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    7750 SR: YOUREDGE IN SERVICEEVOLUTIONHOW TO DELIVER COMPELLING NEW

    SERVICES BY OVERCOMING CHALLENGESAT THE IP SERVICES EDGEAPPLICATION NOTE

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    TABLE OF CONTENTS

    1 ABSTRACT / 1

    2 SERVICE EVOLUTION DRIVERS & OPPORTUNITIES / 2

    2.1 External innovation driving service evolution / 2

    2.2 Residential service trends & opportunities / 2

    2.3 Business service trends & opportunities / 3

    2.4 Mobile service trends & opportunities / 3

    3.1 Scale & performance / 4

    3.2 Differentiation & service richness / 5

    3.3 Operational complexity / 5

    4 7750 SR: THE EDGE IN SERVICE EVOLUTION / 6

    4.1 Higher performance / 6

    4.2 More services / 6

    4.3 Integrated intelligence / 7

    4.4 Greater operational efficiency / 7

    5 7750 SR: IP EDGE EVOLUTION EXAMPLES / 9

    5.1 Large Global Tier 1 Provider / 9

    5.2 National Tier 1 Provider (EMEA) / 9

    6 SUMMARY / 10

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    1 ABSTRACTDriven by the latest innovations in internet-based services and multi-media enabled

    TVs, PDAs and smartphones, consumers are once again fueling change in the network

    services industry. Whether its mobile subscribers consuming more applications and

    video content while on the road, residential customers demanding more personalized,

    on-demand video services, or enterprises looking to fully leverage the efficiencies of

    cloud computing, service providers (SPs) are faced with both the challenge - and the

    opportunity of evolving their services to meet the changing needs of their customers.

    The opportunity is substantial. The market for public cloud-based services is expected

    to reach $176.8 billion by 2015*. PayTV services have already reached $200 billion

    annually and are experiencing healthy growth despite the recent economic downturn.

    The extent to which SPs can transform these opportunities into new revenue streams will

    often hinge on their ability to overcome the challenges at the IP edge of the networks

    that stand in the way of service evolution. Maximum return mandates an IP edge with

    the flexibility, scale and operational efficiency to capitalize on new service opportunities

    while keeping rising bandwidth costs under control.

    Many SPs have embarked on their service evolution journey and are driving new revenuein a profitable manner with the Alcatel-Lucent 7750 Service Router (SR) at the edge of

    their IP network. The 7750 SR allows SPs to:

    Diversify their network services portfolio with new or extended services

    Deliver more bandwidth more efciently to meet growing demand

    Distinguish their services from the competition

    Drive operational efciency and OPEX reduction

    Targeted to SP product marketing, network architecture and network operations execu-

    tives, this document provides an overview of changing enterprise and consumer needs,

    the new opportunities now open to SPs and the transformation challenges they face,and how these challenges and opportunities are best addressed with an IP services edge

    based on the 7750 SR.

    *Source: Gartner, June 2011

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    2 SERVICE EVOLUTION DRIVERS &OPPORTUNITIES2.1 External innovation driving service evolution

    When the first network services were introduced decades ago, the innovation cycle was

    driven by the service providers themselves they defined connectivity services, brought

    them to market and added incremental enhancements along the way. In the past decade,

    technology innovations outside the domain of the service provider - in internet-basedservices and in personal computing devices have turned this model upside-down and

    changed how subscribers view and consume connectivity services. To re-establish their

    central role in the new network-based service value chain, SPs must evolve their services

    to meet the changing needs of their customers as they embrace the best of what technol-

    ogy innovation has to offer.

    2.2 Residential service trends & opportunities

    In the residential broadband services domain, the catalyst for service evolution is video,

    which is set to permeate every aspect of a subscribers online experience. Driven by the

    freedom and exibility of video on demand (VoD) services delivered over-the-top (OTT),

    the high quality viewing experience delivered by managed IPTV services, and an explo-sion in consumer electronics devices (ie, tablets, internet-enabled TVs) that consume

    content, subscribers are demanding a more flexible and personalized broadband experi-

    ence, one in which they can consume any content on any device, anytime, anywhere.

