evolving ecm as the foundation for digital transformation
TRANSCRIPT
DIGITALTRANSFORMATION
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Evolving ECM AS THE FOUNDATION FOR
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We built ECM and they did not come..ECMWe built it…
…and they did not come
What went wrong?
Minimal user adoption Failed projects Content deluge Too many repositories Business needs changed Lack of ROI to support
AUTOMATED
INTEGRATED
SCALABLE
FAST
SECURECOMPELLING
MOBILE
DO EVERYTHING
It will be…
IRRATIONAL EXUBERENCE AND FALSE EXPECTATIONS
IT’S TIME TO HIT
RESETON ECM
Integrated
Workflow
Share Annotate
Collaborate
Archive
Dispose
Transform
VersionPerms
Metadata
Capture
Search
EVOLVING ECM TO HELP DIGITIZE AND AUTOMATEINFORMATION PROCESSSES
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ECMINTO LEADINGAPPLICATIONSAllowing ECM to be transparent to the end user while creating more value from content that is being managed.
BY EMBEDDING
TO CREATE
BY CONNECTING BUSINESS PROCESSES WITH CONTENTUsers stay in the flow of work uploading and sharing content as needed while ECM transparently happens behind the scenes applying metadata to content enriching its contextual value.
CONTEXT
EXPERIENCESFuel adoption by providing engaging, role based and purpose driven user experiences.
AND DELIVERING COLLABORATIVE
Hitting reset on ECM will allow ECM to finally achieve its potential as the centerpiece of information governance and a principal driver of business value.
TO CREATE MEASURABLE
ROI
YOUR USERSAND CUSTOMERS
Present Future
Content is managed but not maximized - ECM is treated solely as a repository
Content is delivered in context and inline with processes, creating business value
Capturing metadata is in the hands of the users and often neglected
Metadata is pre-populated based on the process defined
ECM is not focused on making it easier to get work done, it is simply another task
ECM used to streamline processes and route the right content to the right people at the right time
ECM is exposed in lead applications, transparently acting as the bridge across the silos
ECM is a destination – we corral content into one location – creating content silos
ECM EVOLVED TO SUPPORT THE DIGITAL FIRST WORLD
