euro dnv standard3-405 pilot organisations 08_2011

STANDARD FOR CERTIFICATION

No. 3.405

Pilot OrganisationsAUGUST 2011DET NORSKE VERITAS AS

FOREWORDDET NORSKE VERITAS (DNV) is an autonomous and independent foundation with the objectives of safeguarding life,property and the environment, at sea and onshore. DNV undertakes classification, certification, and other verification andconsultancy services relating to quality of ships, offshore units and installations, and onshore industries worldwide, andcarries out research in relation to these functions.Standards for CertificationStandards for Certification (previously Certification Notes) are publications that contain principles, acceptance criteriaand practical information related to the Society's consideration of objects, personnel, organisations, services andoperations. Standards for Certification also apply as the basis for the issue of certificates and/or declarations that may notnecessarily be related to classification. The electronic pdf version of this document found through http://www.dnv.com is the officially binding version Det Norske Veritas AS August 2011

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This service document has been prepared based on available knowledge, technology and/or information at the time of issuance of this document, and is believed to reflect the best ofcontemporary technology. The use of this document by others than DNV is at the user's sole risk. DNV does not accept any liability or responsibility for loss or damages resulting fromany use of this document.

Standard for Certification - No. 3.405, August 2011Changes - Page 3

CHANGES

This is a new document. It replaces the previous DNV Rules for Pilot Organisations (1997).

Main changes:Users of the DNV Rules for Pilot Organisations should note the following:Structure: The document has been renumbered but in general the headings and order of sections have remained

unchanged.

Amended topics: Requirements regarding the use of and responsibilities regarding pilot vessels were changed and improved.

New topics: Risk identification and assessment have been added under Operational Control. Added: The Pilot Organisation is to ensure that only pilots holding an appropriate pilot license are assigned

to a specific pilotage operation, considering possible individual license limitations (area of operation ortype, size or tonnage of vessel).

Added to Pilot embarkation and disembarkation: The Pilot Organisation is to determine operational limitations and define stop-criteria for their services In case helicopter-transfer is used, pilots are to receive training in helicopter safety, emergencies,

transfer and associated risks.

A number of statements regarding medical fitness were introduced under Recruitment, Medical fitness andTraining, containing several statements in line with IMO Pilotage Resolution and the ISPO standard.

Added: The Pilot Organisation is to evaluate the effect of training. Added: The Pilot Organisation is to establish a formal familiarisation / safety induction program for new

pilots and crew serving onboard pilot vessels and tenders.

In addition there is a number of editorial corrections, including updated references. DET NORSKE VERITAS AS

Standard for Certification - 3.405, August 2011 Page 4

CONTENTS

1. APPLICATION AND CERTIFICATION .......................................................................................... 51.1 Scope and Application ..............................................................................................................................51.2 Certification ..............................................................................................................................................51.3 Certification Principles .............................................................................................................................51.4 Definitions.................................................................................................................................................51.5 Minimum Requirements for a Pilot Organisation.....................................................................................62. GENERAL REQUIREMENTS............................................................................................................ 62.1 Management Responsibility......................................................................................................................62.2 The Management System..........................................................................................................................72.3 Document and Data Control .....................................................................................................................82.4 Use of External Services and Products .....................................................................................................92.5 Operational Control ..................................................................................................................................92.6 Pilot Vessels............................................................................................................................................112.7 Complaints ..............................................................................................................................................112.8 Vessel Traffic Control System................................................................................................................112.9 Verification of Services ..........................................................................................................................122.10 Non-Conformities, Accidents and Hazardous Occurrences ...................................................................122.11 Internal Safety and Quality Audits .........................................................................................................122.12 Recruitment, Medical Fitness and Training............................................................................................132.13 Emergency Preparedness ........................................................................................................................13DET NORSKE VERITAS AS

Standard for Certification - 3.405, August 2011Page 5

1. APPLICATION AND CERTIFICATION1.1 Scope and Application

1.1.1 ScopeThis standard stipulates requirements for Pilot Organisations to ensure safety, environmental protection andquality of the pilotage operation. The objective is to ensure that the services offered are adequately defined,documented and contain clear objectives as to the safety, environmental protection and quality, and are carriedout by qualified pilots, evaluated and improved in line with market demands and experience.The Pilot Organisation may include company objectives and requirements exceeding those covered in thisstandard.The Pilot Organisation is to comply with additional mandatory requirements which are not covered by thisstandard.

