eu travel journal - northern & southern america ( nov 2015 - mar 2016 )

NORTHERN & SOUTHERN

AMERICAWinter Nov 2015 - Mar 2016

Grand Canyon

U.S.A.+ Argentina•Brazil•Canada•Peru•United Arab EmiratesTM

TRAVEL JOURNAL

ABOUT EU HOLIDAYS

VISION AND MISSIONEU Holidays devotes our whole energy towards focusing on long haul package tours, which is our main differentiating factor from other travel agencies. We narrowed our attention to areas such as Europe, USA, Middle East and some of the more exotic locations as these are the leading travel destinations for locals in recent years. At EU Holidays, we want to establish our position as the leading professional agency that specializes in Europe and USA leisure travel package tours for the local market.

In EU Holidays, we want to take the hassle out of travelling, so as to let our customers fully experience their vacation without worrying over any details. Whether it is to relax and relieve stress, enjoy fun and exciting activities, explore new places, or learn and discover new knowledge, EU Holidays has a wide variety of itineraries designed to satisfy your travel needs. We want our customers to have faith that each time they book with EU Holidays, they will be embarking on the greatest adventure of their lives.

At EU Holidays, we take pride in providing our customers with excellent service by undergoing professional training and motivation courses and workshops. EU customers can easily meet our friendly and reliable staff face-to-face at the various travel fairs, outdoor roadshows and events that we participate in. Our staffs are all committed to go the extra mile to please our customers and give them their dream vacation.

EU Holidays was founded by a group of experienced directors

passionate about their work in the travel

industry. They wanted to do something new

that could better serve the travel needs of

consumers, which is the main driving force behind the establishment of our

travel agency.

PROGRESS AND MILESTONESWithin five years of business operations, we have expanded EU Holidays and opened up three other subsidiary offices to focus on the various needs of our customers. The EU MICE office was set up in 2013 to cater for corporate travel with a focus on corporate meetings, conventions and events. In that same year, EU Asia was launched to cater for customers who are interested in travelling within Asia. In the following year, we opened up EU Vacations to serve the Malaysian market. In doing so, EU Holidays strives to constantly improve our products and services so that we can better serve our customers.

Despite being a young company, EU Holidays has gained significant recognition from both customers and industry professionals. Founded in late 2010, EU Holidays was voted Top MasterCard Supporter in NATAS Travel, from as early as 2012 for four consecutive years. After just two years in business, EU Holidays was presented with two valuable awards – the Asia Excellence Award 2013 and the Singapore Excellence Award 2013. During the later half of the year, we also received the Singapore Quality Brands 2014 award. Since 2012, EU Holidays was named the ‘Best Travel Agency for Europe and USA Tours’ as voted by readers of ESCAPE! travel magazine. For two years running since 2014, we have also been awarded with the Weekender Travellers’ Choice Award as No. 1 for Europe and USA tours, voted by their readers.

EUROPE USA

EU Holidays | Northern & Southern America 1

FEATURES

CONTENTSITINERARIES 6610141824

Why Travel In Winter‘Tis the season to be snowy! If you’re thinking about going for a Christmas vacation, stop and consider a wintery destination, unlike Miami, Thailand or Dubai.

Grand CanyonExplore the depths of the most famous of Northern America’s natural formations.

Things To Do In New YorkHere’s a list of the best things to do on a casual night out in the Big Apple.

Top 5 Most Breath-taking Sights in South AmericaIn Latin America, home to such nations as Brazil, Argentina, Chile and Peru, there is no shortage of beauty, both natural and manufactured.

11/12D USA Western DelightUSWDW

13D Best of Eastern USA + CanadaUSECW

13D Best of Eastern USA + OrlandoUSMCOW

13D Orlando And DubaiUSOLDW

16D South America – Argentina, Brazil And PeruUSGRUA

14102

91323

24 EU Holidays Travel Journals are published by WWM PTE LTD for EU Holidays.

Cover image by 123RF/Galyna Andrushko. Standing and walking stick figure image, cruise vectors and maps used in this brochure are derived from originals designed by Freepik.

No part of this publicaiton is to be reproduced, stored, transmitted, digitally or otherwise, without the prior consent of the publisher. The information contained herein is accurate at time of printing. Changes may have occurred since this magazine went to print. The publisher will not be held liable for any damages, loss, injury or inconvenience, arising in

connection with the contents of the brochure.

PUBLISHING CONSULTANT

Managing Publisher Executive Manager

Admin ExecutiveWriters

Designers

Cecilia WooLilian QuekMelisah RoslanCherlyn Ang, Angela Low, Nina GeeNg Peiling, Syrus Kwan

2 Central Europe | EU Holidays

DIVERSE CHOICES & OPTIONSEU Holidays is well-known for our ability to design different types of itinerary to cater to different clienteles. Each itinerary is specially personalised to fit every customer’s needs, wants and interests. The option to extend your stay can even be arranged for your itinerary. New itineraries are also launched on a regular basis because we believe in creating an original and exclusive experience for our customers. EU Holidays takes special effort to craft a wide variety of unique itineraries that customers can choose from. The range of itineraries vary from premium to cost saving, active to relaxing tours, and intensive coverage or country focus packages. We also work directly with our partners to provide our customers with special privileges and additional perks for their trips.

EXTRA MILES,EXTRA SMILES

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KNOWLEDGE & EXPERIENCEOur staff members are armed with vast travel knowledge and invaluable experience so as to assist our customers by giving the best advice to suit their needs. The company equips all staff with top quality and comprehensive in-house training, on-job training, and external courses lead by professionals in the field. These courses concentrate on providing our staff with the knowledge of giving the best travel experience in Europe and USA. This is an essential aspect of EU holidays as we aim to give each and every customer an unforgettable holiday.

PASSION & LOVEWhen it comes to travel, there is nobody more passionate and enthusiastic than the staff at EU Holidays. Our employee’s love and dedication for their jobs drive them to deliver quality services. They are trained to be caring and attentive to every detail of what the customer desires, providing the best support that caters to their individual needs.

EU Holidays | Central Europe 3

WE’LL DO IT FOR YOU

INNOVATING TRENDSETTERSEU Holidays has always strived to stay ahead of the latest trends, especially for travel and technology. Our company was the first travel agency to introduce exclusive tours to the Norway Arctic Circle, and brought about the popular trend of travelling to Finland. In order to provide our customers with unforgettable experiences when travelling with EU Holidays, we make the effort to reach out to organizations and companies overseas to obtain the best arrangements for activities and accommodations for our tour packages. For our Northern Europe tours, we have specially arranged for customers to stay in the newly launched and more spacious glass igloos in Finland. We are also the sole distributing partner for exclusive sledging activities on Mt. Bussalp for our Switzerland tours.

EXCELLENT QUALITY MADE AFFORDABLEQuality should not be compromised for affordability. That is why here at EU holidays, we believe in having the best of both worlds. Our tour packages are customised to be the best value for your money. Offered at an attractive rate, our packages are packed with 4-5 star hotel stays, scrumptious meals, and an experience of a last time. EU Holidays is the only agency that offers you a night’s stay in a 5-star Hilton hotel on Venice islands as well as a 5-star Heritage hotel for your accommodation in Interlaken.

REPUTATION AND AWARD WINNINGEU Holidays has the prestigious honour of receiving many awards such as the Asia Excellence Award 2013 and the Singapore Excellence Award 2013. Both ESCAPE! and Weekender travel magazines have also awarded EU Holidays as the No. 1 Reader’s Choice for Europe and USA tours. Our company has been recognized for our outstanding service, and also earned us a strong following of loyal customers.

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WHY TRAVEL IN WINTER? ‘Tis the season to be snowy! If you’re thinking

about going for a Christmas vacation, stop and consider a wintery destination, unlike Miami,

Thailand or Dubai. There may be worries about the bleak weather, lack of colour and the dangers of falling ill, but there are plenty more reasons why

you should take on a holiday during the winter season. Here are five of them.

