Evosys’ OTM Implementation at NGHA

Case Study

National Guard Health Affairs is the largest healthcare organization in the

Kingdom of Saudi Arabia and possibly the Middle East. Accredited by Joint

Commission International, NGHA is a high tech multi-facility organization,

including six hospitals, 70 primary health centers, a university, and an

international research centre with approximately 25,000 employees. It is

considered a centre of excellence in healthcare and receives patients for

tertiary care from throughout the Middle East. NGHA has also become well

known internationally, especially for the successful separation of conjoined

twins.

Profile

Reduce Transportation costs with

efficient Vehicle selection

Tracking the lifecycle of a trip

Optimize the number of trips, thus

reducing miles by consolidation of LTL

shipments

Efficient Fleet assignment and

management

Oracle

Transportation

Management

NGHA OTM Implementation

Facts Description

Project OTM Implementation

Location Saudi Arabia

No of Regions 4 (Riyadh,Jeddah,Dammam,Alhasa)

No of Vehicles 31

No of Locations 110

No of Users 20

Implementation Time

Frame

10 months

Project Details

Design of Client specific locations which handled intra inventorytransportations

Seamless integration between EBS and OTM using Oracle SOA

Configuration of task dispatching process, specific to each organization

Delivery Based Planning and Integration with Oracle TransportationManagement

Effective Lot management process using enhanced Lot Genealogy

Key Solution Highlights

End User Departments

Transportation Management

Fre

igh

t D

isp

atc

h P

rocess

Print and Issue Pickslip to the Picker for an

order line

Pick the items from

locator

Prepares and stages the item at the dock door

Confirms the Shipping Execution

Process

Check for availability of

Vehicle

Select the Truck and

corresponding driver to ship the

Freight

Start

Start trip End

Current Business Process

7

Reduce Transportation costs with efficient Vehicle selection

Tracking the lifecycle of a trip

Optimize the number of trips

Reducing miles by consolidation of LTL shipments

Deployment of Transportation planning to select best available equipment Selection based on weight and volume to minimize loss of empty container trips

Implementation of Shipment events to track the shipment till it reaches destination

Deployment of Bulk Planning to merge shipment to optimize the trips

Deployment of Multi leg transportation based on geography of location to optimize time of delivery and cost of the trip

Assignment of Driver and vehicles as per availability and capability

Efficient fleet assignment and management

Client Requirements

Transportation Management

Fre

igh

t R

ece

ivin

g P

roce

ss

Freight delivered at the receiving

dock

Packing slip sign-off

Start

IfAny items to

be returned to the Source

Empty vehicle

during return trip

No

Yes

Load the items ready to be delivered.

Submit the Packing slip of Delivery and

goods (in case of non-empty trip)

Start the Return trip

Release truck and driver as a free resource for next trip

End

Future Business Process

• Transportation between Jeddah and Dammam always passes through Riyadh region

• Note-: Direction of arrows show goods being sent out

Al Hasa

Region

DammamRegion

Jeddah Region

Riyadh Region

Transportation at Region level

* -In Al Hasa there is no transportation between Consumer Stores and sub inventories

** -Industrial Bulk stores transport goods only between industrial bulk stores of other regions.

Central Store

Medical Store

Pharmacy

Consumer

Stores

Sub inventory 1

Sub inventory 2

Sub inventory 3

Sub inventory n

Industrial

Bulk**

Intra Region Transportation Scenario (Riyadh, Jeddah, Dammam, Al Hasa*)

Project Summary/ Solution Extensions

ChallengesOracle EBS – SOA – OTM Integration Destination and Source Location Unification Customization of ‘Shipping – Transportation Outbound Interface’ pull very specific Deliveries to OTM from EBS Data Collection

Solution

Unifying source and destination locations for every inventory org by changing the

basic setup. No backend changes in the database with all old transactions intact.

Business Benefits

Manual assignment of vehicle and driver eliminated

Time estimation for delivery more accurate.

Shipment tracking more transparent and accurate

Increased transportation efficiency by reduced transportation cost and optimal

utilization of vehicle capacity

• OTM automates the management of shipments, vehicles and drivers, thus

reducing dependency on manual assignments.

• Deliveries merged to optimize vehicle capacity usage and reduce

transportation costs.

• Almost real time shipment tracking increasing transparency in the deliveries

and higher accuracy in estimation of delivery time.

• Ability to measure driver efficiency, vehicle efficiency and spending on

transportation cost from time to time.

Clients Benefits

Inputs Deliverables & Documentation Training & Workshops

Project Status / Scope Control Document

Quality Control & Assurance

Project Charter

High Level

Analysis

2

High Level

Analysis

(of current

Business)

Go Live &

Support

6

On-going

Education Plan

Transition

Sign-off

SLA based

Support

ROLLOUT

Project

Planning

2

Project Charter

Workshop on

Implementation

Methodology

Project Team

Project Work

Plan

Test Plan

Test Scenarios

Integration

CRP

2

TE 40

CRP

Workshop

Future

Business

Process

HLA

4

BP80

Future Process

Doc

Our Vertical

Experience

CRP Workshop

Data Migration

Strategy

BP80

Solution

Design

4

Brain Storming

Sessions for

Solution Design

CS 1.0

Core Set Ups

MD 50

Custom Extension

Data Migration

Strategy

Prod Setup

& Migration

2

BR100

Setup Doc

Support Plan

End User

Training

BR 30

CS 1.0

BP80

Solution

Config

6

BR 30 (Solution

Mapping Doc)

CS 1.0

Training

Manuals / UPK

Workshop

Sessions

BR 30

Key User

Training

4

Class Room

Sessions

Workshop

Sessions

CS 1.0

Training Manual

Final BR30

Plan DesignBuild Deploy

Draft BR100

Implementation Methodology

Questions?

Thank You

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