excellent partner technical solutions · 2018-10-16 · solution request? opu approval required for...

©Petroliam Nasional Berhad (PETRONAS) 2017 1

myExperts Instruction Guide 1

Excellent Partner Technical Solutions

Transforming the Way We Deliver Technical SolutionsInstruction Guide (By Role Function)

Time Write PD&T/Upstream Exp/CoESolution Management

Resource Management

• Searching for a Solution Request

• Raising a Solution Request

• Resource Assignment• Manhours Assignment

• Steps to submit/ modify and approve Time Write


myExperts Offerings 2

The 6 Integrated Module in myExperts

1. Portfolio Management 4. Time Write

5. Billing Advise

On-the-go time writing that is convenient enabling timely submissions

Standardized Solution Catalogue and Category for user selection

Provide live resource availability update for deployment and mobilization

Automated billing reducing the time to process billing after work has been performed

Feedback and rating for ongoing services and resources, allowing

Centralize and capture planned technical solutions and activities from OPU as the basis to raise request for manpower

2. Solution Management

3. Resource Management 6. Closure and Feedback

This instruction guide consist the following module:• Solution Management• Resource Management• Time Write

A one-stop platform to deliver Technical Solutions across PETRONAS



Requestor (OPU)

Approver(OPU)

DisciplineHead

Technical Manager

Lead Resource

Raising a Solution Request1. How do I search and

submit a Solution Request?2. How do I browse for a

Solution Request and submit it?

3. How do I modify/delete my Solution Request?

OPU Approval Required for Unbudgeted Request1. How do I approve or reject

a Solution Request?2. How do I approve or reject

a MoM Submission?

Endorsement and Assign TM1. How do I endorse a

Solution Request and assigned it to a technical manager?

Accept and Resource Assignment1. How do I accept or revert a

Solution Request?2. How do I assign roles/resources?3. How do I raise a change request?

MoM Submission Required1. How do I submit a MoM?2. How do I modify a rejected MoM?

Time Write1. How do I timewrite?2. How do I modify my timesheet?3. How do I approve/reject

timesheet?

Resource/Time Writer/

Reviewer

1

2

3

4

5

6For Upstream

For CoE

For PD&T

Requestor (OPU)

Initiate Request

Approver(OPU)

Approve Request

Discipline Head

Endorse RequestAssign to TM

Technical Manager

Assign Resource

Lead Resource

Submit Scope of Work

Resource

Time Write

Final Report*

Click on the hyperlink to navigate

to the step-by-step instruction

1 2 3 4 5 6


myExperts Overview 4

Submit Approve Submit Approve

Center of Excellence (CoE)

Hold for Discussion

OR OR

Hold for Discussion

Requestor ApproverDiscipline

HeadTechnical Manager

Lead Resource

Approver

Initiate Request

MoMSubmission Required

MoMApproval

Requested

1 2 3 4 5 6

Roles

RequestModification

Action

Action Button

Endorsement and Assign

TM

Resource Assignment

Required

Assign Resource

Endorse and Assign

TM

Approval Required

(for unbudgeted)

Operating Unit (OPU)Operating Unit (OPU)

Email Notification

• Requestor• Approver

• Requestor• Approver• COE Discipline

Head

• Requestor• Approver• COE Lead

Resource

Pending MoMModification

• Planned Request: Under this category, all solution requests raised are based on the up-front budget allocation to COEs agreed during P4R exercise. For GTS solutions, planned requests refer to the Retainer Work Plan that has been established on yearly-basis. The list of work plans is available with OPU Focal Person.

• Unplanned / Unbudgeted Request: Under this category, all solution requests raised are as per ad-hoc type of requests. However, the user still needs to obtain the budget approval from user’s LoA prior to raising requests.

OR OR

Hold for Discussion

Revert

Solution & Resource Management


Decision

Solution & Resource Management Process & Status Flow (Unbudgeted)

Start Submit Request

Draft

Pending Approval

Approve the Request

Pending Approval

Pending Endorsement

Hold for Discussion

Pending Approval

Pending Request Modification

Accept

Pending Acceptance

Revert

Pending Acceptance

Pending Re-Endorsement

MoM Submission Required

Pending MoM Submission

Pending MoM Approval

MoM Approval Required


Active

Hold for Discussion

Pending MOM Approval

Pending MoM Modification

Endorse and Assign TM

Pending Endorsement

Pending Acceptance

Hold for Discussion

Pending Endorsement/ Pending Ren-Endorsement


Decision

Decision

Pending Mobilization

Add Role and Manhours


Decision

Action Required

Initial Status

Next Status

Legend

MoM Modification Required

Pending MOM Modification


C

B

Closure and Feedback

Change Request (if required)

Requestor (OPU)

Approver (OPU)

Discipline Head

Technical Manager

Lead Resource

Resource can Start

Time Write

• Applies for non-catalogue solution only.• For catalogue solution, status will change to

Active upon acceptance and role assignment.

