ethics and social responsibilities 123
TRANSCRIPT
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MANAGEMENT 101 CONCEPTS AND
DYNAMICS OF MANAGEMENT
ETHICS AND SOCIALRESPONSIBILITY
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SESSION OBJECTIVES
At the end of the session, the students should be bleto! Define ethi"s nd so"il #es$onsibilit%
E&$lin ethi"l dile'' E&$lin the f"to#s ffe"tin( e'$lo%ee ethi"s
E&$lin the diffe#ent ethi"l de"ision)'*in( $$#o"hes
Dis"uss the i'$o#tn"e of so"il #es$onsibilit% too#(ni+tions
Dis"uss the to -ies of so"il #es$onsibilit%
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ETHICS
The "ode of 'o#l $#in"i$les nd -lues tht (o-e#n thebeh-io#s of $e#son o# (#ou$ ith #es$e"t to ht is#i(ht o# #on(.
/Managers at all levels, in all areas, in all sizes, and in allkinds of organizations will face ethical issues and
dilemmas
Ethi"l dile'' 0 sitution tht #ises hen lllte#nti-e "hoi"es nd beh-io# h-e been dee'edundesi#ble. The#e #e $otentill% ne(ti-e "onse1uen"es'*in( it diffi"ult to distin(uish #i(ht nd #on(.
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ETHICS
The#e is no su"h thin( s business ethi"s2 the#e isonl% ethi"s hethe# e #e in business o# not.
Integrity is a package deal; either you have it oryou dont.
3ood ethi"s is so'eti'es (ood business butso'eti'es it4s not.
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Th#ee Do'ins of Hu'n A"tion
Amount of
Explicit ControlHigh Low
Domain of Certified Law
(Legal Standard)
Domain of Ethics
(Social Standard)
Domain of Free Choice
(Personal Standard)
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5ACTORS THAT A55ECT E6PLOYEE ETHICS
Ethi"lDile'' Moderators
IssueSensiti-it%
Indi-idulCh#"te#isti"s
Ethi"l78nethi"lBeh-io#
St(e of 6o#lDe-elo$'ent
St#u"tu#lV#ibles
O#(ni+tionlCultu#e
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Le-els of Pe#sonl 6o#l De-elo$'ent
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Indi-idul Ch#"te#isti"s
Vlues Re$#esent bsi" "on-i"tions bout ht is #i(ht nd
#on(
De-elo$ed e-en t %oun( (e B#od nd "o-e# ide #n(e of issues
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Indi-idul Ch#"te#isti"s
Pe#sonlit%E(o st#en(th 0 $e#sonlit% 'esu#e of the st#en(th of
$e#son4s "on-i"tions.
Hi(h e(o st#en(th 0 less li*el% to "t unethi"ll%2
follo "on-i"tions2 do ht the% thin* is #i(ht.Lo"us of "ont#ol 0 $e#sonlit% tt#ibute tht 'esu#es the
de(#ee to hi"h $eo$le belie-e the% "ont#ol thei# fte.
Inte#nl lo"us of "ont#ol 0 /$eo$le "ont#ol thei# on
destinies9 E&te#nl lo"us of "ont#ol 0 /ht h$$ens to $eo$le is
due to lu"* o# "hn"e9
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St#u"tu#l V#ibles
O#(ni+tionl 'e"hnis's tht influen"e ethi"s 5o#'l #ules nd #e(ultions tht 'ini'i+e 'bi(uit% nd
#e'ind e'$lo%ees of ht is ethi"l.
8se of (ols
Pe#fo#'n"e $$#isl s%ste's
Re#d llo"tion $#o"edu#es
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O#(ni+tion4s Cultu#e
St#on( "ultu#e ith hi(h ethi"l stnd#ds is'o#e li*el% to influen"e ethi"l beh-io# ithinn o#(ni+tion.
