et book of statistics 2h 2014€¦ · &,&,#0 issn 2231-9913 al and ourier vices 2h 2014...

POSTAL AND COURIER SERVICESPOCKET BOOK OF STATISTICS 1

ISSN 2231-9913

POSTAL AND COURIER SERVICES 2H 2014

2H 20142H 2014MCMC POSTAL AND COURIER SERVICES

Pocket Book Of Statistics

POSTAL AND COURIER SERVICESPOCKET BOOK OF STATISTICS


3

2

Notes 3 1. Malaysia basic indicators 6

POSTAL SERVICES

2. Postal establishments 8 3. Postal staff 12

4. Postal coverage and service 13

5. Post boxes and postal vehicles 14

6. Postal machines 15 7. Delivery of mail 17

10. Postal parcel service 20

11. Financial service 22 12. Philately 24

2H 2014POSTAL AND COURIER SERVICES

POCKET BOOK OF STATISTICS

CONTENTS


©MALAYS

IAN COMMUNICATIO

NS AND MULTIM

EDIA COMMISSION, 2014

The information or m

aterial in this publication is protected under copyright

use provided it is reproduced accurately and not used in a misleading

context. Where any m

aterial is reproduced, Malaysian C

ommunications and

the copyright status acknowledged.

The permission to reproduce does not extend to any inform

ation or material

the copyright of which belongs to any other person, organisation or third

party. Authorisation or perm

ission to reproduce such information or m

aterial must be obtained from

the copyright holders concerned.

This work

is based

on sources

believed to be reliable,

but Malaysian

Communications and M

ultimedia C

ommission does not w

arrant the accuracy or com

pleteness of any information for any purpose and cannot accept

responsibility for any error or omission.

Published by:

Malaysian C

ommunications and M

ultimedia C

ommission

Off Persiaran M

ultimedia

63000 Cyberjaya, S

elangor Darul Ehsan

Tel :+60 3 86 88 80 00 Fax: +

60 3 86 88 10 06

http://www.mcmc.gov.m

y

Desig

n & Printed by:

Adspert S

dn. Bhd.



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4

COURIER SERVICES

13. Number of courier licences 27 14. Courier establishments 28 15. Courier staff 30 16. Courier vehicles 31

2H 2014POSTAL AND COURIER SERVICES

POCKET BOOK OF STATISTICS

CONTENTS

Notes

The statistics relating to courier services were culled from the quarterly Survey of Courier Companies canvassed by the Malaysian Communications and Multimedia Commission (MCMC). The survey covered only the top 10 courier companies in terms of revenue.

Where a table is not accompanied by a source acknowledgement, that table carries data that emanated solely from MCMC.

Symbols and abbreviations

Qtr – Quarter




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4

MCMC POSTAL AND COURIER SERVICESPocket Book of Statistics

MALAYSIA BASIC INDICATORS



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6

1 Malaysia basic indicators

Source:DOSM, MCMC

Explanatory notes:1. Population projections as at end of period, based on Census 2010.2. Number of households derived by dividing populations by average household size.3. Base year is 2005.4. Base year is 2010. The CPI reported against a period, refers to the average index for the period spanning 1st January to the end of that period.

Year Qtr Population(million)

Households(‘000)

GDP (RM)Consumer Price

Index (CPI)Current price(billion)

Constant price(billion)

Note 1 2 3 4

2013 29.91 6,939 986.733 787.611 107.1

30.00 6,961 257.352 198.701 109.730.10 6,984 263.414 205.778 110.2

2014 1

230.19 7,006 110.730.29 7,029 111.8

3

4

268.810

279.600

211.738

218.700


POSTAL SERVICES



9

8

2 Postal establishments

Source:Pos Malaysia Berhad

Note:

Year

2012 2013 2014

1 2 3 4

704 704 702

705705704 702

000

0000

300 265 259

264 259 260 259

000

0 0 0 0

1,004 969 961

969 964 964 961

2 Postal establishments (cont’d)

Year Qtr State Total computerisedUrban Rural

2014 4 JohorKedahKelantanMelakaNegeri SembilanPahangPerakPerlisPulau PinangSabahSarawakSelangorTerengganuWP Kuala LumpurWP PutrajayaTotal

