ethos prospectus
DESCRIPTION
2006/2007 Developing Lifelong LearningTRANSCRIPT
EthosAssociates
CourseDirectory
2006/2007
Developing Lifelong Learning
Call 08707 550028 or visit www.ethosdirect.com2
Research has shown that 1.3
million people go to work
everyday without the skills they
require to do their job
proficiently. That’s where Ethos
Associates can help businesses
train their staff to not only carry
out their job to a proficient standard, but in many cases
excel. We arm the candidates with the skills and
techniques to deal with their roles confidently.
Ethos Associates are a company you can rely upon. We
have over twelve years experience in supplying high quality
learning support to education and training providers. We
have become one of the leading suppliers of VRQs and
NVQs in the UK and have helped thousands of candidates
gain nationally recognised qualifications and training. Many
have recommended us to colleagues and have themselves
returned to us to study for further qualifications.
Inspirational Education Materials
Ethos Associates works in conjunction
with its sister company Books for
Learning who specialise in publishing
innovative educational materials. They
work with skilled writers and teaching
professionals and have developed an
inspirational range of training
solutions. It is their candidate support and assessment
materials that will be used throughout the study term.
Developing Your Business
Whether you are a college or a business Ethos Associates
can help you in various ways whether it’s finding students
if you are a college, booking your employees on courses if
you are a business or simply by supplying you with the
candidate support and assessment materials. One of our
Business Development Managers would also be more than
happy to meet you to discuss your requirements and how
we can work together. You can make an appointment by
calling 01606 721 780.
How To Use This Course Directory
Finding the right qualification should not take too long with
this easy to follow directory that is divided into categories
of:
• Care
• Hospitality and Catering
• Health & Safety in The Workplace
• Personal Safety
• Retail
Each course within in these categories then details, for
example, the number of guided learning hours a candidate
is expected to study, which awarding body accredits the
qualification, the number of units each qualification
contains, who it is suitable for and the type of assessment.
It couldn’t be simpler!
Future Developments
We are always creating new innovative learning solutions.
Here’s just a taster of what we are currently developing:
• Level 3 NVQ in Health & Social Care
• Level 3 NVQ Class Room Assistants
• Level 3 N/SVQ Business Improvement Techniques –
Process
• Level 2 NVQ Class Room Assistants
• Level 2 NVQ Children’s Care, Learning & Development
• Level 2 N/SVQ Business Improvement Techniques –
Process
• Level 2 NVQ Team Leading
There are plenty more to follow! Keep yourself up to date
with what is coming soon by visiting the Ethos Associates
website www.ethosdirect.com.
That’s Not All!
We have also recently developed a selection of courses that
can be taken over a shorter period of time. Delivery is
flexible to suit your needs. Phone 08701 659 441 or visit
www.ethosassociates.co.uk to request a catalogue or
find out more.
Ethos Associatesa company you can rely upon
Call 08707 550028 or visit www.ethosdirect.com3
CARE
Title Qualification Level Awarding Body Page
Certificate in the Control of Infection & Contamination VRQ Level 2 ASET 4
Certificate in Managing & Safe Handling of Medicine VRQ Level 2 ASET 5
Certificate in Dementia Care VRQ Level 2 ASET 6
Certificate for Non-Care Staff in a Care Environment NEW! VRQ Level 2 ASET 7
Health & Social Care NEW! NVQ Level 2 OCR/ASET 8
Certificate in Health & Social Care NEW! VRQ Level 2 ASET 9
Contents
Don’t forget!We also offer a varied selection of courses that can be taken over a shorter period of time:
• Health & Safety • Food Safety • Fire Safety Awareness
• Fire Warden • Health & Safety Risk Assessment • Moving & Handling Objects
• Moving & Handling People • Drink & Drug Misuse • Infection Control
• Safe Handling of Medicine • Effective Supervisor • Effective Customer Care
• Personal Safety Awareness
We are constantly adding to the list all the time! Phone 08701 659 441 or visit
www.ethosassociates.co.uk to request a catalogue or find out more.