    While at rate usage caps can be effective in minimizing the impact of surging OTT VoD

    bandwidth on the network, SPs can thrive in the video-dominated era of high bandwidth

    services by enriching their current lineup of voice, High-speed Internet (HSI) and linear

    IPTV services with (see Figure 1):

    VoD services with guaranteed QoS levels

    Enhanced linear TV services with high video quality and fast channel change capability

    HSI plans with application-aware metering capability to personalize the service

    experience, Application-aware zero rating and usage based billing to monetize OTT trafc and

    ensure fair share use

    Wi-Fi access that seamlessly extends the home connectivity experience out into the

    community and beyond

    Figure 1: Residential service opportunities

    ENHANCED VIDEO SERVICES Highestquality IPTV Distributed content caching forhighestVoD quality and scale

    NEW APPLICATION SERVICES High performance gaming, personal video conferencing, many more

    LOCATION FREEDOM (Wi-Fi) Home experienceat Wi-Fi hot spot Wholesale excess capacity to mobile networks

    METERING AND FAIR SHARE USE Business intelligence gathering Application-aware metering Personalized plans

    OTT MONETIZATION OTT application zerorating

    Residentialbroadbandnetwork

    SUBSCRIBERS

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    2.3 BUSINESS SERVICE TRENDS &OPPORTUNITIESIn business services, the catalyst is cloud computing, storage and applications. Enterprise

    demands for increased flexibility and operational efficiency have spawned whole

    new industries around areas including application hosting and software-as-a-service.

    However, issues such as loss of visibility and control, and lingering concerns over the

    security and performance of cloud-based applications are dampening enterprise adoptionof these services. At the same time, margins in traditional connectivity services such as

    VPNs and business internet are shrinking as universal availability transforms them into

    a commodity.

    SPs can thrive in this new cloud-dominated era of business services by leveraging their

    strengths in building highly reliable networks to become the go-to-choice for enterprises

    headed to the cloud. They can evolve their business service portfolios to include (see

    figure 2):

    Cloud Access VPNs and Business Internet services that restore application visibility

    and control to enterprise IT managers

    Network-based Distributed Denial of Service (DDoS) mitigation services that eliminatepotential threats before they can impact enterprise customers and the cloud data

    centers they rely on

    End to-end SLAs that guarantee performance for applications hosted in the SP data

    center and delivered by the SP network

    Rapid service provisioning for cloud VPN access

    Figure 2: Business service opportunities

    2.4 Mobile service trends & opportunities

    In mobile, a new generation of smartphones and portable computing devices is rapidly

    changing the previously predictable networks of mobile providers. As bandwidth utiliza-

    tion and related signalization surges, wider spectral bands used in LTE are bringing

    bandwidth efficiencies, but they do not replace lost voice and SMS revenues, or provide

    Enterprisedata center

    Clouddata center

    End-to-end hostedapplication SLAs

    External threatmitigation services

    VPN and cloudapplication monitoringand control services

    Enterprise

    SOHO

    Enterprise

    branch

    Internet

    DDoSCloud optimizedbusiness Internet

    Cloud optimizedIP VPN

    Cloud optimizedEthernet VPN

    Data center

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    a way to monetize the ever increasing flow of traffic. SPs can increase ARPU and service

    profitability through (see figure 3):

    Personalized, application-aware service plans that allow subscribers to make the best

    of available bandwidth while monetizing OTT trafc

    Value-added video distribution capabilities such as adaptive, high-quality streaming

    enabled by integrated service intelligence

    Higher capacity mobile packet core that can accommodate more subscribers and

    bandwidth more efficiently Wi-Fi access networks that move trafc off the radio network to provide a seamless

    higher-bandwidth connectivity experience

    Figure 3: Mobile service opportunities

    3 SERVICE EVOLUTION CHALLENGESMany of the challenges SPs must overcome to ensure successful service evolution are

    centered at the point in the network where service policies are implemented at the IP

    edge. Chief among these are scale and performance, enabling differentiation and servicerichness, and reducing high operational complexity

    and cost.

