evaluation of open government data implementation of city of vienna

Evaluation of the OGD Implementationof the City of Vienna

Johann Höchtl, Danube University Krems Open Data Dialog 2013

Johann Höchtl, Danube University KremsOpen Data Dialog 2013 FOKUS Berlin

November | 2013| Seite 2

Our Projects

• Austrian Chancellery– Open Data Competition Austria– Development of Open Government Data Standards– Round table Public Sector Register Architecture

• City of Vienna– Advisor to the SmartICT strategy– Support on Open Data projects– Study on the implementation of the Open Government

strategy

• Ministry of Finance– Re-occuring jour fixe with IT-department



Agenda

• 2012: Field study– Interviews (oral and written) with

municipal departments, citizens, business representatives, researchers, journalists

• 2013: Workshop with Heads of Municipal Departments

• Results, Interpretation & Recommendations



2012: FIELD STUDY - OGD IMPLEMENTATION OF CITY OF VIENNA

Qualitative and quantitative Interviews, content analysis, desk research

196 Datasets - 106 Applications



Study design & Methodology

• Desk research– Legal & European perspective, strategic

documents

• Written polls and interviews with– Department OGD responsible;

– Citizens, business representatives, journalists, researchers „Stakeholder“



Statistics

• Study timeframe June – October 2012• Stakeholder constituency:

– External: 2/3 < 41 years old, 40% of interview partners within 21-30 years,80% of written poll participants male

– Internal: Participation of every department; 1/3 of municipal department representatives ICT advisors



Organisational Setting

• Administrative steering power by municipal directorate

• De-facto independent departments with broad scope for action, limited co-operation

• Virtual OGD-department: ICT, PR, Economy, labour & statistics, data protection, land survey

• Departments required to nominate OGD responsible

• Central register coordinator to harmonize cross-department data structures and statistic methodologies

• Priorization according to OGD process model



Results: Department voices

• Motivation: Employees see the value of their doing by public appreciation (feedback and applications)

• Poor men’s information management by using the OGD portal.

• Quality assurance by back-reported mistakes• Potential for harmonised data-basis• Increased effort by format conversions, personnel

effort highly dependent on existing ICT-infrastructure

• No measurable change of public contacts



Results: External stakeholder voices

• Citizens: legal embedding of OGD, „How-To’s“ What can be done with data?

• Business: OGD cheap and additional resource used upon business requests– BUT missing data harmonization complicates cross-sector data

comparison

• Academia: accessible high quality-data for analysis and visualisation

• Journalists: Potential for revelations– BUT insufficient technical & statistical expertise

• App-devs: Interested in technical challenges, very limited business incentives– BUT better back-channels to data-responsibles for inquires



Results: Evaluation study – key findings

• Good– Reusing what is available (CMS instead CKAN)– Unambiguous organizational setting with

established monitoring processes

• Fair– OGD public relations – Subsidy schemes take OGD into account

• Potential– Integrate OGD into OG measures, raise political

awareness– Central ICT message bus and data storage



Recommendations – local authority / administration

• OGD as an infrastructure requires novel re-financing – departments shall not be punished for opening up their data

• Data harmonisation• Department-spanning data bus• Stakeholder-oriented PR and

development initiatives



Recommendationsgovernment / political layer

• From OGD portal to OG platform: OGD as an integral part for Open Government

• Subsidies according to seed funding methodologies: from idea to implementation



Recommendations - federal layer

• Make open the default: prepare for FOI

• CC-BY (or comparable License) as default of public funding schemes

• Elements of „school of data“ in schools and university curricula

• Get business (chambers of commerce) on the OD-board



2013: WORKSHOP &DEPARTMENT RE-ASSESSMENT



2013: Workshop, DepartmentRe-assessment & further Plans

• Invitation by municipal directorate– Targeting heads of municipal departments,

political bureaus and OGD responsibles– ~2/3 of department representatives attended

of which many provided no data

• Goal:– Convey goals of Open Government Roadmap

2014– Increase data supply– Discuss novel & stakeholder oriented

publication methods



Workshop

1. Introduction of OG(D) by head of municipal directorate and OGD Competence centre

2. Voices of municipal departments AND application developers / academia users

– Implementations– Experiences

3. Presentation of International good practice & work by department representatives:

– Potentials– Fears– Contribution to OG strategy 2014



Workshop results

• Groundwork not yet finished: diverse knowledge of what comprises OGD– Big Data, Personnel data, Computer

surveillance mentioned in the same vein as Open Government Data!

• BUT: Double as many ideas for publication of new data sets identified during the workshop than risks and threats!

Deadline for the submission of papers,workshop proposals, reflections: 6. December 2013

Notification of acceptance7. February 2014

Camera-ready paper submission28 February 2014

Conference21. - 23. May 2014

• Open Data, Transparency and Open Innovation• E-Democracy and E-Participation• E-Voting• Bottom-Up Movements• Social and Mobile Media for Public Administration• Open Collaborative Government • Democracy, Globalization and Migration• Connected Smart City• Technology and Architecture• Self-governance in Complex Networks• Rethinking Information Visualization for the• People • Freedom and Ethics in Digital Societies• Design and Co-creation for E-democracy

• PhD Colloquium

Important Deadlines

http://www.slideshare.net/jhoechtl/

https://www.facebook.com/myprivate42

http://at.linkedin.com/in/johannhoechtl/

Dr. Johann Hö[email protected]

http://www.slideshare.net/jhoechtl/

https://www.facebook.com/myprivate42

http://at.linkedin.com/in/johannhoechtl/

mailto:[email protected]

evaluation of open government data implementation of city of vienna

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