Pure, white and soft, snow is a rare beauty that only appears during one season each year and that’s for non-tropical islands near the equator. For city dwellers that are pretty much sick of

the sun and humidity, seeing gorgeous snowflakes plunge from the sky is a priceless experience in itself. The weather may be biting and the temperature may be freezing, but the sight of snow-covered roads and snow-capped mountains trumps it all, hands down.

Have you always wanted to get down and dirty and make a snow angel? Or build a snowman? Or engage in a snowball fight? Without winter, these activities would not be possible. Without winter, there also would not be snowboarding or skiing. Sure, there are alternatives to these sports, but they’re just not the same without the crunchy, icy ground. Besides, if you’re venturing near a forested area, you may even discover a rad frozen lake or better yet, an ice cave. Though, it’s better to be safe than sorry when exploring mysterious off-track locations.

Next, this may be a no-brainer, but in winter, there’s never a time when you will have to complain about sweating because of the scorching sun’s sweltering heat. Be honest: no one likes to burn

and be subjected to possible heat stroke. When it’s the time of year where water turns into snow, it will feel like there’s automatic air-conditioning wherever you go. You will feel the delightful glow of the sun, but you won’t melt. Any sane person wouldn’t be able to say no to that.

As the temperature drops, so will the prices for air tickets and hotel rooms. This is because everyone who prefers vacations at the beach would usually flock towards where the sun is. In a bid to attract travellers and keep their tourism industry alive and thriving, these establishments will most likely offer discounts and deals. A huge plus for budget-conscious visitors, it basically offers picturesque wintery views and experiences for lesser.

Thanks to all the residents who have fled the country temporarily for a sunnier one, there will be fewer people crowding the places of attraction. No more getting stuck at the back of a horde with a lousy view; no more elbowing strangers for personal space; no more winding queues and long waiting hours. Whether you’re heading to the museum or the ski resort, you’ll get to lap it up in tranquillity and near blissful solitude.


4 TIPS TO SURVIVE WINTER Winter can turn out to be a brutal season if you’re not aware of the necessary precautions to take. For all the first-timers, this mini guide will come in handy and aid in ensuring a more pleasurable holiday in the snow. • Keep your immune system up by taking your vitamins every

day. You wouldn’t want to have one hand on ski poles and another hand stuffing tissue paper into your nose. Don’t end up becoming Rudolph the Red Nosed Reindeer, who has to stay indoors with a pathetic bowl of chicken broth.

• When it gets cold, the air loses its humidity. As a result, your skin will be affected by the environment and become all dry and chapped. The worst part is feeling the damage on your lips. To prevent these problems, go crazy on the moisturiser. Follow a skincare regime religiously and regularly.

• Winter has a dress code, and unless you’re an experienced native who has braved multiple blizzards and survived, don’t go against it. First things first, get some long johns. The more coverage the better, so you’ll need a long winter coat as well – not a leather jacket or a cardigan, but a winter coat. A thick wool sweater will do the trick when you’re indoors. Other essential garments include thick socks, scarves, gloves and a sturdy pair of snow boots.

• Stay active to beat the cold. It may take a while to get used to the plunging negative degree temperatures, so aside from staying put in front of the fireplace, the next best way to survive it is to do some exercise. Be it a casual jog around the neighbourhood or a full-on skiing and ice-skating adventure, these high-energy activities will help generate more bodily heat and battle the frosty forecast.

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FEATURE


DELICACIESMeal Plan7 Breakfasts, 2 Lunches, 2 Dinners

Specialities• Home Town Buffet• In-Out Burger

EXCLUSIVE• Fly to Grand Canyon National

Park (save up to 10 Hr Drive!)• Enjoy views of Hoover dam

and Lake Mead• 3 Hours inside Grand Canyon

National Park• Mather Point & Bright Angel• Picnic Lunch

WESTERN USASAN FRANCISCO• Lombard Street• Fisherman’s Wharf• Palace of Fine Art• Golden Gate BridgeMONTEREY• 17-Mile Scenic Drive• Lone Cypress• Seal Rock• Cannery RowNEVADA AND ARIZONA• Hoover Dam• Lake Mead• Grand Canyon National Park• Mather Point• Bright Angel• Tanger Outlets• Fashion Outlets of Las VegasLOS ANGELES• Universal Studio Hollywood

HIGHLIGHTS

4-5HOTELSSAN FRANCISCO Hilton Union Square MONTEREY Hotel Pacific VISALIA Holiday InnLAS VEGAS Monte Carlo, Luxor ANAHEIM Wyndham

11D8N

USA WESTERN DELIGHTTick off that travel bucket list with this USA tour,

jam-packed with diverse activities.

TOUR CODE: USWDW

GRAND CANYON NATIONAL PARK, ARIZONA

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UNITED STATES OF AMERICA

CANADA

Flight pathTraverse by coach

Featured destinationsOvernight stays 1 2 3

11 1

1

3

2

Grand Canyon National Park

Las Vegas

VisaliaSan Francisco

Monterey

Los AngelesAnaheim

*Note: Hotels subject to final confirmation. Should there be changes, customers will be offered similar accommodations as stated in this list.


DAY 1

SINGAPORE → SAN FRANCISCO (Meals on Board)

Assemble at Singapore Changi Airport and depart for San Francisco, a Californian city.

DAY 2

SAN FRANCISCO → MONTEREY Dim Sum breakfast

Upon arrival, tour the town’s most well known landmarks such as the Golden Gate Bridge, China Town, Colt Tower, Palace of Fine Art, Lombard Street, Civic Center and Union Square. Continue the day with a trip to Fisherman’s Wharf at Pier 39, where you can get a taste of Californian seafood. If you’re itching to hit the water, take the optional San Francisco Bay Cruise. As you make your way to Monterey (the original capital of California) via California’s Highway 1, let the beautiful vistas along the coastline take your breath away.

DAY 3

MONTEREY → VISALIABreakfast, Dinner

Take a ride along the scenic 17-Mile Drive through the Del Monte Forest features nature’s best, including Seal Rocks, which are rock formations on which throngs of adorable seals rest. Other stunning natural wonders are The Lone Cypress and Pebble Beach. In the evening, arrive at Visalia with a hearty spread waiting for you at Home Town Buffet.

DAY 4

VISALIA → LAS VEGASBreakfast, Lunch

Enjoy your much-awaited shopping spree at Tanger Outlets, which carries designer labels such as Calvin Klein, Coach and Timberland. Take a lunch break at In-N-Out Burger, before crossing into the state line of Nevada to Las Vegas. Feel free to roam about the casino capital or hop on the Las Vegas Illumination Night Tour.

DAY 5

LAS VEGAS → GRAND CANYON NATIONAL PARK → LAS VEGASWestern Lunch

Board a half-hour flight first thing in the morning to the iconic Grand Canyon National Park. While you’re in the air, peep out the window to catch sight of the Las Vegas Valley, Hoover Dam, Lake Mead and Colorado River. Get the most coveted views of the canyon at the South Rim, then trek to Mather Point and the Bright Angel Lodge to take in the grand horizon. Rest your feet as you fly back to Las Vegas.*Note: The flight on a Jet 737 aircraft may be subject to

change without notice

DAY 6

LAS VEGASBreakfast

Have the entire day all to yourself in ‘Sin City’, but be careful not to splurge it all in the casino!

DAY 7

LAS VEGAS → ANAHEIM Breakfast, Dinner

Say your final farewells to ‘Sin City’ at the Welcome to Fabulous Las Vegas sign. Then, it’s time for some retail therapy at Fashion Outlets of Las Vegas, housing more than 100 stores. The next pit stop is at Los Angeles’ Griffith Observatory, which grants a panoramic view of the city and the trademark Hollywood sign.

