evolution of lecture capture at unh · a #exible solution that would work for faculty teaching in...

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David J. Blezard Michael S. McIntire Academic Technology Evolution of Lecture Capture at UNH So, where are we again, and how on Earth did we get here?

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Page 1: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

DavidJ.BlezardMichaelS.McIntireAcademicTechnology

EvolutionofLectureCaptureatUNH So,whereareweagain,andhowonEarthdidwegethere?

Page 2: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

AncientHistory(aka9+yearago)

“InstructorswilldelivertheircoursesusingseveralWeb-basedtechnologies,includingLearnLinc…,Blackboard,andanewtechnologycalledPanopto.”

Page 3: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

Andthen…

Hey,let’steachclassesinJanuary…youknow…betweenthesemesters!35coursesinJan2010-15fullyonlineAndsoJ-Termwasborn!

Page 4: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

LessonsLearned#1

Facultyare…interesting.

Itishardtochangethe1-hourlecturementality.

Aproductyoupickedquicklybecauseyouhadtogetsomethinggoingandsalesdidagoodjobsellingtoyoumightnotbetherightfit.

Page 5: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

Meanwhile,backattheranch…

“BTW I wanted to do a round 2 with kaltura for technical questions.. per what you have seen so far (in terms of functionality); what do you think about going after kaltura as ‘the’ platform.”

-EmailfromKiritBasu AssociateDirectorofAcademicTechnologyOctober27,2009

Page 6: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

LectureCaptureReview#1

Keydrivers:BothpersonalandclassroomsolutionsOnesystemEaseofuseHighquality

Vendorreview(14products)andselectionoffinaliststocometocampusBake-offdemosforfacultytogaininputandsupportSelectedandstartedwithTegrityinFall2011

Page 7: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

Tegrity-Coolstuff

“Classroom”lecturecaptureand“personal”lecturecaptureinoneIntegratedwithBlackboard(then)andCanvas(now)viaLTISearchablecontentviatext-capturefromPPTLivenotes/bookmarkingfeatureforstudentsduringthepresentationviamobileappMobileplaybacksupport

Page 8: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

“TheSearchfortheBestLectureCaptureSolution”

“UNHfacultyparticularlyfavoredthesimplicityoftheTegrityplatformandthevarietyoffeatureswithintheplatformsuchassearchablecontent,bookmarkingandnotetakingcapabilitiesamongstotherthings.”

UNH finds powerful learning tool in Tegrity Campus

Case Study

University of New Hampshire

The University of New Hampshire (UNH) is a land, sea, and space grant, public four-year university serving more than 15,000 undergraduate and graduate students. As the largest university in the state, UNH offers more than 100 majors and its programs span two campuses in Durham and Manchester, New Hampshire. The university’s course catalog includes traditional in-class lectures, online and hybrid courses.

The Search for the Best Lecture Capture SolutionIn order to provide UNH students with improved access to classroom content, UNH began evaluating lecture capture solutions. The university was also interested in using lecture capture for its summer course offerings. Many UNH students take advantage of summer courses to make up classes, refresh semester learnings or take classes that wouldn’t otherwise fit in their schedule. UNH saw lecture capture as a unique tool that would allow the university to offer students its summer course catalog virtually.

UNH faculty used a variety of tools including lecture capture solutions supported in a pilot program to deliver online courses. In planning for a long-term expanded online course strategy, UNH IT Academic Technology decided to step back and investigate the lecture capture market place further. They needed a solution that was robust and offered a comprehensive set of features for both instructors and students. They wanted a flexible solution that would work for faculty teaching in classrooms as well as from their home/offices.

A cohort of more than 100 faculty and 15 Academic Technology staff evaluated 14 different lecture capture solutions and found that Tegrity fit the bill for the features UNH needed most. UNH faculty particularly favored the simplicity of the Tegrity platform and the variety of features within the platform such as searchable content, bookmarking and CASE STUDY - PAGE 1

®

NoteoutdatedUNHlogo!

Page 9: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

LessonsLearned#2

Facultyarealothappierwhentheyhaveavoiceintheprocess.

Facultydon’tlikechange.

Sometimes,ithasnothingtodowiththetechnology(i.e.politics).

