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February 2016 eScope The ocial newsleƩer of the ASQ Orange Empire SecƟon 0701 Upcoming Dinner MeeƟngs February 08, 2016 (NOTE: Monday!!) Monthly Dinner MeeƟng March 14, 2016 (NOTE: Monday!!) Monthly Dinner MeeƟng April 11, 2016 (NOTE: Monday!!) Monthly Dinner MeeƟng May 10, 2016 (Tuesday) Monthly Dinner MeeƟng Inside this Issue Pg. SecƟon Chair Update 1 2016 Leadership Team 2 New Members 3 Monthly RecerƟed Members 3 Volunteer OpportuniƟes 4 Editor’s Announcement: Call for ArƟcles 5 “5 EssenƟal Keys for Success- ful NegoƟaƟons” Seminar 6 “Resume WriƟng for Success” Seminar 7 “ISPCE 2016” Symposium 8 “Non-normal Data Analysis” Seminar 9 Other Announcements 10 Monthly Dinner MeeƟng 12 Upcoming Conferences 14 SecƟon Chair Update Dear Quality Colleagues, Well, rst month of 2016 is behind us! I am excited to be working with a dynamic Leadership Team and I would like to thank them for their countless hours volunteered, signicant contribuƟons and dedicaƟon that make our ASQ SecƟon one of the best in the world. Ned Schneider, our Programs Chair jumped to a really big start on the year. He has a plan of at least doubling the number of seminars oered this year and bringing more opportuniƟes and valuable topics for all of us to enjoy and learn from. Please look at our upcoming events on this newsleƩer or in our website to help you plan and aƩend some of these great opportuniƟes. The topics include leadership, GMP, changes to 13485, data analysis, all of them thought by some of the best speakers in our area. Ned also orchestrates our monthly dinner meeƟngs, which despite the disrupƟon from our typical second Tuesday of the month to Mondays, 102 aƩendees sƟll came to the January meeƟng. Our next dinner meeƟng will be on Monday February the 8th. The lineup is great! I am personally having a hard Ɵme deciding what clinic to aƩend between change management and the normality in data from two great speakers. The dinner presentaƟon is the icing on the cake! As a Quality Manager, the Malcolm Baldrige NaƟonal Quality Award is a topic that I am looking forward to learn about. Well done, Ned!!! Vinay Goyal, our former AcƟng Membership Chair, has a goal for our secƟon to be among the top 3 ASQ secƟons in the world. As of December, our secƟon is about 15 new members from the #2 and #3. Our current member count is 1330, and growing. Vatsal Patel, our new Membership Chair has some preƩy big shoes to ll as he takes over Vinay’s dedicaƟon to grow and keep our members happy to be part of our group. If Vatsal does as well as he has done for our dinner registraƟon desk, we can only get beƩer. Mark Lindsey and his team of instructors are teaching CMQ/OE, CSSBB, CQI/CQT, and CBA Refresher Courses. Our Chief Proctor will be geƫng ready for the March 5th cerƟcate tesƟng to be held at Alcon Labs. In addiƟon, I learned that Mark and his group provide support to companies that have special training needs. This is a great way to help our business community, their employees and ASQ members. This month they will help an employer with 2 CQIA courses that will reach 40 students! CollecƟvely, our EducaƟon CommiƩee is reaching 109 people and enhancing their knowledge this month!! Way to go Mark and Team! That’s Awesome! It is Ɵme to apply for our secƟon’s Gene Underwood Scholarship once again. If you are a full Ɵme student or know a full Ɵme student in the Quality eld and would like to nd out more informaƟon, please keep an eye for the informaƟon in our newsleƩer, website or email Mark Lindsey to get the details and an applicaƟon. This is a great opportunity to get some nancial aid for your studies…don’t miss it!! If you are interested in becoming part of our team of volunteers, please email us at your convenience. Dieter Eckstein, BSBM, ASQ CMQ/OE, CQA SecƟon Chair, ASQ Orange Empire 0701 Dieter Eckstein, BSBM, CMQ/OE, CQA - ASQ Orange Empire Section 0701 Chair

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Page 1: eScope - ASQ Orange Empireasqorangeempire.org/.../uploads/2016/02/2016-02-eScope.pdfeScope Page 4 February 2016 Volunteering Opportuni es We are always looking for volunteers, but

February 2016

eScope The official newsle er of the ASQ Orange Empire Sec on 0701

Upcoming Dinner Mee ngs

February 08, 2016 (NOTE: Monday!!) Monthly Dinner Mee ng March 14, 2016 (NOTE: Monday!!) Monthly Dinner Mee ng April 11, 2016 (NOTE: Monday!!) Monthly Dinner Mee ng May 10, 2016 (Tuesday) Monthly Dinner Mee ng

Inside this Issue Pg.