Submit

Approve Reject

Endorse Reject

Approve Reject

Submit

Approve Reject

Modify and Resubmit Request or

Delete Request


Delete

A

Click to go to home menu


Solution & Resource Management Process & Status Flow (Budgeted)

Start Submit Request

Draft

Pending Endorsement

Accept

Pending Acceptance

Revert

Pending Acceptance


MoM Submission Required



MoM Approval Required


Active

Hold for Discussion

Pending MOM Approval


Endorse and Assign TM

Pending Endorsement

Pending Acceptance

Hold for Discussion

Pending Endorsement/ Pending Ren-Endorsement


Decision

Decision


Add Role and Manhours


Decision

Action Required

Initial Status

Next Status

Legend

MoM Modification Required

Pending MOM Modification


C

B


Change Request (if required)

Requestor (OPU)

Approver (OPU)

Discipline Head

Technical Manager

Lead Resource

• Applies for non-catalogue solution only.• For catalogue solution, status will change to

Active upon acceptance and role assignment.

Submit

Endorse Reject

Approve Reject

Submit

Approve Reject

Modify and Resubmit Request or

Delete Request


Delete

Resource can Start

Time Write

A



Decision

Time WriteProcess & Status Flow

Time Sheet Submission

Draft

Submitted

Approve the Time Sheet

Submitted

Approved

Reject the Time Sheet

Submitted

Rejected

Action Required

Initial Status

Next Status

Legend

A

Resource to Start Time Write

Reviewer

Time Writer

Adjustment Required

• Upstream and PD&T employees seconded

to Upstream: 21st of each month

• PD&T: Last day of each month

• Upstream and PD&T employees seconded to

Upstream: 25th of each month

• PD&T: 3rd of the following month

Scenario 1: Submission of time sheet and flow for adjustment made to a rejected timesheet before the deadline.

Reviewer

Time WriterResubmission of Time Sheet

Rejected

Submitted

Approve the Time Sheet

Submitted

Approved

Scenario 2: Flow for adjustment made to an approved timesheet after the deadline (within the last 1 month only)

Reject the Time Sheet

Submitted

Rejected

Offline:Inform Reviewer

• For any time writing changes submitted

before deadline, it will be reflected as a

submission for the current cycle period for

review.

• For any changes made after deadline, the

values will be considered as adjustments

submitted for approval in the subsequent

cycle period (see Adjustment Tab in the

subsequent cycle period).

Submit

Approve Reject

Reject Submit Adjustment



Solution & Resource Management Process & Status Flow (Change Request)

Initiate Change Request- Add Role and Manhours

- Or Edit Role and Manhours

Active

Pending Change Request Acceptance

Action Required

Initial Status

Next Status

Legend

B

Change Request

Decision

Approve the Change Request


Active

Reject the Change Request


Active

C Closure and Feedback

Approver (OPU)

Technical Manager

A New Resource added to start Time Write

Approve Change Request Reject Change Request

Submit



Decision

Closure (Final Report) and Feedback Process & Status Flow

Final Report Submission

Active

Pending TM Final Report Approval

Approve the Final Report


Pending OPU Final Report Approval

Hold for Discussion


Pending Final Report Modification

Approve the Final Report


Pending Feedback

Decision

Action Required

Initial Status

Next Status

Legend

Hold for Discussion


Pending Final Report Modification

Provide feedback and add feedback providers

Pending Feedback

Pending Feedback Acknowledgement

Acknowledge the feedback from OPU


Close

Decision

Hold for Discussion


Pending Feedback

End

C


Requestor (OPU)

Approver (OPU)

Technical Manager

Lead Resource

Force closure after 30 days

Force c

losu

re a

fter

30

days

Force closure after 30 days

Note: System will auto close the request after 30 days from the final report approved date by OPU Approver

Submit

Approve Reject

Approve Reject

Submit

Approve Reject



Technical Manager




Approver(OPU)

DisciplineHead

Lead Resource

OPU Approval Required1. How do I approve or reject


a Pending MoM?



