et profile 2014

IntroductionIntroductionDefinitionEmirates Transport is the trade name of “Emirates General Transport

and Services Corporation”, fully owned by the UAE Federal

Government.

HistoryHistoryEstablished in 1981, with a core business to serve and monitor UAEpublic schools transportation services. It has an independentfinancial and management status. In 2013 the subordination ofthe Emirates Transport dependency was transferred to Emiratesinvestment Authority

HR Capabilities

Currently Emirates Transport has 13810 Employees | 2010 Emiratis |

8105 Drivers | 3549 Supervisors & Office Runners | 1726 Technical

Staff

Fleet

Emirates Transport owns a total of 14127 vehicles out of which are

6642 busses and the remaining 7485 are different sorts of vehicles

ranging between motorcycles to heavy and specialized trucks.

80060068006006 www.et.gov.aewww.et.gov.ae

VisionVision MissionMission CoreCore ValuesValues

Excellence and leadership in sustainable transport and services.

To offer the highest levels of luxury and comfort to our partners and

Safety | Care | Creativity | ParticipationExcellence | Transparency| Responsibilityclients, through an innovative team of

human resources, offering diverse transport, maintenance and rental services, in conjunction with facility management and supplementary services, in accordance with the applicable health and safety and environmental standards.

Responsibility


Audit & Risk Mgt.Committee

Executive Committee

Risk Mgt.

Internal Audit

Director GeneralInvestment

Entities

Advisory Office

Finance Affairs Sector

Legal Affairs

Deputy DG

Opinion Poll Center

Board of DirectorsOrganizational ChartOrganizational Chart

Deputy DG

Support Services Sector

Corporate Services Sector

Business Devlp. Sector

Logistics ServicesSector

Technical ServicesSector

Transport & RentSector

Human Resources

Information System

Purchase

Location Mgt.

Facilities Mgt.

Strategic Planning & Excellence

Operations

HSE*

Government Communications

Business Development

Business Assessment

Projects Development

Marketing

Contracts & Tendering

Logistics Center

ET Driving Institute

Valet parking & Motorcycle Rental Center

Petroleum Transport

Center

AD Technical Services Center

Emirates Technical Services Center

Al Ittihad CNG Center

Technical Inspection Center

Al Wataneya Auctions Center

Government Transport

AD Transport & Rental Center

Emirates Trans. & Rental Center

Emirates Cars

RAK Trans. & Rental Center

East Coast Trans.& Rental Center

Governmental School Transport

Center

Private School Transport Center

Advertising Services CenterCompetitive

Information Center

School Services Center

School TransportSector

Ras Al KhaimahTechnical Services Unit

East Coast Technical Services Unit

9 Branches


Services:Services:

This department provides school transport services through the two school transport centers - Government and Private Centers - to all government school students throughout the UAE, in accordance to agreements signed with the Ministry of Education and the Abu Dhabi Education Council (ADEC), as well as for private Arabic and foreign schools in the UAE. For customers desiring to benefit from

ET Sectors ET Sectors -- School TransportSchool Transport

Services:Services:schools in the UAE. For customers desiring to benefit from such services, the School Services Center provides support services to educational sector institutions, along with the Advertising Services Center, which is engaged in advertising on ET’s buses and vehicles.

�About 217512 students are transported dailythrough the two-shift system.

�They attend 700 schools.�The number of buses in service is 4,250 buses.

�These buses have a capacity of 318000 seats.�The buses travel through 6200 daily regulated lines.�They stop at 90,000 assembly points.�They travel for 95 million kilometers a year.�They are driven by 4,200 drivers.

�Student safety is supervised by 3,295 male and femaletransport supervisors.

�The fleet is run through 9 branches, operating 26affiliated school bus stations.


Governmental School Governmental School

Transport CenterTransport Center

Private School Private School

Transport CenterTransport CenterSchool Services CenterSchool Services Center

Advertising services Advertising services

CenterCenter

School TransportSchool Transport

The Center provides school transport services to all

The Private School Transport Center provides school

This Center provides qualified supervisors who accompany

Provides advertising, marketing, and promotional

government school students through ET’s nine branches spread across the country.

transport and school bus rental services through ET’s nine branches spread across the UAE to all students and private schools desiring to avail such services.

students transported in school buses from and to their place of residence. In addition, it provides internal correspondence services to schools.

services on school, commercial, and university buses, in addition to free community advertising space throughout the country.


ET Sectors ET Sectors -- Transport & RentalTransport & Rental

Government Transport CenterGovernment Transport Center Emirates Transport & Rental CenterEmirates Transport & Rental CenterAbu Dhabi Transport & Rental CenterAbu Dhabi Transport & Rental Center

The Center provides transport and The Center provides all kinds of transport and rental services; it

Aims at delivering a diversified range The Center provides transport and rental services to ministries and federal agencies, by supplying vehicles appropriate for the agencies’ various functions, along with qualified drivers.

transport and rental services; it manages and operates long term public transport and rental services to a great number of corporations and leading companies in Abu Dhabi, Al Ain, and the Western Region.