    3.1 Scale & performance

    The surging tide of bandwidth has surpassed the performance capabilities of legacy edge

    routers. Centralized packet processing architectures are buckling under the load, and

    technology limitations in commercial or off-the-shelf routing silicon are forcing provid-

    ers to trade off raw capacity for feature processing. Surging bandwidth is also creating

    bottlenecks at centralized IP edge routers, limiting service availability and scale.

    In residential, video transport costs are escalating with the proliferation of per-subscribervideo on demand sessions. Each session must traverse the entire network to reach the

    initiating subscriber, consuming bandwidth along the way, and creating congestion at

    performance-limited IP edge routers. Centralized content injection and edge routers

    designed for yesterdays internet speeds no longer make economic sense.

    Business networks have similar issues as enterprise adoption of video communications

    and cloud-based client/server applications are taxing PE routers and limiting the cycles

    available for new services.

    In mobile, the introduction of LTE and small cell radio infrastructure and Wi-Fi ofoad

    NEW REVENUES

    Personalized service packaging Next-generation digital media distribution

    MONETIZATION

    Application/user aware metering and charging Per event/session/ application charging

    Wi-Fi AND CELLULAR

    Secure and trusted connectivity across Wi-Fi and cellular with seamless broadband experience

    LTE AND SMALL CELL

    Increased bandwidth capacity and coverage to satisfy subscribers

    Internet and

    other networks

    Mobile service

    packet core

    Wi-Fi 4G/LTE

    small cell

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    techniques are resulting in higher bandwidth utilization, and a much higher traffic

    burden at the mobile packet core (MPC). Performance is also an issue: as more

    internet-capable devices, from tables to smart-phones, tap into the mobile network, the

    performance burden on the MPC which is responsible for processing their mobile IP

    connections also increases.

    3.2 Differentiation & service richness

    The most effective way for SPs to achieve sustainable differentiation for their services whether its enhancing VPNs to resolve cloud migration issues, or providing a higher

    quality video experience is to add high touch packet processing capability in the data

    path. Traditional edge routers often lack this capability outright, or they lack the perfor-

    mance and scale to support large-scale or high bandwidth deployments. To compensate,

    some SPs have deployed specialized appliances at the edge of their network and in CPE

    locations. While this approach allows for some differentiation, it requires SPs to deploy

    and maintain multiple platforms and hundreds of additional nodes and linkages. This

    greatly increases operational complexity while reducing service scale and reliability.

    Feature consistency across a diverse set of platforms is difficult to achieve, limiting an

    SPs ability to differentiate where it matters most in providing a consistent quality of

    experience to customers that consume multiple services.

    3.3 Operational complexity

    Traditional IP edge routers were single-purpose devices targeted for specific mobile,

    residential or business services. This fragmented approach to product development has

    resulted in a similarly fragmented IP edge infrastructure. It is not uncommon to have

    separate edge routers for IPTV services, HSI services, Ethernet VPNs, IP VPNs and busi-

    ness internet services - all configured as overlays over the same aggregation and access

    networks. Mobile networks are also commonly fragmented, with a separate mobile

    packet cores to aggregate 2G, 3G, LTE and Wi-Fi access networks and to offer IP-based

    services.

    The operational impact of this siloed approach to service deployment is massive. SPs

    must deal with the operational complexity of maintaining multiple service networks,

    certifying and maintaining multiple router operating systems, and providing their custom-

    ers with a consistent experience across all their disparate service offerings. Delivery of

    new services and enhancements to existing services, is a slow, complex affair. Service

    integration and blending such as providing IPTV content through an HSI service is

    difficult to achieve as, as is network capacity planning across services based on sub-

    scriber requirements.

