ethics and social responsibility in marketing chapter 4
TRANSCRIPT
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ETHICS AND SOCIAL RESPONSIBILITY IN MARKETING
ETHICS AND SOCIAL RESPONSIBILITY IN MARKETING
CHAPTER 4
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• Ethical/Legal Framework in Marketing
• Current Perceptions of Ethical Behavior
NATURE AND SIGNIFICANCE OF MARKETING ETHICS
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UNDERSTANDING ETHICAL MARKETING BEHAVIOR
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• Societal Culture and Norms
• Personal Moral Philosophy and Ethical Behavior
•Moral Idealism
•Utilitarianism
UNDERSTANDING ETHICAL MARKETING BEHAVIOR
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• Business Culture and Industry Practice• Ethics of Exchange
Caveat emptor Consumer bill of rights
• Ethics of Competition Economic espionage
• Corporate Culture and Expectations• Codes of Ethics
• Ethical Behavior of Top Management and Co-Workers Whistleblowers
UNDERSTANDING ETHICAL MARKETING BEHAVIOR
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• Concepts of Social Responsibility • Profit Responsibility
• Stakeholder Responsibility
• Societal Responsibility Green marketing ISO 14000 Cause-related marketing
UNDERSTANDING SOCIAL RESPONSIBILITY IN MARKETING
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• The Social Audit: Doing well by Doing Good Sustainable development
• Turning the Table: Consumer Ethics and Social Responsibility
UNDERSTANDING SOCIAL RESPONSIBILITY IN MARKETING