1.1.2 ApplicationThis standard is applicable to all Pilot Organisations offering pilotage services.

1.2 Certification

1.2.1 CertificatesPilot Organisations which comply with the requirements of this standard may receive a certificate for PilotOrganisation.The Pilot Organisation certificate will be given a validity of 5 years. Provided that the results from periodicalaudits are satisfactory, the certificate may be renewed.

1.3 Certification Principles

1.3.1 GeneralThe certification will include:

assessment of the documentation of the Management System implementation audit annual periodical audits for retention of the certificate.

1.3.2 Assessment of the documented management systemAn assessment of the documented Management System is performed in order to verify compliance with therequirements in this standard, and if applicable, with additional internal and branch-specific requirements.Corrective actions are to be taken to possible non-conformities.

1.3.3 Implementation auditAn implementation audit is performed to verify compliance between the documented system and theimplemented system.Possible non-conformities will be reported in writing to the Pilot Organisations management or itsrepresentative. Corrective actions are to be taken to possible non-conformities. When the corrective actions areagreed upon, certification will be recommended. Major non-conformities at all times need to be closed outbefore certification is recommended.

1.3.4 Periodical audits for retention of the certificatePeriodical audits are carried out according to established procedures to ensure that the system is beingmaintained in a satisfactory manner during the period of validity. Frequency and the audit programme will beestablished with the Pilot Organisation on the basis of a minimum of one audit per year.Possible non-conformities will be reported in writing to the Pilot Organisations management, or itsrepresentative. Corrective actions are to be taken to possible non-conformities. When the corrective actions areagreed upon, certification will be maintained. Major non-conformities at all times need to be closed out beforeendorsement can take place.

1.4 Definitions

1.4.1 GeneralPilot Organisation: An organisation, or its representative, providing pilotage services to ships and other partiesDET NORSKE VERITAS AS

requesting their services. Such services could be, but are not limited to:


deep sea pilotage coastal pilotage - assisting ships between local pilotage areas sea pilotage - conducting ships from sea to port and vice versa inner or river, canal and docking pilotage - handling vessels in rivers, ports and harbours ice pilotage.

Pilot: A person carrying out pilotage duties, holding an appropriate pilotage certificate or licence issued by acompetent authority and approved by local administration.Non-Conformity Category 1 (Major): Total absence of a required standard element/function or a group ofCategory 2 Non-Conformities within same element.Non-Conformity Category 2 (Minor): An isolated deficiency of implementation of a standard requirement orcontrol.Observation: A proposal or suggestion for improvement of the quality system.

1.5 Minimum Requirements for a Pilot Organisation1.5.1 GeneralObjectives as stated in the Management System shall, as a minimum:

provide for safe practices during the entire pilotage operation, including pilot boat operation, helicopteroperations (if applicable), embarkation, disembarkation and the pilotage of the ship

establish safeguards against all identified risks continuously improve competence of pilots and administration staff ashore, including preparing for

emergencies related to safety and environmental protection adopt international requirements and best industry practice comply with international, national and local rules and regulations.

2. GENERAL REQUIREMENTS2.1 Management Responsibility2.1.1 PolicyThe Pilot Organisations management is to define and document its policy and objectives for, and commitmentto safety, environmental protection and quality. The policy is to be relevant to the Pilot Organisationsobjectives and expectations and requirements from external parties.

Guidance note:External requirements could be, but are not limited to:

National regulations International regulations Relevant standards and guidelines Customer requirements - short and long term.

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The Pilot Organisation is to ensure that this policy is understood, implemented and maintained at all levelswithin its organisation.

Guidance note:The policy is to be signed by the head of the organisation as an indication of commitment from the top level.


2.1.2 The duty of the pilotThe duty of the pilot is to be defined and documented.

Guidance note:The pilot should have a clear understanding that he is onboard the vessel to provide a service by assisting the Masterin communication, navigation and manoeuvring of the vessel.


2.1.3 Code of ConductDET NORSKE VERITAS AS

The Pilot Organisation is to establish procedures for Code of Conduct for its pilots.


Guidance note:The pilot should try to create good working relations with the master and his bridge team. A positive attitude enhancescommunication which is vital for effective resource management.


2.1.4 Co-ordination of safety, environmental protection and qualityThe Pilot Organisations management is to appoint a member of its organisation (Management Representative)who, irrespective of other responsibilities, is to have defined authority for:

monitoring the safety, environmental protection and the quality aspects of the pilotage services ensuring that a documented Management System is established, implemented and maintained in

accordance with this standard ensuring that adequate resources and shore based support are provided as required reporting on the performance of the Management System to the Pilot Organisations management for

review and as a basis for improvement of the Management System

When performing these functions, the Management Representative is to be independent of any other functionor activity in the organisation, unless this is impractical due to the size and structure of the organisation.The Management Representative or other dedicated person with relevant background & experience shallparticipate in at least one calibration audit with the pilot stations pilots.

