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1 1 Evaluation Planning Logic Model Development © Fraser Health Authority, 2012 The Fraser Health Authority (“FH”) authorizes the use, reproduction and/or modification of this publication for purposes other than commercial redistribution. In consideration for this authorization, the user agrees that any unmodified reproduction of this publication shall retain all copyright and proprietary notices. If the user modifies the content of this publication, all FH copyright notices shall be removed, however FH shall be acknowledged as the author of the source publication. Reproduction or storage of this publication in any form by any means for the purpose of commercial redistribution is strictly prohibited. This publication is intended to provide general information only, and should not be relied on as providing specific healthcare, legal or other professional advice. The Fraser Health Authority, and every person involved in the creation of this publication, disclaims any warranty, express or implied, as to its accuracy, completeness or currency, and disclaims all liability in respect of any actions, including the results of any actions, taken or not taken in reliance on the information contained herein. Susan Chunick, Director Lisa Kristiansen, Evaluation Specialist Evaluation & Research Services October 30, 2012 Department of Evaluation and Research Services ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ Library | Education | Administration | Development

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11

Evaluation Planning Logic Model Development

© Fraser Health Authority, 2012

The Fraser Health Authority (“FH”) authorizes the use, reproduction and/or modification of this publication for purposes other than commercial redistribution. In consideration for this authorization, the user agrees that any unmodified reproduction of this publication shall retain all copyright and proprietary notices. If the user modifies the content of this publication, all FH copyright notices shall be removed, however FH shall be acknowledged as the author of the source publication.

Reproduction or storage of this publication in any form by any means for the purpose of commercial redistribution is strictly prohibited.

This publication is intended to provide general information only, and should not be relied on as providing specific healthcare, legal or other professional advice. The Fraser Health Authority, and every person involved in the creation of this publication, disclaims any warranty, express or implied, as to its accuracy, completeness or currency, and disclaims all liability in respect of any actions, including the results of any actions, taken or not taken in reliance on the information contained herein.

Susan Chunick, DirectorLisa Kristiansen, Evaluation Specialist

Evaluation & Research Services

October 30, 2012

Department of Evaluation and Research Services‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐

Library | Education | Administration | Development

http://research.fraserhealth.ca/

33

Department of Evaluation and Research Services Contact Info – Updated October 2012

Susan Chunick

Director

604.587.4681

[email protected]

Julie Hadden

Research Ethics Coordinator

604.587.4436

[email protected]

Dr. Sonia Singh

Program Medical Director

604.541.5830

[email protected]

Magdalena Swanson

Research & Grant Development Facilitator

604.587.4637

[email protected]

Eva Johnson

Administrative Assistant

604.587.4628

[email protected]

Lisa Kristiansen

Evaluation Specialist

604.587.4445

[email protected]

Camille Viray

Educaiton & Communications Coordinator

604.587.4413

[email protected]

Michelle Purdon

Library Services Manager

604.851.4700 x 646832

[email protected]

Samar Hejazi, PhD

Epidemiologist

604.587.4438

[email protected]

David Whitehurst, PhD

Health Economist

604.587.5902

[email protected] http://research.fraserhealth.ca/

Parveen Sangha,

.8FTE Research Leader, Surrey Campus

[email protected]

44

Strategic Imperatives

Be an academic healthcare organization that improves health outcomes and health services sustainability through teaching, training and research

66

77

88

ObjectivesObjectives

Understand basic components of a logic model Understand basic components of a logic model

Develop a logic model Develop a logic model

Understand how a logic model can be used to Understand how a logic model can be used to assist planning and evaluating assist planning and evaluating programs/interventions programs/interventions

Understand and develop output and outcome Understand and develop output and outcome indicators for your logic model indicators for your logic model

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AgendaAgenda9:00 9:00 --9:45 How to Develop a Logic Model9:45 How to Develop a Logic Model9:45 9:45 --10:15 Logic model break10:15 Logic model break--out groupsout groups10:15 10:15 --10:30 Report back10:30 Report back

10:30 10:30 --10:45 Break10:45 Break

10:45 10:45 --11:15 Output and Outcome Indicators11:15 Output and Outcome Indicators11:15 11:15 --11:45 Indicator break11:45 Indicator break--out groupsout groups11:45 11:45 --12:00 Report back12:00 Report back

Intro to Evaluation Registry and Program Evaluation Intro to Evaluation Registry and Program Evaluation Workshop Workshop

1010

Group SurveyGroup Survey

Your experience with logic models? Your experience with logic models?

