estonian experience in inclusive e-government by mr. arvo ott, e-governance academy, estonia
DESCRIPTION
Presentation by Mr. Arvo Ott, e-Governance Academy, Estonia at the third International Conference e-Society.Mk: Estonian experience in inclusive e-government, December 1, 2007, Skopje MacedoniaTRANSCRIPT
Envirenment for Inclusive e-Envirenment for Inclusive e-Government Government
Arvo Ott, PhD,
e-Governance Academy
www.ega.ee
Skopje, 30.11.2007
Driving forces of eGov
o Stable and well functioning organizational setup Stable and well functioning organizational setup for coordination. Clear planning mechanism – for coordination. Clear planning mechanism – policy, action plans, resource planning, policy, action plans, resource planning, implementation and supervision.implementation and supervision.
o Fixed info-political principles.Fixed info-political principles.o Leadership and political will.Leadership and political will.o Role and knowledge level of CIO-sRole and knowledge level of CIO-s (Chief (Chief
Information Officers)Information Officers)..o Supporting legal and fiscal frameworks.Supporting legal and fiscal frameworks.o Interoperable ICT architecture.Interoperable ICT architecture.o PPP, good telecom infrastructure and high level PPP, good telecom infrastructure and high level
of eBanking.of eBanking.
Parliament
Government
Ministries
Informatics Council
INFORMATION
POLICY
A
C
T
I
O
N
P
L
A
N
Framework
G
O
V
A
G
R
E
E
M
E
N
T
Stable and well functioning organizational setup for coordination and clear planning mechanism.
Stable and well functioning organizational setup for coordination and clear planning mechanism.
Example: Fixed info-political principlesExample: Fixed info-political principles
• Citizen (customer) orientationCitizen (customer) orientation• Efficient and transparent public sector. Efficient and transparent public sector.
eDemocracy and participation.eDemocracy and participation.• Leading role for the private sectorLeading role for the private sector• Neutrality about different technical Neutrality about different technical
platformsplatforms• Functioning model for protection of personal Functioning model for protection of personal
datadata• Measures against digital divide (ID-cards Measures against digital divide (ID-cards
example…)example…)• Etc.Etc.
GovernmentCounty
governmentsCounty
governmentsIT managers
Localgovernments
Localgovernments
Representative
IT councils of counties
Local governmentassociations
Representative
ICT work groupsof counties
Councilrepresentative
InformaticsCouncil
Department ofState InformationSystems (RISO)
IT manager
InformaticsCentre
IC secretariat
ICT work groupsof ministries
IT councils ofministries
MinistriesMinistries
Management representatives &
IT managers ofministries
Subordinateagencies
Subordinateagencies
IT managers
Councilsdirectors
MINISTRY OF ECONOMIC AFFAIRS AND COMMUNICATIONS
Legislation
– Databases Act (1997/ 2006)– Public Information Act (2001)– Digital Signatures Act (2000)– Act on Intellectual Property (applicable also
for state databases)– Principles of Estonian Information Policy
(1998, 2004, 2007)– Action Plan of Estonian Information Policy –
(eEstonia) (1998, 1999, 2000, 2001,2002, 2003, 2004, 2005, 2006)
– Personal Data Protection Act (1996)
Supporting legal and fiscal frameworksSupporting legal and fiscal frameworks
• Separate article of state budget: expenses for IT- Separate article of state budget: expenses for IT- subdivided into HW, SW and project work ordered subdivided into HW, SW and project work ordered from outside of government structures. For the last from outside of government structures. For the last 1155 years this budget has formed about 1% of the years this budget has formed about 1% of the state budget.state budget.
• All ministries, county governments and boards All ministries, county governments and boards have independent IT budgets which are planned in have independent IT budgets which are planned in cooperation of all CIOs. Budget for shared services cooperation of all CIOs. Budget for shared services is centralized.is centralized.
• For joint actions of several ministries the IT budget For joint actions of several ministries the IT budget is often included in the budget of the ministry that is often included in the budget of the ministry that is coordinating the work.is coordinating the work.
Budgeting
KITCitizen view
EITEnterpriser view
AITPublic servant view
Natio
nal D
ata
base
sR
egiste
r
http
://ww
w.riik.e
e/a
rr/
Popula
tion R
egiste
r
Health
Insu
rance
Registe
r
Natio
nal P
ensio
n In
sura
nce
Registe
r
Vehicle
Registe
r
Tallin
na V
esi IS
Eesti E
nerg
ia IS
Internet - X-road
Databases / information systems Banks
Central server I
Central server II
Centralmonitoring
HelpDesk
X-road certification center
X-road centerTools centrally developed by the State, i.e. the State Portal
CertificationCenter
ID – card
• Ühispank• Hansapank• Krediidipank • Sampo Pank• Nordea Pank
Securityserver
Securityserver
Securityserver
Securityserver
Securityserver
Securityserver
Securityserver
Securityserver
:: … ::
:: E-institution – institution view ::
:: E-county – county view ::
:: Governmental Portal – Your Estonia ::
Institutional view of the state Thematic view of the statewww.riik.ee www.eesti.ee
Securityserver
57 DB
1000000
104 DB
359 org.
5
Popul. ~1,3 mil.
ICT architecture ICT architecture
Thank you for your Thank you for your attention!attention!
Arvo Ott, PhDeGovernance [email protected] www.ega.ee