Sec on Chair Update 1

2016 Leadership Team 2

New Members 3

Monthly Recer fied Members 3

Volunteer Opportuni es 4

Editor’s Announcement: Call for Ar cles

5

“5 Essen al Keys for Success-ful Nego a ons” Seminar

6

“Resume Wri ng for Success” Seminar

7

“ISPCE 2016” Symposium 8

“Non-normal Data Analysis” Seminar

9

Other Announcements 10

Monthly Dinner Mee ng 12

Upcoming Conferences 14

Sec on Chair Update

Dear Quality Colleagues,

Well, first month of 2016 is behind us! I am excited to be working with a dynamic Leadership Team and I would like to thank them for their countless hours volunteered, significant contribu ons and dedica on that make our ASQ Sec on one of the best in the world.

Ned Schneider, our Programs Chair jumped to a really big start on the year. He has a plan of at least doubling the number of seminars offered this year and bringing more opportuni es and valuable topics for all of us to enjoy and learn from. Please look at our upcoming events on this

newsle er or in our website to help you plan and a end some of these great opportuni es. The topics include leadership, GMP, changes to 13485, data analysis, all of them thought by some of the best speakers in our area. Ned also orchestrates our monthly dinner mee ngs, which despite the disrup on from our typical second Tuesday of the month to Mondays, 102 a endees s ll came to the January mee ng. Our next dinner mee ng will be on Monday February the 8th. The lineup is great! I am personally having a hard me deciding what clinic to a end between change management and the normality in data from two great speakers. The dinner presenta on is the icing on the cake! As a Quality Manager, the Malcolm Baldrige Na onal Quality Award is a topic that I am looking forward to learn about. Well done, Ned!!!

Vinay Goyal, our former Ac ng Membership Chair, has a goal for our sec on to be among the top 3 ASQ sec ons in the world. As of December, our sec on is about 15 new members from the #2 and #3. Our current member count is 1330, and growing. Vatsal Patel, our new Mem‐bership Chair has some pre y big shoes to fill as he takes over Vinay’s dedica on to grow and keep our members happy to be part of our group. If Vatsal does as well as he has done for our dinner registra on desk, we can only get be er.

Mark Lindsey and his team of instructors are teaching CMQ/OE, CSSBB, CQI/CQT, and CBA Refresher Courses. Our Chief Proctor will be ge ng ready for the March 5th cer ficate tes ng to be held at Alcon Labs. In addi on, I learned that Mark and his group provide sup‐port to companies that have special training needs. This is a great way to help our business community, their employees and ASQ members. This month they will help an employer with 2 CQIA courses that will reach 40 students! Collec vely, our Educa on Commi ee is reaching 109 people and enhancing their knowledge this month!! Way to go Mark and Team! That’s Awesome!

It is me to apply for our sec on’s Gene Underwood Scholarship once again. If you are a full me student or know a full me student in the Quality field and would like to find out more

informa on, please keep an eye for the informa on in our newsle er, website or email Mark Lindsey to get the details and an applica on. This is a great opportunity to get some financial aid for your studies…don’t miss it!!

If you are interested in becoming part of our team of volunteers, please email us at your con‐venience.

Dieter Eckstein, BSBM, ASQ CMQ/OE, CQA Sec on Chair, ASQ Orange Empire 0701

Dieter Eckstein, BSBM, CMQ/OE, CQA

- ASQ Orange Empire Section 0701 Chair

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eScope February 2016

SOCIAL MEDIA CHAIR TBD TBD

MEMBERSHIP CHAIR Vatsal Patel ASQ0701membership‐[email protected]

AUDITING CHAIR Thomas M. Neal [email protected]

NOMINATING CHAIR Dave Nagy [email protected]

VOC CHAIR Stan Themea [email protected]

SECTION 7 REGIONAL DIRECTOR Ed Ma hews ed.ma [email protected]

CHAIR Dieter Eckstein [email protected]

VICE CHAIR Vinay Goyal ASQ0701Vice‐[email protected]

TREASURER Cory Goral [email protected]

SECRETARY Laurie Pa on laurie.pa [email protected]

HISTORIAN Hyung Kim [email protected]

EDUCATION CHAIR Mark Lindsey [email protected]

