ewpts hot cut clec view use r guide - verizon · ewpts hot cut clec view: ... mismatches, idlc and...
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1 of 24 This document is not for use or disclosure outside Verizon Communications except under written
eWPTS Hot Cut CLEC View Use
r Guide
Revised June 2008
Release 8.2
agreement.
2 of 24 This document is not for use or disclosure outside Verizon Communications except under written
Table of Contents Page 2 Overview Page 3 What’s New to eWPTS Page 4 Procedure to Download Digital Certificates Page 4 Procedure to Log-On to e WPTS Page 4 Contact Information Page 5 Main Views Page 5-6 Filters Page 7 Order List View Page 8 Verify List View Page 9 Facility List View Page 10 IDLC List View Page 11 DT Error List View Page 12 Go Ahead Page 13 Confirm List View Page 14 Pending Orders List View Page 15 Large Job List View Page 16 LJ Request View Page 17-20 Batch Page 21
Batch Clock Page 22
Additional Navigational Tool Page 23
Notes Page 24
agreement.
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eWPTS Hot Cut CLEC View: This document outlines the capabilities of the Enhanced Wholesale Provisioning Tracking System for Hot Cuts, hereafter referred to as “eWPTS”, as a web based organizational and notification tool. The system was created to assist RCCC (Regional CLEC Coordination Center) Personnel, Central Office Frame Personnel, and the CLEC’s in the administrative functions associated with Hot Cuts. The system is designed to easily organize Hot Cut orders in various ways to assist in identifying Cable Pair Mismatches, IDLC and Dial Tone problems that could result in a missed Due Date. eWPTS mechanizes the Go Ahead, Cut Through and Confirmation notification process.
agreement.
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What’s new to eWPTS:
Revised instructions to Download Digital Certificate Procedure to Download Digital Certificate: See the Verizon Partner Solutions Website below for Instructions: URL: http://www22.verizon.com/wholesale/utils/attach-redirect/?target=/wholesale/attachments/Certificate_Download_IE.doc
Procedure to log onto eWPTS:
1. Logon to URL: https://wholesalegw4.verizon.com/eWPTS/eWPTS/servlet/ControlServlet
2. A pop up window with the company guidelines for access will appear. Select ok 3. This is a secured Site – (Select Yes if a security message appears)
4. User May want to Book Mark Web Site
• Type CLEC User eWPTS ID. • Type CLEC User Password. • Click “Sign In”
agreement.
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Please use below contact information to receive help or report technical problems: Contact information for CLEC users
The WPTS Help Desk supports CLEC users with WPTS passwords, and other issues. Please contact the WPTS Help Desk by sending E-mail to: [email protected]
WCCC Number # 877-946-5222
Main Hot Cut CLEC View:
Universal ICONs for all eWPTS Applications: Sign Out Logs User out of e WPTS Change Password User can change e WPTS Password What’s New Click this ICON to see what e WPTS CLEC
Enhancements/Changes have been implemented Training Opens new window with links to our Web Based
Training (WBT) Modules Contact Us Our Help Desk email address is listed here to report e
WPTS problems or Access Issues Help This opens a new window with links to the e WPTS
CLEC User Guides for each Module Notification Area This Area will show the date that the “What’s New”
Link was last modified
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There are presently 12 Views of Data available in the eWPTS Hot Cut CLEC View:
Orders Verify Facility IDLC DT Error Go Ahead Confirm Pending Large Job LJ Request Batch Batch Clock
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Filters:
Filters options include: Due Date This is a 14 day forward and two day back date
range by which work may be sorted and (ALL) These dates change weekly. This is a drop down menu.
From To Input Field Allows CLEC to search for orders by a selected From and To date range.
Region Sorts by Verizon Footprint Checklist Status This is a drop down menu that contains the various
types of order or circuit “status” that may appear. You can also use this menu to sort by specific order status. The status types will be listed in the Orders and Confirm views only. (Updated)
IDLC This field will allow you to choose either AM or PM Dispatch of IDCL orders
VZ Tech This is a manual entry that allows you to search by the individual 3 digit alpha or numeric Verizon employee code. You may search by single or multiple tech ID’s. Always separate multiple ID’s with a comma.
