Eric StephensEmail: esteevz06@gmail.com / Phone: 248.470.6792

CURRENT POSITION: Senior Quality Assurance and Release Engineer

ROLES Develop Quality Assurance infrastructure, processes, and plans for projects of varying scales and platforms. Work with Development, Production, UX, and Creative teams to ensure clean and timely releases to client. Manage local and offshore testing efforts. Maintain the on-site test lab and all assets within it for mobile and desktop coverage. Build and deploy releases for web, Android and iOS applications to testing and production environments.

SKILLS Languages/Frameworks: JavaScript, HTML5, SQL Version Control Systems: Git, SVN, Filezilla

CMS/Deployment Tools: Adobe CQ5 (AEM), Hudson/Jenkin CI, Teamsite, Google Cloud ConsoleTest Tools/Suites: VMWare, Selenium, Blazemeter, GapCode, JMeter, SauceLabs, AppiumTracking Managements Tools: Jira, Fogbugz, Bugzilla, Basecamp, Trello

Mobile Application Testing: iOS, Android, Windows Mobile

RELEVANT EXPERIENCEOrganizer – San Francisco/Sacramento, CASenior Quality Assurance and Release Engineer April 2016 – Present

Developed and executed test plans and use cases for the Organizer web and mobile application. Set up and manage mobile test lab, test device inventory, and company provided devices. Build and deploy web and mobile app builds to test and production environments via Jenkins and Git. Create and groom stories during sprint planning sessions with SCRUM Master, Creative and Technical leads.

R/GA Multimedia - New York, NY and San Francisco, CA Sr. Quality Assurance Engineer November 2008 - December 2015

Developed Quality Assurance infrastructure, test cycle, and test plans for multiple RGA project across: HBO.com site - redesign and implementation. One Nike/Nike+ - central site redesign and implementation. Nike Fuelband - product and user management site implementation. Nike Brands – including managing and executing global content updates to production. RGA.com (corporate site and global microsites) – including releasing weekly content updates. Samsung Galaxy 11/Striker Soccer - global campaign site development, launch, and updates. AirBnB – rebranded implementation and multi-platform site launch. Google HOA – rebranding of Adwords Hangout On Air playbook, style guide and website Beats By Dre – Meet The Pills tumblr project, Made For Music tumblr project, CRM email campaign OpenTable - 100OpenTables social media campaign site implementation and updates. Google Trust – global implementation of Google User Privacy Management hub. Google Brand Studios Embed Team – Multiple brand-studio projects releases.

Vindigo - New York, NYQuality Assurance Engineer May 2008 – November 2008

Developed and executed test plans and use cases for various mobile applications developed. Set up and managed mobile test lab, test device inventory, and company provided mobile emulator tools.

Heavy, Inc. - New York, NYQuality Assurance Engineer June 2007 - May 2008

Developed test plans for functional testing of the Heavy.com and web-based asset management tool. Deployed and verified content during multiple updates weekly.

Vettro Corp - New York, NY

Quality Assurance Analyst July 2005 – June 2007 Developed and executed test plans for the RainMaker/FieldMaster mobile app and web-based GUI Managed defect tracking in Bugzilla and Jira. Served as back up to the QA Manager, overseeing daily operations of the QA Team and device management.

SoftAd/ChannelNet – Detroit, MI March 2002 – June 2005Quality Assurance Engineer (FLM, Land Rover, Jaguar)

Lead testing of web-based, Regional Marketing Incentive Program and Dealer Connection vanity site creation/management application for all Ford, Land Rover and Jaguar dealers nationwide.

Executed SQL queries to valid accuracy of enrolled dealer databases and various promotional programs.

Organic, Inc. – Detroit, MI June 2000 – January 2002Quality Engineer - Dodge and Motorsports (DaimlerChrysler)

Lead QA manual and functional testing for the Dodge brand (global) and Dodge Motorsports sites. Conducted automated load/stress/performance testing of the Get-A-Quote vehicle configuration application. Reported results to the internal team and client to achieve optimum performance and best user experience.

The 3DO Company - Redwood City, CA January 2000 - June 2000

Sr. Quality Assurance Analyst (short term contract) Reviewed and analyzed assigned products for submission to Sony Computer Entertainment of America,

Nintendo, and Sega. Conducted compatibility testing of software on various platforms (PC and Macintosh) and configurations. Executed final QA analysis of corporate web site content and downloadable content.

Z-Axis, Ltd. - San Mateo, CA January 1999 - January 2000Quality Assurance Analyst/Jr. Game Designer

Conducted general testing of Thrasher: Skate and Destroy, Space Invaders, and Roller Ball (unreleased). Wrote test plans and assist in managing the bug database (using Filemaker Pro). Assisted in updating and maintaining the company intranet and internet sites. Developed user interface design for Thrasher: Skate & Destroy and The Dan O'Brien Fitness Trainer.

Eidos Interactive - San Francisco, CA September 1998 - December 1998Product Analyst (short term Contract)

Conducted general Testing of Tomb Raider III and Thief: The Dark Project Assisted in the conceptual development and tuning of Thief: The Dark Project) game AI and user interface. Performed troubleshooting for interface issues regarding supported hardware configurations.

Electronic Arts (EA Sports) - San Mateo, CA June 1997 - September 1998

Tester/Production Assistant - John Madden Football ’98 and ’99, March Madness ‘98 (PC and PlayStation) Performed general testing of game AI and user interface, identifying, reporting, and regressing bugs. Performed simulations and troubleshooting of interface issues. Assisted in the game design concept and served as the Lead Tester on the downloadable content. Assisted in the development and construction of the playbooks of the teams in the game Assisted in tuning the game’s AI (player behavior both offensive and defensive).

Assistant Lead Tester - NCAA Football ’99 (Playstation) Served as backup to Lead Tester for game during the development process and managed testing team. Performed general testing of game, identifying, reporting, and regressing bugs entered in the bug database. Assisted in redeveloping and fine-tuning of game AI behavior and user interface.

EDUCATIONUniversity of California, Berkeley and San Jose State University

Bachelor of Science in Computer Science (emphasis in Software Design), minor: Psychology