CERTIFICATIONS/ RENEWALS Open Cory Goral (ac ng) [email protected]

CHIEF PROCTOR Hassan Farah [email protected]

PROGRAMS CHAIR Ned Schneider [email protected]

ARRANGEMENTS Open Vatsal Patel (ac ng) [email protected]

eSCOPE NEWSLETTER EDITOR Mike Chernobieff [email protected]

CAREER MANAGEMENT CHAIR Bob Mehta [email protected]

2016 Leadership Team

Page 2

eScope Ad Rates

Ad Size Approx. Inch Size

1 Issue 6 Issues 12 Issues

Full page 8.5” x 11” $200 $1,100 $2,000

1/2 Page 7.5” x 4.91” $110 $605 $1,100

1/4 Page 3.67” x 4.91” $70 $385 $700

1/8 Page 3.67” x 2.36” $35 $195 $350

Checks should be made to: ASQ Orange Empire Section, and mailed to ASQ, PO Box 14183, Irvine, CA 92614, with ad copy, in‐

structions for placement, and frequency. Contact eSCOPE Editor: Mike Chernobieff @

Email: [email protected]

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eScope February 2016

Congratula ons! Re-Cer fica ons

The following members have met the requirements to be recer fied:

Are your certifications due for renewal?

You can submit up to six months before and after the due date. The recertification units must fall within the

recertification period. There is now an online RU Recertifica‐on Journal available! The RU journal allows logging in your

points as you earn them over the three year period.

h ps://asq.org/cert/myru

You can s ll send your recertification package to:

Alcon Laboratories A n: Cory Goral, M/C 122, CEE Lab

15800 Alton Parkway, Irvine, CA 92618

For more informa on or ques ons, please email [email protected] or

Click here for more informa on Or View our training videos

Wylen Won

Roque Garcia Dieter Eckstein Sreekanth Balakrish‐

nan

Quang Ngo Eric Basler Yaw Yang Kimberly Cortese

Daphne Collins Peter Lindwall Jill Robinson Steven Goldman

Andrew Lizama

Welcome! New ASQ Members

Welcome and congratula ons on making the important deci‐sion to become a member of ASQ.

All new members are eligible for free admission to a dinner mee ng within 3 months of becoming a member. Please con‐

tact Vatsal Patel for a free dinner voucher at: [email protected]

Javier Munoz

Nancy Schramm

Mark Mesias

Jessica P. Leung

Kevin D. Dan

Farhad Forozesh

Juan Lopez

Roxana Suarez

Jose Querubin

Michael Samayoa

Adam Castillo

Fernando Sanchez

Jon Pierce

Jack I. Jackman

Gene R. Tiong

Cara K Delcher

Mahwish Ahmed

Kam Chan

Narjis Ali

Rachel Roberts

Marissa Record

Brian E. Greene

Allen Du

Dave Hubert

Sudeep Goyal

Page 3

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Page 4 eScope February 2016

Volunteering Opportuni es We are always looking for volunteers, but have an immediate need for the following posi ons.

For more informa on about any volunteering, please contact Vinay Goyal or email at ASQ0701Vice‐[email protected]

We are always looking for Clinic and Dinner speakers!!

Certifications/Renewals Breakfast Meeting Chair Arrangements Chair

And more (e‐mail for details)

We are always looking for assistance with Dinner meetings, Clinics, and other events!

Inquire within!

Immediate Openings

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Page 5 eScope February 2016

EDITOR’S ANNOUNCEMENT:

Newsle er Contribu ons Wanted!!

We are always looking for Clinic and Dinner speakers!!

If you would like to share your experience at a future dinner mee ng, please contact Vinay Goyal for more informa on:

[email protected]

The ar cles should contain the following as much as possible:

Defini on of the Opportunity (Do NOT disclose proprietary informa on)

Team forma on and Management support (Team coopera-on/accountability, Project Champion, etc.)

Project management techniques used (Gan Chart, Frequen-cy of team mee ngs, meline management, how were re-source & technical challenges addressed, etc.)

Lean and/or Six Sigma Methodologies used (DMAIC, DFSS, etc.)

Lean and Six Sigma Tools used (QFD, 7 QC Tools, Process Ca-pability/SPC, GR&R, Hypothesis Tes ng, ANOVA, DOE, etc.)

Project Results: Savings, new business market opportuni es, Product or Process quality improvements (Incr. % Yield, im-proved CTQs, Improved Throughput, Reduced Waste, etc.)

