brief

eRequesting (concepts)

Hospital Information Systems (HIS)

Electronic Healthcare Records (EHR)

ampformatics.co.uk

What is Health Information (Informatics) Technology?

HEALTH is the GOAL INFORMATION adds VALUE TECHNOLOGY use of TOOLS

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Terminology EHR- Electronic Healthcare Record EPR- Electronic Patient Record- Hospital Based IRMER- Ionising Radiation (Medical Exposure) Regulations

PAS- Patient Administration System RIS- Radiology Information System LIMS- Laboratory Information Management

System HP- Health Portal- for patients and health services

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Drivers- Paperless by 2018 and 7 Day Working

NHS challenged to go paperless by 2018 (GDS 2013) – “to save billions, improve services and help meet the challenges of an ageing population”

Implementing 7 Day working in Imaging Departments: Good Practice Guidance (DoH 2012)- to utilise the resources of the NHS and to offer patients a more customer focussed service

Principle of safe staffing for radiography leaders (SoR 2015)- having an  IT infrastructure which links across networks- streamlining practice

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Not just eRequesting

Awareness of Diagnostic Imaging interactions with other systems Hospital Information Systems

Hospital Information Systems

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Current understanding of eRequesting

Order Communications (Ordercomms) system Bi-directional communication/message with a

referrer containing:

Patient information (ID)

Clinical information

Progression of the examination

Image report/addendum

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Status Changes Requested Justified On Hold Scheduled Attended DNA Started

Completed Dictated Preliminary Final Addendum Report

viewed/acknowledged

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Diagnostic Requestors Hospitals and Clinics GP Practices Community/Mental/Sexual/District Health Private eReferral users ( possibly England/Northern

Ireland/Scotland/Wales)

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Benefits (1)

Track able by all users (status)

Routing to multi-sites/departments

Requests electronically audited (IRMER)

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Benefits (2)

Data collected legibly/ready for coding Real time demand possible via statistics Decision Support (e.g. RCR guidelines- iRefer)

along with could be added or duplicate checks Replaces need for scanned diagnostic requests

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Imaging User Considerations

Admin and Clerical- Registration/Scheduling (enterprise-wide)

Imaging Manager- Decisions/Activity Imaging Redesign- Any interested parties Vetting staff- Radiographers/radiologists IT Support- PACS/RIS and IT Manager RIS supplier- Various companies eRequest supplier- Various companies

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eRequesting Design Decisions Depends on software/suppliers unless

in-house/bespoke Current/Future flows mapped/agreed (work with supplier) Order Entry Format (OEF)- align with RIS/national codes

and be flexible:o Inpatient/outpatient/A&E/GPo Modality specific

Decision Support (duplicate/previous similar exam checks/ MBUR guidelines)

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eRequesting Not Just For Imaging Electronic Prescription Service-

o GPs and practice nurses - to send prescriptions electronically to a dispenser (such as a pharmacy) of the patient's choice.

o This makes the prescribing and dispensing process more efficient and convenient for patients and staff

Cardiology- similar to imaging Pathology x10 as many requests as imaging

o Hence pathology driven/collaborationo IRMER not to be forgotten

Roll out to other specialities, e.g. endoscopy

Clinical Systems talking to each other

Electronic Patient Record (Hospitals only)- not directly talking to external systems

Electronic Healthcare Record (Cradle to the Grave)- Linked up with external systems, but may not be fully integrated

Hospital Information Systems

Levels of Current State (majority paper-light)

Imaging- PAS/PACS/RIS (minimum) Imaging- PAS/PACS/RIS/VNA Order Entry- PAS/Ordercomms/PACS/RIS/VNA EPR- PAS/PACS/RIS/VNA +

Labs/Pharmacy/Scheduling EHR (almost)- EPR + Ext systems (Portals-

Clinical & Patient/ HIE/GP Systems including Ordercomms)

Integration (EPR)

Clinical Systems need to talk to each othero Pathology services- Collaboration the main oneo Cardiology/other diagnostics- Relatively easy to add ono IRMER- Blocker when Imaging is

added onto the other systems

Remember Suppliers Offer Products

(1) PACS/RIS Supplierso ‘Try’ to integrate (full System Integration Testing)o Though will end up with workarounds to achieve integrationo Suppliers getting better- need clinical & A&C input

(2) EPR/EHR Supplierso Try to sell their whole solution or componentso PACS/RIS suppliers may have better imaging solutions/integration but

does it benefit the EHR? (3) VNA- Any differences?

Trusts don’t have to be tied into suppliers

Integration Engines (using messaging)o Can join Clinical Information Systems (best of breeds)o Future Proof

• Trust (preferably imaging) must retain some control rather than the supplier or IT department

NOT JUST IMAGINGo Consider integrating with other systems (Labs/External/Patient)o Data for activityo NHS England- Open Source- “NHS England is drawing up plans to commit

millions, possibly tens of millions, of pounds from the £260m technology fund to funding open source software, potentially including an NHS version of VistA”, Digital Health (2015)

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ANY QUESTIONS?

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References Department of Health (2012).Implementing 7 Day Working in Imaging Departments: Good Practice Guidance.

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/213707/dh_132083.pdf [Accessed 23rd June 2015]

Government Digital Service (2013). NHS Challenged to go Paperless by 2018. https://www.gov.uk/government/news/jeremy-hunt-challenges-nhs-to-go-paperless-by-2018--2 [Accessed : 22nd June 2015}

Nawanan T (2012). IT in Hospitals. [Online] Available from http://www.slideshare.net/nawanan/it-in-hospitals?from_action=save [Accessed : 19th June 2015]

RCR (2014). A Practical Guide to Implementing Ordercomms and electronic remote requesting http://www.rcr.ac.uk/docs/radiology/pdf/BFCR(14)1_Order_FINAL.pdf [Accessed : 22nd June 2015}

Society of Radiographers (2015). Principles of safe staffing for radiography leaders. https://www.sor.org/learning/document-library/principles-safe-staffing-radiography-leaders [Accessed 23rd June 2015]

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References

Belgium Museum of Radiology (2015). Wartime Advances Image. http://www.flanderstoday.eu/sites/default/files/webimages/ft343-p15-agenda_opener_0.jpg [Accessed 23rd June 2015]

Digital Health (2015). Open eyes to NHS open source. http://www.digitalhealth.net/insight/analysis/1122/open-eyes-to-nhs-open-source/ [Accessed 25th June 2015]