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#ESNchat Recap

October 30, 2014:

Crisis Management

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October 30, 2014: ESN Crisis Management

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Even  in  the  most  organized  and  engaged  communi3es  a  crisis  can  arise.  If  you  are  prepared  you  can  minimize  fallout  and  damage  to  your  ESN.      On  Thursday,  October  30th  the  ESN  professionals  in  #ESNchat  discussed  poten3al  crisis  situa3ons,  3ps  and  best  prac3ces  for  ESN  crisis  management  and  shared  their  ESN  horror  stories.    

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Question #1

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Question #1 – Answers

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Question #2

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Question #2 – Real Life Examples

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Question #3

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Question #3 – Professional Perspectives

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Question #4

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Question #4 – Personal Experiences

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Question #4 – Personal Experiences

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Question #5

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Question #5 – Halloween Fun

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Question #5 – Halloween Fun

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More Great Advice…

This  is  just  a  snippet  of  the  great  conversa3on  that  ESN  professionals  had  on  the  crisis  management  in  an  ESN.      View  the  en3re  archive  here:    hGps://storify.com/TheCR/esnchat-­‐october-­‐30-­‐2014-­‐a-­‐conversa3on-­‐on-­‐crisis  

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About #ESNchat

#ESNchat  is  a  weekly  TwiGer  chat  founded  by  Jeff  Ross,  and  currently  hosted  by  TheCR  for  those  interested  in  Enterprise  Social  Networks  (internal  social  networks  for  businesses).  The  topics  covered  are  primarily  of  interest  to  ESN  community  managers,  but  anyone  with  an  interest  in  ESNs  is  welcome  to  par3cipate.    Join  us  every  Thursday  from  2-­‐3pm  ET  to  share  your  perspec3ve  on  ESN  topics.        Learn  more  here:  hGp://www.communityroundtable.com/community-­‐101/resources/esnchat/  

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