Refle"t ht the o#(ni+tion stnds fo# ndht it belie-es in Vlues)bsed 'n(e'ent! the o#(ni+tion4s -lues
(uide e'$lo%ees in the % the% do thei# :obs
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Issue Intensit%
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Ethi"l De"ision)6*in( A$$#o"hes
8tilit#in A$$#o"h
Indi-idulis' A$$#o"h
6o#l Ri(hts A$$#o"hJusti"e A$$#o"h
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Ethi"l De"ision)6*in( A$$#o"hes
8tilit#in $$#o"h 0 /'o#l beh-io# $#odu"es the(#etest (ood fo# the (#etest nu'be#9
Indi-idulis' $$#o"h 0 /"ts #e 'o#l hen the% led ton indi-idul4s best lon()te#' inte#ests hi"h ill
ulti'tel% led to the "o''on (ood.
6o#l #i(hts $$#o"h) 'o#l de"isions #e those tht best'intin the #i(hts of those $eo$le ffe"ted b% the'.
An ethi"l de"ision is one tht -oids inte#fe#in(ith thefund'entl #i(hts of othe#s
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Ethi"l De"ision)6*in( A$$#o"h
6o#l Ri(hts Issues Ri(ht of 5#ee Consent
Ri(ht to P#i-"%
Ri(ht of f#eedo' of "ons"ien"e
Ri(ht of f#ee s$ee"h
Ri(ht to due $#o"ess
Ri(ht to life nd sfet%
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Ethi"l De"ision)6*in( A$$#o"h
Justi"e A$$#o"h 0 'o#l de"isions 'ust bebsed on stnd#ds of e1uit%, fi#ness ndi'$#tilit%
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6n(in( Co'$n% Ethi"s
Hi#e ethical individuals) honest, h-e inte(#it%, the%st#i-e fo# hi(h le-el of 'o#l de-elo$'ent
6intin ethical leadership) $#o-ide the ne"ess#%"tions, "o''it to ethi"l -lues nd hel$ othe#s to
e'bod% those -lues Desi(n o#(ni+tionl st#u"tu#e, hi"h e'bodies code
of ethics, nd 'ethods to i'$le'ent ethi"l beh-io#
H-e ethi"s udits 0 s%ste'ti" effo#ts to dete#'ine
"onfo#'n"e to the ethi"l $oli"ies of the o#(ni+tion.
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So"il Res$onsibilit%
O#(ni+tion4s obli(tion to '*e "hoi"es ndt*e "tions tht ill "ont#ibute to the elf#end inte#ests of so"iet% nd o#(ni+tion
Bein( (ood "o#$o#te "iti+en
Diffi"ult% in unde#stndin( so"il #es$onsibilit%dels ith /#es$onsibilit% to ho';9
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So"il Res$onsibilit%
Clssi"l -ie 0 'n(e'ent4s so"il#es$onsibilit% is to '&i'i+e $#ofit. This is lso"lled so"il obli(tion.
Managements primary social responsiility is tooperate the usiness in the est interests of the
stockholders.
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So"il Res$onsibilit%
So"io)e"ono'i" Vie 0 -ie tht 'n(e'ent4sso"il #es$onsibilit% in"ludes not onl% e"ono'i"s
but lso the $#ote"tion nd i'$#o-e'ent of"o'$n% elf#e. So"il #es$onsi-eness 0 "o'$n% en((es in so"il "tions
in #es$onse to so'e $o$ul# nd so"il needs.
So"il #es$onsibilit% 0 business4s intention to do the #i(htthin( nd "t in %s tht #e (ood fo# the so"iet%. This
(oes be%ond ht it is obli(ted to do o# ht is $o$ul#.
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3REEN 6ANA3E6ENT
A fo#' of 'n(e'ent he#ein 'n(e#s "onside#the i'$"t of thei# o#(ni+tion on the ntu#len-i#on'ent. Th#ee $$#o"hes on (oin( (#een!
Le(l
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Refe#en"es
Robbins, Ste$hen > 6#% Coulte#. Int#odu"tion to 6n(e'ent. ?thed.P#enti"e Hll. @.
Bte'n. Tho's > S"ott A. Snell. 6n(e'ent! Ledin( nd Collbo#tin(in Co'$etiti-e o#ld. thedition. @. 6"3# Hill.
Dft, Ri"h#d L. 6n(e'ent. thedition. @. Tho'son Le#nin(.
B#tol, Fth#%n 6. > D-id C. 6#tin. 6n(e'ent. #dedition. G???.6"3# Hill.