RETAIL
Retail Operations NEW! NVQ Level 2 OCR 17
PERSONAL SAFETY
Certificate in Personal Safety Awareness VRQ Level 1 ASET 16
HEALTH & SAFETY IN THE WORKPLACE
Certificate in Health & Safety in the Workplace VRQ Level 2 ASET 13
Qualification in Drugs & Substance Use & Its Consequences in the Workplace NEW! VRQ Level 1 ASET 14
Certificate in Moving & Handling NEW! VRQ Level 2 ASET 15
HOSPITALITY & CATERING
Award in Providing a Healthier School Meals Service NEW! VRQ Level 1 ASET 10
Award in Practical Food Safety in Catering NEW! VRQ Level 2 ASET/RIPH 11
Award in Practical Supervision of Food Safety in Catering NEW! VRQ Level 3 ASET/RIPH 12
Call 08707 550028 or visit www.ethosdirect.com
Care is a growing industry and it
can offer a varied and rewarding
career with lots of challenges. It is
becoming more and more a career
of choice meaning that competition
for jobs can be fierce. Ethos
Associates offer a vast selection of
qualifications aimed at giving
candidates the best possible skills,
techniques and opportunities within
their chosen careers.
4
Course Information
Number of Guided Learning Hours: 120
Number of Units: 3 mandatory
Assessment: Unit 1 is through an assessment set by
ASET. Units 2 and 3 are assessed internally using short
answer questions and assessment. These will also be
moderated by ASET.
Prior Learning: None, but it is expected that learners will
be employed in the relevant environment.
Accredited By: ASET
Aim Reference: 1004419X
Combined Registration/Assessment/Audit/
Certificate Fee (per learner): £38.50
LSC Funding Status: Section 96 and 97 approved
Programme Weighting: B- 1.12
Length of Programme: 12-20 weeks
ISBN: 1-84651-000-7
Who Needs This Qualification?
This qualification is aimed at those working in the private
and public sectors of the healthcare service. It would be
particularly suitable for those working in residential care
homes and domiciliary homes such as auxiliaries care
workers and assistants.
Aim
Certificate in the Control of Infection & Contamination will
enable staff to reduce the risk of contamination in their
work setting.
Subjects Covered
Unit 1: An introduction to infection control in healthcare
environments
Unit 2: Personal healthcare and hygiene
Unit 3: The decontamination of healthcare equipment and
the environment
Certificate in the Control of Infection & Contamination
Level 2VRQ
Call 08707 550028 or visit www.ethosdirect.com5
Certificate in the Managing & Safe Handling of Medicine
Course Information
Number of Guided Learning Hours: 120
Number of Units: 3 mandatory
Assessment: Unit 1 is through an assessment set by
ASET. Units 2 and 3 are assessed internally using short
answer questions and assessment. These will also be
moderated by ASET.
Prior Learning: None, but it is expected that learners will
be employed in the relevant environment.
Accredited By: ASET
Aim Reference: 10048133
Combined Registration/Assessment/Audit/
Certificate Fee (per learner): £38.50
LSC Funding Status: Section 96 and 97 approved
Programme Weighting: B- 1.12
Length of Programme: 12-20 weeks
ISBN: 1-84651-043-0
Who Needs This Qualification?
This qualification will provide learners with the
underpinning knowledge and will enable them to
demonstrate the skills required to safely handle and
administer medicines in the workplace. It would be
particularly beneficial for those working in residential
homes, supported housing and domiciliary care.
Aim
Certificate in Managing & the Safe Handling of Medicines is
aimed at those responsible for the care of others who need
assistance in administering medicine.
Subjects Covered
Unit 1: An introduction to medicines in a care setting
Unit 2: Receiving, disposing and storing of medicines
within a healthcare setting
Unit 3: Administering medicines in a care setting
Level 2VRQ
Call 08707 550028 or visit www.ethosdirect.com
Course Information
Number of Guided Learning Hours: 120
Number of Units: 3 mandatory
Assessment: Unit 1 is through an assessment set by
ASET. Units 2 and 3 are assessed internally using short
answer questions and assessment. These will also be
moderated by ASET.
Prior Learning: None, but it is expected that learners will
be employed in the relevant environment
Accredited By: ASET
Aim Reference: 10049691
Combined Registration/Assessment/Audit/
Certificate Fee (per learner): £38.50
LSC Funding Status: Section 96 and 97 approved
Programme Weighting: B- 1.12
Length of Programme: 12-20 weeks
ISBN: 1-84651-044-9
Who Needs This Qualification?