MoM Submission Required1. How do I submit a MoM?

Time Write1. How do I timewrite?2. How do I modify my timesheet?

Submit a Final Report1. How do I submit a Final Report?

Resource/Time Writer

Requestor (OPU)

Raising a Solution Request1. How do I search and

submit a Solution Request?2. How do I browse for a

Solution Request and submit it?

3. How do I modify my Solution Request?

Requestor (OPU)

Initiate Request

Approver(OPU)

Approve Request

Discipline Head


Technical Manager

Assign Resource

Lead Resource


Resource

Time Write

Final Report*


Click the Add to Cart button to navigate to My Cart page.

How do I search and submit a Solution Request? 11Requestor

OPU

Log in to myExperts at https://myexperts.petronas.com1

In the Search Engine tab, type in the Solution Request

Title and click the Search button to proceed.

2

3 The listing of the service will be shown in the Result page.

Click View More to read the description of the service.

4

6 Click on the tick box of the Solution Request to proceed

and expand the section.

To proceed with the service, click the Add to Cart button.

A notification will be prompted upon adding item to the cart.

5

1

2

3

4

6

5


https://myexperts.petronas.com/


12Requestor

OPU

Fill in the required information.7 8 To proceed with the service, check the Terms & Condition

tick box.

9 Click Submit to submit the request. A notification message

will be prompted for confirmation of submission. Click Yes.

10 Upon successful completion, a confirmation message will be

prompted.

7

89

9

10

End

How do I search and submit a Solution Request?

Requestor to indicate whether the package is budgeted by selecting the relevant radio button.

If the package is unbudgeted, the request will be directed to an OPU approver priorto endorsement by relevant Discipline Head.

Requestor may attach supporting documents totaling up to 20 files with maximum size of 5MB per file.

If the request is project related, select the project name from the drop down menu.

If requesting on behalf of others, ensure the original requestor’s information is input at ‘Requestor Details’ section.

Ensure that the correct Charge Code is being selected.

Click on the ‘v’ icon to expand the section and viewthe detailed information.



To select the Solution, click the Add to Cart button. A

notification will be prompted that an item have been added

to your cart. Click the cart icon to navigate to My Cart page.

How do I browse for a Solution Request and submit it? 13Requestor

OPU


Click the Browse Menu, to search for Solutions. 2

3 Select the required Business Stream (Upstream, Downstream

or PD&T) and select the required Solution from the drop

down list.

4

7 Check the tick box of the Solution Request to proceed

and expand the section.

A list of recommended Technical Solutions will be filtered out.

6

1

2

3

4

7

6

5 Click the Solution Title to view more information on the

package.

5

Note: Requestor may add multiple packages to the cart.




Requestor OPU

Fill in the required information.8 9 To proceed with the service, check the Terms & Condition

tick box.

10 Click Submit to submit the request. A notification message

will be prompted for confirmation of submission. Click Yes.

11 Upon successful completion, requestor will be directed to the

Confirmation of Request page to view the confirmed

request submission that has been recorded on the system.

8

910

11

14

End

How do I browse for a Solution Request and submit it?

Requestor to indicate whether the package is budgeted by selecting the relevant radio button.

If the package is unbudgeted, the request will be directed to an OPU approver priorto endorsement by relevant Discipline Head.

Requestor may attach supporting documents totaling up to 20 files with maximum size of 5MB per file.

If the request is project related, select the project name from the drop down menu.

If requesting on behalf of others, ensure the original requestor’s information is input at ‘Requestor Details’ section.

Ensure that the correct Charge Code is being selected.

10

Click on the ‘v’ icon to expand the section and viewthe detailed information.



How do I modify my Solution Request? 15

Click on the My Request Tracker > Action Center tab on

myExperts Homepage.

1

1

From the drop down menu, select As Requestor. A list of items that are pending requestor actions are displayed.

2

2

In the Request Status field, click the Pending Request Modification link to view the details.

3

3

Requestor OPU

In the event a Solution Request have been rejected or put on hold for discussion by the OPU Approver, the requestor is required to modify the Solution Request accordingly.

Status: Pending Request Modification

Review the comments in the remarks column and modify the required action. Tick the T&C box and click the Submitbutton.

4

To delete the Solution Request, click the Delete button.5

54

Please amend the end date of the solution request.

