executive assistant in new york city resume anne caso

8/10/2019 Executive Assistant in New York City Resume Anne Caso

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Anne M. Caso

Rockaway, NJ 07866, 973-223-3951, [email protected]

OBJECTIVE

A challenging opportunity through which I may utilize my experience in project management and executive administration, managing

multi-faceted, concurrent projects to meet corporate objectives

SKILLS

Executive/Office Administration Project Management & Team Building Policies and Procedures

System Design & Implementation Process Re-engineering Financial Reporting/Analysis

Customer & Team Training Inventory Control Sales Presentations/Demos

Vendor Management Bookkeeping Quality Assurance

Domestic/International Travel Planning

SYSTEMS

Microsoft (Access, Advanced Excel, Word, PowerPoint, Project, Visio) QuickBooks

AXS-One/Computron ERP (TEAM), PO, AP, AR and Workflow Apprise Distribution

AXS-One/Computron Proprietary Report Writer Rossware Service Desk

SUMMARY OF ACHIEVEMENTS

Managed cross-functional team to create a cohesive organization, motivated to provide excellent customer service, eliminating

unnecessary expense (physical assets and man-hours) and maximizing profits (no charge service calls reduced by 35%).

Developed repeatable process for maintaining stable software demo environments (laptop and web-based), implementing the

latest functionality/technology as available, allowing sales professionals to easily demonstrate the products’ abilities to address

our clients’/prospects’ business challenges.

As a private business owner, achieved 50% increase in overall sales in a highly competitive environment by implementing a state

of the art point-of-sale system and developing processes to enable a more streamlined business model focusing on brand

recognition, high quality product and exceptional customer service.

Managed a consulting organization tasked with implementing software solutions for a variety of business objectives, across

diverse industries. Projects were completed on or ahead of schedule and on budget. The practice met or exceeded revenue and

profit goals and personnel turnover rate was zero. Managing a cross-functional team, developed new policies and processes for testing, version control and release of company

software. This was the first release of software on CD and included automated install and version control.

PROFESSIONAL EXPERIENCE

The Holder Group, Inc., Fairfield, NJ 4/2014-present

SALES MARKETING ASSOCIATE

General contractor and construction management firm. Work with Principal of the firm to develop new company branding and

marketing strategy for the company as well as functioning as Assistant Project Manager for multiple projects due to staff shortage.

Carl Schaedel Co., Inc., Fairfield, NJ

EXECUTIVE ASSISTANT TO PRESIDENT/PROCESS MANAGER 6/2008-2/2014 Wholesale distributor of high-end kitchen appliances. Work independently to facilitate efficient information handling between all

levels of staff, executive management and external customers.

Led a team consisting of Service/Dispatch, Customer Care, Inside Sales, Finance and Warehouse personnel tasked with developing

efficient processes, maximizing existing infrastructure and company assets to create a cohesive overall team, motivated to

provide excellent customer service, cut expenses and maximize profits.

Developed and continually maintain territory wide dealer display inventory tracking, implementing controls to monitor $4.3

million in company owned display inventory as appliances are relocated, sold and/or replaced.

Developed Excel based analysis from multiple data sources to provide weekly purchasing recommendations to help ensure

effective purchasing and optimal inventory mix/levels within a $10.5 million product inventory.

Coordinate meetings, travel arrangements, provide ad-hoc reporting, presentations and corporate program administration for

diverse group of internal and external stake-holders.

8/10/2019 Executive Assistant in New York City Resume Anne Caso

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Flowers Galore, Butler, NJ

OWNER/COO 1/2004 8/2008

Retail flower and gift shop. Responsible for all business operations including sales, marketing, design and production, accounting, tax

reporting, purchasing, management, etc.

Achieved a 50% increase in overall sales in a highly competitive environment through development and effective execution of

multi-faceted marketing plan.

Implemented a state of the art point-of-sale system and processes to enable a more streamlined business environment with the

focus on brand recognition, high quality product and exceptional customer service.

AXS-One Inc./Computron, Rutherford, NJ

DIRECTOR, SALES TECHNICAL SERVICES 5/2001 8/2003

ERP software manufacturer and solutions provider. Developed and maintained all software demonstration systems (laptop and web-

based), coordinated staffing and logistics for sales presentations. Developed first portable and stable demonstration system that

included all products (approximately 30), resulting in highly effective sales presentations to prospects and current clients.

Developed repeatable process for maintaining stable demonstration environments (both portable and web-based), continually

implementing latest functionality and technology as available.


DIRECTOR, PROFESSIONAL SERVICES, TIVITY DIVISION 1/2000 5/2001

Overall responsibility for developing and managing Tivity Division professional services practice. Personnel and project management,

as well as selling professional services and negotiating contracts.

Practice included 10 consultants and project managers, working with companies in various service industries, ranging in size from

200 to over 15,000 tracked personnel.

All projects were delivered on or ahead of schedule and on budget.

Practice met or exceeded revenue and profit goals and personnel turnover rate was zero.


MANAGER, QUALITY ASSURANCE 10/1997 1/2000

Testing and release of more than 20 products on three hardware platforms, managing a staff of 8. Managed multiple environments,

developed testing scenarios and provided tools for error tracking and issue resolution.

Developed and instituted new policies and processes for the testing, version control and release of company software, resulting

in the company’s first release of software on CD which included automated installation and version control.

Developed and instituted processes for testing, version control and release of incremental patches, enabling the company’s client

support personnel to resolve client issues in a more timely and efficient manner.


CONSULTANT/SR. CONSULTANT/ENGAGEMENT MANAGER 6/1990 10/1997

Acted both as a team member and project manager on client implementations. Projects involved several of the company’s products

including Time and Expense Accounting, EPIC (proprietary report and query tool), Workflow, PO, AP and GL. Implementations

involved companies varying in size from local firms with 100 employees to multi-national firms with thousands.


ASSISTANT TO VP OF PRODUCT PLANNING AND MANAGEMENT AND TO CFO 9/1988 6/1990

Responsible for administrative operations of Consulting, Sales Support and Accounting departments. Served as primary liaison with

other department heads and C-level management. Developed and maintained various document management systems, prepared

highly confidential management reports including utilization, budgets, staff bonuses, etc.. Administration and data integrity

responsibility for Time and Expense Accounting system, including client billing.

EDUCATION

Bergen Community College:

College level coursework in the areas of Finance and Programming Logic. GPA 4.0

Whitehall High School: Graduated with Honors

executive assistant in new york city resume anne caso

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