evaluation and learning: the what works fund experience · adult questionnaire and child survey...

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Evaluation and Learning: The What Works Fund experience Rebecca Graham Money Advice Service|@FinCapStrategy Juliette Collier Campaign for Learning|@JulietteCfl Dr Laurence Piercy Good Things Foundation|@GoodThingsFDN Stephanie Hayter The Money Charity|@TheMoneyCharity Scott Morrison Money Advice Service|@FinCapStrategy @FinCapStrategy #TalkMoney|#FinCap17

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Page 1: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Evaluation and Learning: The What Works Fund experience

Rebecca Graham Money Advice Service|@FinCapStrategy

Juliette Collier Campaign for Learning|@JulietteCfl

Dr Laurence Piercy Good Things Foundation|@GoodThingsFDN

Stephanie Hayter The Money Charity|@TheMoneyCharity

Scott Morrison Money Advice Service|@FinCapStrategy

@FinCapStrategy #TalkMoney|#FinCap17

Page 2: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Evaluation and Learning: The What Works Fund experience

Rebecca GrahamResearch & Evaluation ManagerThe Money Advice Service (UK)[email protected]

@FinCapStrategy #TalkMoney|#FinCap17

Page 3: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Client Name

Financial Capability

• Learning• Improving• Evidencing

1. Why evaluation?

3

Evaluation & Learning: The What Works Fund experience

Page 4: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Financial Capability

Source copy

What is MAS doing about it?

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Evaluation & Learning: The What Works Fund experience

VIS

ION

A highly effective financial capability sector

AC

TIV

ITIE

S

EvaluationToolkit

IMPACT Principles

Support

Evidence Hub

MAS evidence &

insight

What WorksFund

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Financial Capability

Source copy

The Toolkit

5

Evaluation & Learning: The What Works Fund experience

Understand your

programme

Measure a change

Learn and Share

Page 6: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Financial Capability

The What Works Fund:

A programme of activity that seeks to increase our understanding of how to improve financial capability across the UK.

Financial Capability

6

Evaluation & Learning: The What Works Fund experience

Page 7: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Financial Capability

Source copy

What is MAS doing about it?

7

Evaluation & Learning: The What Works Fund experience

Organisation Life stage Project type Description + Evaluation

The Money Charity

Children and young people

Scale up To deliver financial capability workshops in schoolsand colleges across England, Wales and NorthernIreland and test whether the workshops deliveredhave a significant effect on students’ financialcapability when compared with a ‘business as usual’control, and whether this differs across age ranges.

Campaign for Learning

Children and young people

Pilot To pilot and evaluate the impact of flexible rent payments, savings and use of credit, delivered with social landlords.

Good Things Foundation

Working age Pilot To pilot and evaluate the impact of a new approach to improving the financial capability of vulnerable people using face-to-face community based support and digital learning.

Page 8: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline
Page 9: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline
Page 10: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline
Page 11: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline
Page 12: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline
Page 13: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline
Page 14: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline
Page 15: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline
Page 16: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline
Page 17: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline
Page 18: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline
Page 19: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Juliette CollierNational DirectorCampaign for Learningwww.campaign-for-learning.org.ukjcollier@cflearning.org.uk

Campaign for Learning

Family Fortunes:Building Family Financial Capability and Resilience

Page 20: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Campaign for Learning

Financial Capability

• Preventative approach• Family learning pedagogy• Training for trusted intermediaries• Inclusive model• Project target audience EAL families• Children aged 7-11• Flexible 10 hour programme

Family Fortunes Model

2

Family Fortunes

Page 21: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Campaign for Learning

Financial Capability

• A lesson plan for the session

• Resources and activities for parents

• Resources and activities for children with parents

• Children join parents in session where possible

• A ‘Take Away’ home learning activity for families

Programme Structure

2

Family Fortunes

Page 22: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Campaign for Learning

Financial Capability

2

Family FortunesFamily Fortunes Team

Page 23: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Campaign for Learning

Financial Capability

2

Family Fortunes

Why Family Fortunes?

