#esoutcomes19 1...pmpm savings opportunity summary: overall northeast mid-atlantic southwest member...

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1 © 2019 Express Scripts. All Rights Reserved. #ESOutcomes19 1

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Page 1: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

1© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19 1

Page 2: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

2© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19 2

MEASURE, MANAGE, MITIGATEHow Smarter Assessment Can Transform Risk into OpportunityLynne Nowak M.D. Vice President/General Manager, Clinical, Data & Provider Solutions

Chris Lehmuth Senior Director, Enterprise Data Science

Page 3: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

3© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

Data Governance, Architecture & Analytics

Clinical Quality, Performance &

Outcomes

Revenue & Expenses

Your challenges…

Page 4: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

4© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

Director of Care & CaseManagement

Chief Information

Officer

ChiefFinancialOfficer

Our cast…

Chief Medical Officer &PharmacyDirector

BusinessDevelopment

Manager

Page 5: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

5© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

HEALTHCARE DATA IS MESSY AND DISORGANIZED

Page 6: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

6© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

CLEANSING, ENRICHING AND ORGANIZING DATA is essential to accurate and meaningful analytics

Page 7: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

7© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

WE DELIVER ACTIONABLE INSIGHTS THAT SUPPORT YOUR GOALS

Page 8: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

8© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

Demographics

Pharmacy claims

Med claims

Mobile

CM/DM

Lab results

Data Transformation

Data Logistics & Management (DL&M)

Data Enrichment

Advanced Insights

Machine Learning

Page 9: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

9© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

HOW CAN I PLAN FOR WHAT’S AROUND THE CORNER?

Page 10: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

10© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

329 HR 15 MIN

14 HR 1 MIN

2 HR 15 MIN

ST. LOUIS

•Relevant•Diverse•Reproducible

•Clean-up•Summary stats•Partition

•Response/Target•Bins/Logits•Non-linearity

•Stat Method•Training

•Assess on Held-out Data

•Choose threshold

•Production Code•Monitoring

Algorithm Development

PREDICT. VALIDATE. REFINE.

Obtain data

Analyze and organize

data

Identity and convert features

Chosen configuration

Test performance

Implement scores

Page 11: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

11© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

Exposing Clinical and Financial Opportunities

$922K Expected annual savings from addressing ER overutilization

56.6% Non-compliance with LDL-C testing for patients with heart disease

49.8% Higher PMPM savings opportunity in Mid-Atlanticcompared to Northeast

TOP AREAS OF OPPORTUNITY

5. High Risk Pregnancy4. Diabetes Diagnosis1. Hip, Knee, Low back surgery 2. Primary Admissions 3. ER Overutilization

EXPECTED SAVINGS OPPORTUNITIES BY CATEGORY:

PMPM$8.62 MEMBER

REDIRECTION

PMPM$4.60 IMPACTABLE

GAPS IN CARE

PMPM$2.53 EMERGING

DISEASE ONSET

2,136 Commercial members w/high risk of developing diabetes

31.3% Non-adherence with statin use in patients with diabetes

INSIGHTS AND OPPORTUNITIES FOR FOCUS

Page 12: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

12© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

Population level opportunity analysis by disease stateSTRATIFY BY CONDITION

RESPIRATORY

CARDIOVASCULAR

DIABETES

$$$

$1.50 $1.52

HbA1c TestingCompletion Rate

Appropriate TreatmentHypertension

Completion Rate

Total opportunity: $3.02 PMPM

Page 13: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

13© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

Population level risk analysis by geography

$538 $507 $572

$642 $544

$512 $579 $523

$-

$100

$200

$300

$400

$500

$600

$700

-

0.20

0.40

0.60

0.80

1.00

1.20

1.40

1.60

PMPM

Sav

ings

Opp

ortu

nity

Risk

Sco

re

Page 14: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

14© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST

EMERGING DISEASE ONSET $2.53 $1.89 $2.84 $2.38

IMPACTABLE GAPS IN CARE $4.07 $3.76 $5.77 $3.33

MEMBERREDIRECTION $8.62 $6.36 $9.39 $8.00

PMPM savings opportunity by geography:

Total PMPM Savings Opportunity

$15.22

MID-ATLANTIC

$2.84

$5.77

$9.39

Page 15: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

15© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

EMERGING DISEASE ONSET

PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST

EMERGING DISEASE ONSET $2.53 $1.89 -25.3% $2.84 12.3% $2.38 -5.9%

CAD AND CHF $0.38 $0.28 -26.3% $0.41 7.0% $0.25 -34.2%

DIABETES $1.59 $1.04 -34.6% $1.89 18.9% $1.69 6.3%

OPIOID ABUSE $0.55 $0.56 1.8% $0.53 -3.6% $0.43 -21.8%

Diabetes prevention/onset delay ($1.59 PMPM) emerged as an area of substantial opportunity, representing 63% of the Emerging Disease Onset cohort.

