ERICSSON MX-ONE™ MANAGER

The Ericsson MX-ONE™ Manager suite

of products supports various

management functions for availability

monitoring, configuration and software

management.

MX-ONE™ Manager functionality primarily targetsenterprise IT departments and provides managementfunctionality to support the work of user administrators andsystem administrators, as well as network/systemoperators.

The following Ericsson MX-ONE™ Manager products areincluded in the launch:

• Ericsson MX-ONE™ Manager Availability: Fault andperformance management

• Ericsson MX-ONE™ Manager Device: Softwaremanagement

• Ericsson MX-ONE™ Manager Telephony System:Configuration of Telephony System

• D.N.A. Extension Manager for extension data

These are briefly described below.

Ericsson MX-ONE™ Manager Availability 3

Ericsson MX-ONE™ Manager Availability provides fault andperformance management for all MX-ONE™ servers andapplications, i.e. MX-ONE™ Telephony System, MX-ONE™ Messaging as well as the Linux™ andMicrosoft Windows™ servers they run on.

Manager Availability is based on selected BMC PATROL®[3] components and prepared for integration with existingSNMP-capable management frameworks, thereforeproviding the benefit of leveraging customers’ existingskills, processes and management framework investments.

[3] BMC PATROL® has recently been renamed by BMC and is now “BMC

Performance Manager”.

Framework Integration

An SNMP bridge module for integration of themanagement console with an SNMP v1 capablemanagement framework. MX-ONE™ alarms are thenforwarded to the management framework. The SNMPbridge module can be installed on the same server as theconsole application or it could be on another server closerto the management framework, on the same side of afirewall as the management framework to prevent SNMPv1 from bypassing the firewall. If management frameworkintegration is not wanted by the customer, this module isnot used.

MX-ONE™ Manager Availability Functionality

Overview

MX-ONE™ Manager Availability provides fault andperformance monitoring for MX-ONE™ servers andapplications. Filtering and basic correlation is provided toensure that the administrator/operator can focus onimportant alarms and protect customers’ managementframework from overloads. Some of the key featuresincluded are:

• Server Monitoring – Monitors the performance, resourceconsumption and capacity of critical server componentssuch as CPUs, memory, caches, physical and logicaldisks.

• Application Monitoring – Picks up and handles events,monitors status of critical applications.

• VoiP QoS Monitoring –Basic QoS monitoring. There isalso an interface to provide info to an external system formore advanced calculations and presentation

• Performance monitoring – traffic data and vitalparameters

Technical SpecificationsManager Availability is based on BMC PATROL (also calledBMC Performance Manager) with applications developedespecially for the Ericsson MX-ONE™ all-in-onecommunication solution.

Characteristics:

• Web-based management interface: Internet Explorer orNetscape browsers supported

• Communications between managed system andManager Availability utilize SSL

Manager Availability consists of the following components– all prepared for easy installation and integration with theMX-ONE™ system to be managed:

• Web-based management Console software (see figure)running on Windows

• Agent (one per server) software with knowledge modulesto manage detailed aspects of Windows and Linuxservers, Active Directory and MX-ONE™ applicationsindividually. One agent with knowledge module(s) isinstalled on each managed server.

• An SNMP bridge module for integration of themanagement console with an SNMP v1-capablemanagement framework. MX-ONE™ alarms are thenforwarded to the management framework. The SNMPbridge module can be installed on the same server asthe console or it can be on another server closer to themanagement framework, on the same side of a firewallas the management framework to prevent SNMP v1from bypassing the firewall. If management frameworkintegration is not required by the customer, this moduleis not used.

For small systems, the console and the SNMP bridge canbe co-located with communications functionality. Therecommendation is to deploy the console and the SNMPbridge on a separate server, and not on those managed.

Technical RequirementsThe operating systems supported by Manager Availabilityare: Windows Server 2003 and LINUX SLES 10 (SUSELinux Enterprise Server).

The management console runs on Windows Server 2003.