2.1.5 Management reviewThe Pilot Organisations management is to review the Management System at defined intervals sufficient toensure its continuing suitability and effectiveness, with a minimum of once a year. Records of such reviews areto be maintained.Such reviews are to be carried out by appropriate members of the Pilot Organisation or by competent personnelfrom outside the Pilot Organisation as decided on by the management.

2.2 The Management System2.2.1 The documented management systemThe Pilot Organisation is to establish, document and maintain a Management System as a means of ensuringthat services conform to internal and external expectations and requirements. The organisation is to prepare amanual or system of manuals covering the requirement(s) of this standard and include all activities which mayaffect the safety, environmental protection and quality of pilotage operations.The documented system is to include or make reference to system procedures and outline the structure of thedocumentation used in the Management System.

Guidance note:Generally, a manual system consists of:

a main manual (or section) including the organisations policy and objectives and a brief description of theManagement System

documented procedures. Documented procedures may make reference to work instructions, checklists orguidelines that define how an activity is performed

checklists and forms.


The Pilot Organisation is to define and describe all relevant activities in meeting the specified requirements fordevelopment, maintenance and updating of the Management System.

Guidance note:This could be, but is not limited to:

procedures for the day to day operation procedures for operations defined as critical, i.e.:

poor weather conditions poor visibility extreme wind or current conditions large ships entering for the first time other non-standard operations where safety margins are small new ship types with restricted manoeuvrability

checklistsDET NORSKE VERITAS AS

standard form(s)


standard guidelines and/or standards emergency situations communication with other parties.


The Pilot Organisation is to define and document its working language.

2.2.2 Documented proceduresDocumented procedures are to be consistent with the requirements of this standard, mandatory requirementsand the organisations stated policy and objectives.

2.2.3 ImplementationThe Pilot Organisation is to define how the Management System and its procedures will be implemented.

2.2.4 PlanningThe Pilot Organisation is to define and document how the requirements for safety, environmental protectionand quality will be met in order to satisfy future demand and requirement(s) from internal and external parties.

Guidance note:Future demand can be based on:

accidents/incidents traffic volume (past, present, expected port developments) customer demands / complaints new national and international regulations.


2.3 Document and Data Control2.3.1 Document and data control proceduresThe Pilot Organisation is to establish and maintain documented procedures to control all documents and datarelated to the requirements of this standard.The documents and data are to be reviewed and approved for adequacy by authorised personnel prior to issue.A master list or equivalent document control procedure identifying the current revision status of documents isto be established and readily available to preclude the use of invalid and/or obsolete documents and data. Thecontrol is as a minimum to ensure that:

pertinent issues of appropriate documents/data are available at all relevant locations invalid and/or obsolete documents/data are promptly removed from all points of issue or use, or otherwise

assured against unintended use changes to documents and data are to be reviewed and approved by the same functions that performed the

original review and approval, unless specifically designated otherwise up-to-date documents are available as necessary to meet requirements.

Guidance note:At least one full set of manuals should be accessible for everyone in the organisation, either in hardcopy or in digitalformat.


Arrangements are also to include:

clear identification of which information is controlled clear responsibility for its upkeep ensuring access to documents / data for those who require this.

2.3.2 RecordsThe Pilot Organisation is to establish and maintain documented procedures for identification, collection,indexing, access, filing, storage, maintenance and disposition of records. Records are to be maintained in orderto verify that procedures are followed in accordance with the Pilot Organisations requirements.

Guidance note:Details may include but are not limited to:

personnel records containing previous experience, education, evaluation forms and additional courses sailing routesDET NORSKE VERITAS AS

ship particulars


ship handling characteristics issued Pilot Exemption Certificates (PEC) violated Pilot Exemption Certificates (PEC) Hazmat cargoes (regular calls) passage plans (master copies).


Retention times for records are to be defined and documented.

2.4 Use of External Services and Products2.4.1 GeneralThe Pilot Organisation is to establish and maintain documented procedures to ensure that purchased servicesand products conform to specified requirements.The organisation is to clearly state who has the responsibility and authority to order specified services andmaterials.The Pilot Organisation is to perform an annual evaluation of the approved sub-contractors performance andupdate the list of approved subcontractors when applicable. Approval of sub-contractors may be limited to services and products which have an influence on safety,environmental protection and quality.