563082814155394019228413612

454

2518210252834002839151500

248

8148292839438794047619928612

702



11

10



Year Postal agents Stamp vendors

2012 2013 2014

2014 in quarters1 2 3 4

120107114

107107106114

4,6252,2652,269

2,2622,2582,2652,269

242430

24252930



Year

2012 2013 2014

1 2 3 4

29

29

29

29

29

29

29

1 1 1

1 1 1 1

704 704 702

705 705 704 702



13

12

3 Postal staff


Year Number of full time staff

2012 2013 2014 2014 in quarters 1 2 3 4

16,15317,07218,265

17,50717,82718,14218,265

4 Postal coverage and service


Year (km2)Average number of inhabitants served by a

2012 2013 2014 2014 in quarters 1 2 3 4

29,064 29,205 31,120

30,960 31,120 31,120 31,120

329 340 342

340 342 342 342



15

14

5 Post boxes and postal vehicles


Year

Number of boxes Number of vehicles

Letter boxes Trucks and automobiles Motorcycles

2012 2013 2014 2014 in quarters 1 2 3 4

3,5503,3223,108

3,109 3,109 3,109 3,108

97,70196,91296,727

96,667 96,727 96,727 96,727

1,7612,0942,205

2,164 2,201 2,203 2,205

6,3087,5966,686

7,575 7,497 7,419 6,686

6 Postal machines


YearNumber

Pos automated machine Franking machines Machines for facing letter post items

2012 2013 2014 2014 in quarters 1 2 3 4

24 25 25

25 25 25 25

8,182 8,409 8,502

8,428 8,459 8,488 8,502

0 0 0

0 0 0 0



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16

6 Postal machines (cont’d)


YearNumber

Cancelling machines Facing cum cancelling machines Sorting machines with automatic address reading

2012 2013 2014 2014 in quarters 1 2 3 4

12212282

82 82 82 82

444

4 4 4 4

777

7 7 7 7

7 Delivery of mail


YearAverage number of

deliveries per week in rural areas

Percentage of items delivered through post

Percentage of the population having mail

delivered at home

Percentage of the population having to

collect mail from a postal establishment

977

7 7 7 7

919393

93 93 93 93

202020

20 20 20 20

655

5 5 5 5

2012 2013 2014 2014 in quarters 1 2 3 4



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18

Pos Malaysia Berhad

Year Number of letter post items, domestic service

Number of letter post items, international service

Issued Received

2012 2013 2014 2014 in quarters 1 2 3 4

1,006,911,921978,094,914913,007,779

262,292,189220,236,010215,709,604214,769,976

15,038,22413,896,98711,081,587

2,693,7062,669,1402,988,9802,729,761

22,979,07121,217,72216,399,798

4,340,9764,323,0403,804,1533,931,629

Pos Malaysia Berhad

Year Number of items post free, domestic service ('000)

Number of registered items, domestic service ('000)

Number of registered items, international service

Issued (‘000) Received ('000)

2,201 2,649 2,888

646 711 802 729

23,513 21,230 20,666

4,822 5,909 4,565 5,370

745 954 1,173

239 254 285 395

874 848 873

272 241 183 177

2012 2013 2014 2014 in quarters 1 2 3 4



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20

10 Postal parcel service


Year Ordinary parcels, domestic serviceOrdinary parcels, international service

Issued Received

777,550662,6811,266,123

583,080189,612145,437347,994

254,670199,681153,766

39,64737,90939,00737,203

211,048220,210261,099

97,74153,00554,52555,828

2012 2013 2014 2014 in quarters 1 2 3 4

10 Postal parcel service (cont’d)


Year Insured parcels, domestic serviceInsured parcels, international service

Issued

162 381 347

151 95 57 44

375 704 165

42 64 44 15

2012 2013 2014 2014 in quarters 1 2 3 4



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22

11 Financial service


Year Number of money orders,domestic service

Value of money orders,issued in the domestic service (RM)

2012 2013 2014 2014 in quarters 1 2 3 4

550,433 702,177 521,436

165,966 126,892 120,269 108,309

271,452,083 326,186,475 258,008,887

75,555,313 70,529,068 59,184,752 52,739,754

11 Financial service (cont’d)


YearNumber of money orders, international service

Value of money orders,international service (RM)