DAY 8

ANAHEIMBreakfast

Go for a free-and-easy adventure through Anaheim, where Disneyland is a must-visit.

DAY 9

UNIVERSAL STUDIO → SINGAPORE Breakfast

Kick off your final day at the TCL Chinese Theatre, Hollywood Walk of Fame and Dolby Theatre. Mosey over to the world’s biggest working film and television studios, Universal Studios Hollywood, after passing by Rodeo Drive. Continue the day with a Studio Tour and get a peek at where Hollywood movies are made. From the world’s largest 3D experience, King Kong 360 3D, to the scariest indoor thrill ride, Revenge of the Mummy: The Ride, the day is set to be action-packed. Get your heart racing with various exhilarating rides such as The Simpsons’ virtual roller coaster, Transformers: The Ride 3D and Jurassic Park: The Ride, which features an adrenaline pumping 84-feet vertical plunge. At the end of the day, recover from your adventures as you head home from the Los Angeles International Airport.

DAY 10

CROSS INTERNATIONAL DATE LINEMeals on Board

Enjoy hot meals on your flight back home as you cross the International Date Line.

DAY 11

ARRIVAL IN SINGAPORE We hope you enjoyed your vacation with EU Holidays and we look forward to seeing you again for your next trip.

LONE CYPRESS TREE, CALIFORNIA

ADD-ON12D9N by Singapore Airlines. Refer to the next page for more information.

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DAY 9

UNIVERSAL STUDIO HOLLYWOODBreakfast

Indulge in a plethora of amusement rides at Universal Studios Hollywood, before taking a Studio Tour to get a peek at where Hollywood films are made. Then, it’s on to the action-packed part of the day with the world’s largest 3D experience, King Kong 360 3D, and the scariest indoor thrill ride, Revenge of the Mummy: The Ride. Get your heart racing with various exhilarating rides such as The Simpsons’ virtual roller coaster, Transformers: The Ride 3D and Jurassic Park: The Ride, which features an adrenaline pumping 84-feet vertical plunge. Head back to the hotel as you recuperate from all the energy-draining fun.

DAY 10

LOS ANGELES → SINGAPORE Breakfast

Explore the rest of Los Angeles, a cultural and entertainment mecca, before flying back to Singapore.

DAY 11



DAY 12


12D9N

USA WESTERN DELIGHT

+ LOS ANGELES

ADD-ON

ITINERARY FROM DAY 1 TO 8 FOLLOWS USWDW

GOLDEN GATE BRIDGE, SAN FRANCISCO

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For thousands of years, the area has been continuously inhabited by Native Americans who built settlements within the canyon and its many caves. The Pueblo people considered the Grand Canyon is a holy site, and made pilgrimages to it. The first European known to have discovered the Grand Canyon was García López de Cárdenas from Spain, who arrived in 1540. Since then, the magnificent scenery has attracted approximately 4.41 million visitors each year from all parts of the globe.

The Grand Canyon is a steep-sided canyon carved by the Colorado River since it began to run more than 17 million years ago in the state of Arizona in the United States. Today, the canyon is 446 kilometres long, up to 29 kilometres wide and attains a depth of over 1,857 metres.

EU Holidays offers you an exclusive excursion where you can enjoy the Grand Canyon South Rim in style. The popular Grand Canyon Tour will include a flight and coach for you to visit the Grand Canyon. Appreciate the majesty of the massive canyon carved by the Colorado River as you fly over the renowned Las Vegas Valley, Hoover Dam, Lake Mead and the Colorado River on the way to the Grand Canyon’s south rim. Board a luxury coach accompanied by an experienced local guide, who will share some history and facts along the tour. Stop by at two panoramic destinations, Mather Point and Bright Angel Lodge to enjoy breathtaking views and fantastic photo opportunities.

GRAND CANYON

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Explore the depths of the most famous of Northern America’s

natural formations

FEATURE

HOOVER DAM


13D9N

BEST OF EASTERN USA + CANADAJourney to the Eastern United States and Canada, where nature and beauty abounds. Savour the vitality of renowned cities including New York, Boston, Toronto and Montreal.

TOUR CODE: USECW

QUEBEC CITY, CANADA

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DELICACIESMeal Plan9 Breakfasts, 3 Lunches, 6 Dinners

Specialities• Skylon Revolving Dining Room• Seafood dinner• 3-course French dinner• Boston Lobster dinner• Lobster Roll and New England Clam Chowder

EASTERN USANEW YORK• Wall Street• Times Square• United Nations• Rockefeller Center• Liberty Harbour

Cruise• Fifth Avenue• Full-day Woodbury

Common FactoryOutlets

PHILADELPHIA• Independence Hall• Liberty BellWASHINGTON D.C.• White House• Capitol Building• Jefferson Memorial• Lincoln Memorial• Washington

Monument• Martin Luther King

Memorial• Hershey’s

Chocolate World

MASSACHUSETTS• Harvard University• Massachusetts

Institute of Technology• Quincy Market• Boston State House• Trinity Church• The New England

Holocaust Memorial

CANADANIAGARA FALLS• Hornblower

Cruise RideTORONTO• Toronto University• City Hall• Parliament BuildingOTTAWA• Rideau Canal• Parliament House• Peace TowerMONTREAL• Notre Dame Church• Olympic Stadium• Mount RoyalQUEBEC CITY• Old Quebec• Parliament Hill• Dufferin Terrace• Le Chateau Frontenac• Mural Walls

DAY 1

SINGAPORE → PHILADELPHIAAssemble at Singapore Changi Airport and depart for Philadelphia, Pennsylvania’s largest and only consolidated city county.

DAY 2

PHILADELPHIA → WASHINGTON D.C.Meals on board, Japanese Buffet lunch

Your American odyssey begins in Philadelphia, where you will see the Independence Hall and Liberty Bell, before bounding for Washington D.C.

DAY 3

WASHINGTON D.C. → HARRISBURGBreakfast, Dinner

Kick off the day with a tour of Washington, loaded with picture-perfect historic landmarks. Marvel at the grandiosity of the White House, before visiting the 215-year-old Capitol Building. Then, dive into the country’s rich history at the Lincoln Memorial, Korean Veteran Memorial, Vietnam Veteran Memorial, World War II Memorial, Jefferson Memorial and Martin Luther King Memorial. Meanwhile, stop by the 169m-tall Washington Monument. As the day ends, transfer to Harrisburg.

DAY 4

HARRISBURG → NIAGARA FALLS(CANADIAN SIDE) Breakfast, Dinner

From Harrisburg, embark for Niagara Falls and get the Willy Wonka treatment at Hershey’s Chocolate World. While you’re there, take on the Hershey’s Great American Chocolate Tour Ride.

DAY 5

NIAGARA FALLS → TORONTOBreakfast, Lunch, Seafood dinner

Get your ponchos ready as we swing by Niagara Falls, which features the Horse-shoe Falls, American Falls, and Bridal Veil Falls. A Hornblower Niagara Cruise will take you up close to them. Journey 775 feet above the Niagara Falls to the top of the Skylon Tower for lunch at the Revolving Dining Room. The day carries on in Toronto, the largest city in Canada. Visit the CN Tower and the multi-purpose stadium Rogers Centre. Up next is a pit stop at the Universal City of Toronto, followed by the City Hall and China Town.

*Note: The Hornblower Cruise operates from mid-April to October, and is subject to weather conditions. If closed, it will be replaced with the Journey Behind the Falls.

HIGHLIGHTS

4-5HOTELSWASHINGTON D.C. Hilton HARRISBURG RadissonNIAGARA FALLS SheratonTORONTO DeltaMONTREAL SheratonQUEBEC CITY Holiday InnBOSTON SheratonNEW JERSEY Renaissance


CANADA


Featured destinationsOvernight stays 1 2

1

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Philadelphia

New YorkBoston

Washington D.C.