Guidance note:This could be, but is not limited to:

safety equipment for the pilot pilot transport services navigation equipment.


2.5 Operational Control2.5.1 Risk identification and assessmentThe Pilot Organisation is to identify and assess the risks associated with its operations.The Pilot Organisation is to document any decisions and actions following the outcome of the risk-assessment.The Pilot Organisation is to ensure that risk assessments and risk mitigation are ongoing processes.

2.5.2 Planning and preparation phaseThe Pilot Organisation is to establish and maintain documented procedures for administration and verificationof the pilotage planning and preparation phase.The Pilot Organisation is to set a minimum notification time in order to allow the pilot sufficient preparationtime for the pilotage. In addition notification procedures in emergency situations shall be described.The Pilot Organisation is to ensure that only pilots holding an appropriate pilot license are assigned to a specificpilotage operation, considering possible individual license limitations (area of operation or type, size ortonnage of vessel)When a vessel enters the pilotage area for the first time, information regarding ships particulars (draft fore andaft, air draft, engine(s), thruster(s), rudder(s) and manoeuvring characteristics) is to be made known to the pilotstation and presented to the pilot prior to boarding the ship. Ships handling characteristics are to consist ofdocumented zigzag tests, turning circles and other relevant manoeuvring characteristics available.

Guidance note:The Pilot Organisation should obtain the latest information about vessels which will use its services. This informationshould include ships particulars and characteristics like:

maximum draft air draft type and size of engine type of propulsion thruster(s) size and type of rudder manoeuvring characteristics a possibility for pilots to include personal experiences from piloting that particular vesselDET NORSKE VERITAS AS

recommended number of tugs, depending on which port of call in the area


length and beam Pilotage Exemption Certificate (PEC) pilot transfer equipment.

This information can be obtained from the vessel or its agent.


The Pilot Organisation is to prepare a Pilotage Passage Plan or Passage Plan as a basis for the pilotsbriefing of the Master/Bridge team and give relevant information regarding local conditions such as:

tide weather forecast tug boat positions name, type and bollard pull of tugs name of berth depth and heading of berth intended manoeuvre mooring sequence name of pilot(s) speed regulations areas with draft restrictions passing/meeting procedures security issues communication procedures.

The Pilot Organisation is to provide evidence that the Masters accept the Passage Plans confirming that theyhave been sufficiently informed regarding local conditions and that they agree to the route suggested by thepilot.The Pilot Organisation should, where possible, establish pre-defined pilotage routes for both inbound andoutbound traffic. Where only one way traffic is allowed this is to be clearly stated. All pilotage routes are to beidentified by name/number and include courses, waypoints and turning radii. If relevant, the Pilot Organisation is to inform the ship before the pilot boards regarding the route where thepilot intends to navigate the ship, thus shortening the time used for briefing onboard.The Pilot Organisation is to ensure that its pilots are able to handle all types of vessels requiring pilotageassistance. The Pilot Organisation is to make it known that vessels requiring special attention due to their size,draft or manoeuvring characteristics must notify the Pilot Organisation well in advance so that pilots mayreceive updating/special training if relevant or necessary. Any local / port / flag requirements in connectionwith specific competence for handling special ship-types which are more strict than those defined by the PilotOrganisation will take precedence over the pilot organisations own requirements.The Pilot Organisation is to define and document minimum rest periods for its pilots. This is to be in accordancewith national requirements.

2.5.3 Pilot embarkation and disembarkationThe Pilot Organisation is to ensure that embarkation and disembarkation takes place under controlledconditions and according to documented procedures, ensuring safe pilot embarkation and disembarkation.The Pilot Organisation is to determine operational limitations and define stop- criteria for their services.In case helicopter-transfer is used pilots are to receive training in helicopter safety, emergencies, transfer andassociated risks.

Guidance note:

a) The pilot should board the vessel at a designated boarding area located well away from hazards.b) If possible, when ordered to an inbound ship, the pilot should embark early enough to be able to carry out the

prescribed information exchange with the Master/Bridge team.c) Pilot ladder arrangements should be according to IMPA/EMPA rules.


2.5.4 Operation PhaseDET NORSKE VERITAS AS

The Pilot Organisation is to establish procedures for planning and documenting the actual pilotage operation.


