“Master-Classes” in Management Development

Essential Management Skills A Three day programme

Programme Objectives The specific objectives for the programme are to:

• Set clear guidelines for effective management with emphasis upon planning, organising and monitoring performance to ensure business success.

• Assess the style of people management most appropriate in

encouraging a performance related culture. • Provide a foundation from which delegates can increase their proactive

management and leadership skills. • Enable delegates to build and develop effective teams and to improve

motivation and communication.

• Provide a highly participative and practical workshop which enables delegates to consider their broad role as managers and improve their managerial effectiveness.

Who is the Programme for? This programme focuses on the organisational and personal aspects of the management role and the skills necessary for success. Designed for managers with a functional / technical background, as a foundation for their development, it will also benefit the more experienced manager in need of a refresher. Programme Contents . Your Role as a Manager . What is management? . Syndicate exercise . Functions and responsibilities of management . The Process of Management . The management wheel . How do you spend your time? . Reasons for Success or Failure . Managing or doing? . Individual exercise . Key management tasks and competencies . Managerial attributes . Planning and Organising

. Pro-active management . Establishing goals and objectives . Prioritising . Assigning accountability . Measurement and review . Setting Objectives . The importance of goal setting . SMART objectives . Situational Analysis . Setting unit/departmental objectives . Individual exercise

Advantage Performance Training Ltd www.advantage-group.com

Tel +44 (0)1473 811886 Fax +44 (0)1473 811887

. Self-Appraisal and Identification of Management Style . Individual questionnaire . Practical implications . The characteristics of effective leaders . Management Case Study (evening exercise) . Team Working . Building an enthusiastic team . Stages in team growth . Working together – team types . Practical exercise and review . Motivation . The manager’s role in motivation . Recognising de-motivation – the symptoms . Delegation as a motivator . How well do you delegate? . Individual exercise . Behaviour Patterns . The quadrant of behaviour styles . Preferred working methods . Expectations of management . Learning styles . Individual Questionnaire . Communication Skills . Needs within the business . Improving your communication style . Syndicate exercises . Team communications . Managing Change . The reaction of people . Organisational barriers . The stages in acceptance of change . Group planning exercise . Summary and Action Plans

Advantage Performance Training Ltd www.advantage-group.com

Tel +44 (0)1473 811886 Fax +44 (0)1473 811887