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Page 1: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

Theme: Online ordering and buying

European Electrical Installation Monitor – Q4 2019

March 2020

Page 2: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

2

Table of contents

1. Research background

2. Country installation profile

3. Turnover and order book

4. Online ordering and buying

5. Appendix

Page 3: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

Research background

3

Insights into the economic developments among the installers.

Monitoring developments of main trends on the installation market on a regular basis, in order to facilitate the strategic decision making in the company.

The current theme is all about smart buildings and products.

Research objective

Planning & Process

May 2019

Report Q1

August2019

Report Q2 December 2019

Report Q3

March2020

Report Q4

Methodology

Quantitative phone research

(150 interviews in 5 countries, 100 in

the Netherlands and Belgium)

Target group

Electrical installers

Countries

Research topics

Thorough data analysis in SPSS

Quarterly multi-client report

Analysis, reporting & advice

Fixed

part:

Economic developments of the installation

companies in Europe: order book and turnover

development

Specific

topic:

Q1 2019 – Media orientation

Q2 2019 – Labour shortage and its consequences

Q3 2019 – Smart buildings/products

Q4 2019 – Online ordering and buying

Objectives and phases | Methodology and structure | Response | Background characteristics

Page 4: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

4

Methodology Structure of the report

First of all, in order to create better insights and

readability, the most mentioned answer(s) or most

important findings are marked.

In chapter 2, insights will be given into the activities

of the installation companies.

Chapter 3 will focus on the turnover and order

books of the companies.

The theme of this quarter will be discussed in

chapter 4.

Finally, in the appendix, additional information

about the survey and about USP Marketing

Consultancy itself can be found.

From the next chapter onwards, the given results

for each country are weighted by company size.

During the survey, companies of different sizes/

FTE categories were interviewed in order to find

out if there are interesting and remarkable

differences between differently sized installation

companies. Three company size categories are

formed:

• Small: 1-4 FTE (Full Time Employees)

• Medium: 5-14 FTE

• Large: 15 FTE and more

Results

The results in this report on a total scale per

country are weighted so that all three FTE

categories have an equal influence on the total

country results. This is done because larger

companies have a larger impact on the installation

sector in a country, and we think it is important that

big companies are also well represented so that the

results are not heavily influenced by many smaller

companies.

Research background

Objectives and phases | Methodology and structure | Response | Background characteristics

Page 5: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

5

Table of contents

3. Turnover and order book

5. Appendix2. Country installation profile

1. Research background

4. Online ordering and buying

Page 6: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

6

Core electrical activities

Other installation activities

Total

Number of activities Total

Country installation profile

5-14 FTE15 FTE

AND MORE1-4 FTE

Core electrical activities

Residential

Non-residential

Industrial

Infrastructural

Total 5-14 FTE15 FTE

AND MORE1-4 FTE

New build projects

Renovation

Maintenance, planned or not

planned/ ad-hoc works

Distribution turnover per project type

Total 5-14 FTE15 FTE

AND MORE1-4 FTE

Distribution per segment

91%

Lighting and luminaries

Electrical enclosures/ switch boxes

Home automation

Battery storage

Solar / PV-panels

Charging stations for electrical vehicles

Solar collectors

Other activities

Heating, ventilation, air conditioning(HVAC)

Plumbing activities/ water systemsinstallation

Introduction and summary | The United Kingdom | Germany | France | Poland | Belgium | The Netherlands | Spain

Page 7: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

7

Table of contents

5. Appendix1. Research background

2. Country installation profile

3. Turnover and order book

4. Online ordering and buying

Page 8: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

Turnover and order book

CONTENTS

QUESTIONS REGARDING

THE TURNOVER

This chapter will show the summary of turnover and order book

developments for all seven countries first. After that, the results

concerning turnover and order book will be shown in more detail

per country.

”If you compare your turnover of the fourth quarter of 2019 to

the fourth quarter of 2018, how did your turnover develop?”

“How big (in months) is your current order book portfolio? So for

how many months will you be able to keep your current staff

working?”

“What are your expectations for the development of your

turnover in the first quarter of 2020 in comparison to the

turnover in the first quarter of 2019?

