essentials of leadership and meeting etiquette
DESCRIPTION
One of the Philippines' top young corporate trainers and motivational speakers, Myron Sta. Ana enumerates the characteristics of a great leader and how to facilitate meetings with etiquette and propriety.TRANSCRIPT
Essentials of Leadership
How to be a Great Leader and
Meeting Etiquette
Our Goals
• To understand and apply the basic expectations of a leader;
• To possess and display a positive outlook and behavior as a leader;
• To observe proper etiquette during meetings.
I Like to Meet You• Name• Adjective that starts
with first letter of name• Action• Describe yourself as a
leader
Essentials of Leadership
A Leader is…
PROACTIVE but is not a PARANOID.
A Leader is…
FLEXIBLE but does not OVER-GIVE IN.
A Leader is…
an EXCELLENT COMMUNICATOR but is not TALKATIVE.
A Leader is…
RESPECTFUL but does not OVER-PLEASE.
A Leader is…
ASSERTIVE but does not SUGAR-COAT.
A Leader is…
ENTHUSIASTIC but does not EXAGGERATE.
A Leader is…
OPEN-MINDED but FIRM.
A Leader is…
OPTIMISTIC but REALISTIC.
A Leader is…
RESOURCEFUL but does not sacrifice QUALITY.
A Leader is…
REWARDING but does not PLAY FAVORITES.
A Leader is…
open to FEEDBACK but is not TOLERANT.
A Leader is…
EVALUATIVE but is not INSULTING.
A Leader is…
ORGANIZED but is not OBSESSIVE-COMPULSIVE.
A Leader is…
CONSISTENT but is not STIFF.
A Leader is…
DELEGATING but does not SLACK OFF.
A Leader is…
a STARTER and a FINISHER.
A Leader is…
PASSIONATE but is not UNREASONABLE.
A Leader is…
CONSULTATIVE but is not DEPENDENT.
A Leader is…
ACCOUNTABLE but does not TOLERATE.
A Leader is…
RESILIENT but knows when to GIVE UP.
A Leader is…
FULL OF INTEGRITY and does not COVER UP.
A Leader is…
MOTIVATIONAL and INSPIRATIONAL.
A Leader is…
RELAXING but does not SET WRONG EXPECTATIONS.
A Leader is…
OBJECTIVE and not SUBJECTIVE.
A Leader is…
IMPARTIAL but does not tolerate who and what’s WRONG.
A Leader is…
one who SHARES THE CREDIT and not the BLAME.
A Leader is…
a MULTIPLIER OF LEADERS and not just FOLLOWERS.
Etiquette in Meetings
Presiding Officer/Facilitator/Moderator
Presiding Officer/Facilitator/Moderator
BEFORE
Have a strong agenda and give it out a week before the meeting.
Be detailed with the agenda. Prepare for the agenda. Ensure all equipment/media are available and
functioning well. Be at the venue 15-30 minutes ahead of time.
Presiding Officer/Facilitator/Moderator
DURING
Set expectations. Meet and greet and exchange pleasantries. Introduce key people. Park a topic if it eats too much time or nothing
is settled. Allow breaks every two hours.
Presiding Officer/Facilitator/Moderator
DURING
Never monopolize or make it one-way. Encourage people to share or ask questions. Acknowledge people who need to talk. Park a topic if it eats too much time or nothing
is settled. Acknowledge and comment on each person’s
contribution.
Presiding Officer/Facilitator/Moderator
DURING
Moderate the crowd.Catch the attention of those people showing
untoward behavior.Give warnings if/when needed.Remind people or house rules/expectations.
Use consensus and the right method in arriving at it..
Presiding Officer/Facilitator/Moderator
AFTER
Thank everyone in attendance. Announce succeeding or follow-up meetings
already scheduled. Remind everyone of their assignments and
action items. Dismiss peacefully.
Attendees/Member
Attendees/Member
BEFORE
R.S.V.P. Clarify or add to the agenda a week or two
days before the meeting. Phone in or send an SMS if you would be late
unexpectedly. Be responsible to bring your own paper and
pen.
Attendees/Member
DURING
Ask questions or speak up. Support your claims with data or anything
similar. Comply with the house rules and the meeting
format. Adhere to and support the meeting’s goals and
objectives. Don’t check emails and texts and reply to
them.
Attendees/Member
DURING
Raise your hand to ask or share. Never interrupt.
Don’t do to others what you don’t want others to do to you.
Don’t eat when others are not. If it’s a lunch meeting, eat with propriety. Ask questions one at a time..
Attendees/Member
DURING
Never chat with seatmates. Quote people correctly and give credits to the
right people. Listen actively, acknowledge their inputs, and
take notes. If it’s a lunch meeting, eat with propriety. Avoid making disruptive noises.
Attendees/Member
DURING
Be sensitive of other people’s feelings. Keep your phone on silent mode. Excuse yourself and step out discreetly to
answer a call or go to the restroom. If food is prohibited, don’t eat then. Start and finish the meeting.
Attendees/Member
AFTER
Tidy up. Leave the room immediately and get back to
work. Ask and speak up during the meeting and not
after. Work on action items responsibly and
immediately. Apologize and explain for missing a meeting.
Quote on Leadership
“The measure of leadership is not how many followers you have but how many leaders
you have developed.”