This qualification is aimed at those individuals who are
either currently working or plan to work as employees or
volunteers in the care environment such as hospitals,
residential or respite care homes. It is also suitable for
people who work in day care centres.
Aim
Certificate in Dementia Care will provide the candidates
with essential knowledge and skills required to approach
caring for people with dementia. The qualification is
mapped to the Skills for Care knowledge set for dementia.
Subjects Covered
Unit 1: Understanding dementia
Unit 2: Understanding the practical help available for
people with dementia
Unit 3: Caring for people with dementia
Certificate in Dementia Care
6
Level 2VRQ
Call 08707 550028 or visit www.ethosdirect.com
Certificate for Non-Care Staff in a Care Environment
Course Information
Number of Guided Learning Hours: 90
Number of Units: 4 mandatory
Assessment: All units are assessed internally using short
answer questions and assessment. These will moderated
by ASET.
Prior Learning: None, but it is expected that learners will
be employed in the relevant environment
Accredited By: ASET
Aim Reference: 10053566
Combined Registration/Assessment/Audit/
Certificate Fee (per learner): £38.50
LSC Funding Status: Section 96 and 97 approved
Programme Weighting: B- 1.12
Length of Programme: 12-20 weeks
ISBN: 1- 84651-014-7
Who Needs This Qualification?
This qualification is aimed at those who work in a
supporting role in the care environment such as security,
laundry and cleaning staff.
Aim
Certificate for Non-Care Staff in the Care Environment aims
to provide greater knowledge and understanding of their
role as part of a team caring for others. It would be a
beneficial qualification for those who are already working
or aiming to return to work in the near future in the care
sector.
Subjects Covered
Unit 1: Working with others in the care environment
Unit 2: Understanding rights, values and beliefs of
individuals in the care environment
Unit 3: Contributing to the maintenance of health, safety
and security in a care setting
Unit 4: Presenting a positive impression of yourself in the
care setting
7
Level 2VRQ
NEW
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Course Information
Number of Units: Candidate must achieve 6 units
consisting of:
• 2 core units out of a choice of 4*
• 2 optional units out of a choice of 8
The remaining 2 units can be selected from either the core
and/or the optional units.
*For candidates working in social care it is recommended
by the Social Care Councils that they take all four of the
core units to gain council recognition.
Assessment: Competency based and is linked to a
person’s ability to competently perform a range of tasks
connected with their work.
Aim Reference: 10059842 (ASET)
10049241 (OCR)
Combined Registration/Assessment/Audit/
Certificate Fee (per learner): £45.00
Individual Unit Registration: £22 per learners plus £5
per unit
LSC Funding Status: Section 96 and 97 approved
Programme Weighting: B- 1.12
NVQ Delivery Period: One or two years
Prior Learning: None, but it is expected that learners will
be employed in the relevant environment
Accredited By: ASET/OCR
ISBN: 1-84651-016-3 (ASET)
1-84651-009-0 (OCR)
Who Needs This Qualification?
This qualification is aimed at those who undertake Health
and Social Care practices in their work. Particularly people
who offer direct care where the focus is hands-on care,
enablement care and encouraging and supporting service
users to do things for themselves.
Aim
The Health & Social Care programme will arm the
candidate with the skills and confidence to give care
support to service users with the help and direction of a
colleague who may be accountable in this area.
Subjects Covered
Core Units
Unit HSC21: Communicate with, and complete records for
individuals
Unit HSC22: Support the health and safety of yourself and
individuals
Unit HSC23: Develop your knowledge and practice
Unit HSC24: Ensure your own actions support the care,
protection and well being of individuals
Optional Units
Unit HSC25: Carrying out and providing feedback on
specific plan of care activities
Unit HSC27: Support individuals in their daily living
Unit HSC210: Support individuals to access and
participate in recreational activities
Unit HSC214: Helping individuals eat and drink
Unit HSC216: Help addressing physical comfort needs of
individuals
Unit HSC217: Undertake agreed pressure area care
Unit HSC218: Support individuals with their personal care
needs
Unit HSC224: Observe, monitor and record conditions of
individuals
Additional Unit
Unit HSC234: Ensure your own actions support the
equality, diversity, rights and responsibilities of individuals
Health & Social Care
8
Level 2NVQ
NEW
Call 08707 550028 or visit www.ethosdirect.com
Certificate in Health & Social Care
Course Information
Number of Guided Learning Hours: 90
Number of Units: 4 mandatory
Assessment: All units are assessed internally using short
answer questions and assessment. These will be
moderated by ASET
Prior Learning: None, but it is expected that learners will
be employed in the relevant environment
Accredited By: ASET
Aim Reference: 10059295
Combined Registration/Assessment/Audit/
Certificate Fee (per learner): £26.00
LSC Funding Status: Section 96 and 97 approved
Programme Weighting: B- 1.12
Length of Programme: 12-20 weeks
ISBN: 1-84651-015-5
Who Needs This Qualification?