Guidance note:

a) The intended route, which should be known by the master/bridge team in due time before the pilot embarks,should preferably be plotted in the ships chart, thereby providing means for continuous monitoring of theprogress of the vessel. Additional ship specific information not provided by the Pilot Organisation such as nogo areas, clearing bearings etc. should be added to the route plan by Master/Bridge team. Ships equipped withan ECDIS may display the intended route on this equipment.

b) The pilot should request a pilot-card if not presented with one or if it has not been faxed in advance. He shouldalso be shown the wheelhouse poster and the manoeuvring booklet on request.

c) If practical, the pilot should not start the pilotage operation before completing the briefing of the Master/Bridgeteam. A briefing should include, but is not limited to:

intended route possible anchorage possible difficulties due to tide and weather conditions where meeting/overtaking should be avoided or is not permitted position of making fast/letting go of tugs intended manoeuvre when berthing/unberthing explain if necessary, the Pilotage Concept.

d) If not required by local rules/regulations to berth the vessel the pilot should ask the Master if he wants to do theberthing/unberthing operation himself, which should be agreed upon during the briefing session. If the Masterwants to do the berthing/unberthing operation himself, the pilot should assist him with advice.

e) After briefing the Master/Bridge team, the pilot should request challenges from the Master/Bridge team in caseof any doubt about the actions taken by the pilot or if a difference in the agreed concept arises. (Challenge in thiscontext means questioning assumptions and actions, not the person, in which a positive response is the norm).

f) If relevant, the pilot should continuously brief the Master/Bridge team during the pilotage about expected trafficconditions and other relevant issues.

g) The pilot should always keep the Master/Bridge team informed about any course and speed changes. This isparticularly important when the vessel is steered by autopilot and the pilot is operating the auto-pilot himself.


When two or more pilots are engaged in a pilotage operation, it must always be clear to the Master/Bridge teamwhich pilot has the conduct of the navigation.Where a change of pilots takes place the relieving pilot is to brief the Master/Bridge team using his PilotageConcept.Any hand over between pilots is to take place on the Bridge of the vessel and include agreed procedures forbriefing. The briefing is to include the Master/Bridge team.The Pilot Organisation is to agree upon a common pattern for communicating with tugs. This communicationpattern is to be explained to the Master/Bridge team.

2.6 Pilot Vessels

2.6.1 GeneralIf the responsibility for the pilot vessels and tenders rests with the Pilot Organisation maintenance requirementsfor the vessels must be defined and documented. The responsibility for maintaining the pilot vessels and tenders is to be defined.The Pilot Organisation is to establish instructions and procedures to ensure safe operations, protection of theenvironment and compliance with applicable regulations.

2.7 Complaints

2.7.1 GeneralThe Pilot Organisation is to define, document and implement procedures for handling complaints.The responsibility for handling complaints is to be defined.

2.8 Vessel Traffic Control System

2.8.1 GeneralFor Pilot Organisations operating in an area covered by a Vessel Traffic System (VTS) it is required that thePilot Organisation has established, documented and implemented communication procedures forDET NORSKE VERITAS AS

communicating with the VTS centre.


2.9 Verification of Services2.9.1 GeneralThe Pilot Organisation is to establish and maintain documented procedures for control activities in order toverify that specified requirements for the services provided are met. The required verification and the recordsto be established are to be detailed in the Management System.

Guidance note:Pilots are usually engaged to conduct the navigation in confined waters and to facilitate port approach, communica-tion, berthing and unberthing. Their knowledge may include:

local navigational knowledge expertise in ship handling understanding of local traffic ability to anticipate effects of tide, currents and wind expertise in use of local tugs expertise in communication with port authorities, other traffic, coast guard, VTS and others.

Verification in this context means that for example the Master signs and confirms on the pilotage bill that he has re-ceived the assistance required.Also performance evaluation as part of competence development/quality assurance can be used.


2.10 Non-Conformities, Accidents and Hazardous Occurrences2.10.1 GeneralThe documented Management System is to include procedures for ensuring that non-conformities, accidentsand hazardous situations are reported to the Pilot Organisation and, to the extent applicable, also to theauthorities and to the customer. Investigation and analysis are to be performed with the objective of improvingquality, safety and pollution prevention.

2.10.2 Corrective actionThe Pilot Organisation is to establish procedures for the implementation of preventive and corrective actions.

