eua leadership seminar lausanne 11-14 june 2006 developing leadership capacity in he - “being...
TRANSCRIPT
EUA Leadership Seminar
Lausanne 11-14 June 2006
Developing Leadership Capacity in HE -
“Being yourself with skill”
Alison JohnsHead of Leadership, Governance and Management
HEFCE
Working Across Cultures
Academic
World
Organisational
World
Regulatory
World• Curiosity, criticism,
challenge
• Analysis and evaluation
• Seeking ways not to
agree
• Independence
• Long time scales
• Knowledge
• Support, enabling
• Action
•Seeking consensus
and agreement
•Inter-dependence
• Annual time scales
• Performance
• Judging
• Policy/Ideology
• Seeking conformity
• Dependence
• 1-6 years timetable
•Money
Leaders must seek feedback
• Change leads to discomfort• Leaders do not have a monopoly on vision• New patterns or possibilities may emerge
from diverse inputs• Be prepared to change tack
and abandon “old ways”
• Leaders listen
What you said about your “Best Bosses”
• Supportive• Self-assured• Gave constructive feedback• Good communicator• Sensitive• Leadership qualities • Understood what motivated
each individual• Concerned with detail as
well as big picture
• Respectful• Responsive• Encouraged development • Listened• Open-minded• Trustworthy• Principled – integrity • Followed up on promises • Open• Collegiate• Calm in a crisis
What you said about your “Worst Bosses”
• Poor communication skills• Thinks they know it all –
won’t ask for advice• Narrow-minded• Didn’t listen• Inflexible• No sense of leadership• No team-building or
development• Disrespectful• Didn’t support the team
• Failed to recognise team member’s good work
• Not trustworthy• Blamed others• Sexist• Racist• Low integrity• Unrealistic expectations• Didn’t seek or appreciate
alternative views• Avoided conflict
Today, more than ever before…
… Our passion and commitment, our willingness and ability to deal with
complexity, ambiguity and change, our thorough understanding of self and others…
These are the capabilities that define success
How people change
• True behavioural change happens when the change helps people achieve personal goals
• There must be an opportunity for self-assessment• There must be a plan in place• Behavioural change takes time, practice – and lots of
feedback!• Ongoing support is vital to change efforts• This can be in the form of mentoring, coaching, etc:
the key that it is on-going and allows for mistakes!
Why Action Learning?
• To balance, individual need with organisational requirements
• To tackle real life organisational problems• To encourage
– Collaborative and supportive relationships– Respect for difference
• To provide time out• To expand ideas, techniques and approaches to work
Conditions for Effective Participation in AL
• Level of motivation• Capacity to be open and responsive• Interpersonal connectedness • Emotional management skills• Degree of psychological mindedness • Capacity for introspection• Responsiveness to observations of others• Flexibility
Before Action Learning Programme
Managers individual reactions are typically:
“I cannot afford to take that amount from the
Office!”
“We can probably manage with fewer
meetings than that.”
“I do lots ofProjects – this isn’tAny difference from
Project work.”
After Action Learning Programme
At the end of the programme manager responses are typically:
“We put in moretime than we imagines –
certainly more than the minimum.”
“We want to continue tooperate as a group because
we value how much we have learned in this
way and from each other.”
“You have to Experience this process
to really understandWhat it means.”
“I would not have believedThat such a diverse
Group could have developed Into this effective team.”