This qualification is aimed at those who undertake Health
and Social Care practices in their work. Particularly people
who offer direct care where the focus is hands-on care,
enablement care and encouraging and supporting service
users to do things for themselves.
Aim
Certificate in Health & Social Care will arm candidates with
the skills and confidence to give care support to service
users with the help and direction of a colleague who may
be accountable in this area.
Subjects Covered
Unit 1: Communicating with, and completing records for
individuals
Unit 2: Supporting the health, safety and security of self
and individuals within a care setting
Unit 3: Developing knowledge and practice in Health and
Social Care
Unit 4: Supporting the care, protection and well being of
individuals
9
Level 2VRQ
NEW
Call 08707 550028 or visit www.ethosdirect.com
The hospitality and catering
industry can offer an exciting and
demanding career. Ethos Associates
can help give candidates the
important information and
knowledge to strive for a career
they want. Whether they are new
to the industry or are looking for
their next step up, we believe we
can give them the skills and
knowledge that are needed to
accelerate their career.
10
Course Information
Number of Guided Learning Hours: 6
Number of Units: 1
Assessment: Multi-choice examination set by ASET
Prior Learning: None
Accredited By: Written to the ASET specification
Aim Reference: 10056415
Combined Registration/Assessment/Audit/
Certificate Fee (per learner): £15.50
LSC Funding Status: Section 96 and 97 approved
Programme Weighting: C- 1.3
Length of Programme: 12-20 weeks
ISBN: 1-84651-047-3
Who Needs This Qualification?
This qualification would be beneficial to those who work in
a school-catering environment.
Aim
The Award in Providing a Healthier Schools Meals Service
arms the candidate with information on the importance of
giving children a balanced diet and encouraging healthier
eating practices in accordance with National Nutritional
Standard – April 2001. Candidates are encouraged to apply
their learning to their workplace.
Subjects Covered
Unit 1: Providing a Healthier School Meals Service
Covering:
• The importance of providing a range of healthy foods
and meals in the school dining room
• Promoting healthier food choices through the school
meals service
Award in Providing a Healthier School Meals ServiceLevel 1
VRQ
NEW
Call 08707 550028 or visit www.ethosdirect.com11
Award in Practical Food Safety in Catering
Course Information
Number of Guided Learning Hours: 30
Number of Units: 1
Assessment: Assessment is a multiple-choice examination
comprising of 30 questions. Please note that assessment
may be subject to variation depending upon the awarding
body.
Prior Learning: None, but it is expected that learners will
be employed in the relevant environment
Certified By: RIPH and also written to the ASET
specification
Aim Reference: 10058588
Combined Registration/Assessment/Audit/
Certificate Fee (per learner): £26.00
LSC Funding Status: Section 96 and 97 approved
Programme Weighting: B- 1.12
Length of Programme: 12-20 weeks
ISBN: 1-84651-056-2
Who Needs This Qualification?
Under UK legislation anyone who works in the food
preparation environment should be trained in food safety
at Level 2. The Food Hygiene (England) Regulations 2005
applies to all food businesses.
Candidates wishing to move into a supervisory role would
benefit from studying towards the Level 3 VRQ Award in
Practical Supervision of Food Safety in Catering.
Aim
The Award in Practical Food Safety in Catering gives the
candidate the skills that will improve the general level of
food safety in the workplace.
Subjects Covered
Unit 1: Practical Food Safety in Catering
Covering:
• An individuals responsibility within food safety
procedures
• Keep yourself clean and hygienic
• Keeping the work area clean and hygienic
• Receiving and storing food safely
• Preparing, cooking and holding and serving food
safely
Level 2VRQ
NEW
Call 08707 550028 or visit www.ethosdirect.com
Course Information
Number of Guided Learning Hours: 30
Number of Units: 1
Assessment: ASET assessments are internally set and
marked by the learning provider. Please note that
assessment may be subject to variation depending upon
the awarding body.