QUESTION REGARDING

THE ORDERBOOK

8

Introduction | Summary | The United Kingdom | Germany | France | Poland | Belgium | The Netherlands | Spain

Page 9: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

38%

30%

42% 42%

12%

26%

37%35%

42%36%

56% 56%

37%

21%

-70%

-50%

-30%

-10%

10%

30%

50%

70%

Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19

TURNOVER BALANCE

NEGATIVE BALANCE

Turnover and order book

(% INCREASE minus % DECREASE)

POSITIVE BALANCE

UK Germany France Poland Belgium The Netherlands Spain

9

If you compare your turnover of Q4-19 to the same quarter last year, how did your turnover develop?

Turnover

Introduction | Summary | The United Kingdom | Germany | France | Poland | Belgium | The Netherlands | Spain

Page 10: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

Turnover outlook Order book portfolioHow big is your current order book portfolio? If you compare your turnover of Q4-19 to Q4-18, how did your turnover develop?

What are your expectations for the development in Q1-20?

PO

SIT

IVE

N

EG

AT

IVE

Turnover and order book

TURNOVER BALANCE (% INCREASE minus % DECREASE)

10

COMPARISON SAME QUARTER LAST YEAR

ORDER BOOK (MONTHS)

EU | BELGIUM

42% 30% 32%

39% 36%

29%

-80%

-40%

0%

40%

80%

Q4 Q1 Q2 Q3 Q4 Exp. Q1

2018 2019 2020

5,8

6,0

3

4

5

6

7

Q4 Q1 Q2 Q3 Q4

2018 2019

Introduction | Summary | The United Kingdom | Germany | France | Poland | Belgium | The Netherlands | Spain

Page 11: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

11

Table of contents

5. Appendix1. Research background

2. Country installation profile

3. Turnover and order book

4. Online ordering and buying

Page 12: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

Online ordering and buying

12

Introduction | Summary | The United Kingdom | Germany | France | Poland | Belgium | The Netherlands | Spain

Summary – countries overview

• …

Page 13: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

Online ordering and buying

13

Introduction | Summary | The United Kingdom | Germany | France | Poland | Belgium | The Netherlands | Spain

Country summary – The United Kingdom

• …

Page 14: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

Buying at channel

(in general)Do you buy installation products

through the following channels?

Buying ONLINE

at channelFor the following channels, do

you (sometimes) order online?

Share of money

spend ONLINEApproximately what share of

the money spend through that

channel is ordered online?

Share of orders

done ONLINEApproximately what share of

the number of orders placed is

ordered online?

Specialised installation wholesale ..% ..%

Direct from the manufacturer ..% ..%

DIY store ..% ..%

Online ordering and buying

14

Introduction | Summary | The United Kingdom | Germany | France | Poland | Belgium | The Netherlands | Spain

94%

36%

Where do installers buy (online)

Sample size (N): 150

If buying online

..%of the installers (also) buy at

pure online shops

Taking all 4 channels into account

(wholesale, manufacturer, DIY &

pure online), it appears that

..%buys online

Page 15: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

Online ordering and buying

15

Introduction | Summary | The United Kingdom | Germany | France | Poland | Belgium | The Netherlands | Spain

If ordering online → Products bought online

Specialised installation wholesale (top 5)

What installation related products do you order online through the wholesale channel?Sample size (N): 96

Direct from the manufacturer (top 5)

What installation related products do you order online through the manufacturer?Sample size (N): 55

DIY store (top 5)

What installation related products do you order online through a DIY store?Sample size (N): 34

Pure online shop (top 5)

What installation related products do you order through a pure online shop?Sample size (N): 114

25%

Lighting and luminaries

Switches and sockets

Electrical enclosures/ switch boxes

Cables and wiring

Heating (f.e. boilers, radiators etc.)

Page 16: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

Online ordering and buying

16

Introduction | Summary | The United Kingdom | Germany | France | Poland | Belgium | The Netherlands | Spain

If ordering online → Reasons to buy online

Specialised installation wholesale (top 5)

What are the most important reasons to buy online at the wholesaler?Sample size (N): 96

Direct from the manufacturer (top 5)

What are the most important reasons to buy online at the manufacturer?Sample size (N): 55

DIY store (top 5)

What are the most important reasons to buy online at a DIY store?Sample size (N): 34

Pure online shop (top 5)

What are the most important reasons to buy at a pure online shop?Sample size (N): 114

31%

Cheaper

Fast delivery

Niche products/ product I can’t find anywhere else

Convenient for smaller projects

Time saving

Page 17: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

Online ordering and buying

17

Introduction | Summary | The United Kingdom | Germany | France | Poland | Belgium | The Netherlands | Spain

