Self Service – Better Service and

More Time

Ian Evans, Innovation & Integration Manager

Innovation & Integration – Data, Analytics & Insight

DIO – What we do

The Defence Infrastructure Organisation (DIO) plays

a vital role in supporting our armed forces by

building, maintaining and servicing what the men

and women who serve our country need to live,

work, train and deploy on operations.

Diagram Convention

Customer Team Member

Geographic Information Within DIO –

Where We Were

GI largely locked away in old systems & technology

Bespoke applications hindering moving forward

Geographic Information Within DIO –

Where We Were

GI largely locked away in old systems & technology

Bespoke applications hindering moving forward

Geospatial Analysts spent majority of time making

maps & maintaining data

Customers had a lag between requesting service

and receiving output

Little resource to add value to GI

Time

Geographic Information Within DIO –

Where We Are Going

Channel Shift customers

Give better results, quicker (for everyone!)

Provide solutions in new ways

Able to redeploy geospatial resources to higher

value tasks

Geographic Information Within DIO –

How Do We Get There?

Small team from a GI background

Didn’t want to experience similar upgrade problems

as before

Work within system constraints

Use solution that supported “Build easy, build fast,

build many” approach

Conclusion was to use ArcGIS Platform, and use it

off the shelf

Time for some examples…

Estate Policy – The Problem

Required to see many datasets together, on a

national and local scale

Interested in the relationship between the MOD

estate and those we need to liaise with

Many maps produced, trying to display different

datasets in the same geographic area

Time

Estate Policy – The Solution

Build simple “Viewer” Web Mapping Application

using ESRI UK RADAR product

Focus was on Marine Planning, so dealt with that in

first iteration

Many other teams will be interested in similar sorts

of data, so ensure reusability of services

Time

Byelaws Signage – The Problem

When an area is byelawed, signs need to be placed

around the boundary

Maps are required to be produced

These maps take lots of time to produce, and have

to be of certain format/output standard

Need to be communicated and discussed with a

wide audience, difficult with traditional outputs

Time

Byelaws Signage – The Problem

When an area is byelawed, signs need to be placed

around the boundary

Maps are required to be produced

These maps take lots of time to produce, and have

to be of certain format/output standard

Need to be communicated and discussed with a

wide audience, difficult with traditional outputs

Byelaws Signage – The Solution

Tackle the part that took the most time –

communication between those involved, the estate

manager and the geospatial analyst

Produced Web Mapping Application that allows the

user to add points where they want byelaws signs

to be placed

This can be seen by the wider community, and

edits/amendments made before the geospatial

analyst produces the final maps

Time

Environmental Applications

Bird Box Locations – The Problem

Needed to record the locations of bird boxes on one

of the nature reserves

Traditionally paper based exercise

Accuracy of data was variable

Time

Bird Box Locations – The Solution

Use ArcGIS Online & the Collector app to allow

users to collect the location of bird boxes in the

field

Will allow easy updates of data, when new boxes

added or locations changed

Time

Conclusions

The Off The Shelf solution has worked for us

Agile has helped in many ways

Problem Identification is the key – if you can’t do it

all, can you do some of it?

With COTS, you need to get creative