2.11 Internal Safety and Quality Audits2.11.1 GeneralThe management is to carry out internal safety and quality audits to verify the implementation of theManagement System and to determine the effectiveness of the system.The audits and follow-up actions are to be carried out in accordance with documented procedures.The results of the audits are to be brought to the attention of personnel having responsibility of the area audited.Management responsible for the area audited is to take preventive actions and timely corrective actions on thedeficiencies found during the audit.The audits are preferably to be carried out by personnel not directly involved in the area audited.

2.11.2 Audit planThe audit plan is to cover the following items:

the specific area and activity to be audited the qualifications of personnel carrying out the audit the basis for carrying out the audit (e.g. organisational changes, customer complaints, serious accidents/

incidents and new regulations) procedures for reporting non-conformities and recommendations.

2.11.3 Audit findings and follow-upAudit findings, conclusions and recommendations are to be submitted in documentary form for considerationby appropriate members of the Pilot Organisations management.The following items are to be covered in the reporting and follow-up of audit findings:

factual evidence of non-compliance or deficiencies and possible reasons for such deficiencies appropriate corrective actions implementation and effectiveness or corrective actions suggested in previous audits preventive actions to prevent the occurrence of potential problems.DET NORSKE VERITAS AS

Records of such audits are to be maintained.


2.12 Recruitment, Medical Fitness and Training2.12.1 GeneralThe Pilot Organisation is to implement procedures to verify the following when recruiting new pilots and, ifapplicable, crew serving onboard pilot vessels and tenders:

background education experience qualifications medical fitness competence and performance.

All training of pilots and, if applicable, crew serving onboard pilot vessels and tenders shall be defined andshould, as a minimum, follow national requirements.

Guidance note:When recruiting new pilots the Pilot Organisation should ensure that candidates are proficient in the English language.


The Pilot Organisation is to establish a formal familiarisation / safety induction program for new pilots and, ifapplicable, crew serving onboard pilot vessels and tenders.The Pilot Organisation is to establish and maintain a system for identification of training needs for employees.The Pilot Organisation is to establish and maintain a system, ensuring that training activities are planned,carried out and documented in order to maintain the desired level of competence to meet present and futuredemands.

Guidance note:

a) Where a pilot in cases of absence from duty is lacking experience in the pilotage area, the Pilot Organisationshould satisfy itself that the pilot regains familiarity with the area on his return.

b) In order to ensure the continuous proficiency of pilots and updating of their knowledge, the Pilot Organisationshould ensure that pilots are continually updated, as required.


The Pilot Organisation is to evaluate the effect of training.The Pilot Organisation is to define requirements for medical fitness, eyesight and hearing and ensure that pilotsare medically fit to carry out their tasks.

Guidance note:The medical fitness requirements as defined in the STCW (Standards of Training, Certification and Watchkeeping)Convention for masters and officers in charge of a navigational watch are considered a minimum.


The Pilot Organisation shall re-evaluate the medical fitness and mental condition of a pilot who has recoveredfrom an injury or serious illness before allowing the pilot to return to active duty.

2.13 Emergency Preparedness2.13.1 GeneralThe Pilot Organisation is to establish procedures to identify, describe and respond to potential emergencysituations.

Guidance note:Co-operation between the Pilot Organisation and other responsible maritime parties should be encouraged.


The Pilot Organisation is to establish programmes for realistic drills and exercises in order to prepare foremergency situations. The execution of such drills shall be documented.

Guidance note:Accidents could be, but are not limited to:

accidents due to poor pilot ladders or poor riggingDET NORSKE VERITAS AS

helicopter accidents


ship accidents (e.g. grounding, collision, fire) pollution accidents power failure steering gear failure man overboard (pilot vessel / tender).


Communication procedures for reporting and communication with authorities, next of kin, media, customersand other relevant parties are to be established.Instructions are to exist to ensure that the pilot follows the vessels safety scheme/programme should anemergency arise during the pilotage.DET NORSKE VERITAS AS

1. APPLICATION AND CERTIFICATION1.1 Scope and Application1.2 Certification1.3 Certification Principles1.4 Definitions1.5 Minimum Requirements for a Pilot Organisation2. GENERAL REQUIREMENTS2.1 Management Responsibility2.2 The Management System2.3 Document and Data Control2.4 Use of External Services and Products2.5 Operational Control2.6 Pilot Vessels2.7 Complaints2.8 Vessel Traffic Control System2.9 Verification of Services2.10 Non-Conformities, Accidents and Hazardous Occurrences2.11 Internal Safety and Quality Audits2.12 Recruitment, Medical Fitness and Training2.13 Emergency Preparedness

euro dnv standard3-405 pilot organisations 08_2011

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