End

Modify the Solution Request based on the remarks provided by the OPU Approver.



Requestor (OPU)

Raising a Solution Request1. How do I search for a

Solution Request?2. How do I modify my

Solution Request?

Technical Manager




DisciplineHead

Lead Resource







Approver(OPU)

Pending Approval


OPU Approval Required for Unbudgeted Request1. How do I approve or reject


a MoM Submission?

Requestor (OPU)

Initiate Request

Approver(OPU)

Approve Request

Discipline Head


Technical Manager

Assign Resource

Lead Resource


Resource

Time Write

Final Report*


How do I approve or reject a Solution Request? 17Approver

OPU


myExperts Homepage.

1

1

From the drop down menu, select As Approver. A list of items that are pending approval are displayed.

2

2

In the Request Status field, click the Pending Approval link to view the details.

Note: Use the sort function to sort request by age.

Review the Solution Request by expanding the information tabs.

3

4

To approve the Solution Request, click the Approve button. Else, to reject the request, click the Hold for Discussion button.

5

3

4

5



How do I approve or reject a Solution Request? 18Approver

OPU

Upon clicking the Approve button, a notification will be

prompted for approval to confirm the following:

6

1

2

7 Upon clicking the Hold for Discussion button, a notification

will be prompted for remarks:


End

6

7


How do I approve or reject a MoM submission? 19Approver

OPU


myExperts Homepage.

1

1

From the drop down menu, select As Approver. A list of items that are pending approval are displayed.

2

2

In the Request Status field, click the Pending MoM Approval link to view the details.

3

Review the MoM Submission by expanding the MoM Information tabs.

4

3

4

5

To approve the MoM, click the Approve button. Else, to reject the request, click the Hold for Discussion button.

5

Click to go to home menuEnd


Approver(OPU)



a Pending MoM?

Requestor (OPU)



Solution Request?

Technical Manager




Lead Resource





DisciplineHead

Pending Endorsement





Requestor (OPU)

Initiate Request

Approver(OPU)

Approve Request

Discipline Head


Technical Manager

Assign Resource

Lead Resource


Resource

Time Write

Final Report*


How do I endorse Solution Request and assign a TM? 21Discipline

Head


myExperts Homepage.

1

1

From the drop down menu, select As Discipline Head. A list of items that are pending approval are displayed.

2

2

In the Request Status field, click the Pending Endorsement or Pending Re-Endorsement link to view the details.

3

To endorse the Solution Request, click the Endorse button. Else, to reject the request, click the Hold for Discussion button and the request will be reverted back to the requestor.

5

3

4

5

Review the Solution Request by expanding the Informationtabs.

4

Upon endorsing, a pop-up box will be prompted. Select the

technical manager from the drop-down menu and click

Confirm.

6


Note: Discipline Head will also be able to view all Solution Request and pending action items of technical managers under his purview. He may also be able to complete the action on behalf.



Requestor (OPU)

Approver(OPU)

DisciplineHead

Lead Resource



Solution Request?



a Pending MoM?







Technical Manager

Pending Acceptance




Requestor (OPU)

Initiate Request

Approver(OPU)

Approve Request

Discipline Head


Technical Manager

Assign Resource

Lead Resource


Resource

Time Write

Final Report*


How do I accept or revert a Solution Request? 23Technical Manager


myExperts Homepage.

1

1

From the drop down menu, select As Technical Manager. A list of items that are pending TM’s acceptance and approval are displayed.

2

2

In the Request Status field, click the Pending Acceptance link to view the details.


3To accept the request, click the Accept button. Click the Proceed button and go to How do I assign roles and resources? (step 4).

4

Or to revert the request, click the Revert button.

5

3

4

56

Enter remarks for reverting the request and click on the Submit button.

6

6 (a)

The request will be routed to Discipline Head for re-endorsement and re-assignment of a different Technical Manager.



How do I assign roles and resources? 24Technical Manager


myExperts Homepage.

1

1

From the drop down menu, select As Technical Manager. A list of items that are pending TM’s acceptance and approval are displayed.

2

2

In the Request Status field, click the Pending Mobilization link to view the details.

Review the Solution Request by expanding the information tabs and click the Continue button.

3Select the Start and End Date of the Solution Request.

4

To add team members or resources, click the Add Role button. To edit an existing resource, click the Edit button.

