euram 2013 conference
DESCRIPTION
Presentation held in EURAM 2013 conference in Istanbul, Turkey 26.-29.6.2013.TRANSCRIPT
Emergent Working Practices: Cases from Knowledge-based
Organizations
Kateryna Bondar / CeTIM / University BW Munich, Germany
Tero Peltola / CITER / Tampere University of Technology, Finland
EURAM Conference | 26.-29.6.2013 | Istanbul Congress Centre | Turkey
Outline
• Motivation• Methods• Results• Conclusions
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MOTIVATION
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What is happening to organizations?
• Blurring boundaries• Ease of information dissemination• Flat hierarchies• Loss of control over resources• Virtual teams
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New Ways of Work
• Represents challenges to organizational structures & new attitude to work
• Emerges from introduction of new social media & information technologies
• Challenges “all” existing assumptions about knowledge work and organizational structures
• Puts the question of whole organizational restructuring in front of senior managers
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Management innovation
• Dominant perspectives (by Birkinshaw, Hamel & Mol 2008)
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Institutional ”Longwaves” Progressive
change Not individual-
driven
Fashion Hype Wave-like
Cultural Recognizes
contribution of the org. Levels
No individual drivers
Rational Individual driven Some analogies
to technology innovation
New Working Practices?
METHODS
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Qualitative approach
• 9 Case studies x 5 interviews
=
45 semistructured interviews
• Different organization levels were interviewed• management directors, senior managers, project
managers, team leaders, employees
• European wide• Spain, the Netherlands, Ukraine, Finland
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Analysis
• Transcribed interviews coded using ATLAS.ti software
• Triangulation of the data based on multiple sources (such as printed and online documents, observations, interviews, and informal follow-ups)
13.04.2023Tero Peltola / CITER
RESULTS
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13.04.2023Tero Peltola / CITER
Institutional ”Longwaves” Progressive
change Not individual-
driven
Fashion Hype Wave-like
tendency
Cultural Recognizes
contribution of the org. levels
No individual drivers
Rational Individual driven Some analogies
to technology innovation
New Working Practices
13.04.2023Tero Peltola / CITER
Institutional ”Longwaves” Progressive
change Not individual-
driven
Fashion Hype Wave-like
tendency
Cultural Recognizes
contribution of the org. levels
No individual drivers
Rational Individual driven Some analogies
to technology innovation
New Working Practices
Rise of the individualOpportunities rather than orders
Requirement of shared knowledge
13.04.2023Tero Peltola / CITER
Institutional ”Longwaves” Progressive
change Not individual-
driven
Fashion Hype Wave-like
tendency
Cultural Recognizes
contribution of the org. levels
No individual drivers
Rational Individual driven Some analogies
to technology innovation
New Working Practices
Rise of the individualOpportunities rather than orders
Requirement of shared knowledge
New collaborative tools: For digital natives typical way of working
Constant demand from int. and ext. environment to work a new way
13.04.2023Tero Peltola / CITER
Institutional ”Longwaves” Progressive
change Not individual-
driven
Fashion Hype Wave-like
tendency
Cultural Recognizes
contribution of the org. levels
No individual drivers
Rational Individual driven Some analogies
to technology innovation
New Working Practices
Main attributes: Trust, results-orientation, opportunities for promotion, informal communicaiton, a learning environment, encouragement of
improvements-Communal working practices, trust, results driven
13.04.2023Tero Peltola / CITER
Institutional ”Longwaves” Progressive
change Not individual-
driven
Fashion Hype Wave-like
tendency
Cultural Recognizes
contribution of the org. levels
No individual drivers
Rational Individual driven Some analogies
to technology innovation
New Working Practices
Main attributes: Trust, results-orientation, opportunities for promotion, informal communicaiton, a learning environment, encouragement of
improvements-Communal working practices, trust, results driven
Workplace is a community that have to be also accessed virtually
Access to relevant information/knowledge is crucial
13.04.2023Tero Peltola / CITER
Institutional ”Longwaves” Progressive
change Not individual-
driven
Fashion Hype Wave-like
tendency
Cultural Recognizes
contribution of the org. levels
No individual drivers
Rational Individual driven Some analogies
to technology innovation
New Working Practices
OBSERVATIONS & CONCLUSIONS
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Observations
• New Working Practices seem to increase both information transparency and the amount and quality of communications– Easier to locate needed knowledge
• Organizational members network outside the organization is emphasized, and managerial actions can be used to utilizing that potential.
• The role of key users for implementing technology innovations
• Self-actualization should be recognized by the managers
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Conclusions
• It is challenging to fit NWP in any existing dominant perspectives of management innovation.– Need for the new perspective on innovation
13.04.2023Tero Peltola / CITER
Thank you
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http://fi.linkedin.com/in/teropeltola
http://de.linkedin.com/pub/kateryna-bondar/b/717/a9