ericsa 51 st annual training conference & exposition ▪ may 18 – 22 ▪ sheraton greensboro...

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ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro Greensboro, North Carolina Electronic Document Exchange: The Latest and Greatest in Interstate Communication Kerry Newcombe, OCSE/Northrop Grumman Jan Raffauf, Indiana DCS Child Support Bureau Debbie Packard, Illinois HHS Department of Child Support Services

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ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina EDE Demo

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Page 1: ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Electronic Document Exchange: The

ERICSA 51st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina

Electronic Document Exchange:

The Latest and Greatest in Interstate

Communication

Kerry Newcombe, OCSE/Northrop GrummanJan Raffauf, Indiana DCS Child Support Bureau

Debbie Packard, Illinois HHS Department of Child Support Services

Page 2: ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Electronic Document Exchange: The

ERICSA 51st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina

Electronic Document Exchange

Page 3: ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Electronic Document Exchange: The

ERICSA 51st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina

EDE Demo

Page 4: ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Electronic Document Exchange: The

ERICSA 51st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina

Indiana IV-D Background

State administered/county operated Highly judicial 92 counties Approximately 300,000 cases Average 320 new UIFSAs/month

Page 5: ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Electronic Document Exchange: The

ERICSA 51st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina

Indiana EDE – Getting Started

State Registry Setup scanning & doc storage Drafted procedures Played with it Modified procedures

Page 6: ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Electronic Document Exchange: The

ERICSA 51st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina

Indiana EDE – Getting Started

Counties Involved county Field Consultants Webmail with EDE Guide to counties Start: 1 county downloading

unsolicited docs Revised procedure

Page 7: ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Electronic Document Exchange: The

ERICSA 51st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina

Indiana EDE – Getting Started

92 Counties Add 5-10 counties per week Field Consultant talks with counties Monitor downloading Send everything from State Registry

through EDE Send certified docs by US Mail Scanning equipment

Page 8: ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Electronic Document Exchange: The

ERICSA 51st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina

Expanding Indiana EDE Usage

Expanding County Usage Sending Requests Downloading Responses Responding to Requests

More Document Types More States Enhancements

Page 9: ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Electronic Document Exchange: The

ERICSA 51st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina

Indiana Lessons Learned

Start small, but START! Stay flexible and revise It’s pretty simple!

Page 10: ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Electronic Document Exchange: The

ERICSA 51st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina

Illinois’ Business Case Proposal

EDE application moved into production August 20, 2012

The assumption was made that EDE would: Allow states to begin building a case or initiate

actions more quickly Assist workers by having critical CSE

documents readily available Aid workers in determining next case action

Page 11: ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Electronic Document Exchange: The

ERICSA 51st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina

Illinois’ Business Case Proposal

Sharing a limited number of imaged documents would: Facilitate the design and development process Suggested documents include

Birth certificates Affidavits of paternity Court orders Genetic test results

Page 12: ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Electronic Document Exchange: The

ERICSA 51st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina

EDE User Roles

There are 4 user types that can be assigned to workers:

Role Type Code Role Name Role DescriptionSU Requestor This role may perform the following functions:

- Make a request- Download requested documents- Upload unsolicited documents

 SV Responder This role may perform the following functions:

- Respond to a request- Download unsolicited documents- Assign a request to self- Release a request previously assigned to self

Page 13: ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Electronic Document Exchange: The

ERICSA 51st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina

EDE User Roles

Role Type Code Role Name Role DescriptionSW Requestor and Responder This role may perform the

followingfunctions: - Make a request- Respond to a request- Download requested documents- Upload unsolicited documents- Download unsolicited

documents- Assign a request to self- Release a request previously assigned to self

Page 14: ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Electronic Document Exchange: The

ERICSA 51st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina

EDE User Roles

Role Type Code Role Name Role DescriptionSX Superuser This role may perform the

following functions: - Make a request- Respond to a request- Download requested documents- Upload unsolicited documents- Download unsolicited

documents- Assign a request to self

Page 15: ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Electronic Document Exchange: The

ERICSA 51st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina

Contact Information

Jay Butler, OCSE, Northrop Grumman [email protected]; (615) 892-0554

Kerry Newcombe, OCSE, Northrop Grumman [email protected]; (540) 955-1471

Jan Raffauf – Project Manager, Indiana Department of Child Services; (317) [email protected]

Debbie Packard, Public Service Administrator, Illinois; (815) 987−[email protected]