Aims at delivering a diversified range of high-quality and efficient staff transport services to public and private organizations in Dubai, Sharjah, Ajman, and the Central Region

Agricultural Machinery UnitThe center has a unit which provides specialized services to farmers.


Emirates Cars CenterEmirates Cars Center RAK Transport & Rental CenterRAK Transport & Rental CenterEastern Coast Transport & Eastern Coast Transport &

Rental CenterRental Center

The Center manages and operates taxi Provides a diversified range of highly The Center provides a diversified range

ET Sectors ET Sectors -- Transport & RentalTransport & Rental

The Center manages and operates taxi services, and provides tourist transport and car rental services. The Emirates Limousine Unit forms part of the Center and provides luxury car transport services to individuals and companies.

Provides a diversified range of highly professional and specialized transport, rental, and maintenance services in the Emirate of Ras Al Khaimah.

The Center provides a diversified range of transport, rental and maintenance services, according to the best applied practices, across the East Coast (covering Fujairah and Sharjah eastern region).


Abu Dhabi Technical ServicesAbu Dhabi Technical Services

CenterCenter

Emirates Technical ServicesEmirates Technical Services

CenterCenter

Al Al IttihadIttihad CNG VehicleCNG Vehicle

Conversion CenterConversion Center

ET Sectors ET Sectors -- Technical ServicesTechnical Services

The Center provides technical services, Provides technical and periodic repair This Center is specialized in converting The Center provides technical services, vehicle maintenance and repair services, management of technical shops and other supporting services for clients in the emirate of Abu Dhabi.

Provides technical and periodic repair and maintenance services in Dubai, Sharjah, Ajman, and the Central Region (Al Dhaid and Umm Al Quwain) for all clients in all sectors.

This Center is specialized in converting vehicles to run on Compressed Natural Gas (CNG) and providing technical services, repairs, and maintenance for converted vehicles.

• Auto Body Repair Unit.

• Dry-clean Unit.

• Tire Retreading Unit.

• Road Assistance Unit.

• Emirates’ Heavy Equipment Unit.

• Luxury Vehicles Unit.

• Technical Support Unit.

• Towage & recovery unit.

• Vehicles Dry wash unit

• Accidental damage repairs unit.

• Vehicles A / C & cooling systems

maintenance and repair units.


Technical Inspection CenterTechnical Inspection Center Al Al WataneyaWataneya Auctions CenterAuctions Center

It provides technical inspection services to vehicles, as well as management services for

The Center provides auction organization and management services for the sale of ET


vehicles, as well as management services for axle weight stations for heavy vehicles. The Center provides its services in many areas across the UAE, including Musaffah and SaihShoaib in Abu Dhabi, Mazyad and Khatam Al Shukla in Al Ain, and Al Guwaifat in the Western Region.

and management services for the sale of ET used vehicles, as well as for public and private agencies possessing fleets of vehicles, in order to achieve the utmost benefit to both parties of the auction. Currently the Center organizes auctions in the emirates of Abu Dhabi and Sharjah.


RasRas Al Al KhaimahKhaimah TechnicalTechnical

Services UnitServices UnitEast Coast Technical Services UnitEast Coast Technical Services Unit

The unit provides a diversified range of highly professional and specialized technical

The unit provides a diversified range of highly professional and specialized


highly professional and specialized technical and maintenance services in the Emirate of Ras Al Khaimah.

highly professional and specialized technical and maintenance services across the Eastern Coast (Covering Fujairah and Sharjah eastern region)


Logistics CenterLogistics Center

ET Sectors ET Sectors -- Logistic ServicesLogistic Services

Petroleum Transport Petroleum Transport

CenterCenterET Driving InstituteET Driving Institute

Valet Parking & MotorValet Parking & Motor--

cycle Rental Centercycle Rental Center

Provides a range of services covering shipping, customs

Manages, operates, and maintains liquid sulfur

Provision of driving lessons, for light and heavy

The Center provides motorcycle and electric car

clearance, goods land transport and rental of freight trucks.

transport tanks, petrol tanks, and oil and gas transport services for public and private sector companies.

vehicles and buses, under the supervision of qualified teachers.

(Club Cart) rental services, with or without driver, for a number of public and private customers, in addition to valet parking for hotels, tourist establishments, and major events.