HarrisburgNiagara Falls

Toronto

OttawaMontreal

Quebec City



DAY 11

NEW YORK → SINGAPOREBreakfast

Make the most of your final day in New York, starting with a one-hour cruise at South Street Seaport. Along the way, look out for the Statue of Liberty, Empire State Building, Chrysler Building, and Brooklyn Bridge. Then, walk through Wall Street, New York Stock Exchange, Federal Hall, The Charging Bull, Trinity Church and Ground Zero. A must-visit commercial complex, Rockefeller Centre is known for its art deco design and impressive sculptures. You may also visit the One World Trade Center. From the United Nations Headquarter to the Fifth Avenue and Times Square, enjoy the night until it’s time to head to the airport.

DAY 12



DAY 13

ARRIVAL IN SINGAPOREWe hope you enjoyed your vacation with EU Holidays and we look forward to seeing you again for your next trip.

13D9N BEST OF EASTERN USA + CANADA

DAY 6

TORONTO → OTTAWA → MONTREALBreakfast, Dinner

Set off for a relaxing ride along the 1000 Islands area, packed with picturesque views of diverse wildlife. You may take an optional 1000 Island Cruise that will sail past castles and island mansions. In Ottawa, the capital of Canada, enter the Parliament Hill and be wowed by its neo-Gothic Peace Tower, boasting about 370 stone features. A leisurely drive through the Rideau Canal that stretches over 202km, leads to a voyage to Montreal, the world’s second largest French-speaking city.

DAY 7

MONTREAL → QUEBEC CITYBreakfast, Dinner - 3-course French Fare

Step foot in Montreal’s Notre Dame Basilica and revel in its dramatic architecture. Down the street, you will see the Jacque Cartier Square. Often, the open space plays host to a myriad of street performers and painters. Next, enjoy a panoramic view of the city at Mount Royal. Quebec City, the first French settlement in North America, is next on the itinerary. The Parliament Hill, Fontaine de Tourny, Dufferin Terrance and Le Chateau Frontenac offer alluring photo-taking opportunities. Stroll through the Old Quebec towards the end of the day, while getting inspired by the Mural Walls, Place Royale, Petit-Champlain District and Notre Dame.

DAY 8

QUEBEC CITY → BOSTONBreakfast, Lobster Dinner

Returning to the United States, the voyage continues towards Boston, one of the nation’s oldest cities, where upon arrival, you will be treated to a Lobster dinner.

DAY 9

BOSTON → NEW YORK

Breakfast, Lobster Lunch

Get acquainted with Boston by visiting such significant spots as Harvard, Trinity Church, Quincy Market and Faneuil Hall. Amidst the traditional structures, take pleasure in the contemporary design of The New England Holocaust Memorial, which features six glass towers, representing the killing of six million Jews during the Holocaust. Move on to MIT, Boston Common, John Hancock Building and the cobblestone streets of Beacon Hill. For lunch, you will be served the city’s best Maine Lobster Roll and New England Clam Chowder. Following that, proceed on to the Big Apple.

DAY 10

WOODBURY PREMIUM OUTLETSBreakfast

Explore the Woodbury Common Premium Outlets, which has more than 220 stores, and shop to your heart’s content.

UNITED STATES CAPITOL BUILDING, WASHINTON D.C.

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Visit the Rockefeller Centre You don’t need a single dime to tour the Rockefeller Centre on your own. The complex of commercial buildings was constructed during the Great Depression, and has since then been a significant landmark. As you walk around the grounds, don’t miss the art deco designs of the buildings, as well as the art and impressive sculptures displayed publicly everywhere. Rockefeller Centre even has an ice-skating rink, otherwise known as the Rock Centre Ice Rink.

Stroll along Fifth AvenueThe infamous Fifth Avenue is an absolute must-visit. Located in Manhattan in New York City, the Fifth Avenue starts from West 143rd Street to Washington Square North and is known as a shopping mecca with some of the most expensive price tags, although quality can always be ensured. A few landmarks to look forward to as you walk through the Avenue include the Aeolian Building, Gorham

THINGS TO DO IN NEW YORK

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Building, Lord & Taylor, Rizzoli Building, Sidewalk Clock, Saks Fifth Avenue, The St. Regis Hotel, the Swiss Center Building, the 500 Fifth Avenue Building, as well as the Manufacturers Trust Company Building and the George W. Vanderbilt Residence.

Visit Times SquareA big-time commercial intersection, Times Square is located at Midtown Manhattan and is known to be one of the world’s busiest intersections, as it attracts about 39 million visitors every single year consistently. Bright lights and big neon signs are a sure thing in Times Square. Some of the area’s most intriguing landmarks you can’t miss are the Disney Store, The Hard Rock Café New York, M&M’s World, Planet Hollywood, Times Square Studios, the famous Coca-Cola sign, Toys ‘R Us, in which lies a ferris wheel, and the Chevrolet clock. Here, you can also satisfy your shopping needs. If there is one store you have to check out, it is Forever 21.

Here’s a list of the best things to do on a casual night out in the Big Apple

FEATURE

14 Northern & Southern America| EU Holidays

13D9N

BEST OF EASTERN USA + ORLANDOHistoric structures, prominent streets and top-notch entertainment: these are what you can anticipate in the United States. From New York to Orlando, satisfy your wanderlust with city tours and theme parks.

TOUR CODE: USMCOW

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DELICACIES

EASTERN USANEW YORK• Wall Street• Times Square• United Nations• Ground Zero• Rockefeller Center• Liberty

Harbour Cruise• Fifth Avenue• Woodbury Common

Factory Outlets • One World

Trade Center

WASHINGTON D.C.• White House• Capitol Building• Jefferson Memorial• Lincoln Memorial• Washington

Monument• Hershey’s

Chocolate World

SOUTHERN USAORLANDO• Magic Kingdom• Epcot Center• Islands of Adventure

DAY 1

SINGAPORE → PHILADELPHIAAssemble at Singapore Changi Airport and depart for Philadelphia, the largest city in Pennsylvania.

DAY 2

PHILADELPHIA → WASHINGTON D.C.Meals on Board, Japanese Buffet Lunch

Your American odyssey begins in Philadelphia, where you will see the Independence Hall and Liberty Bell, before bounding for Washington D.C.

DAY 3

WASHINGTON D.C. → HARRISBURG Breakfast, Dinner

Kick off the day with a tour of Washington. Marvel at the grandiosity of the White House and the 215-year-old Capitol Building. Then, dive into the country’s rich history at the Lincoln Memorial, Korean Veteran Memorial, Vietnam Veteran Memorial, World War II Memorial, Jefferson Memorial and Martin Luther King Memorial. Meanwhile, stop by the Washington Monument. Journey to Harrisburg as the sun goes down.

DAY 4

HARRISBURG – NIAGARA FALLS (AMERICA SIDE)Breakfast, Dinner at T.G.I. Friday’s

At Niagara Falls, get the Willy Wonka treatment at Hershey’s Chocolate World and take on the Hershey’s Great American Chocolate Tour Ride.

DAY 5

NIAGARA FALLS → ORLANDOBreakfast

Get your ponchos ready as we swing by Niagara Falls, featuring the Horse-shoe Falls, American Falls and Bridal Veil Falls. Then head to Buffalo Airport for your flight to Orlando.

DAY 6

MAGIC KINGDOMBreakfast

Home to a stable of over 12 theme parks, Orlando is where you unleash your inner child. Scream your heart out on the thrilling amusement rides in Magic Kingdom, while revelling in its castles and haunted mansions.

HIGHLIGHTS

4-5HOTELSWASHINGTON D.C. HiltonHARRISBURG RadissonNIAGARA FALLS SheratonORLANDO Doubletree HiltonNEW JERSEY Renaissance

Meal Plan8 Breakfasts, 1 Lunch, 2 Dinners

Specialities• T.G.I. Friday’s dinner• Japanese Buffet lunch


CANADA



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Washington D.C.