    The rapid growth of internet-ready personal computing and M2M devices has trans-

    formed IPv6 migration from a future consideration to a pressing reality for both business

    and consumer networks. SPs must grapple with the operational complexity of how togrow the network when there are no new public IPv4 addresses available, and how

    to transition to IPv6 while maintaining IPv4 continuity for applications, networks and

    services that may not be ready to make the change. IPv6 migration is also compounding

    scale and performance issues by adding yet another processing hurdle for legacy edge

    routers already straining under the load.

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    4.3 Integrated intelligence

    Service providers looking for a future-proof approach to differentiate their services can

    leverage the 7705 SRs multi-service integrated service adapter (MS-ISA) to introduce

    high touch processing to the common edge platform (see figure 5). MS-ISA application

    and subscriber aware monitoring and control capabilities allow residential and mobile

    providers to create personalized service plans that are optimized for individual consumer

    needs. IPTV services can be revitalized to stand apart from the competition via fast chan-

    nel change, or higher quality video delivery. Mobile video sessions can be intercepted tosupport automatic transcoding via specialized appliances, or to provide upgraded quality

    of service. For differentiated business services, MS-ISA allows enterprise customers to

    monitor and control their cloud and enterprise applications, without the expense of a

    large-scale appliance rollout. New revenue streams in secure network and cloud services

    are enabled by adding DDoS protection capability to any service, at any point in the IP

    network.

    Figure 5: Service differentiation with the MS-ISA

    4.4 Greater operational efficiency

    The ability to drive operational savings is built into all aspects of the 7750 SR network.A common management platform for services, network elements and applications

    allows SPs to reduce service provisioning times by up to 97% and virtually eliminates

    provisioning errors during reconguration. Integration of new services into IT and OSS/

    BSS systems is greatly simplied, accelerating time-to-market for new services. Integrated

    service intelligence enables additional operational savings by allowing SPs to optimize

    their networks through application-level trend analysis, or by extending IPv4 address

    continuity through carrier-grade NAT translation. A recent study by Bell Labs identied

    multiple operational benefits obtainable via the convergence capabilities of 7750 SR,

    including streamlined sparing, training, repairs, and OSS integration. Integration of

    business and residential services on a common IP services edge resulted in 60% OPEX

    savings (see figure 6).

    Industrys fastest channel change

    Retransmit on error for high QoE PerfectStream video conditioning Video quality monitoring Content caching/delivery*

    VIDEO

    Application-to-subscriber monitoring

    and control Metering and fair share usage Service personalization and consistency Application-aware business services

    APPLICATION ASSURANCE

    Carrier grade NAT Multiple tunneling and IPv6 migration capabilities

    *Future capability

    IPv6 MIGRATION

    Distributed Denial of Service (DDoS) attack mitigation IP Sec

    SECURITY SERVICES

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    Figure 6: OPEX savings via residential and business service convergence on the 7750 SR

    (Source: Alcatel-Lucent)

    The ability to distribute service intelligence - such as application monitoring, policy

    enforcement, and caching right to the edge of the network provides the highest quality

    of service for customers, and the greatest operational savings for carriers. In a distrib-

    uted architecture, subscriber management, content caches and high touch processing

    capabilities move to the edge of the network, closer to the customer. By distributing

    service intelligence to the edge, SPs can provision more bandwidth and fewer subscribers

    per GE port to accommodate the growth of video and other high bandwidth services.

    Video on demand sessions are initiated closer to the subscriber and no longer traverse

    the entire IP network (see figure 7). This has the dual benefit of enabling long term scale

    and lower cost per bit for video transport. Since VoD content delivered by the SP has a

    much shorter distance to travel vs content from internet-based OTT vendors, SPs can alsooffer signicantly higher service quality and performance vs OTT offerings.

