european sharepoint conference automated tagging and metadata management with sharepoint 2010
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Automated Tagging and Metadata Management
with SharePoint 2010Thomas Mueller
Business Development Manager B-S-S Business Solutions GmbH
Who we are.• Independent software
and consulting company• Founded 1999• 32 employees• Headquarters Eisenach and offices in
Dresden and Mannheim
Die Wartburg in Eisenach …
Our Portfolio.
Context Aware Information Management
Context Aware Information Management
Search Optimization
Online Channel
Optimization
Document ManagementOptimization
KnowledgeManagement &Collaboration
Challenge Enterprise Search.
We need to find • The right information• In the appropriate Context.• With a high Relevance.• Very Fast.
It works on the Internet, there is a mass of technology – so it seems to be easy.
Good Internet Search.
Want to buy a mobile phone in Dresden.
• Location aware• Search scenario
aware
Good Internet Search.
Need help for doing something.
• Proper selection of document types.
• Search scenario aware.
Internet Search – it works.
• The right information• In the appropriate Context.• With a high Relevance.• Very Fast.
And where do we stand with enterprise search?
Situation in Enterprises.• 26% of working time
for searching of relevant Information
• 3,7h / week not finding• 2,5h / week recreating content
IDC – Hidden Cost of information work
Search is important!
There seems to be a problem.
Enterprise Search - a closer look.• Relevant information are not found• Missing relation between information• Information not available where it is needed
Why it works in the internet?
1. Content Quality
People do a lot of things to make content findable.
SEO
Why it works in the internet?
2. Structured Data
1. Content Quality
Why it works in the internet?
1. Content Quality
2. Structured Data
• Extracted Metadata• Facets• Related Searches• …
Why it works in the internet?
• Enriched Documents• RDFa• Microformats• …
1. Content Quality
2. Structured Data
Why it works in the internet?
3. Technology & Usability
1. Content Quality
2. Structured Data
Why it works in the internet?
3. Technology & Usability
1. Content Quality
2. Structured Data
Beside Search technology we need …
Metadata
Information about the documents
Understand user needs
Understand the content
Data Quality
Good Usability
How metadata is generated.Classic content management approach:
metadata are tagged manually
» Takes much time» Will not even be used » Leads to inconsistent and
heterogeneous data
How metadata is generated.
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Search engine approach:
extract metadata during indexing.
» Only available during search» No user control» Doesn‘t break the infomation
silos
Search Search Search
Metadata break the silos.
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Therefore Metadata needs to be
» consistent and specific for the domain.
» Integrated in the process of
content creation.
» Balanced between automated
tagging and user refinement.
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Search Search SearchContent Enrichment
Integrated within content creation.
Enrich documents
automatically
Effective search and document
management
Create documents
Refine extracted metadata.
SharePoint 2010 document workflow.
beyCoo Content Enrichment
Content Enrichment with beyCoo.• Service for automated Tagging and Metadata Management• Unlock unstructured Content and Data Silos
• Detect, extract and annotate Relevant Terms and Entities• Detect Topics• Cluster, link and rate Content
• Transaction based pricing modell• Plugin for SharePoint 2010
Usage of beyCoo.
• Install SharePoint Plugin
• Or use the beyCoo SDK to develop custom integration
• Use the default 25 Entity Types and Functions
• Or integrate your custom vocabulary
• Use beyCoo on every kind of list in SharePoint
• Use it in custom scenarios like workflows or other CMS
Integrate Configure Use
Configure – Manage custom vocabularies
beyCoo example: Wiki sitesAutomatic extraction of persons, locations
and companies
beyCoo example: upload of documentsAutomatic extraction of persons, locations and
companies
Integrated in SharePoint Metadata Management
Terms can be integrated in the term store automatically.
Folder-Less Filtering with beycoo
Metadaten are available as filter for Navigation
within Item Lists.
beyCoo extends possibilities of search.Metadata can be used as Search
Refiner within search.
Automated Metadata Management - Benefits.
• Increased quality by the use of consistently enriched content
• Contents and documents are better and easier to find and to manage.
• Save costs due to enhanced search and automated content optimizationen.
Thank you!
B-S-S Business Software Solutions GmbHThomas MuellerWartburgstrasse 199817 Eisenach/Germany
Tel. +49 3691 709000Mail [email protected] www.b-s-s.de
www.beycoo.comwww.queport.com
Microsoft „Partner of the year 2010“ finalist