5

3

5

6

6

Upon accepting a Solution Request, the status will change from

Pending Acceptance to Pending Mobilization. Technical Managers

will now be able to add roles and resources.

To add a known resources, click the Search by Name tab and key in the name of the known resource and click the Search button. Or;

7




Key in the relevant resource information required (role, job grade, location) and click the View Recommendation to view resources that match the criteria.

8

To select the resource, click the Select button. The new resource will be added under the Team Members section.

10

12 Click the Proceed button to continue to the Resource Loading Page.

8

Click the View button to view the e-CV of the resources.9

9

10

9

Specify whether the new resource is a lead resource/ alternate TM/ non-critical role.

11

11




On the Resource Loading Page, select the rate and key in the required man hours of the resource.

12 Click on the Mobilize button.A confirmation message will be prompted for confirmation on the resource mobilization.

14

Click the View button to view the resource’s daily loading.The estimated man hours and cost will be displayed. If required, amend the man hours.

13

Click the View button to view the resource’s daily loading.The estimated man hours and cost will be displayed. If required, amend the man hours. Then, click Proceed.

12 13

14


13

The new resource added will be displayed in the resource information tab. Once he has been assigned under the technical manager, the resource will be able to time write in myExperts with the Technical Manager as the reviewer.

15



View the resource assignment summary.16 To modify team members or resources;17


End

Resource Assignment Summary:Total number of position, vacant, filled, Pending Mobilize.

The summary include name of1. Lead Resource name2. Lead TM and Alternate TM

Add Role button:To enable TM to add more resources

Delete button: To remove Roleswithout resource

Replace button:To replace resource with the same roles/position. Once resource be replaced, TM or Alternate TM need to mobilize again the new resource.

Tips: This function is enable due to maintain the same number position as per MPP in Project.

16

17

Edit button: To modify resource information


How do I raise a Change Request? 28Technical Manager

Click on the My Request Tracker > Request Tracker tab

on myExperts Homepage.

1

1

In the Request Tracker page, search and select the Solution Request that requires modification.

2

In the Request Status field, click the Active link to view the details.


3To raise a Change Request (outside project budget or project timeline), click the Add Change Request button.

4

6

3

4

65

To add a new resources or edit a resource that is within project budget and timeline, click the Continue button to proceed.

5




To raise Change Request, complete the following actions and the click the Proceed button:• Fill in the Change Description column• Select the Change Reason:

- Expected closeout date extended- Higher Cost- Expected closeout date extended and Higher Cost

• Select the Expected Closeout Date• Others

7

8

7

To add new resource, click the Add Role button. Proceed to the next step: How do I assign roles and resources?

9

To extend the current resource, select the resource and click the Edit button.

8

8

Click the Edit button.i. Amend the Role or End Date of the resource.ii. Click the Confirm button.

8(i)

Key in the new Rate and Manhours and click Proceed.10

9

10




The following field are required to be updated: • Scope of Work• Deliverables • Cost section• Attachment

11

Click the Submit Change Request button to submit the Change Request to OPU/ Asset Approver.

12

11

12



Technical Manager




Requestor (OPU)

Approver(OPU)

DisciplineHead



Solution Request?



a Pending MoM?






Lead Resource



MoM Submission Required1. How do I submit a MoM?2. How do I modify a rejected MoM?


How do I submit a MoM? 32Lead

Resource


myExperts Homepage.

1

1

From the drop down menu, select As Lead Resource. A list of items that are pending Lead Resource’s action are displayed.

2

2

In the Request Status field, click the Pending MoM Submission link to view the details.

Review the Solution Request by expanding the information tabs then click Continue.

3

4

3


5

Click the Submit button to submit the MoM to OPU/ Asset Approver.

6

5

6



How do I modify a rejected MoM? 33Lead

Resource


myExperts Homepage.

1

1

From the drop down menu, select As Lead Resource. A list of items that are pending Lead Resource’s action are displayed.

2

2

In the Request Status field, click the Pending MoM Modification link to view the details.

Review the Solution Request by expanding the information tabs then click Continue.

3

4

3


5

Click the Submit button to submit the MoM to OPU/ Asset Approver.

6

5

6




Lead Resource


Technical Manager




Requestor (OPU)

Approver(OPU)

DisciplineHead



Solution Request?



a Pending MoM?



Resource/Time Writer/

Reviewer

For PD&T Resources

For Upstream Exploration and CoE

Time Write1. How do I timewrite?2. How do I modify my timesheet?3. How do I approve/reject

timesheet?