    Figure 7: Long term scale & lower bandwidth costs with a distributed eBNG architecture and on-net CDN

    New NMS/CLI intro/integration

    Fault and performance management

    NMS

    Total operational expenses

    OPEX SAVINGS

    CUMULATIVE - 5 YEAR CONVERGED RESIDENTIAL, BUSINESS, MBH EDGE

    Router SW upgrades

    NMS/CLI recertification

    Power

    Training

    Router installation and configuration

    Space lease

    Separate edge NWs

    New router introduction

    7750 SR fully converged edge

    ExternalCDN or

    transparentcache

    Internet

    Videoservers

    SUBSCRIBER IP SERVICES EDGE

    Content partnerorigin servers

    Wi-Fiaccess

    Fixedaccess

    eBNG

    Peercaches

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    5 7750 SR: IP EDGE EVOLUTION EXAMPLES5.1 Large Global Tier 1 Provider

    A large global tier 1 provider selected the 7750 SR to provide the flexibility, scale and

    operational efficiency they required to remain at the cutting edge of service innovation as

    they converged multiple networks into one (see gure 8). The 7750 SR supports Ethernet

    VPN, IP VPN and residential services on a common platform to maximize operational

    savings and enable a consistent customer experience across services. Distribution of thesubscriber management and business VPN functions closer to their customers allows the

    provider to increase operational savings while enabling even greater flexibility and scale.

    Figure 8: Enabling service innovation flexibility via the convergence of multiple ser vice networks into one.

    5.2 National Tier 1 Provider (EMEA)

    A national tier 1 provider selected the 7750 SR to drive the strategic transformation of

    their network to support concurrent delivery of multiple IP-based services, including

    new HD video services, to mobile and residential customers (see figure 9). Key require-

    ments included line rate IPV6 support to 100Gb/s, and high availability service deliveryplatform that would allow them to offer always-on services. The ability to integrate

    mobile backhaul of cell site routers de-risked the service transformation process as

    mobile backhaul became just another IP service on a common IP service platform.

    Figure 9: Concurrent delivery of new bandwidth-intensive service to mobile and residential customers

    Retail

    Residentialand business

    Wholesale

    7750 SR7750 SR7750 SR

    Corenodes

    Metronodes

    Tier 1exchange nodes

    5620 SAM

    IP services

    CompetitorsIP services

    Business

    Residential

    Access

    Access

    7750 SR

    MSEand BNG

    Aggregation

    Core

    7750 SR

    Cell siterouter

    Mobile switchingcenter

    Video officeand data center

    RNC

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    www.alcatel-lucent.com Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks ofAlcatel-Lucent. All other trademarks are the property of their respective owners. The information presented

    is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.

    Copyright 2012 Alcatel-Lucent. All rights reserved. XXXXXXXXXXXXXX (February)

    7750 SR

    DIVERSIFY AND DISTINGUISH SERVICES WITHOUT ADDING A NEW OVERLAY NETWORK

    DELIVER BANDWIDTH EFFICIENTLY AND DRIVE OPERATIONAL SAVINGS

    RESIDENTIAL

    ENTE

    RPRIS

    E

    MOBILEPERFORMANCE

    SERVICES

    INTELLIGENCE

    EFFICIENCY

    6 SUMMARYWhether its video consumption from any device anywhere, or the operational flexibility

    of cloud computing, subscribers want to benefit from the latest innovations in network

    and computing technology. Satisfying their needs means making changes at the IP

    services edge to reduce the operational complexity that slows service introduction and

    increases OPEX, and to eliminate issues of scale and limited performance. The 7750 SR is

    uniquely qualified enable this transformation by providing (see figure 10):

    The industrys fastest network silicon the FP3 400Gb/s network processor to

    deliver more performance and more bandwidth, to more subscribers, more efficiently

    The industrys most comprehensive set of IP-based services - across residential,

    business and mobile domains - to diversify SP service portfolios

    The integrated intelligence to distinguish services from the competition

    Operational efciencies at every level including integrated service/element/

    application management and a common service platform to drive OPEX reduction

    Figure 10: The 7750 SR is uniquely qualified to evolve residential, business and mobile services.