Page 10: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

FastForward>>2017

26classroomsw/LCcamerascomparedwith200+totalclassrooms

541facultycontentownersinTegrity(38%)20,000+recordingsOftenrunningat90+%ofquota

NowonCanvas(Fall2015)

Page 11: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

FastForward>>2017

Why?-McGrawHall-purchasedmostlyfortheAAIRScomponent,littledevelopmentDroppedsomeofthecoolfeatureswechoseinthefirstplacein2015MovetoAWSserviceswasrockyNeverabletopromotefullyduetoquotalimitsNotwellintegratedintotheLMS,whichwasmoreobviouswithCanvas

Page 12: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

FastForward>>2017

Why?-McGrawHall-purchasedmostlyfortheAAIRScomponent,littledevelopmentDroppedsomeofthecoolfeatureswechoseinthefirstplacein2015MovetoAWSserviceswasrockyNeverabletopromotefullyduetoquotalimitsNotwellintegratedintotheLMS,whichwasmoreobviouswithCanvas

Page 13: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

FastForward>>2017

Why?-McGrawHall-purchasedmostlyfortheAAIRScomponent,littledevelopmentDroppedsomeofthecoolfeatureswechoseinthefirstplacein2015MovetoAWSserviceswasrockyNeverabletopromotefullyduetoquotalimitsNotwellintegratedintotheLMS,whichwasmoreobviouswithCanvas

Page 14: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

NewToys!

USNH-widecontractinsummer2016for:Webconferencing(andrecording)

UnlimitedstorageAutomatedcaptioningCaptureSpaceMediaSpace

Page 15: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

LessonsLearned#3

Companiesthatsellyoustuffbasedonusagequotashavelittleincentivetohelpyoustayunderquota.

Gettingpeopletocleanupafterthemselvesishard.

Hardwareinstallationandmaintenanceisachallenge.

Timeschange.

Page 16: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

ECARStudy2017

Technologiesthatstudentswouldliketheirinstructorstousemore:#1responsefromstudents-LectureCapture

https://library.educause.edu/resources/2017/6/2017-student-and-faculty-technology-research-studies

Page 17: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

LectureCaptureReview#2

Reviewingonlywithinexistingproductrelationships:TegrityKalturaCaptureSpaceKalturaClassroomZoom

Keydecidingfactors:RecordingfeaturesandexperienceContentmanagementandpublishingfeaturesPlaybackexperienceBack-endadministrationCost

Page 18: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

Sentto373individuals,135responded(36.2%)

Intheclassroom:71% Recordusingtheirownlaptop63% Recordusinganinstalledcomputerinthepodium

TegrityUsersSurvey

59%

ClassroomLC 32%

PersonalLC 86%

Both 23%

41%

Page 19: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

TegrityUsersSurvey

Frequencyofuse(n=111)

Muopleweekly

Onceaweek

Monthlyorless

Never

0% 18% 35% 53% 70%

Personal Classroom

Page 20: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

ProductComparisonTegrity CaptureSpace Classroom Zoom

Show/adjusttheaudiolevels ✓ ✓Countdowntostartrecording ✓ ✓Annotationfeatures ✓ ✓ ✓Capturethecomputer’saudio ✓Recordinguploadsautomatically ✓ ✓ ✓Recordingcanbepublishedtostudentsautomatically ✓Recordingcanbeeasilyusedinmanycourses ✓ ✓ ✓EmbedcontentanywhereinLMS ✓ ✓ ✓Notetakinginplaybacktool ✓Macversion ✓ ✓ planned ✓

Page 21: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

FacultyFeedback(n=16)

Product Recording Management,Edit,&LMS

Playback

Tegrity 2.36 2.98 2.31

Zoom 2.18 2.89 2.14

CaptureSpace 1.93 2.28 1.92

Classroom 2.08 2.15 1.92

Meanratingsoftheseaspectsoftheproducts(1=Excellent,5=Terrible)

4 4 43 3 31 2 1

2 1 1

Rank

Page 22: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

FacultyFeedback(n=16)

“Meetsmyneeds”

Page 23: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

KalturaLectureCapture

Kalturafinallybecomes“theplatform”Onesystemforallmedia,inandoutoftheLMSCaptureSpaceNice,butabitcomplicatedNotsuitableforclassroomuseduetoupload

ClassroomisamoderndesignEasy,intuitiveinterfaceCapturescomputeraudioAppropriateforclassroomuseStillneedaMacversion!!!!!!!!!!!!!!!!!!!!

Page 24: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

So,wherearewenow?

ContentmigrationFacultycommunicationandtrainingClassroomdeploymentStartusingKalturaLectureCapturewithSummer2018coursesTegrityshutdownbyendofAugust

Page 25: Evolution of Lecture Capture at UNH · a #exible solution that would work for faculty teaching in classrooms as well as from their home/o$ ces. A cohort of more than 100 faculty and

LessonsLearned#5

Youdon’tunderstandwhatyourusersaredoingunlessyougoandlook.

“Nolimits”isanicething.

Contentmigrationishard.

Companiesthatsellyoustuffbasedonthemholdingontothingsforyouhavelittleincentivetogivethembackwhenyouwanttoleave.

MakesureyouaddressthatwithyourSaaSvendorsfromDay1intermsofhowyouleavethemsomeday.