How do I time write? 35Resource/

Time Writer

Click on the Time Write > As Time Writer menu on the

myExperts Homepage.

1

1

Select the current cycle period.2

Select the Assignment, Role, Charge Code and Location

from the drop down menu.

3

4

To submit the recorded hours, click the Submit button. The status will change to Submitted.

7

2

3 4

5

7

For Manpower Supply Contract (MSC) resources that requiresto key in their Over Time (OT) hours, use thefunction.

6

For PD&T Resources


To save the recorded hours and resume later, click the Savebutton. The recorded hours will be displayed in the ‘TOTAL’ column.

5

Enter the working hours of the assignment for each selecteddate. Standard working hours is 8 hours per day.

i. Click on the date (from the assignment that requiresto input OT hours) and click the Add/Remove OTbutton. An Add Over Time box will be prompted.Insert the Over Time Hours and Click Save &Close.

ii. The Over Time Hours will be indicated in thefluorescent blue box, under the normal workinghours.

iii. To update or remove the Over Time Hours, click thedate and click on the Add/Remove OT Button. TheAdd Over Time box will be prompted. Click theUpdate or Remove button.

6View the summary table to see the total hours that have been keyed in for the time write period.

© 2017 Petroliam Nasional Berhad (PETRONAS) 36

How do I modify my timesheet if it has been rejected ? 36Resource/

Time Writer


myExperts Homepage.

1

1


Scroll down the page until you see rejected comments.3

Refill the required manhours for the rejected assignment. 4

2

5

Click Save button to save the recorded hours and Submit

button to submit the recorded hours for the month.

5

3

4

For PD&T Resources


Test 123 – Execution Phase

Rejected


Add new record Click the Add new record button to add more line to the assignment list.

PDF Review Click the PDF Review button to download the timesheet in PDF format.

Prior Month BalancePMB(hr)

The total man-hours assigned to the resource/user for the particular technical solution/project.

Current Month ActualCMB(hr)

Total man-hours recorded for the month.

X Delete the time write record for the particular assignment.

Enter comment by date. Select the date from the drop down menu. Enter the comment in the space provided. Click ‘Save’ button to save the comment by date.

View the details of the assignment i.e. Request Description, Project Name, Reviewer, Duration and comments recorded by date.


Information 37Resource/

Time Writer

For PD&T Resources


How do I approve or reject a time sheet? 38Reviewer


Click on the Time Write menu and select As Reviewer.2

3 The name of Time Writers/ Resources under you purview will

be listed in the table below. Select the Cycle Period and

expand the SR by clicking the icon.

4 Tick the checkbox next to the Resource Name and view the

time write information.

1

2

3

5 To approve the timesheet, click the Approve button. Else, to

reject, click the Reject button.

For PD&T Resources

5

4




How do I time write (and add charge code?) 39Resource/

Time Writer


myExperts Homepage.

1

1


Select the Assignment, Role, Charge Code and Location

from the drop down menu.

3

5

To submit the recorded hours, click the Submit button. The status will change to Submitted.

8

2

3

4

5

A confirmation message will be prompted to confirm the addition of the charge code to your assignment list. You are then required to contact PETRONAS ICT Service Desk or your Project Control Focal person to properly assign yourself in the assignment for future time writing.

7

Exploration

Enter the working hours of the assignment for each day of

the month (i.e standard 8 hours per day except Friday).

4

To add a new charge code under your assignment, click on the Add Charge Code button.

Select the Charge Code from the dropdown list and click on the Create button.Please note that all active charge code will be displayed in the drop down list. If you are unable to find the charge code, kindly contact ICT Service Deck.

6

To save the recorded hours and resume later, click the Savebutton. The recorded hours will be displayed in the ‘TOTAL’ column.

9

6

7

8 9



How do I modify my timesheet if it has been rejected ? 40Resource/

Time Writer


myExperts Homepage.

1

1


Scroll down the page until you see the rejected comments.3

Refill the required manhours for the rejected assignment. 4

2

3

Click Save button to save the recorded hours and Submit

button to submit the recorded hours for the month.

5

3

4

Exploration

Assignment 123





Click on the Time Write menu and select As Reviewer.2


be listed in the table below. Select the Cycle Period and

expand the SR by clicking the icon.

4 Tick the checkbox next to the Resource Name and view the

time write information.