DIABETES $1.59 $1.04 -34.6% $1.89 18.9% $1.69 6.3%

Page 16: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

16© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

IMPACTABLE GAPS IN CARE

PMPM savings opportunity summary:OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST

IMPACTABLE GIC TOTAL $4.07 $3.76 -17.4% $5.77 31.9% $3.33 -29.5%

CARDIOVASCULAR $1.42 $1.05 -26.1% $2.29 61.3% $0.98 -31.0%

DIABETES $0.99 $0.84 -15.2% $0.89 -10.1% $1.01 2.0%

RESPIRATORY $0.13 $0.08 -38.5% $0.13 0.0% $0.01 -92.3%

MUSCULOSKELETAL $0.50 $0.29 -42.0% $0.34 -32.0% $0.12 -76.0%

MENTAL HEALTH $0.35 $0.62 77.1% $0.17 -51.4% $0.11 -68.6%

OTHER/NON CHRONIC $0.74 $0.48 -35.1% $1.55 109.5% $0.64 -13.5

Care dedicated to members with cardiovascular disease ($1.42 PMPM) emerged as a substantial opportunity to address impactable gaps 32% of the total available opportunity).

CARDIOVASCULAR $1.42 $1.05 -26.1% $2.29 61.3% $0.98 -31.0%

Page 17: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

17© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

MEMBER REDIRECT ION

PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST

MEMBER REDIRECTION TOTAL $8.62 $6.36 -26.2% $9.39 8.9% $8.00 -7.2%

ER OVERUTILIZATION $1.68 $1.29 -23.2% $1.69 0.6% $1.45 -13.7%

FALL RISK $0.01 $0.01 0.0% $0.01 0.0% $0.01 0.0%

HIGH RISK PREGNANCY $1.57 $1.43 -8.9% $1.78 13.4% $2.23 42.0%

HIP, KNEE, LOW BACK SURGERY $2.55 $1.68 -34.1% $2.68 5.1% $1.77 -30.6%

PRIMARY ADMISSIONS $1.96 $1.15 -41.3% $2.37 20.9% $1.75 -10.7%

READMISSIONS $0.85 $0.80 -5.9% $0.86 1.2% $0.79 -7.1

Hip, knee, and low back surgery emerged as the largest expected single savings opportunity, representing $2.55 PMPM (over 29% of the available expected savings opportunities for member redirection)

HIP, KNEE, LOW BACK SURGERY $2.55 $1.68 -34.1% $2.68 5.1% $1.77 -30.6%

Page 18: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

18© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

MAKE EVERY intervention count.

Page 19: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

19© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

MOST LIKELY TO ENGAGE

HIGHEST RISK

GREATEST MODIFIABLE GAPS

Maximize every healthcare dollar

Where to find your greatest opportunities

Page 20: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

20© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

Sally G. Fred S. Jane D.FINANCIAL RISK $72,440 $209,519 $10,396

CHRONIC CONDITIONSHTN, DM,

Asthma/COPD, Chronic Pain

COPD, CAD, HTN, CHF Asthma, Psoriasis

OPEN GAPS IN CARE 6 11 2

CLINICAL ONSET RISK Opioid Dependence

REDIRECTION RISK Back Surgery Hospitalization ER Utilization

ENGAGEABILITY High Medium Low

SAVINGS OPPORTUNITY $16,052 $8,799 $1,064

Patient level opportunity assessments

Page 21: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

21© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

Intervene sooner using predictive risk scores

POTENTIAL RISK SCORE:

8.90

ENGAGEABILIT Y SCORE:

MODIFIABLE RISK DRIVERS:

86%

$16,052POTENTIALANNUAL SAVINGS:

Pharmacy opportunities• Adherence to hypertension (RAS) therapy (open gap)• Statin omission in patients with diabetes (open gap)• Use of high risk medications in elderly

Medical opportunities• A1C testing in patients with diabetes (open gap)• High risk of low back surgery in next 12 months• High risk of opioid dependency in next 12 months

Name: Sally G.Age: 66

RISK SCORE:

14.48

Page 22: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

22© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

OPPORTUNITY SUMMARY

Page 23: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

23© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

SEAMLESS INTEGRATION INTO YOUR OWN SYSTEMS AND WORKFLOW

Page 24: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

24© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

SUPPORT FOR YOUR CLIENT GROWTH & RETENTION

Page 25: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

25© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

CONFIDENCE FOR RISK-BASED ARRANGEMENTS

Page 26: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

26© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19

ALIGNMENT FOR YOUR ORGANIZATION

Page 27: #ESOutcomes19 1...PMPM savings opportunity summary: OVERALL NORTHEAST MID-ATLANTIC SOUTHWEST MEMBER REDIRECTION TOTAL $8.62 $6.36-26.2% $9.39 8.9% $8.00-7.2% ER OVERUTILIZATION $1.68

28© 2019 Express Scripts. All Rights Reserved. #ESOutcomes19