Lessons Learned

For more informa on, submi als, or comments about newsle er ar cles,

please contact Mike Chernobieff (Newsle er Editor) via email: [email protected]

Send your ar cle today!!

Our ASQ Sec on 0701 Leadership invites you to be a contributor to our news-le er by wri ng an ar cle that would be of interest and value to other mem-bers. Maybe you can describe a work-related issue or opportunity that was re-solved using Six Sigma, Lean or other Quality methodologies. According to feedback, we believe our readers will be interested in what their peers are do-ing with the tools and training that ASQ provides.

If chosen for publishing, you will earn 1.0 RU!!

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eScope February 2016

Page 7

To RSVP, Email: [email protected]

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Page 8 eScope February 2016

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Page 9 eScope February 2016

Non-normal Data Analysis

Seminar

Presented by: Larry Bartkus

Seminar Date & Hours: Saturday, March 12th, 2016 from 9:00 AM to 4:30 PM

(NOTE: Registra on commences at 8:30 AM)

During the workshop we will discuss the basics of normali‐ty in data sets and where normality is necessary for sta s‐cal applica ons. We will discuss the various tests for

normality and look at some very systema c approaches to dealing with non‐normal data. The concept of data transforma ons will be discussed and both the ad‐vantages and pi alls of transforma on will be addressed. Outlier detec on and standards for outliers will also be covered in this technically oriented session. A brief discus‐sion will be held regarding non‐parametric analysis and why this is not always the best method when dealing with data sets.

By a ending this workshop, you will:

Understand the basic concepts of normality and how to test for it.

Know the op ons for trea ng non‐normal data in‐cluding non‐parametric analysis

Be able to iden fy outliers and be able to treat them properly

Our speaker: Larry Bartkus

Larry Bartkus was named ASQ Biomedical SCDG Speaker of the Year three mes now for his informa ve and always humorous presenta‐ons. He is currently Sr. Dis nguished Engineer Quality Systems for

Edwards Lifesciences in Irvine. He is a Cer fied Quality Engineer and Six Sigma Master Black Belt with over forty years’ experience in the Quality profession. Larry is currently on the Leadership Council for OCLB American Sta s cal Associa on. He holds a degree in Chemistry from Montclair State University in New Jersey. Larry has been a guest speaker at the Society of Plas c Engineers, Society of Manufacturing Engineers, APICS, OCRA, and ASQ. Larry has lectured at 10 different colleges and universi es. He is a past Chairmen of ASQ Sec on 702 and has served on the Execu ve Board for over twenty years now. He was an instructor for several Refresher Courses including CQE, CQI, CBA and CQM. Larry has conducted seminars in Process Control, Sta‐s cal Sampling, Lean, and Design of Experiments.

Loca on:

Brandman University

16355 Laguna Canyon Road, Room # 111ABC

Irvine, CA 92618

NOTE: Free Parking is available on Campus.

Walkup Registra on and class sign‐in begins at 8:30 AM March 12th, 2016. Lunch will be provided.

Registra on cost: ASQ Sec on 0701 Members $225.00 & All Others $275.00

1.0 R.U. will be granted for par cipa on.

For more informa on, contact Nora Abanes Dowell at [email protected]

Early Registra on:

Note: Please sign up early to ensure available sea ng!

All registra ons, even payment by check, will be made using the Cvent link or by going to h p://www.asqorangeempire.org/ and se‐lect Calendar or Seminar to find the event.

Receipts are provided by the electronic registra on system to your email address.

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Page 10 eScope February 2016

What Can Our ASQ Sec on 0701

Do For You??

Section 0701 Senior Member Participates in CSSBB Exam Workshop

by James (Jim) Eyster

In September of 2015, James (Jim) Eyster from the Orange County, CA, Sec on 0701 was invited to ASQ Headquar‐ters in Milwaukee, WI, to be part of a review team for the 2016 Six Sigma Black Belt cer fica on exam workshop in late October. The workshop was the final stage before approval and publica on of the cer fica on materials. 12 individuals from across North America were chosen for this unique opportunity.

Jim has stated that it was an honor to be selected from many well qualified ASQ members and felt privileged to be a part of this group of Quality professionals. “I found the me spent in session really s mula ng and challeng‐ing to think through the ques ons and answers of the dra exam and to validate references suppor ng the pro‐fessional knowledge assessment. The camaraderie was refreshing as well.”

Over the course of two days the full examina on was cov‐ered, discussion took place to se le any disagreement amongst the team members to provide clarifica on basis for exam answers, and consensus vo ng occurred. Eyster expressed, “At mes it was intense. At the end of the day everyone was mentally exhausted. It was great!”

