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Ethics in the WorkplaceSilver Finance Inc.February 12, 2016 Quezon City

www.mannrentoy.com

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Activity No. 1Essential Question:Why do I have to be ethical in the workplace? Is it worth it to be ethical?

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Workshop ObjectivesWhat is ethical behavior? Why does it matter here at Silver Finance Inc.?How do I know if I am making ethical decisions?What process should I consider to make ethical decisions?

Company MissionTo Improve the Quality of Life

Why should I careBeing ethical will make us happy while working here in Silver Finance.Research tells us if one is happy:Earns moreGets promoted fasterReceive superior reviewsLearns moreIs healthier Jessica Pryce-Jones (2010). Happiness at work: Maximizing your psychological capital for success. Sussex, United Kingdom: Wiley-Blackwell.

Ethics in the WorkplaceDefinitionBenefits Choices

What are Ethics?Ethics are moral values which affect personal or professional actions.They are more than a set of rules. Ethics are knowing how to apply the rules and having the strength of character to behave in an ethical manner.

As practical as choosing a restaurantStudy of doing what is right and wrong to do in the conduct of life. Its primary aim is to determine how one ought to live and what actions one ought to do in the conduct of ones life. John Deigh (2010). An introduction to ethics. New York, New York: Cambridge University Press.

Activity No. 2Fact First QuestioningLearning how to become an ethical professional here at Silver Finance is important. Kindly list down some benefits of observing ethical behavior in the workplace.

Benefits of EthicsLooking at ourselvesPeace of MindPrideGood ReputationTrust

Other BenefitsEnsure that company policies are followedContributes to the improvement of societyDevelops professional moral courage especially in difficult circumstancesContributes to an increase in productivityBecomes a better member of the team

Ethical ChoicesEthics is not a theory but a way of life. A Silver Finance professional will have to do ethics. In doing ones work, one has to make ethical choices.

Silver Finance ProfessionalGeneral Guideline:Be a professional and provide excellent service.

When I am in DoubtTalk to people whose judgment you respect.Ask ourselves: What would the most ethical person I know would do?Private Victory: What would I do if I know everyone would know?Golden Rule: Treat others as you would want to be treated.

Activity No. 3Pull Up Your Group ChairAs members of a group, think about the character traits of an ethical professional. List down the traits.

Core ValuesSteadfast commitment to helpLoyalty and dedication in our missionExpertise and professionalism in our dealingsReliability and trustworthiness in all our transactions

Six Pillars of CharacterThe pillars emphasize various values.These character traits can help you become ethical.

Trustworthy & RespectTrustworthinessHonest Reliable Reputable

RespectTolerant Considerate With Manners

TrustworthinessFollowership the ability of individuals to follow the instructions of their superior to achieve organizational goals.Can be trusted to take independent action to achieve a particular objective. James H. Schindler (2015). Followership: What it takes to lead. Milwaukee, Wisconsin: Business Experts Press.

15 bad behaviors that will slowly erode your credibility

1. You don'tadapt to the company culture.

2. You make excuses.

3. You do the bare minimum.

4. You don't follow through.

5. You dress like a slob.

6. You're a pessimist.

7. You ignore coworkers.

8. You're defensive.

9. You procrastinate.

10. You write brusque emails.

11. You don't make meaningful contributions.

12. You're always late.

13. You never stop talking.

14. You ignore emails.

15. You're rude.

Reasons for FiringBeing dishonest not trustworthyTrust, once lost, is hard to regainBeing unreliable not trustworthyDependability is a professionals asset

RespectA responsible leader is a role model to other colleagues.You must teach men at the school of example, for they will learn at no other. Brian Tracy (2010). How the best leaders lead: Proven secrets to getting the most out of yourself and others. New York, New York: American Management Association.

Other ReasonsBeing troublemakersStirring up dissent among othersCausing arguments and problemsBeing rude and using abusive language lack manners Inappropriate behavior is inexcusable

Reflection PointsCan my colleagues rely on me that I would be able to do my tasks well? RELIABLEAm I honest in doing things according to the best of my ability? HONESTYDo I use the magic words whenever I deal with my colleagues? GOOD MANNERS

Responsible & FairResponsibilitySelf control Self discipline AccountableFairnessJust Reasonable Impartial

ResponsibilityCalling for a vocation we can feel a desire to live a unique and responsible life.I identify my values and strengths in relationships where I give and takeserving my company, economically and socially. Anthony Usher (2015). Working ethically in finance: Clarifying our vocation. New York, New York: Business Expert Press.

Reasons for FiringBossing others around lacks self disciplineGiving orders is the bosss job Not carrying your weight lacks accountabilityNot doing your part relying on others to do your job for you

FairnessDeal with your colleagues fairly and justly, you dont play favorites and you dont belong to a clique.Yes commitment to deliverI have to check Ill get back to youCounteroffer I cant do that, I can do this Jeff Grimshaw and Greg Baron (2010). Leadership without excuses: How to create accountability and high performance team. New York, New York: McGraw Hill.

Other ReasonsFailing to do the task properly not accountable Costly errors hurt businessBeing lazy not justIts a form of theft

Reflection PointsDo I follow and respect deadlines? ACCOUNTABILITYDo I deal with everyone professionally? IMPARTIALDo I manage my time well? SELF-DISCIPLINE

Caring & CitizenshipCaringKind Compassionate Giving

CitizenshipObey Respect Protect

CaringAn altruist intentionally acts for the others sake as an end in itself, rather than as a means to public recognition or internal well-being. The altruist no longer perceives of self alone as the center of worth. Christopher Peterson and Martin E. P. Seligman (2004). Character strengths and virtues: A handbook and classification. New York, New York: Oxford University Press.

Reasons for FiringBeing disrespectful lacks kindnessArgumentative and confrontationalMaking fun of, harassing, or discriminating against others lacks compassion

CitizenshipCritical behavior sense of duty to the group, loyal to friends and the group, help others in difficulty, feel responsible to improve the groupOpposite behavior selfishness, egoisticExtreme behavior forgetting oneself, megalomaniac Armenio Rigo, Miguel Pina e Cunha, and Stewart Clegg (2012). The virtues of leadership: Contemporary challenges for global managers. New York, New York: Oxford University Press.

Other ReasonsBeing late or absent from work lacks respect Shows lack of responsibility Can hinder productivity

Reflection PointsDo I empathize with my colleagues really trying to understand them? COMPASSIONATEDo I obey company rules and regulations that seek to promote the good? OBEDIENCEDo I avoid talking badly about my colleagues? RESPECT

Activity No. 4We Need Good Stories/Replay of LifeTry to recall and narrate events wherein you have seen or heard a professional colleague of yours here in your company exhibit one of the character traits.

Activity No. 5Looking Forward to MondayHow do I apply what I have learned so far? What will help me define ethical behavior beginning Monday when I return to work?

Work EthicsA standard of conduct and values for job performanceWhat does the company expect from me?What are the winning traits of a Silver Finance professional?

Work Ethic No. 1AttendanceBe on timeBe punctual everydayDont be absentBe present everyday Plan your absencesDont misuse leave time

Spend your time wellWhen one is on time, such a person also believes thatPeople who manage their time effectively achieve more. They are also likely to feel less stressed; more in control. Corrine Leech (2007). Managing time: Learning made simple. Burlington, Massachusetts: Butterworth-Heinemann.

Work Ethic No. 2Be a man of characterBe honestBe dependableBe loyalBe willing to learn

World class companyIf you are part of our team, the number one thing you have is your integrity, character, and reputation. You have a vested interest in the success of this company. So, if you see that something is not right, you will speak up and make it right. Robert Spector and Patrick McCarhy (2005). The Nordstrom way to customer service excellence: A handbook for implementing great service in your organization. Hoboken, New Jersey: John Wiley and Sons, Inc.

Work Ethic No. 3Team PlayerAbility to get along with your colleagues even those you dont likeMust also have the ability to lead othersIntentionally focus on how you can contribute to group goals

High performing teamHigh performing teams were characterized by trust, good communication, high commitment, and good time management among team members. Eric W. Stein (2014). Designing creative high power teams and organizations: Beyond leadership. Milwaukee, Wisconsin: Business Experts Press.

I am interested to hear from youActivity No. 6: Pull Up My ChairReview: What have I learned?More important Question: What else do I want to learn?

Work Ethic No. 4Have a positive attitude towards your work and life in generalBe accountable for your actionsListen to suggestions on how you can improve

Being a learnerOne of the most important business skills, particularly in the first few years of entering the real workplace, is the willingness to ask questions and learn as much as possible. Many of the people I started with at my company are mid-level and senior executives because they asked questions of everybody. Ferguson Career Skills Library (2004). Professional ethics and etiquette. New York, New York: Ferguson.

Work Ethic No. 5ProductivityManage your time wellDo your tasks correctlyBe prompt in submitting requirementsLearn how to collaborate Take pride in your work

SummaryAct in manner that promotes your colleagues confidence in your integrity and fairness.Follow the Six Pillars of CharacterBe a professional, not a workerGive excellent service

Activity No. 6Exit Slip: How do I practice ethical behavior aligned with the core values? Steadfast commitment to helpExpertise and professionalism in our dealingsReliability and trustworthiness in all our transactions