esol in the scottish borders. hgiocld? 8.1 partnership working clarity of purposes and aims service...
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HGIOCLD? 8.1 Partnership HGIOCLD? 8.1 Partnership WorkingWorking•Clarity of purposes and aims
•Service level agreements, roles and remits
•Working across agencies and discipline
•Staff roles in partnerships
How are we doing?How are we doing?
Joint Strategic Action Plan delivers rolling programme across the Borders meeting the needs of a dispersed rural population
The Scottish Borders 2008-The Scottish Borders 2008-20092009• 413 Learners• 7,191 Learner Hours• 6 Centres:
▫Beginners▫Beginners Plus▫Access 2▫Access 3▫Intermediate 1▫Parents’ Groups
• Waiting List remained approx 100
Who are the Partners?Who are the Partners?
•SBC Community Learning and Development•Borders College•Skills Development Scotland (Careers)•SBC Library and Information Services•Migrant Support Project• Job Centre Plus•Berwickshire Association of Voluntary
Service•Scottish Government (Funding)
Single Point of ReferralSingle Point of Referral•Simple for learners•Simple for referring agencies•Removes duplicate waiting lists •Posters translated into 30+ languages
advertise how to access service•Inquiry forms and leaflets translated into
Polish, Portuguese and Russian and widely available
•Awareness raising training: libraries, CLD, Careers, Job Centre Plus
•Information available in several formats, including www.newtotheborders.co.uk
Joint Initial AssessmentJoint Initial Assessment•Assessments carried out in major Borders
towns on a rolling programme•Choice of times offered if possible and
piloting parallel childcare•Have staged assessments in hotels,
nursing homes as well as community venues to increase accessibility
•Reading, writing and spoken tasks to determine level
•Learners invited to join group at most appropriate level
Joint celebration and evaluation Joint celebration and evaluation February 2009February 2009Learner feedback - Confident Learner feedback - Confident Individuals:Individuals:• Increased confidence and participation in community
life (Langlee Parents group)
• Ask about employment rights/holidays/hours/shifts
• Doctors appointments (2)
• Confidence at work
• Making friends
• Can go out shopping – confident
• Feel more confident because I understand
• Confident shopping and school
Stakeholder FeedbackStakeholder FeedbackTelephone Survey Feb 2009 –•More frequent initial assessments•More choice of time to attend assessments•Childcare provision with assessments
Partners feedback -•More provision, especially in Berwickshire• Increase range of provision eg intensive
summer course, SCQF Level 5, non-accredited courses
•Reduce waiting times
Joint Practitioner Joint Practitioner Networking/TrainingNetworking/TrainingSharing practice through:•Practitioners grapevine•Networking and training events