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HarrisburgNiagara Falls


16 Northern & Southern America| EU Holidays

DAY 12

CROSS INTERNATIONAL DATE LINEMeals on board


DAY 13

ARRIVAL IN SINGAPOREWe hope you enjoyed your vacation with EU Holidays and we look forward to seeing you again for your next trip.

*Note: Domestic baggage: Each passenger is entitled to check in one bag of up to 20kg. The second check-in bag will be

chargeable at USD$35, subject to change.

13D9N BEST OF EASTERN USA + ORLANDO

DAY 7

EPCOT CENTERBreakfast

Located at Walt Disney World, the Epcot Center is a futuristic theme park with tons of interactive activities, space-themed thrill rides, and technological exhibits.

DAY 8

ISLANDS OF ADVENTUREBreakfast

In Islands of Adventure are seven islands, including the Marvel Super Hero Island and Jurassic Park. Immerse yourself into The Wizarding World of Harry Potter and pick up a wand at Ollivanders, before entering the Hogwarts Castle and Forbidden Forest.

DAY 9

ORLANDOBreakfast

Roam around Orlando at your leisure, before departing the city tomorrow.

DAY 10

ORLANDO → NEW YORK WOODBURY PREMIUM OUTLETS Explore the Woodbury Common Premium Outlets, which has more than 220 stores, and shop to your heart’s content.

DAY 11

NEW YORK → SINGAPORE Breakfast

Take a one-hour cruise at South Street Seaport and look out for the Statue of Liberty, Empire State Building, Chrysler Building, One world Trade Center and Brooklyn Bridge. Then, walk through Wall Street, New York Stock Exchange, Federal Hall, The Charging Bull, Trinity Church and Ground Zero. A must-visit commercial complex, Rockefeller Centre is known for its art deco design and impressive sculptures. While there, you may also try the Top of the Rock Observation Deck. Spend the evening at United Nations Headquarter, Fifth Avenue and Times Square until it’s time to head to the airport.

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EPCOT CENTER, ORLANDO

13D9N

ORLANDO ANDDUBAIMix it up with a vacation that brings you to both the West and the East of the globe, experiencing the bits of the best cities in each region. While Orlando takes you away from reality with thrilling amusement facilities, Dubai offers historical sights unlike any other.

TOUR CODE: USOLDW

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DELICACIES

SOUTHERN USAORLANDO• Magic Kingdom• Epcot Centre• Islands of Adventure• Universal Studio• Premium Outlets

DAY 1

SINGAPORE → ORLANDOAssemble at Singapore Changi Airport and depart for Orlando, a city in Florida.

DAY 2

ORLANDOMeals on board

Upon arrival, head to the hotel for some rest, to gear up the next day’s activities.

DAY 3

MAGIC KINGDOMBreakfast

Home to a stable of over 12 theme parks, Orlando is where you unleash your inner child. Our first stop is at Magic Kingdom. Seek out the thrills on Magic Kingdom’s amusement rides, while revelling in its castles and haunted mansions.

DAY 4

EPCOT CENTERBreakfast

Located at Walt Disney World, the Epcot Center is a futuristic theme park with tons of interactive activities. Enjoy its space-theme thrill rides, as well as its technological exhibits.

DAY 5

ISLANDS OF ADVENTUREBreakfast

In Islands of Adventure are seven islands, including the Marvel Super Hero Island and Jurassic Park. Immerse yourself into The Wizarding World of Harry Potter and pick up a wand at Ollivanders, before entering the Hogwarts Castle and Forbidden Forest.

DAY 6

UNIVERSAL STUDIOBreakfast

Enter the cinematic world of Universal Studios today, and amuse yourself with their thrilling rides and movie-themed entertainment. Catch your favourite characters in mascots and immortalise your experience with loads of photos.

HIGHLIGHTS

4-5HOTELSORLANDO Holiday Inn UniversalDUBAI Movenpick

Meal Plan9 Breakfasts


CANADA

UNITED ARAB EMIRATES



7 Orlando

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13D9N ORLANDO AND DUBAI

DAY 7

ORLANDO PREMIUM OUTLETS Breakfast

Spend the day for a shopping spree at premium outlets that offer a smorgasbord of brands on sale.

DAY 8

ORLANDO Breakfast

Take this free day to revisit your favourite destinations or discover new ones.

DAY 9

ORLANDO → DUBAI Breakfast, Meals on board

Finally, depart the United States and cross over to the East. P

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DUBAIWhen you’ve reached the city of Dubai in United Arab Emirates, head over to the hotel for the night.

DAY 11

DUBAI Breakfast

Roam around Dubai today at your leisure today. A few choice destinations for your consideration include the Burj Khalifa, the world’s tallest structure, the 7-Star hotel Burj Al Arab, as well as the Desert Safari.

UNIVERSAL STUDIO

DAY 12

DUBAIBreakfast

Continue your exploration in Dubai at your own leisure until it’s time for your flight home.

DAY 13

DUBAI → SINGAPORE We hope you enjoyed your vacation with EU Holidays and we look forward to seeing you again for your next trip.

22 Northern & Southern America | EU Holidays22 Northern & Southern America | EU Holidays

AIG lets you travel the world with ease of mind. Travel Guard is the name for all travel products and services marketed by AIG. We will take care of your travel needs while you explore the world in complete freedom.

Be it for a short business trip or an extended family holiday, we provide you with 24-hour worldwide comprehensive protection with our wide range of product benefits and services.

TRAVEL WITH EASE OF MIND

Covers Leisure Amateur Sports

^Covers in the event of Natural Disasters

^Disruption Benefits – Unused Entertainment Tickets/ Frequent

Flyer Points (Section 37)

^Reimburses Emergency Telephone Charges incurred

Overseas (Section 13)

^Covers Replacement Cost of Lost Travel

Documents (Section 26)

^Fraudulent Credit Card Usage (Section 22)

^Overseas Medical Expenses coverage up to S$2,000,000

(Section 1)

Covers All Ages^Unlimited Emergency Medical Evacuation (Section 7)

24-Hr Medical Assistance

^Covers Loss/ Delay of Baggage (Section 23, 25)

Pays from theFirst Dollar

Special Features

^Terms & conditions apply


TOP 5 MOST BREATH-TAKING SIGHTS IN SOUTH AMERICAIn Latin America, home to such nations as Brazil, Argentina, Chile and Peru, there is no shortage of beauty, both natural and manufactured. We provide you with a run-down of the most picturesque attractions in the continent that promises to take your breath away.

1 Machu PicchuDominating all others, the most enthralling spot in all of South America

is Machu Picchu. Dating back to the 15th century, the ancient site is allegedly the last Incan city in Peru. Its primeval presence will transport you into the mysterious world of yesteryear. To reach the ruins, you would have to journey 2,430m above the sea level to the top of the mountain. A UNESCO World Heritage Site, the abandoned grounds blend into the steep, rocky terrain and green plains. To get the best views, head to the highest point for a panorama of the almost systematically placed rows of stonewalls.

2 uyuni salt flatsAt 10,582sqkm, Bolivia’s Uyuni Salt Flats is the largest of its kind in the

world. Unlike the sand dunes of the Ica Desert, this vast stretch of land has a level surface coated with a snowy white salt crust. What’s more, the unbelievably breath-taking panorama looks like a giant mirror that reflects the sky, hence creating the illusion of a reduced gap between the Earth and sky.

3 Torres Del PaineComing in third is the Torres del Paine National Park in Chile. Picturesque

mountains and glaciers, almost too impressive to seem real, sit among winding rivers and lakes. The protected area may be populated with stunning flora and fauna, but the show-stealer remains to be the trio of mountain peaks known as Torres del Paine, the park’s namesake. Other odd-shaped, snow-capped Alps command attention as well.