If NOT ordering online → Reasons to not buy online

Specialised installation wholesale (top 5)

What are the most important reasons to not buy online at the wholesaler?Sample size (N): 46

Direct from the manufacturer (top 5)

What are the most important reasons not to buy online at the manufacturer?Sample size (N): 36

DIY store (top 5)

What are the most important reasons not to buy online at a DIY store?Sample size (N): 20

Pure online shop (top 5)

What are the most important reasons not to buy at a pure online shop?Sample size (N): 36

11%

No personal contact

Loyal to current point of purchase

Payment disadvantages

Inconvenience (other ways aremore convenient)

Habit/ no need

Page 18: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

Online ordering and buying

18

Introduction | Summary | The United Kingdom | Germany | France | Poland | Belgium | The Netherlands | Spain

Highest potential products for pure online

shops (top 5)

Which product groups do you foresee to have the highest

potential to be bought through pure online shops in the

future?Sample size (N): 150

32%Lighting and luminaries

Switches and sockets

Electrical enclosures/ switchboxes

Home automation

Cables and wiring

None

Don't know/no opinion

Devices used for ordering onlineWhat device do you use for ordering online?Sample size (N): 131

91%PC / laptop

Smartphone

Tablet

Pure online shops installers buy atCan you mention the names of all pure online shops you buy at?Sample size (N): 114

46%Amazon

RS Components

Screwfix

Ebay

CPC

TLC

Toolstation

Farnell

Rexel

Other

Don't know/no opinion

Page 19: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

Online ordering and buying

19

Introduction | Summary | The United Kingdom | Germany | France | Poland | Belgium | The Netherlands | Spain

Attitudes towards online buyingIn what degree do you agree with the following statements? Sample size (N): 150

Sum

(strongly) agree

I prefer to first buy products offline at least once, before starting ordering them

online

It would be a good thing if the specialised installation wholesale would launch

an online consumer web shop

The more large projects we have planned, the more we order online

In 5 years from now our company will buy significantly less through the

specialised wholesale channel, in favour of the pure online shops

If a pure online shop like amazon, would offer every product an installer needs

against competitive prices, our company would prefer this channel over the

specialised installation wholesaler

18%

Strongly agree | Agree | Neutral | Disagree | Strongly disagree | Don’t know/ no opinion

37%

13%

28%

21%

20%

Page 20: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

Online ordering and buying

20

Introduction | Summary | The United Kingdom | Germany | France | Poland | Belgium | The Netherlands | Spain

Country summary – Germany

• …

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21

Table of contents

1. Research background

2. Country installation profile

3. Turnover and order book

5. Appendix4. Online ordering and buying

Page 22: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

Research questionnaire

Questionnaire – Theme questions

❑ Do you buy installation products and systems through the following channels?

• Specialised installation wholesale

• Direct from the manufacturer

• DIY store

❑ For the following channels, do you (sometimes) order online?

• Specialised installation wholesale

• Direct from the manufacturer

• DIY store

❑ For the following channels, approximately what share, in %, of the money spend through that channel is ordered online?

• Specialised installation wholesale

• Direct from the manufacturer

• DIY store

❑ And for these channels, what share, in %, of the number of orders placed in total is ordered online?

• Specialised installation wholesale

• Direct from the manufacturer

• DIY store

❑ What installation related products do you order online through the wholesale channel?

❑ What are the most important reasons to buy online at the wholesaler?

❑ What are the most important reasons not to buy online at the wholesaler?

❑ What installation related products do you order online through the manufacturer?

❑ What are the most important reasons to buy online at the manufacturer?

❑ What are the most important reasons not to buy online at the manufacturer?

Page 23: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

Research questionnaire

Questionnaire – Theme questions

❑ What installation related products do you order online through a DIY store?

❑ What are the most important reasons to buy online through a DIY store?

❑ What are the most important reasons not to buy online through a DIY store?

❑ What installation related products do you order online through channels with no or hardly any physical presence?

❑ How often do you order the following products through channels with no or hardly any physical presence?

❑ Can you mention the names of all online channels with no or hardly any physical presence you buy at?

❑ What are the most important reasons to buy through this channel?

❑ What are barriers for you not to buy through this channel?

❑ Which product groups do you foresee to have the highest potential to be bought through this channel in the future?

