evaluating elearning
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a avaliação da formação (em elearning) - do nível 1 ao 3 de KirckpatrickTRANSCRIPT

M-ICTE2009 Conference, Lisbon, 22-24 April
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José Reis Lagarto

evaluating elearning
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto 2
Who am I… ?Professor at Portuguese Catholic UniversityPedagogical coordinator of the elearning master degree
“ICT and Education”related to Teachers Training

Initial question… what really eLearning is?
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Distance Education?
knowledge mangement?
Mobile learning ?
Face to face learning?
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

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eLearning is the use of Internet technologies to distribute a set of solutions that allow the increasing of knowledge and abilities, either at individual level, either at institutional level.
Rosenberg (2007)
Formal training Knowledge management
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

evaluating?Why?
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Are the learning goals achieved ?
Are there areas where improvementis possible?Can we be
obtain a better position in the market?
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

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Evaluatingwhat?
Micro vision
Macrovision
For a component of a course
For a specific course
Curriculum/program
For a organization /SME
For a particular activity sector
On a social levelm- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

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O que avaliar ?
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto
Evaluatingwhat?
Micro vision
Macrovision
For a component of a course
For a specific course
Curriculum/program
For a organization /SME
For a particular activity sector
On a social level

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evaluating
When ?
Before training
During trainingdelivery
After Training
Are there conditions for sucess ?
Are the training strategy And materials adequate ?
The impact of training in the organization
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

Paulsen & Vieira (2006) had indicated some criteria to judge the global quality of an elearning program.
Credibility of the training institutionGuarantee of quality criteria (standards)Previous information and counselingCosts of the courseSupport to e-student (technical and counseling)Individual preferences (learning styles)
9m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

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1 - satisfaction -the students had liked the training?- the drop out rate was low?
2 - learning -what had they learned?- had the aims of learning been reached?
3 - abilities - Are the students applying the new abilities in its workplace?
4 - results - Is the organization improving its outcomes by the training of its workforce?
- how much earns the institution with the training of its collaborators?
The Kirkpatrick frameworkThe Kirkpatrick framework
levels
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

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student’s satisfaction
level 1
Coordination of the course
Contents related to personal objectives
Technology (LMS …)
Tutorial model
Pedagogical model / training design
evaluation criteria
?
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto
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Evaluation tools
Questionnaires
Interviews (singles or in focus group)
Forums
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto
student’s satisfaction
level 1

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Satisfaction questionnaire (example)
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

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Results of satisfaction quiz– Research Methodologies in Education - 2007/2008
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

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• Diagnosis• Lists of confidence
• minimum technical characteristics • Scales of abilities
•formal abilities (academic or professional qualification) •specific abilities in some areas (previous linguistics abilities and digital literacy)
Learning outcomes
Level 2
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

Mestrado em Ciências da Educação, especialização em Informática Educacional CONDIÇÕES DE ACESSO Edição 2007/2009 a) Habilitaçõesa) Habilitações: Pode candidatar-se ao curso de mestrado em Ciências da Educação (Especialização em Informática educacional (e-learning))
os candidatos com o grau de licenciado. b) Competências de utilização ao nível da informática: b) Competências de utilização ao nível da informática: O curso de informática educacional tem como pressuposto que os alunos detenham competências médias no domínio da
utilização dos softwares de utilização corrente (processador de texto, folha de cálculo, apresentações) e da utilização da Internet e da Web.
Deste modo, a frequência do curso está dependente da existência dessas mesmas competências. Como a UCP não fará verificação dos pré-requisitos, o candidato será responsável pelas suas capacidades no domínio das ferramentas informáticas. No anexo I define-se o perfil desejável de competências informáticas de entrada no Mestrado.
c) Competências linguísticas c) Competências linguísticas Embora a língua oficial do Mestrado seja o Português, os candidatos deverão possuir competências de leitura e interpretação
de textos escritos em Inglês, dado que alguns materiais pedagógicos distribuídos ou a pesquisar pelos alunos poderão estar nesse idioma.
d) Requisitos tecnológicosRequisitos tecnológicos Para a frequência do curso, os alunos devem dispor, em permanência, de um computador multimédia e acesso à Internet,
preferencialmente em banda larga. Anexo I
Pré-requisitos de competências informáticas Pré-requisitos de competências informáticas para acpara acesso ao Mestrado em Informática Educacional Consideram-se pré-requisitos informáticos gerais:
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Academic qualification
Digital literacy
Adequate knowledge foreign language
Hardware requirements
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto
Scale of abilities

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• formative• self evaluation• hetero-evaluation
• peers• tutor/professor/system
• sumative• self evaluation• hetero-evaluation
• peers• tutor/professor/system
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto
Learning outcomes
Level 2

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online self evaluation tests
assignments
Project work
Fóruns participation
participation in sincronous
sessions
• Setting of a minimum number of participation
• Setting of evaluation criteria of each message
• Interaction• Confrontation• Lidership• Different
approaches• …
• Number of messages posted per day
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto
Learning outcomes
Level 2

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Face to face evaluation(quality recognition)
• Testes online tests
-Múltiple choice- true - false- fill in gaps- de correspondência- …
• written testes escritos
• projects discussion
• Labs work
• Chats’ participation
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto
Learning outcomes
Level 2

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evaluating learning outcomesevaluating learning outcomes
on-line individual works
Particpation in chats
forum participation
on-line working groups
face to face evaluation- tests / projects/ …
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

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evaluation final evaluation (%)
Face to face(teste ou work debate) 50 a 60Assignments / required along the training period 15 a 20
Colaborative work - written documents sumbited to tutor.
20 a 30
Participation in online sincronous activities (according teacher strategies)
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% of different evaluation components in a single Curricular Unit
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

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evaluation of abilities
level3
external evaluation
department director opinion
self evaluationLess complaints
Less acidents
Raise off sales
……
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

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It is possible to evaluate at this level , if
The training is a consequence of clear needsThe learner has strong motivation
There are logistics conditions allowing th evidence of new skills
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto
evaluation of abilities level3

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Results inside
organisation
Nível 4
Level 4 measures the results of learning at the institutional level
• The training contributes to the objectives of the business?
• The training responds efficiently to the needs identified?
• What level of investment in training is recovered?
ROIm- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

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Evaluating e-learning
Evaluating learning
Evaluating communication tools
Conclusion:Knowledge
Skills
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

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Thanks for your attention!
m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto