EXCELLENT OPPORTUNITY FOR PART-TIME WORK Contact Centre Executive

No cold calling or selling involved!

If this sounds like the role for you, we want to hear from you. Please email a copy of your CV and an introduction to who you are to lois@judgeservice.com

Due to sustained growth, we are now looking for focused, enthusiastic, target-driven and upbeat candidates to join our team

Who we are We are a family-run, well established, local company. We have a friendly and relaxed work environment with excellent prospects for personal development as the company grows. What we do JudgeService is an independent research company that carries out customer satisfaction follow-up calls on behalf of clients, to help them gain understanding and improve customer satisfaction levels. Our client base includes some of the best-established brands, in a range of industries. Where we are We are based in Harrogate, on Cardale Park, in a two-storey modern office. What you’ll do:

Make customer satisfaction telephone calls – taking customers through a questionnaire and collecting their responses

Enter customer responses on our in-house system to accurately record results Achieve department KPIs, i.e. number of surveys completed per hour and calls made per hour Represent premium brands in a professional manner Provide excellent customer service at all times.

Full training and support will be provided but the ideal candidate will have excellent communication, listening and sales skills. You will be confident in communicating at all levels of an organisation and ideally have experience of CRM systems.

Minimum of £7.50 an hour basic pay Realistic OTE £19,760 per annum 22 days’ Paid Holiday pro rata (with Bank Holidays off too) Contributory Pension Flexible working across 10am to 2pm/2:30pm Monday to Friday OR 3.00pm to 7.00pm Monday to Thursday and 3.00 to 5.30pm Friday.

01423 225 166 ● judgeservice.com

11 Cardale Court, Cardale Park, Harrogate HG3 1RY