4 Ica DesertVenture towards southern Peru and you will find the city of Ica, within

which lies the renowned Ica Desert. An endless landscape of sand dunes dipping in and out of the horizon, the barren land is not a sight commonly seen in urban cities. Take advantage of the soft terrain to do some sandboarding or roam around in sand buggies. Don’t forget to make a pit stop at Huacachina, a puny village in the Ica Region, a lone settlement surrounded by the expanse of sand. The spectacular desert oasis, built around a lake, is surprisingly inhabited by only a hundred over people.

5 Iguazu FallsStraddling between the border of Brazil and Argentina is the arc-shaped

waterfall, Iguazu Falls. The gargantuan natural landmark spans an impressive 2,700m across from end to end, making it one of the world’s largest cataracts. Watch in awe as the curtain of water cascade down an 80m distance. A train ride takes you to the waterfall, but if you prefer to be airborne, you can hop on to a helicopter as well. Found in the heart of the Iguazu National Park, it is enveloped in dense greenery, which also makes for an impressive sight. Diverse and eye-catching, the wildlife there, such as howler monkeys, jaguars and tapirs, can be easily spotted.

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16D12N

SOUTH AMERICA – ARGENTINA, BRAZIL AND PERU

Gallivant through the ancient ruins of Peru, soak up the sweet vibes of Argentina, and plunge into the exotic Brazil. This promises to be an unforgettable voyage that will widen your

worldview and perhaps, add a little spice to your life.

SUGARLOAF MOUNTAIN, RIO DE JANEIRO, BRAZIL

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DELICACIES

ARGENTINABUENOS AIRES• Iguazu Falls

BRAZILSÃO PAULO• Iguazu Falls• Rio de Janeiro• Sugarloaf Mountain• Christ the Redeemer Statue

PERULIMA• Sacred Valley• Cusco• Machu Picchu• Lake Titicaca

DAY 1

SINGAPORE → SÃO PAULOAssemble at Singapore Changi Airport and depart for Brazil’s largest city, São Paulo.

DAY 2

SÃO PAULO Dinner

Upon arrival, whet your appetite with a hearty dinner, before heading to the hotel to rest for the following day’s activities.

DAY 3

SÃO PAULO → BUENOS AIRESBreakfast, Dinner

Get the adventure going with an outing to the Municipal Theatre and Praca Da Se Cathedral, showing off intricate architectural details of the finest. Other attractions to admire include the Pacaembu Soccer Stadium and Bandeirantes Monument. A short hop by car goes through Liberdade, a district with the most massive Japanese community outside of Japan. Then, take atrip by air to Buenos Aires, the capital of Argentina

DAY 4

BUENOS AIRESBreakfast, Lunch, Dinner

First on the programme is a neighbourhood trail, including Recoleta, Palermo and May Square, named after the May Revolution in 1810 occurring in that area. Load up on eye candy at the Pink House, a stylish presidential estate, the Metropolitan Cathedral and Puerto Madero. Then, get a taste of the local fare at the Traditional Argentinean restaurant. Ease into the evening at San Telmo, then La Boca, a district of abundant early Italian settlers. A tango performance, accompanied with dinner, makes for a perfect ending to the day.

DAY 5

BUENOS AIRES → IGUAZU FALLS (ARGENTINA SIDE)Breakfast, Lunch, Dinner

Heading to Northern Argentina, the day starts at the Argentina Iguazu National Park. Here, you can hop on board the Ecological Train, chugging from the forest to the riverbank. Catch a glimpse of the ginormous Devil’s Throat, a waterfall that plunges over a 72-metre drop.

HIGHLIGHTS

4HOTELSSAU PAULO Estanplaza PaulistaBUENOS AIRES NH Tango HotelIGUASSU FALLS Sheraton falls viewRIO DE JANEIRO Windsor AtlanticaLIMA Country Club LimaSACRED VALLEY AranwaCUSCO JW MarriottPUNO Casa Andina Private C

Meal Plan12 Breakfasts, 9 Lunches, 12 Dinners

Specialities• Traditional Argemtinian restaurant• Dinner and Tango show• BBQ dinner and Samba show



Iguazu Falls

Sao Paulo

Rio De Janeiro

Lima

Machu Picchu

Sacred Valley

Puno

Lake TiticacaCusco

Buenos Aires

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DAY 12

PUNO → LAKE TITICACA → PUNO → LIMA Breakfast, Lunch, Dinner

The first stop of the day is at Huayllano, a port of Taquile Island. Engage with the locals and experience the local life by visiting one of the homes. You’ll get a chance to try your hand at weaving and crafting local products. Later, take a ferry to the Uros Islands. The islands are formed by layers of totora, a type of plant common in this region, which is used for housing and trade centres for the native folks. After that, head for the Juliaca Airport to travel to Lima.

DAY 13

LIMA → SÃO PAULOBreakfast, Dinner

Today, we will be flying straight to São Paulo from Lima.

DAY 14

SÃO PAULO → SINGAPORE Breakfast

Spend the day free at leisure to explore São Paulo on your own untill it is time to transfer to the airport for your homebound flight.

DAY 15



DAY 16


DAY 6

IGUAZU FALLS → RIO DE JANEIROBreakfast, Lunch, Dinner

The journey continues at Brazil’s Iguazu Falls National Park, where you will descend to the base of the waterfalls.Take a ride up to the highest viewpoint at Salto Floriano. A flight to Rio de Janeiro awaits later in the day.

DAY 7

RIO DE JANEIROBreakfast, Lunch, Dinner

There’s no better way to kickstart the morning than with a cable car ride to the Sugarloaf Mountain with views to die for. A Swiss-made cogwheel train transports you to the top of Corcovado, where the legendary Christ the Redeemer statue (which has become one of the Seven Wonders of the World) resides. For dinner, dig in at the barbecue restaurant and savour the samba show’s native dances and percussion music after.

DAY 8

RIO DE JANEIRO → LIMABreakfast, Lunch, Dinner

Time again to take to the air towards Lima, the City of Kings and a UNESCO World Cultural Heritage Site. This is where you’ll find the regal Government Palace, Cathedral, Archbishop’s Palace, Santo Domingo Convent, as well as the perky, yellow-splashed City Hall at the Main Square of Lima. Before we run out of daylight, drop by the urban San Isidro and Miraflores districts and the Parque del Amor, where you can wind down with a view of the Pacific Ocean.

DAY 9

LIMA → CUSCO → SACRED VALLEYBreakfast, Lunch, Dinner

Begin the second leg of the expedition in Cusco, the former capital of the Inca Empire. Scale to the mountain peak to reach Ollantaytambo, an Incan military, religious and agriculture centre. The town’s narrow streets and canals has remained unchanged since ancient times. Make a pit stop at Awanakancha, a delightful shop housing unique Peruvian handicraft, as well as the thriving Pisac Market.

DAY 10

SACRED VALLEY → MACHU PICCHU → CUSCO Breakfast, Lunch, Dinner

Ride first class on the Vistadome train, fitted with glass ceilings for sky gazing, which will take you to Aguas Calientes. Here, you’ll carry on with a bus ride to the 15th century Machu Picchu archaeological site, which made it to the UNESCO World Heritage list. Get up close to the relics at The Great Temple of the Sun, The House of the Priest, The Sacred Plaza and Inihuatana. Finally, take a Cusco-bound train and return to the hotel for the night.

DAY 11

CUSCO → PUNOBreakfast, Lunch, Dinner

Feast your eyes on some of the most stunning landscapes of Puno, a city in Peru. At 4,300m above the sea level, La Raya is the natural boundary between Cusco and Puno. Make sure to capture the incredibly scenic Andean snow-capped mountains. Next up are the ancient Raqchi ruins, also known as the Temple of the God Wiracocha. The final stop is the Andahuaylillas village, within which lies a gorgeous 17th century church, adorned with angels and cherubs.