Prior Learning: None, but it is expected that learners will
be employed in the relevant environment
Certified By: Written to the RIPH and ASET specification
Aim Reference: 1005859X
Combined Registration/Assessment/Audit/
Certificate Fee (per learner): £26.00
LSC Funding Status: Section 96 and 97 approved
Programme Weighting: B- 1.12
Length of Programme: 12-20 weeks
ISBN: 1-84651-057-0
Who Needs This Qualification?
This qualification supports the legal requirement for
training and supervision of food handlers for the new food
hygiene legislation that applies in the UK from January
2006.
Aim
Practical Supervision of Food Safety in Catering provides
candidates with the skills and knowledge they require to
work professionally and supervise effectively in the food
preparation environment.
It also gives the candidate the skills that will improve the
general level of food safety in the workplace.
Subjects Covered
Unit 1: Practical Supervision of Food Safety in Catering
Covering:
• Compliance and legislation
• Applying and monitoring good hygiene practice
• Implementing food safety management systems and
procedures
• Contributing to staff training
Award in Practical Supervision of Food Safety in Catering
12
Level 3VRQ
NEW
Call 08707 550028 or visit www.ethosdirect.com
Certificate in Health & Safety in the Workplace
Course Information
Number of Guided Learning Hours: 120
Number of Units: 8 units must be completed. 2 must be
mandatory units, with a choice of 11 other units for the
remaining 6.
Assessment: For the 2 mandatory units the candidate
must sit a multi-choice examination set and marked by
ASET. The remaining units are internally set using learning
and assessment materials endorsed by ASET.
Prior Learning: None
Accredited By: ASET
Aim Reference: 10030967
Combined Registration/Assessment/Audit/
Certificate Fee (per learner): £50.00
LSC Funding Status: Section 96 and 97 approved
Programme Weighting: B- 1.12
Length of Programme: 12-20 weeks
ISBN: 1-84651-053-8
Who Needs This Qualification?
This qualification is for those who carry out general work
activities but do not have specific responsibility of health
and safety issues.
Aim
Health & Safety in the Workplace aims to highlight the
importance of working safely within an organisation. It
gives employees the confidence to apply their learning
within their place of work.
Subjects Covered
Mandatory Units
• Introduction to the Health & Safety at Work Act 1974
• Hazards, risks and risk assessments
Optional Units
• Manual handling people
• Manual handling objects
• Electricity at work
• Using the COSHH Regulations
• The health and safety aspects of using display screen
equipment
• Fire safety in the workplace
• Using PUWER in the workplace
• Using Personal Protective Equipment (PPE) in the
workplace
• Using LOLER in the workplace
• Health and safety training in the workplace
• The provision of first aid in the workplace
13
The law requires that employers
provide whatever information,
instruction and training needed to
ensure as far as reasonably
practical, the health and safety of
employees. Ethos Associates can
supply candidates with the
knowledge and skills they need to
carry out their daily tasks as safely
as possible.
Level 2VRQ
Call 08707 550028 or visit www.ethosdirect.com
Course Information
Number of Guided Learning Hours: 10
Number of Units: 1
Assessment: True/false questionnaire set by ASET
Prior Learning: None
Accredited By: ASET
Aim Reference: 10048315
Combined Registration/Assessment/Audit/
Certificate Fee (per learner): £15.00
LSC Funding Status: Section 96 and 97 approved
Programme Weighting: B- 1.12
ISBN: 1-84651-064-3
Who Needs This Qualification?
This qualification is aimed at managers and supervisors
who need to recognise the impact drugs can have on the
workplace.
Aim
Qualification in Drugs & Substance Use & its Consequences
in the Workplace raises awareness on the risk of
performance and health and safety issues surrounding
substance misuse. It also builds confidence when
addressing these issues.
Subjects Covered
Unit 1: Awareness of drugs and substance use and its
consequences in the workplace
Covering:
• Signs and symptoms of the use of some of the most
commonly used drugs and substances
• Legal aspects of drug use and misuse
• Legislation and company policies relating to the use
and misuse of drugs and substances
• Reporting suspected misuse in the workplace and
possible outcomes
Qualification in Drugs & Substance Use & Its Consequences in the Workplace
14
Level 1VRQ
NEW
Due forreaccreditation
Call 08707 550028 or visit www.ethosdirect.com
Certificate in Moving & Handling
Course Information
Number of Guided Learning Hours: 20
Number of Units: 2 units must be completed, consisting
of one mandatory unit and a choice of optional units on
either moving objects or individuals
Assessment: All units are assessed internally using short
answer questions and assessment. These will be
moderated by ASET.
Prior Learning: None
Accredited By: ASET
Aim Reference: 10053578
Combined Registration/Assessment/Audit/
Certificate Fee (per learner): £26.00
LSC Funding Status: Section 96 and 97 approved
Programme Weighting: B- 1.12
Length of Programme: 12-20 weeks
ISBN: 1-84651-055-4
Who Needs This Qualification?
This qualification is for candidates with duties that involve
moving objects and/or individuals within their work
environment.
Aim
Certificate in Moving & Handling aims to provide candidates
with the knowledge and understanding to carry out safe
moving and handling techniques for objects and/or people.
Candidates will also be taught how to minimise the risk of
injury when carrying out these duties
Subjects Covered
Mandatory Unit
Unit 1: Introducing moving and handling
Optional Units
Unit 2: Moving and handling objects
Unit 3: Moving and handling individuals
15
Level 2VRQ
NEW
Call 08707 550028 or visit www.ethosdirect.com
Personal Safety is becoming increasingly important
surrounding not only the home and the workplace, but
when out and about. Ethos Associates programme will
help candidates identify areas that could potentially lead
to concern regarding personal safety.
16
Course Information
Number of Guided Learning Hours: 19
Number of Units: 1
Assessment: Multiple-choice examination set by ASET
Prior Learning: None
Accredited By: ASET
Aim Reference: 10021474
Combined Registration/Assessment/Audit/
Certificate Fee (per learner): £26.00
LSC Funding Status: Section 96 and 97 approved
Programme Weighting: B- 1.12
Length of Programme: 12-20 weeks
ISBN: 1-84651-052-X
Who Needs This Qualification?
This particular qualification is for candidates from a wide
sector of post 16 education, adult community learning and
community youth training.
Aim
Certificate in Personal Safety Awareness aims to increase
personal safety awareness in vulnerable sectors of a
community whether this community is a school, college,
workplace, prisons or community centre.
Subjects Covered
• The issues relating to fear of crime
• Situations and actions where personal safety is at risk
• Adopting safety routines and procedures to minimise risk
• Handling conflict situations
• Recording and monitor incidents and occurrences
• Minimising risk to people and possessions
Certificate in Personal Safety AwarenessLevel 1
VRQ
Call 08707 550028 or visit www.ethosdirect.com17
Retail Operations
Course Information
Number of Guided Learning Hours: 10
Number of Units: 5 units must be completed comprising
of 3 mandatory plus a choice of two optional units out of a
selection of eight available units
Assessment: Is competency based and is linked to a
person’s ability to competently perform a range of tasks
connected with their work.
Prior Learning: None
Accredited By: OCR
Aim Reference: 10021036
OCR Entrance Fee: £65.80
LSC Funding Status: Section 96 and 97 approved
Programme Weighting: A- 1.0
NVQ Delivery Period: One to two years
ISBN: 1-84651-054-6
Who Needs This Qualification?
This qualification is aimed at those who are new to working
in a retail environment. It will also be suitable for those
who are already employed in retail roles.
Aim
Retail Operations is designed to give candidates a
knowledge and understanding in a broader range of retail
practice.
Subjects Covered
Mandatory Units
• Unit 1 (E6) – Contribute to maintaining a safe and
healthy workplace
• Unit 2 (E12) – Contribute to keeping the workplace
secure
• Unit 3 (E13) – Working effectively in your own
organisation
Optional Units
• Unit 4 (B3) – Receive goods and materials into storage
• Unit 5 (B5) – Put goods and materials into storage
• Unit 6 (B8) – Keep stock on sale at required levels
• Unit 7 (C2) – Display stock on sales at the required
levels
• Unit 8 (C3) – Help customers to choose products
• Unit 9 (C4) – Maximise product sales
• Unit 10 (C5) – Provide information and advice to
customers
• Unit 11 (C8) – Process payments for purchase
Retail offers a career with great opportunities. Customer
service is a real priority with customers becoming more
and more demanding. With Ethos Associates our NVQ
Level 2 in Retail Operations will give candidates the best
possible skills and techniques for them to go on and
develop their careers within this sector.