Page 24: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Financial Capability

Campaign for Learning

Theory of Change

24

Family Fortunes

Page 25: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Financial Capability

Campaign for Learning

Research partner: Institute of Education, UCL

Point of delivery evaluations of practitioner training

Pre and post testing (adults and children) built into the programme delivery to evidence any changes in participants’ skills and knowledge

Comparison group

Follow up interviews to identify and understand any behavioural change

Process evaluation, including practitioner interviews to understand strengths and weaknesses of the delivery model and how it might be improved

Research Overview

25

Family Fortunes

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Financial Capability

Campaign for Learning

Tutors Tutor Training Target Numbers: 60 Point of delivery Evaluation questionnaire Complete: 66 tutors completed training

FamiliesIntervention Group

FF Course Evaluation Target Numbers: 300

Weeks 1 and 5 of programme delivery Adult Questionnaire and Child Survey

3 weeks post Semi-structured Interviews

4-6 months post Semi-structured interviews

Families Comparison Group

Non FF Family Learning programme

Target Numbers: 300 Weeks 1 and 5 of non-Fncapprogramme delivery

Adult Questionnaire and Child Survey

On-going

Progammes Process Evaluation Target Numbers:: 30 Throughout project timeline and programme delivery

Focus groups,observations, semi-structured tutor interviews

On-goingI

Data Collection: Who, What, When and How

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Presentation Title

Page 27: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Financial Capability

Campaign for Learning

Practitioner Training Evaluation

88%

88% of training participants rated the FF resources/material as ‘excellent.’

31 programmes delivered or set up across England

8% of training participants

had previously received financial capability training

8%

27

Family Fortunes

31

Page 28: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Financial Capability

Campaign for Learning

Financial Capability

"Thank you today has been fantastic and it was great to share ideas and good

practice both for this course and in general."

"Its great and I can't wait to deliver it."

"Everything was so beneficial from today. I can't fault it. Looking forward

to delivering the programme."

"It was an excellent mix of practical and thoretical - not much to improve!"

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Presentation Title

Page 29: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Financial Capability

Campaign for Learning

Pre and Post Testing Tools

29

Family Fortunes

Page 30: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Financial Capability

Campaign for Learning

“The most useful bit was learning about things going on different websites that I didn’t know about; how you can save money, like you can make a chart about the bills what are going out every month and then what money you’ve got left over you can either save it or go out and buy something”

Financial Capability

30

Family Fortunes

Page 31: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Laurence Piercy

Researcher

Good Things Foundation

laurence.piercy@goodthingsfoundatio

n.org

Good Things Foundation & Toynbee Hall

Supported Transactions

Page 32: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Client Name

Financial Capability

Client Name

Q. Are individuals receiving financial capability support better able to transact online if they are also supported to undertake a live transaction online?

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Supported Transactions

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Financial Capability

Client Name33

Supported Transaction

Page 34: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Client Name

Financial Capability

Client Name

A. Yes

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Supported Transactions

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Financial Capability

Client Name35

Supported Transaction

Page 36: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Financial Capability

Client Name36

Page 37: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Financial Capability

Client Name

Surface the transaction

Different messaging for different audiences

Choice, autonomy, and personal relevance

Fear of losing control may be a bigger factor than security

37

Supported Transactions

Page 38: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Good Things Foundation & Toynbee Hall

[email protected]

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Financial CapabilityFinancial Capability

Q&A

Juliette Collier, Campaign for LearningDr Laurence Piercy, Good Things Foundation Stephanie Hayter, The Money CharityScott Morrison, Money Advice Service

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Evaluation & Learning: The What Works Fund experience

Page 40: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Financial CapabilityFinancial Capability

To hear more about how we can support you to evaluate your financial capability programme, contact us at [email protected]

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Evaluation & Learning: The What Works Fund experience

Page 41: Evaluation and Learning: The What Works Fund experience · Adult Questionnaire and Child Survey On-going Progammes ProcessEvaluation Target Numbers:: 30 Throughout project timeline

Thank you

www.fincap.org.uk@FinCapStrategy |#TalkMoney|#FinCap17