The prepara on of materials for every cer fica on exam has a workshop to either design the ques ons and an‐swers, to review the dra , or to finalize the exam before publica on. Every member of ASQ has the poten al to be a part of these ac vi es. Every cer fica on earned dur‐ing one’s career increases the opportunity to be a part of a workshop. If an invita on shows up one day in your email, take it! It is an experience that will not be soon forgo en.

Jim Eyster works for the Boeing Test and Evalua on divi‐sion of The Boeing Company as a Lead Auditor across the southwest region of the U.S. based out of Hun ngton Beach, CA.

*****

Upcoming Clinic Series on DMAIC!!

We would like to announce our upcoming 5-part DMAIC clinic series, see lineup below:

New 5 part DMAIC Clinic Series beginning in March 2016:

1. March 14th (Monday) – Define – by Upen Patel

2. April 11th (Monday) – Measure – by Mark Lindsey

3. May 10th (Tuesday) – Analyze – by Larry Bartkus

4. June 14th (Tuesday) – Improve – by Ned Schneider

5. July 12th (Tuesday) – Control – by Bob Mehta

Please join us for the clinics and stay for the dinner presentation!

Jack B. ReVelle, Ph.D.ReVelle Solutions, LLC

A Consulting StatisticianProviding Training, Advice & Assistance

Integrated Product andProcessDevelopment

Quality Function Deployment

GOAL/QPCASIHybrid

Design of Experiments

TaguchiShaininClassical

The Sevens7-QC7-MP7-SUPP7-CREATE7-MISC7-TEAM7-LSS

Baldrige PE Awards ISO 9001 Lean Six Sigma

State Continuous Strategy PlanningQuality Process and Deployment

Awards Improvement Excellence System

Locally - BasedNationally -

ContractedInternationally -

Available

P.O. Box 10315Santa Ana, CA 92711-0315Phone: (714) 289-1664Cell: (714) 393-7672

E-mail: [email protected]

Fellow : ASQ, IIE, IAEJudge : USA Today Quality Cup

AZ Governor’s Award for QualityAwardsCouncil : CA Governor’s Award for QualityExaminer : Baldrige National Quality Award

aka The Wizard of Odds

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Page 11 eScope February 2016

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Page 12 eScope February 2016

ASQ Orange Empire Monthly Dinner Meeting This is a special meeting program with two clinics running con-currently, dinner, and an outstanding after dinner presentation. You are welcome to come for the clinics and after dinner presen-tation WITHOUT buying the dinner. In fact, we welcome you. We will have accommodations for you. This way you still earn

the RU and take advantage of the presentations.

PRESENTATIONS

Clinic 1: The Importance of Normality in Data

Presented by: Larry Bartkus

Clinic 2: Change Management

Presented by: C.G.Mistry

Dinner Presentation: California's Baldrige Performance Excel-lence Program

Presented by: Brent Duggleby

WHEN Monday, Feb 8th, 2016, 5:15 PM - 9:00 PM

WHERE DoubleTree Hotel Santa Ana/Orange County Airport

201 East MacArthur Boulevard, Santa Ana, California 92707

FEES Clinic 1 or Clinic 2 ONLY (no dinner speaker or meal)

(0701 Member) Complimentary (Non-0701 Member) $10.00

Clinic 1 or Clinic 2 and Dinner Speaker (no dinner meal)

(0701 Member) Complimentary (Non-0701 Member) $10.00

Full Package - Clinic 1 or Clinic 2, Dinner, and Dinner Speaker

(0701 Member) $30.00 for a limited time ($40.00 original price) (Non-0701 Mem-

ber) $45.00 for a limited time ($55.00 original price)

RSVP by Friday, Feb 4, 2016 at 11:15 AM for discounted pricing and

Fish and Beef dinner selections.

Online registration closes at 12:00 pm on Monday, Feb 8, 2016.

CLICK HERE TO REGISTER

DINNER PRESENTATION

California's Baldrige Performance Ex-cellence Program Presented by: Brent Duggleby

The Malcolm Baldrige National Quality Award (MBNQA) was created in 1987 and the Baldrige Criteria for Performance Excel-lence remains at the leading edge in conceptualizing and describing an effective and comprehensive performance management practice. It is now so much more than an updated total quality management approach of a few decades ago.

By attending this presentation, you will gain a....