Issued Received Issued Received

2012 2013 2014 2014 in quarters 1 2 3 4

1,424 501 185

44 42 45 54

1,650,975 1,957,338 2,952,673

270,440 338,506 1,258,271 1,085,456

3,260 3,464 4,148

502 498 1,693 1,455

1,848,210 941,789 631,812

148,460 155,737 165,200 162,415



25

24

12 Philately


Explanatory notes:SODA

Stamp IssuesSpecialCommemorative

YearStamp issues

Special Commemorative

2012 2013 2014

1 2 3 4

000

0000

661

1213

3014

2

0

12



27

26

Number of courier licences 115120

100

80

60

40

20

0

117110

114 112 114109

113105

112108 105

93

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

91

2014


COURIER SERVICES

13 Number of courier licences

As at 31 December 2014



29

28

14 Courier establishments

Year Hubs Branches Gateways Franchise Agent Drop in Centre

2012 2013 2014 2014 in quarters1 2 3 4

221212136

135133136136

232391416

417409416416

454331

43433131

6656

6575656

20 20 13

20 14 13 13

258 270 318

266 324 318 318

23 21 22

21 23 22 22

14 Courier establishments (cont’d)

Year Qtr State Hubs Branches Gateways Franchise Agent Drop in Centre

2014 6311238062250250136

2916276736254135969661940416

60033310310101031

136241410013543056

2110000031131013

4113992030324223123591213318

2000010033390122

JohorKedah

Pahang

Sabah

TerengganuWPKLTotal

4



31

30

Explanatory notes:

15 Courier staff

Note 1

Year Call centre Despatch Sorting Others

2012 2013 2014 2014 in quarters 1 2 3 4

1,7381,0861,007

1,1061,1061,1541,007

7301,3941,469

1,3781,0621,2931,469

4,7465,1515,574

5,3475,2005,7185,574

1,3581,4861,721

1,4651,5481,6451,721

1,3101,5241,571

1,6021,5801,6381,571

16 Courier vehicles

TrucksYear

Linehaul Despatch Trucks Vans/cars Vans/cars Motorcycles

2012 2013 2014 2014 in quarters 1 2 3 4

240248317

266314320317

000

0000

683659726

699726728726

2,0642,6412,968

2,9142,9252,9562,968

1,3521,5511,703

1,5841,6151,6401,703



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32

YearDocument Parcel

Domestic International Domestic International

2012 2013 2014 2014 in quarters 1 2 3 4

15,198,57032,110,20634,945,523

8,118,9178,662,2208,819,1369,345,250

1,241,2392,549,2172,586,672

665,340641,071667,583612,678

1,831,9643,826,3524,069,656

947,201990,6081,050,8491,080,998

5,276,76112,659,64215,293,145

3,493,4093,729,8003,856,7404,213,196



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FOR MORE STATISTICS

WEBSITE The MCMC website contains extracts of statistics pertaining to the communications & multimedia and postal & courier industry.This is updated quarterly/half yearly.

The MCMC website is at www.mcmc.gov.my

OTHER STATISTICAL PUBLICATIONS Statistical Bulletins:

1. Communications & Multimedia: Pocket Book of Statistics (ISSN:2180-4656), a quarterly bulletin of the communications and multimedia industry.

2. Postal & Courier Services: Pocket Book of Statistics (ISSN:2231-9913), a half yearly bulletin of the postal & courier industry.

Statistical Brief:

Contact MCMC for more details.



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STATISTICS DEPARTMENT

HEAD OF DEPARTMENT

STATISTICIAN

Azilawati Masri

Nithyaletchumy Devi A/P Thirunyanam

Please contact the Statistics Department MCMC if you have any queries regarding the statistics published in this pocket book through the following email address:

[email protected]

et book of statistics 2h 2014€¦ · &,*&,#*0 issn 2231-9913 al and ourier vices 2h 2014...

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et book of statistics 2h 2014€¦ · &,&,#0 issn 2231-9913 al and ourier vices 2h 2014...