1

2

3



5

4

Exploration




Information 42

Add new record Click the Add new record button to add more line to the assignment list.

PDF Review Click the PDF Review button to view the timesheet in PDF format.

Prior Month BalancePMB(hr)

The total man-hours assigned to the resource/user for the particular technical solution/project.

Current Month ActualCMB(hr)

Total man-hours recorded for the month.

X Delete the time write record for the particular assignment.

Enter comment by date. Select the date from the drop down menu. Enter the comment in the space provided. Click ‘Save’ button to save the comment by date.

View the details of the assignment i.e. Request Description, Project Name, Reviewer, Duration and comments recorded by date.

Resource/ Time Writer

Exploration



What do I need to do if I can’t find my Assignment or Charge Code? 43

Click on the Request List menu on the myExperts Homepage.1

1

Type in the required Solution Request Title or Solution Request Number and click the Search button.

2

Click on the SR Title listed out in the Request List. 3

4

2

For example: Type in “SK 407” in the SR Title and select the relevant SR Title from the drop down list.

3

You will only be able to time write in myExperts providing

that your name is under the Resource Information tab for

that Solution Request.

4

If you are unable to find your name, please reach out to the

focal person (in the next slide) or reach out to PET-ICT

Service Desk for it to be investigate and mapped accordingly.


Exploration


How do I Time Write in myExperts? 44Time Writer


Click on the Time Write menu and select As Time Writer

(Upstream CoE).

2

3 To time write, drag and drop the selected assignment (from

the left side of the calendar view) on to the selected date in

the calendar. An Event Notification Form will be prompted.

Alternatively, click a date on the calendar to prompt the

Event Notification Form.

4

5 Upon completion of the form, click the Save & Submit button to submit the assignment.

In the Event Notification Form, fill in the required

information. Refer to the next slides for more information.

Grey colour indicates previous month cycle

Orange colour indicates end date of submission

2

1

3

4

5

Upstream CoE




How do I Time Write in myExperts? 45Time Writer

Event Description and Action Required

Title Selected SR Title will be auto populated by default.

Assignment Selected Assignment will be auto populated by default.

Role Select the role assignment from the drop-down list.

Charge Code Select the charge code from the drop-down list.

Location Select the location from the drop-down list.

Activity Select the main activity from the drop-down list.

Category 1Select the first level of time write category from the drop-down list. The listing is based on the input selected from the ‘Activity’ field.

Category 2 Select the second level of time write category from the drop-down list. The listing is based on the input selected from the ‘Category 1’ field.

Category 3Select the third level of time write category from the drop-down list. The listing is based on the input selected from the ‘Category 2’ field.

Category 4Select the forth level of time write category from the drop-down list. The listing is based on the input selected from the ‘Category 3’ field.

Category 5Select the fifth level of time write category from the drop-down list. The listing is based on the input selected from the ‘Category 4’ field.

Start Date Select the Start Date of the assignment using the date/time picker.

End Date Select the End Date of the assignment using the date/time picker.

Note:

i. Please tick the All Day checkbox to add the assignment for multiple days.

ii. The system will not allow time writers to input more than 12 hours per day for any selected assignment.

Upstream CoE



How do I Modify my Time Sheet? 46Time Writer


Click on the Time Write menu and select As Time Writer

(Upstream CoE).

2

3 From the calendar, double click on the Assignments that

have been rejected by reviewer and requires modification or

adjustment. This is indicated by the color.

4

5 To resubmit the assignment, click the Save & Submit button. Else, to delete the assignment, click the Delete button.

In the Event Notification Form, edit the required

information.

EXP/20180801/101925

Pale orange colour indicates time write have been rejected

EXP/20180801/101333

Pale green colour indicates time write have been approved

2

1

3

4

5

Upstream CoE






Click on the Time Write menu and select As Reviewer

(Upstream CoE).

2


be listed in the table below. Select the resources name and

view their time sheet prior to approving or rejecting it.

4 To search for a particular resource or cycle, use the search

function by filtering Cycle Period, SR Number, Status, Charge

Code and SR Title. Click the Search button to proceed.

1

2

3



4

5

Upstream CoE




Experiencing Issues? 48

[email protected]

+603-2331 3333

PETRONAS ICT Service Desk via myGenie+

Contact Us

If you are experiencing any technical issues or require further assistance, please contact us at:


excellent partner technical solutions · 2018-10-16 · solution request? opu approval required for...

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