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Smart Seats with winged headrests.That’s flying reimagined.

Isn’t it comforting to know that you can now enjoy so many little luxuries in Economy Class? Like the leather upholstered, winged headrest on our exclusive Economy Smart Seat. Along with pillows, uniquely designed for longer flights. And our new entertainment system not only looks better, it is actually ‘Live’ across 7 channels. It also sounds better, enjoyed through noise-cancelling headsets. Speaking of entertainment, we also provide a Flying Nanny to amuse the little ones, momentarily, when Mum and Dad need a break. Now that’s all class.Flying Reimagined.

etihad.com #Reimagined

EXTRA PAMPERING FROM EU HOLIDAYS

EU Holidays Premium Customers can enjoy complimentary access to the Luxurious Premier Lounges at Singapore Changi Airport

Premium customers of EU Holidays can now enjoy complimentary access to the comforts of the three SATS Premier Club lounges found across all three terminals at SIngapore’s Changi Airport.

Providing the highest level of comfort and luxury in air travel, each lounge is aesthetically designed with a touch of class and equipped with modern conveniences to serve the evolving needs of our customers.

Highlights of the SATS lounges include:• Free flow of refreshments that include local signature “delights” and both alcoholic and non-alcoholic beverages • Workstations with high-speed Internet connectivity and wireless access • Cable television with a wide variety of programmes, channels and movies. • A wide selection of international magazines and newspapers.• Private rest booths with state-of-the art massage chairs • Pleasant shower amenities

SATS Premier Lounge T1#031-67, Departure Transit Hall, Level 3Operation Hours: 24 hours, 7 days a week

SATS Premier Lounge T2#036-114, Departure Transit Hall, Level 3Operation Hours: 24 hours, 7 days a week

SATS Premier Lounge T1#03-MS-04, Departure Transit Hall, Level 3Operation Hours: 24 hours, 7 days a week

You and your traveling companions are deemed to have read, understood and accepted the following terms and conditions. EU Holidays Pte Ltd shall be referred to as “the Company” in the following.

1. RESERVATION, DEPOSIT & FULL PAYMENT1.1 A deposit is required upon reservation. If your minimum deposit is less than the required amount, kindly top up the difference within the next two days.

1.2 Payment of deposit does not constitute confirmation of the tour. All group tours are subjected to a minimum group size (as determined by the Company) in order for the confirmation to be effected and for the departure to be finalized.1.3 Full payment is required no later than fourteen days prior to departure. In case of tours in peak season, full payment must be made one month before departure. If full payment is not received by the stipulated deadline, the Company reserves the right to forfeit the deposit and cancel the reservation. In such an event, the cancellation fee as stated below is payable by the Customer.

2. CANCELLATION BY THE CUSTOMER2.1 Cancellation of booking must be made in writing or in person to avoid any misunderstanding.2.2 The following cancellation charges applied once any group tour package booking is made:

2.3 For tour products or individual components supplied by third parties, e.g. air ticket, hotel bookings, Cruises etc, cancellation fees under the terms and conditions of the respective third parties shall apply plus a minimum handling charge of S$50 per service per person.

3. CANCELLATION BY THE COMPANY3.1 The Company acts as an agent for service suppliers. After deposit or full payment has been made, all arrangements are still subject to final confirmation by service suppliers. If due to some unforeseen circumstances the arrangement cannot be finalized and the reservation has to be cancelled, the Company will endeavour to notify the Customer at least one week before departure. At times due to low subscription for a group tour, the Company may choose to cancel the entire tour fourteen days prior to departure.3.2 The Company may recommend alternative tours either to the same destination or other tours, based on the tour fare of that cancellation period. Should the customer decide not to accept the alternatives, a full refund on the amount paid by the customer will be made accordingly by the Company without further obligation.3.3 The Customer shall receive the refund within four to six weeks upon the Company notifying the Customer of the cancellation.3.4 The Company shall also not be held liable for any contingent costs incurred by the Customer arising from the cancellation.

4. REFUND POLICY4.1 No refund will be made with respect to accommodation, meals, sightseeing tours or any other services included in the tour fare but not utilized by the Customer, either in part or full, or when the Customer amends, cancels or otherwise changes any arrangements after commencement of the tour.4.2 All refund will be made within four to six weeks in a form of cheque. For credit card payment, refund will be made through the credit card company.4.3 Air tickets with refund value will only be refunded to customers four to six weeks after the respective airlines have refunded to the Company. The standard processing period for air tickets refund varies from three to six months (subject to individual airlines).4.4 During peak period, the refund process may be longer due to increase in transactions.

5. AMENDMENT TO BOOKINGS (REQUESTED BY PASSENGERS)5.1 For any changes in departure date or tour type, cancellation charges apply as listed under section on “Cancellation by the Customer”.5.2 For every request made regardless of whether any previous amendments was confirmed by airlines, hotel or otherwise, there will be a minimum fee of S$100 per person per amendment. This does not include any other charges imposed by the airlines, ground operator or hotel.5.3 Any change made by the Customer to the existing booking must be in writing or in person at least fourteen days before the tour, after which strictly NO amendments allowed, or cancellation charge applies.

6. AMENDMENT TO TOUR ITINERARY BY COMPANYThe Company makes reasonable effort to avoid changes in the itinerary. However, the Company reserves the right to make minor changes at any time due to unforeseen circumstances, especially during peak periods or in the event of other circumstances beyond our control. 7. EXTENSION OF STAY / DEVIATION7.1 Extension of stay may be permitted at the end of tour, subject to the restriction of the air ticket, seat availability and hotel confirmation prior to the commencement of the tour. All requests must be made before issuance of air tickets. If the extension of stay / deviation is unable to be confirmed three weeks prior to the group’s departure date, the passenger is deemed to stick to the original tour schedule. In the event that the original schedule has been changed by the Company, any extra cost will be borne by the Customer.7.2 Extension of stay / deviation will be at passenger’s own expenses and transfer to the airport will not be provided.7.3 It is the Customer’s responsibility to hold firm confirmation of their return flight and to re-confirm their flight 72 hours prior to their return date.7.4 The air ticket issued is a special ticket, restricted to specific airline only. It is non-negotiable, non-endorsable, non-reissuable, non- refundable & non-reroutable. Any alteration in routing or dates by the Customer is solely at his/her own risk. The Company and its associated agents will not be held responsible for any inconvenience caused and extra expenses incurred. No refunds will be made for any unused air ticket, accommodation, meals, or sightseeing in part or full.

8. TRAVEL DOCUMENTS, TRAVEL INSURANCE & TRAVEL VOUCHERS8.1 Passport and other Travel DocumentsIt is Customer’s sole responsibility to ensure that he / she has a valid passport with minimum 6 months validity from the date of scheduled return to Singapore, as well as the necessary visas, vaccinations, health certificates and all necessary travel documents as required by various government authorities of the destinations of travel.8.2 Visa8.2.1 The Customer may seek advice from the Company on visa application; however it is Customer’s own responsibility to obtain a valid visa.8.2.2 If for any reason, application for visa or exit permit is rejected, full refund less S$100 administrative fee (excluding visa application fees paid to the respective embassies) will be made if the result of the rejection is submitted to the Company at least 35 days prior to departure. If less than 35 days’ notice is given, relevant cancellation fee as stated under section “Cancellation by the Customer” will be applied.8.2.3 In consideration for the interests of other passengers in the same group, the Company strongly discourage ALL passengers from applying Visa upon Arrival at destiny country. The Company takes no responsibility being unable to wait for the passengers who apply Visa upon Arrival at the Custom.8.2.4 The Company will not be responsible for any expenses, reimbursement or refund of the tour fare if the Customer is deported or refused entry by immigration authorities on the tour for whatever reasons, including improper travel documents, quarantine, custom regulations, possession of unlawful items or irregularities that may cause harm or damage to person or property.