Transport & Rental Transport & Rental

ET ServicesET Services

Technical Services Technical Services Logistics ServicesLogistics Services School TransportSchool TransportIndependent Independent

InvestmentsInvestments

• Taxi services• Facilities management• Guarding and security

• Transportation & Rental services

• Transport colleges &

• Logistics services• Logistical transportClearance

• Technical maintenance• Dry cleaning• Heavy truck weighting

• Public schools transportation

• Private schools • Guarding and security• Technological

transport services

• Transport colleges & universities students

• Fleet management• Staff & workers transportation

• Medical transport services

• Electrical vehicles rental• Motorcycle rental• Limousine• Parking management &valet parking

• Agricultural services

Clearance• Refrigerated transportation

• Transportation of hazardous material

• Petroleum transfer• Driving Institute

• Heavy truck weighting centers

• Truck bodiesmanufacturing

• Workshops management

• Selling of used vehicles• Accidents repair & body workshop

• Private schools transportation

• Provide supervisors and correspondents

• Mobile advertising onbuses

• School fleet management


Speed TaxiSpeed Taxi ReyamaReyama TaxiTaxi Emirates National Facility ManagementEmirates National Facility Management


A company equally owned by AjmanCorporation for Public Transport andEmirates Transport, it manages andoperates taxis, and provides and rents cars

An equally owned company of EmiratesTransport and Fujairah Foundation forTransport. It manages and operates taxis,and provides and rents cars and bus

A subsidiary of Emirates Transport,specializing in providing facility services toits clients, and aims at promoting itsoffered services to attain highest levels of

Emirates Model Building MaintenanceEmirates Model Building Maintenance Emirates Security Services CompanyEmirates Security Services Company Emirates Transport Technology SolutionsEmirates Transport Technology Solutions

operates taxis, and provides and rents carsand buses in the Emirate.

and provides and rents cars and busservices in the Emirate.

Emirates Transport has created acompany specializing in transport-relatedtechnology solutions and systems.

offered services to attain highest levels ofcustomer satisfaction.

A joint venture between EmiratesTransport and Al Ghurair Group, EMBMis concerned with the provision offacility management related servicessuch as cleaning, maintenance, andother supporting services.

Offers general security services to public andprivate companies across the UAE, throughspecialized staff with long-standing securityexperience, who were adequately trained toundertake such activities. The companycarried out its activities in partnership withMondial Security services in Abu Dhabi.



The SaudiThe Saudi-- Emirati Transport CompanyEmirati Transport Company

It is an equally owned venture between the Saudi Public Transport Company (SAPTCO) and Emirates Transport (ET). The company will focus on providing

Emirates National Facility ManagementEmirates National Facility Management

Emirates National Facility Management has managed Emirates Transport facilities for over a decade, and officially launched the company in 2013 as a limited liability The company will focus on providing

school transport services to public and private sector schools in K.S.A., with scope for future expansion into other transport-related all over the K.S.A.

company in 2013 as a limited liability company to service our clients properties.


AwardsAwards

Emirates Government Service Excellence Award, Sheikh

Khalifa Government Excellence Program for two consecutive

periods 2010 & 2012

Dubai Award for Sustainable Transport for Six consecutive

years from 2008 to 2013

Great Work place Award 2014


AwardsAwards

IDEAS ARABIA 2013UITP (Customer Service )

Awards 2013

Al Tawteen Award |2007

Dubai Chamber CSR Label | 2012

CSR Award 2008 |

BGreen2012 Awards For Sustainable Energy

IDEAS ARABIA 2013Awards 2013


Dubai Quality Award | 2001 UAE Excellence Award 2010 -2011

AwardsAwards

Investment in HR Certificate | 2003GWR Largest Parade of School Buses in the World |2011

UAE IDEAS Awards 2013

Bgreen 2013 Awards For Sustainable Energy

Emirates Energy Award 2013

Great Work place Award 2014


CertificatesCertificates

Environmental Management Systems ISO 14001 Certificate : 2010

Customer Complaints Management System ISO Certificate 10002 : 2004

Quality Management SystemsISO Certificate 9001 : 2010

Occupational Health & Safety Management OHSAS Certificate 18001 : 2003

Customer Satisfaction Management System ISO Certificate 10001 : 2007

Risk Management System ISO Certificate 31000 : 2009

Guidelines for Training Management System ISO Certificate 10015 : 1999


Clients’ Sectors Clients’ Sectors -- Government SectorGovernment Sector


Clients’ Sectors Clients’ Sectors -- Education SectorEducation Sector


Clients’ Sectors Clients’ Sectors -- FMCG & Restaurants Sector FMCG & Restaurants Sector


Clients’ Sectors Clients’ Sectors -- Oil & Gas SectorOil & Gas Sector


Clients’ Sectors Clients’ Sectors -- Tourism & Hotels SectorTourism & Hotels Sector


Clients’ Sectors Clients’ Sectors -- Industrial SectorIndustrial Sector

Clients’ Sectors Clients’ Sectors -- Courier & Logistic SectorCourier & Logistic Sector


Clients’ Sectors Clients’ Sectors -- Community ServicesCommunity Services

Clients’ Sectors Clients’ Sectors -- Tele Communication SectorTele Communication Sector

Clients’ Sectors Clients’ Sectors -- Health SectorHealth Sector


Clients’ Sectors Clients’ Sectors -- Sport ClubsSport Clubs

Clients’ Sectors Clients’ Sectors -- Construction & Contracting SectorConstruction & Contracting Sector


Clients’ Sectors Clients’ Sectors -- Banking SectorBanking Sector

Clients’ Sectors Clients’ Sectors -- Retail SectorRetail Sector


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et profile 2014

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