1111

Key ResourceKey Resource

““A Guide to Planning and Conducting A Guide to Planning and Conducting Program EvaluationProgram Evaluation”” 2009. Fraser Health 2009. Fraser Health Department of Evaluation and Research Department of Evaluation and Research Services.Services.

DERS website DERS website http://research.fraserhealth.ca/evaluation/servhttp://research.fraserhealth.ca/evaluation/serv ices_for_program_evaluation/guide_to_planniices_for_program_evaluation/guide_to_planni ng_and_conducting_program_evaluation/ng_and_conducting_program_evaluation/

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What are Logic Models Used for ?What are Logic Models Used for ?

Planning and Evaluating Planning and Evaluating Programs/ProjectsPrograms/Projects

A Program/Project/Intervention is: A Program/Project/Intervention is: ““Any group of related, complementary Any group of related, complementary

activities intended to achieve specific activities intended to achieve specific outcomes or results.outcomes or results.””

1313

Programs/InterventionsPrograms/InterventionsDirect service Direct service CommunicationCommunicationEducation and TrainingEducation and TrainingResearch initiativesResearch initiativesSurveillance systemsSurveillance systemsLaboratory diagnosticsLaboratory diagnosticsCommunication campaignsCommunication campaignsInfrastructure Infrastructure –– IT systems, buildingIT systems, buildingAdministrative systems Administrative systems

141414

1515

Program/Project Profile/DescriptionProgram/Project Profile/Description

1.1. Background and ContextBackground and Context

What is the program/project?What is the program/project?

Why was the program/project established? Why was the program/project established?

Related research/experience or Related research/experience or similar/complimentary program/projects?similar/complimentary program/projects?

2.2. Program/Project goals/purposeProgram/Project goals/purpose

LongerLonger--term, how linked to organizational goals?term, how linked to organizational goals?3.3. Target populationTarget population

Who is the program/project intended to serve? Who is the program/project intended to serve? Benefits?Benefits?

1616

INTRO to LOGIC MODELSINTRO to LOGIC MODELS

1717

What Does a Logic Model Look What Does a Logic Model Look Like?Like?

181818

Simplest Form

INPUTS ACTIVITIES OUTPUTS OUTCOMES

2020

212121

A logic model isA logic model is……

A depiction of a program showing what the A depiction of a program showing what the program is planned to do and accomplishprogram is planned to do and accomplish

A series of A series of ““ifif--thenthen”” relationships that, if relationships that, if implemented as intended, lead to the desired implemented as intended, lead to the desired outcomes outcomes

The core of program planning and evaluationThe core of program planning and evaluation

Tool to facilitate transparency Tool to facilitate transparency

Tool to help anticipate unintended Tool to help anticipate unintended consequencesconsequences

222222

Other similar approaches to logic Other similar approaches to logic models: models:

Theory of changeTheory of change

Program actionProgram action

Model of changeModel of change

Conceptual mapConceptual map

Outcome mapOutcome map

Program logicProgram logic

Program theoryProgram theory

2323

How Logic Models Help How Logic Models Help Planners/EvaluatorsPlanners/Evaluators

Better able to address such questions as:Better able to address such questions as:

How is the program/project supposed to work?How is the program/project supposed to work?

Where do the assumptions in the model hold and Where do the assumptions in the model hold and where do they break down?where do they break down?

Where are the gaps or unrealistic assumptions in the Where are the gaps or unrealistic assumptions in the model?model?

Which components are not implemented in practice?Which components are not implemented in practice?

2424

How Logic Models Help How Logic Models Help Planners/EvaluatorsPlanners/Evaluators

Enhancing Critical and Enhancing Critical and Logical ThinkingLogical Thinking

2525

A Series of Logical StepsA Series of Logical Steps

2626

Enhancing Critical Thinking Enhancing Critical Thinking

E.g. E.g. ““This webThis web--based patient selfbased patient self--care care management tool management tool will show how will show how improvements in information sharingimprovements in information sharing of a of a patientpatient’’s chronic disease health s chronic disease health information among members of the information among members of the patientpatient’’s health care team, including the s health care team, including the patient themselves, patient themselves, will improve healthwill improve health..””

272727

What We Invest What We Invest Human, Fiscal, Material, OrganizationalHuman, Fiscal, Material, Organizational ResourcesResources

INPUTSINPUTS

ResearchResearchPlanning Planning

Evaluation Evaluation

Systematic Reviews of EvidenceNeeds Assessment Population Data

ResourcesResources

Funding Funding Labour (paid/unpaid) Labour (paid/unpaid)

PartnersPartnersFacilitiesFacilities

EquipmentEquipmentMaterialsMaterials

TechnologyTechnologyTime Time

Demand (people) Demand (people)

282828

What Do We Do? What Do We Do? And for Whom? And for Whom?

ACTIVITIESACTIVITIESRefer, Treat, Discharge Refer, Treat, Discharge Train, teachTrain, teachDeliver servicesDeliver servicesDevelop products & Develop products & resourcesresourcesNetwork with othersNetwork with othersBuild partnershipsBuild partnershipsAssessAssessFacilitateFacilitateWork with the mediaWork with the media

Customers: Customers:

Patients Patients

ClientsClients

ResidentsResidentsPartners: Partners:

AgenciesAgenciesDecision makersDecision makers

FH ManagementFH ManagementPolicy makersPolicy makers

GovernmentGovernment

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What Does a Program Produce?What Does a Program Produce?

OUTPUTSOUTPUTS

# of Patients treated/receive care# of Patients treated/receive care# of Clients taught# of Clients taught# of Workshops delivered# of Workshops delivered# of Communication plans developed# of Communication plans developed# of Decisions made# of Decisions made

3030

OUTCOMESOUTCOMESWhat results for individuals, groups, organization levelsWhat results for individuals, groups, organization levels....……

SHORTSHORTLearningLearning

Changes in Changes in (quantify/qualify)(quantify/qualify) AwarenessAwareness KnowledgeKnowledge AttitudesAttitudes SkillsSkills OpinionOpinion AspirationsAspirations MotivationMotivation

Behavioral Behavioral intentintent

MEDIUMMEDIUMActionAction

Changes in Changes in (quantify/qualify)(quantify/qualify)

Behavior Behavior DecisionDecision--makingmakingPoliciesPoliciesSocial actionSocial action

LONGLONG--TERMTERMConditionsConditions

Changes in Changes in (quantify/qualify)(quantify/qualify)

ConditionsConditionsSocial (wellSocial (well-- being)being)HealthHealthEconomicEconomicCivicCivicEnvironmental Environmental

C H A I N      OF     O U T C O M E S 

3131

Logic Model ExamplesLogic Model Examples

3232Source: University of Wisconsin-Extension, Program Development and Evaluation

Complex FormsComplex FormsGraphic display of boxes and Graphic display of boxes and

arrows; vertical or horizontalarrows; vertical or horizontal Relationships, linkagesRelationships, linkages

Any shape possibleAny shape possible Circular, dynamicCircular, dynamic Cultural adaptations; storyboardsCultural adaptations; storyboards

Level of detail & appropriate levelLevel of detail & appropriate level** SimpleSimple ComplexComplex

Multiple modelsMultiple modelsMultiMulti--level programslevel programsMultiMulti--component programscomponent programs

3333

““ReadingReading”” a Logic Modela Logic Model

Inputs, Resources Activities OutcomesOutputs

Resources tooperate program

- Human- Financial

If you have resources, then you can use them to accomplish planned activities

- Process - Event

If you accomplishactivities,then you will (should) deliver product/service

- Products of activities

If you produce outputs,then participantswill benefit in aparticular way-Health- Knowledge- Skills

3434

An Everyday Logic ModelAn Everyday Logic Model

Getpills

Pills taken

PainGoneYes or No

Return to work

Connect program components by a series of “If… Then” statements (WK Kellogg Foundation, 2004)

$$$

Car

Problem/Need: I have a headache!

Input Activities Output Outcome

3535

An Everyday Logic ModelAn Everyday Logic Model

1.Son goes to Store

2.Selects bread3. Pays for

bread

2 loaves bought

Sandwich made

Mom is happy!

Connect program components by a series of “If… Then” statements (WK Kellogg Foundation, 2004)

Activities Outputs Outcome

3636

Diabetes Clinic Diabetes Clinic -- EducationEducation

Dieticians

Nurses

MDs

Resources

Guidelines

Other?

Inputs

Patient assessmen ts

Referred to classes

Taught self- manage- ment

Case manage- ment (1-1)

Patients followed

Activities Outputs Short- Medium

Long Term

# of Patients assessed

# of Patients referred

# of Patients taught

# of Patients managed 1-1

# of Patients return for annual visit

Patients apply knowledge to self-care

Patients’ blood glucose levels remain stable

Improved overall health

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3939

Important to rememberImportant to remember……

Planned program activitiesPlanned program activities

Expected outputs and outcomesExpected outputs and outcomes

Your planned work intended outcomesYour planned work intended outcomes

Outcomes are intended, but not directly attributableOutcomes are intended, but not directly attributable

Based on:Based on:

Assumptions about program components Assumptions about program components

Assumptions about the relationship between Assumptions about the relationship between activities/outputs/outcomesactivities/outputs/outcomes

4040

For planningFor planning

Clarify the problem or issueClarify the problem or issue

What is the need?What is the need?

Who is the target population?Who is the target population?

What is the objective of the program?What is the objective of the program?

Why do you think your program will work? Why do you think your program will work?

Funding decisions are more favorable if you can Funding decisions are more favorable if you can demonstrate clearly how and why the program will demonstrate clearly how and why the program will succeedsucceed

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For implementationFor implementation

What is the relationship between the planned activities and intended results?

How does the target population access the program?

Identify indicators of performance, collect and report on information

Communicate with program recipients, stakeholders how the program intended to operate

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Looking forward to EvaluationLooking forward to Evaluation

““If you donIf you don’’t know where yout know where you’’re going, re going, how are you gonnahow are you gonna’’ know when you get know when you get

there?there?””

-- Yogi BerraYogi Berra

4343

What else might affect a What else might affect a programprogram’’s/projects/project’’s success?s success?

4444

ContextContext

Environmental factorsEnvironmental factors

Influence program/projectInfluence program/project

Factors not under programFactors not under program’’s/interventions/intervention’’s s control control

Called: Called: •• Intervening variablesIntervening variables•• Confounding variablesConfounding variables•• Stuff that gets in the wayStuff that gets in the way

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Logic ModelsLogic Models

Accompanied by text that describes context, need, target population, external environment, future considerations

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Group ActivityGroup Activity

Thinking about the goals of your Thinking about the goals of your program/intervention, develop the first 3 program/intervention, develop the first 3 components of a logic model. components of a logic model.

1.1. ContextContext2.2. InputsInputs3.3. ActivitiesActivities

4747

Report BackReport Back

4848

BREAKBREAK

4949

5050

Indicators 101Indicators 101

What is an indicator?What is an indicator?

Succinct Succinct measuresmeasures that indicate progress towards that indicate progress towards achieving the goals of a programachieving the goals of a program

The use of Indicators in the logic model context The use of Indicators in the logic model context ……

Indicators are measures used to determine if Indicators are measures used to determine if components in logic model have been achievedcomponents in logic model have been achieved

When collected and interpreted, indicator data will help When collected and interpreted, indicator data will help determine whether the program is operating as shown determine whether the program is operating as shown in the logic model.in the logic model.

5151

Why Use Indicators?Why Use Indicators?

UnderstandingUnderstanding

how an how an intervention (research or service design) is is working and how it might be improvedworking and how it might be improved

Performance monitoringPerformance monitoring

assess if an employee is performing at the expected levelassess if an employee is performing at the expected level

identify areas for improvementidentify areas for improvement

AccountabilityAccountability

inform an assessment of the outcomes & efficiency of an inform an assessment of the outcomes & efficiency of an initiative/program (summative evaluation)initiative/program (summative evaluation)

5252

Linking Indicators with Linking Indicators with Logic Model ComponentsLogic Model Components

process process indicatorsindicators

output output indicatorsindicators

outcome outcome indicatorsindicators

input input indicatorsindicators

5353

Diabetes Clinic Diabetes Clinic -- EducationEducation

INPUTS

Dieticians

Nurses

MDs

Resources

Guidelines

Other

Patient assessments

Referrals to classes

Self- management education class delivery

Case management (1-1)

Patient follow up

Outputs

Patients assessed

Patients referred

Patients taught

Patients managed 1-1

Patients return for annual visit

Patients apply knowledge to self-care

Patients’ blood glucose levels remain stable

Improved overall health

ACTIVITIESSHORT/MED

TERMOUTCOMES

OUTPUTS LONGOUTCOMES

# pts assessed

# pts referred

# pts at annual visit

% of patients with stable blood glucose

levels

# hospital visits for diabetes orCVD

5454

Considerations When Considerations When Choosing IndicatorsChoosing Indicators

5555

Is the indicator relevant?Is the indicator relevant?

Is the indicator appropriately & clearly defined?Is the indicator appropriately & clearly defined?

Will data be available for the indicator and can it Will data be available for the indicator and can it be systematically collected?be systematically collected?

Are data for the indicator currently being Are data for the indicator currently being collected or can costcollected or can cost--effective instruments be effective instruments be developed?developed?

Will the indicator provide sufficient information Will the indicator provide sufficient information about a condition or result to convince about a condition or result to convince supporters and supporters and skepticsskeptics??

Is the indicator quantitative or qualitative?Is the indicator quantitative or qualitative?

Questions to AskQuestions to Ask

5656

Qualitative IndicatorsQualitative Indicators

Qualitative indicators such as selfQualitative indicators such as self--reported reported descriptions of perceptions are important.descriptions of perceptions are important.

Qualitative indicators may provide Qualitative indicators may provide valuable information about facilitators and valuable information about facilitators and barriers to the success of an intervention.barriers to the success of an intervention.

It is useful to collect both quantitative & It is useful to collect both quantitative & qualitative indicators to provide a broader qualitative indicators to provide a broader context for the interpretation of the context for the interpretation of the program/research findings.program/research findings.

5757

AcronymsAcronyms

5858

Good IndicatorsGood Indicators

SMART

S SpecificM MeasureableA AchievableR RelevantT Time-bound

DUMB

D DoableU UseableM MeasurableB Believable

OROR

5959

Output and Outcome Output and Outcome IndicatorsIndicators

6060

OutputOutput IndicatorsIndicators

Output indicatorsOutput indicators

Measure products or actions Measure products or actions that are directly attributable to that are directly attributable to program operations. program operations.

Usually Usually countcount things produced things produced by the project/program. by the project/program.

6161

OutputOutput IndicatorsIndicators

Output indicators Output indicators are under of the direct influenceare under of the direct influence of the program and typically measure of the program and typically measure ……

efficiencyefficiency of the program output of the program output •• number of products produced or services delivered per cost number of products produced or services delivered per cost

incurred or a period of timeincurred or a period of time

qualityquality of the program outputof the program output•• Percent of products meeting predetermined standardsPercent of products meeting predetermined standards

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OutcomeOutcome IndicatorsIndicators

Outcome indicatorsOutcome indicators

Measure Measure effects or effects or resultsresults of a programof a program..

Relate to project/program purpose/goals. Relate to project/program purpose/goals.

Can sometimes be out of the direct sphere of Can sometimes be out of the direct sphere of controlcontrol of the program administrationof the program administration•• Degree of control depends on whether short term or Degree of control depends on whether short term or

longer term longer term ““distancedistance”” of the outcome from the of the outcome from the program sphere of control. Program logic plays a role program sphere of control. Program logic plays a role here.here.

May be quantitative (measures) or qualitative May be quantitative (measures) or qualitative (opinions, experiences).(opinions, experiences).

636363

Outputs versus OutcomesOutputs versus Outcomes

Depends on the program goalsDepends on the program goals

Example (1): Breast Health ClinicExample (1): Breast Health Clinic

Output:Output: Breast health diagnoses are provided Breast health diagnoses are provided within 14 days within 14 days

Outcome:Outcome: Patients receive treatment within Patients receive treatment within ‘‘xx’’ days of diagnosis days of diagnosis (program goal)(program goal)

6464

Outputs versus Outcomes (cont)Outputs versus Outcomes (cont)

Example (2): SeniorsExample (2): Seniors’’ Clinic Clinic

Output:Output: Falls prevention plans prepared for Falls prevention plans prepared for seniors seniors

Short Term/Intermediate Outcome:Short Term/Intermediate Outcome: Falls Falls reducedreduced

Medium/Intermediate Outcome:Medium/Intermediate Outcome: Decreased Decreased Emergency admissions due to fallsEmergency admissions due to falls

Long Term Outcome:Long Term Outcome: Decreased Decreased ““falls falls relatedrelated”” healthcare costshealthcare costs

6565

Selecting Selecting OutcomeOutcome IndicatorsIndicators

Identifying Indicators Identifying Indicators -- Ask:Ask:

How will you know when the outcome has How will you know when the outcome has occurred?occurred?

What does the outcome look like when it What does the outcome look like when it occurs?occurs?

What will you see?What will you see?

Choosing Indicators Choosing Indicators –– Consider:Consider:

Can you observe and measure this Can you observe and measure this indicator?indicator?

Does the indicator tell you that the outcome Does the indicator tell you that the outcome has been achieved?has been achieved?

Would you know if an outcome has been Would you know if an outcome has been achieved without this indicator? achieved without this indicator?

6666

Selecting Outcome IndicatorsSelecting Outcome Indicators

II’’ll know it when I ll know it when I see it rulesee it rule

II’’ll know thatll know that the the <<outcomeoutcome> has > has been reached, been reached, improved, usedimproved, used……..

When I seeWhen I see an an increase in increase in <<indicatorindicator>>

6767Source: University of Toronto Centre for Health Promotion

6868

Group ActivityGroup Activity

Identify one indicator for the following Identify one indicator for the following components of your logic modelcomponents of your logic model

Outputs Outputs

Short/mediumShort/medium--term outcometerm outcome

LongLong--term outcometerm outcome

Describe how they are related (how are Describe how they are related (how are outputs linked with outcomes?)outputs linked with outcomes?)

Describe why the indicators you have Describe why the indicators you have chosen are SMART.chosen are SMART.

6969

Report BackReport Back

7070

What is Evaluation?What is Evaluation?Evaluation is a ProcessEvaluation is a Process

A disciplined approach to organizing thinking A disciplined approach to organizing thinking about any intervention or activity or set of about any intervention or activity or set of activities to maximize its/their probability of activities to maximize its/their probability of success success

A systematic investigation of the merit, worth, or A systematic investigation of the merit, worth, or significance of an object significance of an object

Embraces decisions, processes and outcomes Embraces decisions, processes and outcomes

7171

Evaluation is a ProcessEvaluation is a Process

Evaluation method may differ depending Evaluation method may differ depending on the program/intervention/initiativeon the program/intervention/initiative

No one No one ‘‘rightright’’ way of doing evaluationway of doing evaluation

Don't worry about the plan being perfectDon't worry about the plan being perfect

Evaluation planning is an iterative processEvaluation planning is an iterative process

Evaluation combines theory & practice Evaluation combines theory & practice

7272

What Evaluation is NotWhat Evaluation is Not

Does not assign Does not assign ‘‘blameblame’’

7373

Why Evaluate?Why Evaluate?Appreciative InquiryAppreciative Inquiry

To create To create ““information for planning, designing, information for planning, designing, implementing, and assessing results of our implementing, and assessing results of our efforts to address and solve efforts to address and solve problemsproblems…”…”

~ ~ McDavidMcDavid et al. 2006et al. 2006

7474

When is Evaluation Challenging?When is Evaluation Challenging?

The program has no clear directionThe program has no clear direction

Stakeholders/Decision makers cannot agree on Stakeholders/Decision makers cannot agree on the program the program oror evaluation objectivesevaluation objectives

When there are limited resources/lack of will to When there are limited resources/lack of will to conduct a sound evaluationconduct a sound evaluation

There are no questions about, or lack of There are no questions about, or lack of interest in the fate of, the programinterest in the fate of, the program

Timing to meet external pressures is unrealisticTiming to meet external pressures is unrealistic

Issel, 2004

7575

Standards for Standards for ““Effective EvaluationEffective Evaluation””

UtilityUtility: : Serve the information needs of Serve the information needs of intended user *UTILIZATION FOCUSintended user *UTILIZATION FOCUS

FeasibilityFeasibility: : Be realistic, prudent, diplomatic, Be realistic, prudent, diplomatic, and frugal and frugal

ProprietyPropriety : : Be conducted legally, ethically, and Be conducted legally, ethically, and with due regard for the welfare of those involved with due regard for the welfare of those involved and those affectedand those affected

AccuracyAccuracy: : Reveal and convey technically Reveal and convey technically accurate informationaccurate information

See also: CDC Evaluation Working Group; Stufflebeam, 1999;http://evaluationcanada.ca/site.cgi?s=6&ss=10&_lang=en

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Who is the Evaluation For?Who is the Evaluation For?

The intended The intended user(suser(s) may be: ) may be:

Your and your teamYour and your team

Your bossYour boss

Your bossYour boss’’s bosss boss

Your bossYour boss’’s s bossboss’’ss bossboss

7777

3 Steps for an Evaluation3 Steps for an Evaluation

PreparePrepare

Getting people togetherGetting people together

Administrative considerationsAdministrative considerations

PlanPlan

Write program profileWrite program profile

Develop program theory and logic modelDevelop program theory and logic model

Identify intended Identify intended user(suser(s) and ) and use(suse(s))

Identify Evaluation FocusIdentify Evaluation Focus

Develop evaluation questionsDevelop evaluation questions

Develop evaluation methodologyDevelop evaluation methodology

EvaluateEvaluate

Conduct evaluationConduct evaluation

Develop recommendationsDevelop recommendations

Report findingsReport findings

Use findingsUse findings

7878

Key ResourceKey Resource

““A Guide to Planning and Conducting A Guide to Planning and Conducting Program EvaluationProgram Evaluation”” 2009. Fraser Health 2009. Fraser Health Department of Evaluation and Research Department of Evaluation and Research Services.Services.

DERS website DERS website http://research.fraserhealth.ca/evaluation/servhttp://research.fraserhealth.ca/evaluation/serv ices_for_program_evaluation/guide_to_planniices_for_program_evaluation/guide_to_planni ng_and_conducting_program_evaluation/ng_and_conducting_program_evaluation/

7979

IntroducingIntroducing the Evaluation Registrythe Evaluation Registry

8080

Registry PurposeRegistry Purpose

Online tool for organizing, cataloguing and Online tool for organizing, cataloguing and sharing information related to the evaluation of sharing information related to the evaluation of FH programs. FH programs.

Created to support the Research and Academic Created to support the Research and Academic Development strategic imperative. Development strategic imperative.

Helps meet the Canadian Council on Health Helps meet the Canadian Council on Health Services Accreditation standards for FH as Services Accreditation standards for FH as ““a a Learning Organization and Achieving Positive Learning Organization and Achieving Positive Outcomes."Outcomes."

8181

FeaturesFeatures

Uses Uses RefWorksRefWorks and and RefShareRefShare: a web: a web-- based database that stores, organizes, based database that stores, organizes, catalogues and enables sharing of catalogues and enables sharing of information and documents information and documents

Stored in Canada on the Scholars Portal Stored in Canada on the Scholars Portal at the Ontario Council of University at the Ontario Council of University Libraries (OCUL) in Toronto, Ontario Libraries (OCUL) in Toronto, Ontario

8282

Accessing theAccessing the Evaluation RegistryEvaluation Registry

Click on the highlighted link or go to Click on the highlighted link or go to http://http://refworks.scholarsportal.info/refshare/refworks.scholarsportal.info/refshare/ ?site?site=010711166072400000=010711166072400000. .

8383

The EndThe End