8.3 Travel Insurance8.3.1 Arrangement of travel insurance coverage is strongly recommended with respect to unforeseen circumstances such as trip cancellation, loss of deposit, baggage, personal accident, injury, illness, etc. Under no circumstances shall the Company be constructed as a carrier under a contract for safe carriage of the Customer or his / her baggage and other personal belongings.8.3.2 The Company shall not be responsible for any loss or damage in relation to trip cancellation, loss of personal baggage, accidents, injuries and illness.8.3.3 Should there be any amendment to the date and duration of travel, it is Customer’s responsibility to inform the travel insurance company to amend the date and duration of the insurance coverage.8.3.4 The Company will be pleased to assist in the enquiries of any travel insurance and related matters.8.4 Travel VouchersThe company issues travel vouchers from time to time as part of its promotional activities. The terms and conditions for the redemption of travel vouchers are clearly spelt out in the appropriate documents and shall be binding on the Customer.

9. GENERAL MATTERS RELATING TO TOURS9.1 AccommodationAccommodation is as specified in the tour brochure / itinerary / tour booking form. In the event the specified accommodation is not available, every effort will be made to scout for an alternative in another accommodation of similar standard. Accommodation for adults is based on twin- share, double or triple-share bedrooms. Please note that the third bed usually will be a “roll-away” bed. Single room occupancy is at additional cost.9.2 BaggageThe Customer is allowed check-in baggage not exceeding 20 kilograms. Only one piece of hand luggage not exceeding 7 kilograms is allowed on board the aircraft. Excess baggage must be paid directly by the Customer.9.3 MealsMeals, including meals on board flights, are as indicated in the tour brochure / itinerary / tour booking form. If meals on board are not served due to whatever reasons, there shall be no refund or replacement.9.4 Seat RotationFor the convenience of all members of the group, passengers may be requested to rotate their seating arrangements on the coach during the period of the tour. Please cooperate when requested upon to do so by the tour manager / tour leader / guide.9.5 Special RequestIf there are any requests regarding special meals, dietary requirements, adjoining rooms, flight seating arrangement and so on, please inform the Company upon booking. However, such requests are strictly subject to confirmation and availability by the airlines/hotels.

10. PRICING POLICIES10.1 Tour Fare IncludesReturn economy class group tour air ticket, local transport, accommodation, admission fees, meals and sightseeing programme as stipulated in the tour brochure / itinerary / tour booking form.10.2 Tour Fare ExcludesAirport taxes, airport security taxes, airline insurance surcharges, fuel taxes, visa fees, travel insurance, customs user fees as specified by the airline and airport authorities; local transfer not stated in the itinerary (e.g. free & easy, deviation), laundry, excess baggage charges, beverages, room services, gratuities to drivers and tour managers / local guides and tips to hotel porters (if any); and personal expenses. Please refer to the Company for visa fees, gratuities to drivers and tour managers / local guides, and tips to hotel porters.10.3 Child FareChild fare is applicable to children below 12 years old on the scheduled date of departure from Singapore. The child fare is based on a twin-sharing accommodation with two adults and no additional bed will be provided. A surcharge will be imposed where an extra bed is required for the child or where the child occupies a room with only one adult.10.4 Mode of PaymentPayment may be made in cash, by NETS, cheques or credit cards. Cheques will only be accepted if presented to the Company at least seven working days before scheduled tour departure. Credit card payment may incur additional surcharge for special promotion packages, you may refer to our staff for confirmation.

11. RESPONSIBILITY11.1 The Company acts as agent for the carriers, transportation companies, hotels and other principals of the tour packages. The Company accepts no responsibility for any injuries, losses, damages, accidents, delays, theft, quarantine, customs regulations, strikes, weather hazards, political unrest, changes in itineraries, deportation or refusal of entry by Immigration Authorities resulting from improper travel documents, possession of unlawful items or irregularities that may be caused to person or property. Any losses and/or expenses incurred are the responsibility of the passenger. All proper travel documentation is the sole responsibility of the Customer.11.2 The failure of the Customer to follow reasonable instructions including but not limited to check-in and check-out places or times or other cause and the losses and/or expenses resulting therefore shall be borne by the Customer.11.3 The Company reserves the right to:11.3.1 Alter tour itineraries, travel arrangements, accommodation due to unforeseen changes.11.3.2 Cancel any reservations prior to departure for reasons including but not limited to the insufficient number of participants. The Company will recommend alternative tours, preferably to the same destination or to other destination. Should the Customer decided not to accept the alternatives, the deposit or tour fare to be refunded without further obligation on the part of the Company, upon Customer’s surrender to the Company of all documents issued by the Company for the purpose of the tour package.11.3.3 Require any individual to withdraw from the tour if it is deemed that his/her behaviour is detrimental to or incompatible with the health, safety, interests, harmony and welfare of the other tour participants and the tour group as a whole. Under such circumstances, the Company shall be under no liability thereafter to any such person.11.3.4 To specify the language in which the tour guide will conduct commentary in.11.4 No tour guides, tour managers, tour leaders or other employees or agents of the Company are authorized to commit the Company to any liability and the Company shall not be bound by any statement or representation unless it is in writing and signed by a Management Executive of the Company.11.5 The Company reserve the right to take photographs and films of the passenger while on tour with the Company, to be used for brochures advertising or publicity material without obtaining any further consent from the passenger.11.6 All tour fares for the respective tour packages are correct at the time of reservation. The Company reserves the right to revise the tour fares and to determine the date of commencement of such revised tour fares.

12. COMPLAINT & CLAIMAny complaint / claim have to be made in writing within 7 days from the date of return. No responsibility is accepted in respect of any complaints / claims, which are made after 7 days of return.

13. MISCELLANEOUSThe Company reserves the right to change, amend, insert or delete any Tour Booking Terms and Conditions containing in this document, as the case may be, without prior notice. The Tour Booking Terms and Conditions complement those terms and conditions contained in the relevant documents provided by third party service providers such as airline or cruise tickets, hotel check-ins etc.

Tour Booking Terms and Conditions

Tour Type Deposit required per personAll Group Tour Packages (Except USA) S$500USA & special departure Group Tour Packages S$1000Free & Easy Packages 50% - 80% of total tour fareTour organized by third parties (e.g. luxury cruise, overseas landoperator, airline etc.)

Amount per Terms & Conditions stipulated by principal suppliers

No. of days between departure and receipt of cancellation notice

Cancellation fee per personAll tours except those in peak season Tours in peak season

35 workings days or more 50% of deposit or S$250 whichever is higher Full deposit or S$500 whichever is higher15-34 working days Full deposit or S$500 whichever is higher 50% of tour fare or S$500 whichever is higher08-14 working days 50% of tour fare or S$500 whichever is higher 75% of tour fare or S$500 whichever is higher04-07 working days 75% of tour fare or S$500 whichever is higher Full tour fare03 working days and less Full tour fare Full tour fare

BOOK A TRIP WITH EU HOLIDAYSCONTACT USTel: +65 6535 8535Fax: +65 6307 7060Email: [email protected]: www.euholidays.com.sg

VISIT USEU Holidays Pte LtdChinatown Point133 New Bridge Road #03-11/12/13/14/16A/18 Singapore 059413Mon to Sat: 10am – 8.30pmSun & PH: 11am – 7pm

EU MICE Pte LtdFook Hai Building150 South Bridge Road#01-21 Singapore 058727Tel: 6307 7099Mon to Sat: 9am – 6pmSun & PH: Closed

EU Asia Holidays Pte LtdChinatown Point133 New Bridge Road #03-12 Singapore 059413Tel: 6307 7878Mon to Sat: 10am – 8.30pmSun & PH: 11am – 7pm

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Please approach our friendly staff at any of our sales counters for a copy of these Travel Journals, or visit our website to view the digital version.