Level 2NVQ
NEW
Due forreaccreditation
Call 08707 550028 or visit www.ethosdirect.com18
Remember!
Whether you are a college or a business Ethos Associates can help you in various ways
whether it’s finding students or tutors if you are a college, booking your employees on courses
if you are a business or simply by supplying you with the candidate support and assessment
materials. One of our Business Development Managers would also be more than happy to
meet you to discuss your needs and how we can work together. You can make an appointment
by calling 01606 721 780.
How to Order Candidate Support & Assessment Materials Only
If you simply want to order our candidate support and assessment materials, phone 01606
721 780 between the hours of 9am-5pm Monday-Friday. You can also fax the attached order
form to 01606 721 798 or post it to:
Ethos Associates Limited
1 Winnington Court
Winnington Street
Northwich
Cheshire
CW8 1AQ
Refunds
We operate a books returns policy. Call 01606 721 780 should you need more information.
Payments
You can pay for your order in the following ways:
• By requesting an invoice with your order
• By sending a cheque (please make your cheque payable to Ethos Associates Limited) to the
address shown above
Terms & Conditions
Please call 01606 721 780 to request a copy of our Terms & Conditions.
Call 08707 550028 or visit www.ethosdirect.com19
Order Form For Candidate Support and Assessment Materials Only
Course ISBN noNumbersupport
materials
Costeach
TotalCost
Example: Retail Operations NVQ Level 2 1-84651-054-6 10 £85 £850
CARE
Certificate in the Control of Infection & Contamination VRQ Level 2 1-84651-000-7 £75
Certificate in the Managing & Safe Handling of Medicine VRQ Level 2 1-84651-043-0 £75
Certificate in Dementia Care VRQ Level 2 1-84651-044-9 £75
Certificate for Non-Care Staff in a Care Environment VRQ Level 2 1-84651-014-7 £75
Health & Social Care NVQ Level 21-84651-016-3
(ASET)£85
1-84651-009-0(OCR)
£85
Certificate in Health & Social Care VRQ Level 2 1-84651-015-5 £75
HOSPITALITY & CATERING
Award in Providing a Healthier School Meals Service VRQ Level 1 1-84651-047-3 £20
Award in Practical Food Safety in Catering VRQ Level 2 1-84651-056-2 £75
Award in Practical Supervision of Food Safety in Catering VRQ Level 3 1-84651-057-0 £75
HEALTH & SAFETY IN THE WORKPLACE
Certificate in Health & Safety in the Workplace VRQ Level 2 1-84651-053-8 £75
Qualification in Drugs & Substance Use & Its Consequences in the Workplace VRQ Level 1
1-84651-064-3 £20
Certificate in Moving & Handling VRQ Level 2 1-84651-055-4 £75
PERSONAL SAFETY
Certificate in Personal Safety Awareness VRQ Level 1 1-84651-052-X £20
RETAIL
Retail Operations NVQ Level 2 1-84651-054-6 £85
Sub total
P&P FREE!Total
Name:
Position:
Purchase Order No:
Organisation:
Address:
Postcode:
Telephone:
Email:
If you are sending a cheque, please make it payable to‘Ethos Associates Limited’ putting your name and addresson the reverse.
Delivery Address
Name:
Position:
Organisation:
Address:
Postcode:
Telephone:
Invoice Address (if different from delivery address)
(We may from time to time send you updates on new products or events. Ifyou wish to receive these updates please supply your e-mail details)
Ethos Associates Limited1 Winnington CourtWinnington Street
NorthwichCheshireCW8 1AQ
Tel: 01606 721 780Fax: 01606 721 798
www.ethosdirect.com
August 2006
• Level 3 NVQ in Health & Social Care
• Level 3 NVQ Class Room Assistants
• Level 3 N/SVQ Business
Improvement Techniques – Process
• Level 2 NVQ Class Room Assistants
• Level 2 NVQ Children’s Care,
Learning & Development
• Level 2 N/SVQ Business
Improvement Techniques – Process
• Level 2 NVQ Team Leading
Keep checking our website www.ethosdirect.com for more details on our up and coming materials: