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Norse Consulting

Amanda AllenScott BeckerMax ColanerJohna JohnsChristine KohrsAnn StewardTerry Stickels

Objectives Evaluation of the Taleo system

Ease of job search and application process

Response time from the recruiter Interaction with the recruiter (if any)

Data CollectionEvaluation Process

Applicant Date Applied Requisition

number Position Title Location

Start time End time Number of clicks Feelings Communication

Application Process Applied for 1-2 jobs per week beginning

October 3rd through November 6th

Minimum of 12 per person Total of 89 jobs

Locations Drake University Hospital West Chester UC Health Business Center

4 Categories of Concern

The Signup Locating Taleo page

Easily misled Navigation of Taleo page

Buttons Locations, font color and size

Resume Upload and Formatting Auto Populate function Missing information

The Job Search Multiple search option methods

Did not seem to work correctly Multiple locations

Search Boxes Difficult and cumbersome Options are very broad

The Job Search Job titles

Inconsistent across locations Vague titles and descriptions Inconsistent formatting

(abbreviations) System Navigation

Multiple locations Multiple jobs

Communication Unclear expectations

Vague or unclear submission status Job titles and descriptions Continual checking of one’s status Time frame on all applications Account options for further

communication

Healthcare Comparisons Christ

Signup process very difficult Search process very easy Communication well done

Cincinnati Children’s - Taleo Informs user of auto-populate function Detailed job requirements Less compact screen

Healthcare Comparisons Good Samaritan

System very user friendly Easy to navigate and user friendly

Mercy Lots of drop down boxes Prescreening test

Healthcare Comparisons St. Elizabeth

Account setup Good Communication

Tri-Health Very user friendly system Easy to navigate Easy search functions

Internal comparisons by location

Application Received

Reviewing Resume

No Longer Under

Consideration

Total

University Hospital

33 (70.21%) 8 (17.02%) 6 (12.77%) 47 (100%)

UC Business Center

4 (18.18%) 4 (18.18%) 14 (63.64%) 22 (100%)

West Chester 1 (11.11%) 0 8 (88.89%) 9 (100%)

Drake 4 (36.37%) 0 7 (63.64%) 11 (100%)

Total 42 12 35 89 (100%)

After 6 weeks many of our application statuses are currently listed as: Application Received and Reviewing Resume

Suggestions Route to Taleo Resume formatting Additional search criteria Job descriptions and titles Physical addressing Grouping of job categories Communications Application status and timelines Additional search functions

In summary Applicant Experience Positive feedback

Automated email system is valuableTaleo system is not uncommon in the healthcare sector or other business entitiesListing jobs by priorityContact with a recruiterFollow up applications easier