Ericsson MX-ONE™ Manager Device

Ericsson MX-ONE™ Manager Device is designed formanaging the distribution of digital assets (software,firmware, operating systems, patches, etc.) for variousdevices in the MX-ONE™ system. However, Ericsson

MX-ONE Manager is compatible with Linux- and Windows-based servers and various MX-ONE™-related softwareinstalled on these operating systems. Coming releases ofManager Device will also include PC clients.

Ericsson MX-ONE™ Manager Device is based on the HPOpenView Radia platform. Radia technology provides highlevels of adaptability, flexibility and automation. Adaptabilitycomes from embedded intelligence of platform-independent object-oriented technology. Flexibility isprovided by the media-independence of Radia technologythat enables content to be easily revised and customized.And Radia also automates digital asset managementacross virtually any kind of network.

By having Ericsson Manager Device based on HPOpenView Radia, customers can leverage the benefits ofany existing Radia infrastructure they may have. Familiaritywith the HP OpenView product family will also reducetraining/skill expectations on partners/customers.

Figure: Manager Availability Console

MX-ONE™ Manager Device Functionality Overview

Customers gain the following benefits in the first version ofRadia, which is mainly based on Radia ApplicationManager and Radia Inventory Manager.

Using Radia Application Manager, an administrator can:

• Deploy mandatory digital content to MX-ONE™ serversover intranets, extranets and the Internet to unattendeddevices.

• Select, install/uninstall and update MX-ONE™ serversoftware and content automatically on a scheduled orjust-in-time basis, transparently to subscribers.

• Restore faulty applications on unattended devicesautomatically to a desires state.

• Control application versions.

The Radia Inventory Manager:

• Automatically gathers information about MX-ONE™software and hardware configurations, and consolidatesthe results into web-based reports.

• Improves manageability of enterprise digital assets bymaintaining current inventory information, collectedacross LAN, Internet and dial-up links, and across a widearray of heterogeneous devices and operating systems.

Technical Requirements

Technical Specifications

Manager Device is based on HP Radia with adaptations forEricsson MX-ONE™.

Characteristics:

Web-based management interface

Communications between managed system and managerutilises SSL

Manager Device consists of the following components:

A management server containing:

Radia Management Portal: The web GUI for managingapplication software upgrades for MX-ONE™ servers

Radia Configuration Server and Radia Database: Handlesand contains Radia software packages (MX-ONE™application software), desired states, etc.

An Access RDB for storing inventory information on themanaged systems (MX-ONE™ servers)

The managed systems (MX-ONE™ servers) containing:

Radia Application Manager client for unattended softwareupgrades

Radia Inventory Manager client for collecting inventoryinformation

The management server may be co-located on the sameWindows server as the console software for ManagerAvailability.

Operating systems supported by Manager Device areWindows Server 2003 and LINUX SLES10.

Ericsson MX-ONE™ Manager Telephony System 3.0

The Ericsson MX-ONE™ Manager Telephony System tool ispart of the MX-ONE™ Manager concept that consists ofseveral operation and maintenance applications that providemanagement functions for the MX-ONE™ solutionaccording to the FCAPS paradigm.

MX-ONE™ Manager Telephony System Functionality

Overview

The Manager Telephony System is used to:

• Configure the telephony systems (for example,configuration of number plans, routes, trunks, groups,operators, DECT systems, IP phone systems, routingserver etc).

• Add and manage voice prompts.

• Block and unblock HW.

• Manage IP phones. It lists all registered IP phones andprovides a web link to the phones’ internal web server.Manager Telephony System is also used for managing theIP phone configuration files.

• Back up and restore data on the telephony system. TheIP phone configuration file can also be backed up andrestored.

• View quality of service per extension.

• View information on hardware and software revisionstatus for the telephony server and media gatewaycomponents.

• View security logs, audit trails, and event logs.

• Create several configuration tasks in a batch.

• Print the configuration data in different ways.

• Compare system configurations.

• Create system configurations using templates andwalkthroughs.

Technical SpecificationsMX-ONE™ Manager Telephony System is an integral part ofMX-ONE™ Telephony Server.

Figure: Manager Device console

Figure: Manager Telephony System GUI

EN/LZT 102 3884-RB

© Ericsson AB, 2007

Ericsson AB

SE-126 25 Stockholm

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