Brief history of the award's creation and evolution

Understanding and overview of Baldrige Criteria and Scoring Process

Tools you can use right away to assess your own organization

Knowledge of the California Awards for Performance Excel-lence (CAPE) program and options for participation as an Applicant or as an Examiner!

Our speaker: Brent Duggleby

Brent Duggleby is a consultant and trainer with over twenty-five years experience improving organizational performance through comprehensive-ly addressing the critical factors of Leadership, Operational Excellence and Workforce Development. He worked at Boeing, Honeywell, Hyun-dai and Silicon Systems/Texas Instru-ments before transitioning in 1997 to independent consulting across a broad spectrum of industries.

(Electronics, Financial Services, Energy/ Power Generation, Aero-space, Construction, Nuclear, Medical Devices, Testing/Service and many others)

Brent is a recognized authority on Malcolm Baldrige / Performance Excellence and currently serves on the Executive Board of the California Council for Excellence (CCE) which administers Califor-nia's Award Program using the Baldrige criteria. He has served in most positions and roles within the California Award for Perfor-mance Excellence (CAPE) process as well as 5 years participation in the NIST administered Baldrige Award process.

Brent has a BSEE/MBA, is a Senior ASQ Member, an ASQ Certi-fied Six Sigma Black Belt, Certified Quality Engineer and Certified Reliability Engineer. He has an extensive knowledge of Lean/Kaizen/Six Sigma/ Improvement Kata and other improvement strategies that he implements as a consultant, trainer and coach.

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Page 13 eScope February 2016

CLINIC # 1

The Importance of Normality in Data

Presented by: Larry Bartkus

During this clinic we will discuss the basics of normality in data sets and where normality is necessary for sta s cal applica ons. We will discuss the various tests for normality and look at which sta s‐cal test are sensi ve to normality and which ones are not. We will

review some data and demonstrate the possible problems that can be created by wrong assump ons.

By a ending this workshop, you will:

Understand the basic concepts of normality.

Know which test are sensi ve to normality

See the possible problems and mistake made when not as‐sessing for normality

About our speaker: Larry Bartkus

Larry Bartkus was named ASQ Biomedical SCDG Speaker of the Year three mes now for his informa ve and always hu‐morous presenta ons. He is currently Sr. Dis nguished Engineer Quality Systems for Edwards Lifesciences in Irvine. He is a Cer fied Quality Engineer and Six Sigma Master Black Belt with over forty years’ experience in the Quality profession. Lar‐ry is currently on the Leadership Council for OCLB American Sta s cal Associa on.

He holds a degree in Chemistry from Montclair State University in New Jersey. Larry has been a guest speaker at the Society of Plas c Engineers, Society of Manufacturing Engineers, APICS, OCRA, and ASQ. Larry has lectured at 10 different colleges and universi es. He is a past Chairmen of ASQ Sec on 702 and has served on the Exec‐u ve Board for over twenty years now. He was an instructor for several Refresher Courses including CQE, CQI, CBA and CQM. Larry has conducted seminars in Process Control, Sta s cal Sampling, Lean, and Design of Experiments.

CLINIC # 2

Change Management

Presented by: C.G.Mistry

It is o en said in quality circles that CHANGE is the only constant. Whether it is accepted or not, change always takes its own course. Some changes may be beneficial whereas some may be disastrous. Its outcome being unknown, change is perceived as a threat on cur‐rent situa on of business, work prac ces or other ac vi es. Affect‐ed personnel feel threatened with change as it may cost them their posi on. Business management may be apprehensive about the financial burden and the outcome of the change. The key is to un‐derstand that change is necessary and its poten al outcome for affected personnel and business.

By a ending this clinic presenta on, you will have an understanding of the need for change and then carefully execu ng it. It will explain how to be not afraid of change. It will reflect successfully on Manag‐ing and leading change.

About our speaker: C.G.Mistry

C.G.Mistry is an experienced quality professional. He has over 25 years experience in quality including plant quality department set up and maintenance of quality de‐partments.

He has experiences with Commercial, Aerospace, De‐fense and Nuclear industries.

C.G. received his postgraduate degrees from University of La Verne (MBA) and Cal State Dominguez Hills (MSQA).

Recently he has been elected as ASQ Fellow.

He is cer fied CMQ/OE, CQE, CQA and CSSBB.

C.G. has been an ac ve ASQ member for over 20 years.

He is currently chair of sec on 0702.

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Page 14 eScope February 2016

Upcoming Conferences for 2016

For more informa on about any conferences, please check the ASQ.org website!