Facility Type This field will allow you to view specific facilities (All, All copper, All IDLC, Some or All IDLC, Mixed, Unknown)
Circuit Type This field will allow you to search by Verizon Circuit ID’s. The choices for this field are All, ARDU, TXNU, TYNU & AQDU. This is a drop down menu.
Coordination Type This field will allow you to view specific coordination types: All, Basic, Large Jobs, Batch
CLLI This is a manual entry that allows you to sort by the Verizon Central Office CLLI code. You may search by single or multiple CLLI’s. Always separate multiple CLLI’s with a comma
MCN This field allows you to search by individual CLEC’s ACNA’s or AECN’s, specific to your company. This field is a manual entry.
Find Search for an Order by entering Order Number, PON or Telephone Number
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Orders List:
Data Displayed: Item Number Chronological number of item on the list. Clicking on the
Item hyperlink will take you the Circuit Event List Log, which will contain data of actions performed and comment’s made in eWPTS. (See Circuit Event List example described in this document).
PON CLEC Purchase Order Number VZ Tech Verizon RCCC Employee Code assigned to the order VZ Order Number Verizon Order number – Hyperlink that will display Binding
Post (BP) & Terminal Address Information (TEA) Number of Lines Total number of lines associated with Hot Cut order Due Date Requested Date of service. ALWAYS verify for accuracy Due Time Requested time of hot cut. ALWAYS verify for accuracy Disp Appt East Regions- Indicates the CLEC appointment for IDLC
Orders West Regions- Indicates if a Dispatch is Required
Facility Conversion Indicates OUT and IN facilities. The IN facilities should always be Copper or Universal SLC cable
Order Verification This column allows you to view the verification status of all orders at a glance. This column is only present on the Orders View.
Status Gives current status of an order Time Indicates Time of the last updated activity to the eWPTS
system. Date Indicates the Date of the last updated activity to the eWPTS
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The Verify List:
Data Displayed: Item Number Chronological number of Orders appearing on list. PON CLEC Purchase Order Number VZ Order Number Verizon order number, always check against the PON
number – Hyperlink that will display Binding Post (BP) & Terminal Address Information (TEA)
Due Date Requested Date of service. ALWAYS verify for accuracy Due Time Requested time of hot cut. ALWAYS verify for accuracy Disp Appt East Regions- Indicates the CLEC appointment for IDLC
Orders West Regions- Indicates if a Dispatch is Required
Verify Action I and Action 2
.These columns contain link to status the verification of an order. Orders should be reviewed and status updated immediately upon receipt onto the eWPTS system to insure timely delivery of service
VZ CKID This is the Verizon circuit identifier TN This is the Verizon Telephone Number to be LNP’d. CLEC Facility This is the CLEC cable and pair that has been assigned to
the telephone number being LNP’d. Facility Conversion Indicates OUT and IN facilities. The IN facilities should
always be copper or universal SLC cable CLLI Central Office CLLI code Address Customer/End User Address Loc Customer/End User Location Name Customer/Customer/End User Name
agreement.
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Facility List:
Data Displayed: Item Number Chronological number of Orders appearing on list. PON CLEC Purchase Order Number VZ Order Number Verizon order number - Hyperlink that will display Binding
Post (BP) & Terminal Address Information (TEA) Due Date Requested Date of service. ALWAYS verify for accuracy Due Time Requested time of hot cut. ALWAYS verify for accuracy. VZ CKID This is the Verizon circuit identifier. TN This is the Telephone Number to be LNP’d. CLEC Facility This is the CLEC cable and pair that has been assigned to
the telephone number being LNP’d Facility Conversion Indicates OUT and IN facilities. The IN facilities should
always be copper or universal SLC cable CLLI Central Office CLLI code Address Customer/End User Address Loc Customer/End User Location Name Customer/Customer/End User Name
agreement.
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IDLC List:
Data Displayed: Item Number Chronological number of Orders appearing on list. PON CLEC Purchase Order Number VZ Order Number Verizon order number. Always check against the PON
number - Hyperlink that will display Binding Post (BP) & Terminal Address Information (TEA)
Due Date Requested Date of service. ALWAYS verify for accuracy Due Time Requested time of hot cut. ALWAYS verify for accuracy VZ CKID This is the Verizon circuit identifier TN This is the Telephone Number to be LNP’d. CLEC Facility This is the CLEC cable and pair that has been assigned to
the telephone number being LNP’d. Facility Conversion Indicates OUT and IN facilities. The IN facilities should
always be copper or universal SLC cable CLLI Central Office CLLI code Address Customer/End User Address Loc Customer/End User Location Name Customer/Customer/End User Name
agreement.
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DT Error List:
Data Displayed: Item Number Chronological number of Orders appearing on list. VZ Tech Verizon RCCC Employee Code assigned to the order Due Date Requested Date of service. ALWAYS verify for accuracy Due Time Requested time of hot cut. ALWAYS verify for accuracy
Error This view list all circuits in which the Central Office Frame has found a dial tone problem and allows you to send corrected status Fixed or No Trouble Found, back to VERIZON
TN This is the Telephone Number to be LNP’d. CLEC Facility This is the CLEC cable and pair that has been assigned to
the telephone number being LNP’d. Facility Conversion Indicates OUT and IN facilities. The IN facilities should
always be Copper or Universal SLC cable VZ CKID This is the Verizon circuit identifier PON CLEC Purchase Order Number VZ Order Verizon Order number - Hyperlink that will display Binding
Post (BP) & Terminal Address Information (TEA)
agreement.
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Go Ahead:
Data Displayed: Item Number Chronological number of Orders appearing on list. PON CLEC Purchase Order Number VZ Tech Verizon RCCC Technician/Coordinator assigned to Order VZ Order Verizon order number. Always check against the PON
number - Hyperlink that will display Binding Post (BP) & Terminal Address Information (TEA)
# of Lines Total number of Lines to be migrated to CLEC Due Date Requested Date of service. ALWAYS verify for accuracy Due Time Requested time of hot cut. ALWAYS verify for accuracy Go Ahead Hyperlink to advise Verizon that the CLEC has provided the
final authorization to proceed with Hot Cut No Go Hyperlink to advise Verizon that the CLEC does not wish to
proceed with the Hot Cut. All Orders will be pushed out to a “Fictitious Due Date” pending a SUP from the CLEC to cancel or provide a new Due Date.
agreement.
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Confirm List:
Data Displayed: Item Number Chronological number of Orders appearing on list. PON CLEC Purchase Order Number VZ Order Verizon order number. Always check against the PON
number - Hyperlink that will display Binding Post (BP) & Terminal Address Information (TEA)
Due Date Requested Date of service. ALWAYS verify for accuracy Due Time Requested time of hot cut. ALWAYS verify for accuracy TN This is the Telephone Number to be LNP’d. Checklist Status Gives current status of an order Action 1 If cut is completed OK this view allows the CLEC to send
Confirmation notification back to Verizon and to better manage your completed orders by clicking on the Acknowledge hyperlink
Action 2 If hot cut fails to be completed this view allows you to expedite to the RCCC to Re-Schedule For Today OR NO GO: Re-Schedule order for a later date.
VZ CKID This is the Verizon circuit identifier
agreement.
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Pending Orders List:
Data Displayed: Item Number Chronological number of Orders appearing on list. VZ Order Verizon Order number - Hyperlink that will display Binding
Post (BP) & Terminal Address Information (TEA) VZ CKID This is the Verizon circuit identifier PON CLEC Purchase Order Number CLEC This is the CLEC’s ACNA’s or AECN’s identifier State State Original Due Date Original requested Date of service Current Due Date Final requested date of service
agreement.
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Large Jobs:
Data Displayed: Item Number Chronological number of Orders appearing on list. Created Date Large job was created by the RCCC in the WPTS
database CLEC CLEC MCN ACNA DUE Large Job Due Date Anticipated Start The Time the frame anticipates on starting the Large Job CLLI Central Office Job Name The Project name created by the RCCC for reference Comments View Comments Click this hyperlink to view the particular
project list along with all associated comments updated by the RCCC
Excel View Excel Click this hyperlink to automatically send the project list to an Excel spreadsheet.
agreement.
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Large Job Request List:
Data Displayed: Request Number This Number is automatically generated via eWPTS for
each Request Submitted. This is also a Hyperlink to view detailed information for each Request.
Received Date Will display both Date & Time CLEC submitted Request Response Date Date & Time that the Verizon Large Project Manager
approved / denied the Request State Requested Region/State ACNA Alternate Exchange Carrier Name CLLI/ACO Central Office Code CO Name Central Office Name # of Lines Requested number of Lines per Central Office to be
migrated Requested Due Date CLEC requested Due Date Start Time Requested Start Time for the Frame to begin the Hot
Cut PON Prefix Designated PON Prefix ID for Large Job Project CLEC Contact CLEC User submitting Request CLEC Telephone CLEC Users Telephone Number Primary CLEC Email CLEC Users Email Address. An Email will be sent to this
address when the Large Job Request is approved
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Submitting new Large Job Request: The CLEC User will launch the New Request Hyperlink to submit a new Large Job Request to Verizon:
The following Fields are “Required by the CLEC User to successfully submit a Large Job Request:
CLEC Contact CLEC User submitting Request CLEC Telephone CLEC Users Telephone Number Primary CLEC Email CLEC Users Email Address. An Email will be sent to this
address when the Large Job Request is approved Secondary CLEC Email Secondary CLEC Users Email Address. An Email will be
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sent to this address as well when the Large Job Request is approved / denied
State Requested Region/State ACNA Alternate Exchange Carrier Name CLLI Central Office CO Name Central Office Name PON Prefix Designated PON Prefix ID for Large Job Project # of Lines Requested number of Lines per Central Office to be
migrated: Minimum 25 / Maximum 150 Requested Due Date CLEC requested Due Date: Acceptable format is
MM/DD/YY or MM/DD/YYYY Start Time Requested Start Time for the Frame to begin the Hot
Cut: Entry needs to be in Military Time Format (ie: 09:00)
Verizon Requirements/Disclosure Statement for submitting a Project Large Job Request (See verbiage populated below the “Submit” Button)
Once the Submit Button is selected, the appropriate Verizon Large Job Project Managers will be notified via Email that a request has been submitted.
agreement.
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A response will be sent back to the CLEC Email Address upon approval within four Business Days
agreement.
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Batch:
Data Displayed: Item Number Chronological number of Orders appearing on list. PON CLEC Purchase Order Number Original Due Date Original Date assigned to the Batch Order (26 day Due
Date Interval) VZ Order Verizon order number. Always check against the PON
number - Hyperlink that will display Binding Post (BP) & Terminal Address Information (TEA)
Due Date Verizon assigned Due Date for when the order will be worked
# of Lines Total number of lines associated with Hot Cut order Status Gives current status of an order CLLI Central Office CLLI code
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atch Clock: B
DData isplayed: State State order is Located CLLI Central Office Next Green Light irst anticipated day available to
schedule Batch Jobs This date indicates the f
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below the Filter Boxes will provide Data information
yed in Ascending & Descending order by Clicking on the Column Header.
Additional Navigational Tools
he Gray Tool Bar locatedTpresently being displayed. The Yellow Tool provides the User the ability to Sort the Data Displa
long the bottoAp
m of the screens there are some tools to help navigating multiple ages of data.
agreement.