❑ In what degree do you agree with the following statements?

• The more large projects we have planned, the more we order online

• It would be a good thing if the specialized installation wholesale would launch an online consumer web shop

• If an online channel with no or hardly any physical presence like amazon, would offer every product an installer needs against competitive prices, our company would

prefer this channel over the specialized installation wholesaler

• In 5 years from now our company will buy significantly less through the specialized wholesale channel, in favour of the online channels with no or hardly any physical

presence

• I prefer to first buy products offline at least once, before starting ordering them online

❑ What device do you use for ordering online?

Page 24: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

24

Information USP

Deep knowledge of the

industry

Experienced in qualitative

and quantitave market

research

Dedicated market

research both B2B and

B2C

Market specialist for the

construction, DIY and

installation market for

over 25 years

Strong network of

partners covering all

major countries in the

world

Ability to conduct

research in multiple

countries at the same

time

Multi client reports

covering installers,

contractors, painters,

consumers and architects

Fact based consultancy

Dedication, honesty and

love for the industry

Ability to target all

relevant stakeholders in

the construction and DIY

markets

Page 25: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

25

Information USP

Examples Dedicated market research

• Tailor made

• Driven by your information needs

• Advice & consultancy based on facts and over 25 years of experience in the industry

• Worldwide coverage

• B2B, B2C, qualitative and quantitative research or a combination of both

• Within our market specialism, all types of researches can be conducted

• Targeting the right audience, with the right questions at the right time.

Segmentation Customerjourney

Branding Concept/product research

Customersatisfaction

Trends Distributionresearch

Marketexploration

Pricing Marketsize

Page 26: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

26

Information USP

Providing continuous information for our clients about their main target groups based on facts. Providing insights on key trends, turnover development, futurebuilding volumes, background characteristics of the target groups and much more.

European architectural

Barometer

8 countries

reports quarterly

6,400 interviews by

phone annually

Trends like BIM, DMU,

Media orientation and

future building

volumes

Architects

European contractors

monitor

8 countries

reports quarterly

6,400 interviews by

phone annually

Trends like BIM, DMU,

Media orientation and

branding

Contractors

European mechanical

installation monitor

6 countries

reports quarterly

4,800 interviews by

phone annually

Trends like Branding,

purchase channels,

Media orientation and

characteristics including

Turnover and order

book developments

HVAC installers

European electrical

installation monitor

7 countries

reports quarterly

4,800 interviews by

phone annually

Trends like Branding,

purchase channels,

Media orientation and

characteristics including

turnover and order book

developments

Electrical installers

Painter insights

8 countries

reports quarterly

6,400 interviews by

phone annually

Trends like mechanical

application, labour

shortage, purchase

points and branding

Painters

European home

improvement monitor

11 countries

reports quarterly

26,400 online interviews

annually

Trends like DIY vs

DFM, online buying,

branding and

information on a

product level

Consumers

Page 27: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

27

Information USP

Page 28: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

28

Information USP

Construction Installation DIY Living & Real Estate

Page 29: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

29

Information USP

Shifting decision making

Building information

modelling will become a

license to operate

Design, Build and

maintainSmart homes / offices Ageing society in Europe

Going from gas heating

towards electric

Prefab will become more

widespread

Online buying of products

by professionals

Changing role of the

wholesale

Qualitative & quantitative

labour shortage Europe

Building industry needs to

become smarter , faster

and cheaper

Digitisation

Increase influence

engineers & contractors

Changing role of the DIY

stores

Page 30: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

Max Euwelaan 51

3062 MA Rotterdam

+31-10-2066900

[email protected]

Call center +31-10-8002700

© , USP Marketing Consultancy B.V.

The information in this publication is strictly confidential and all relevant

copyrights, database rights and other (intellectual) property rights are

explicitly reserved. No part of this publication may be reproduced and/or

published without the prior written permission of USP Marketing

Consultancy B.V.

Feel free to contact us for more information

30

27 februari 2020

Mark de Graaf

Consultant

[email protected]

+31 641 765 837

Christian Schrauwen

Research Manager

[email protected]

+31 010 800 2716

Page 31: European Electrical Installation Monitor Q4 2019 · Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 Q4-18 Q4-19 TURNOVER BALANCE NEGATIVE BALANCE Turnover

© 27 February 2020, USP Marketing Consultancy B.V.

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