executive director deloitte leadership future of work coe lead … · 2020-05-20 · future of work...

Indranil Roy

Executive Director

Deloitte Leadership

Future of Work COE Lead

Singapore

2Copyright © 2017 Deloitte Development LLC. All rights reserved.

FUTURE OF WORK. NAVIGATING DISRUPTION.


The future of work involves a much broader set of issues thandigital only:

The growth of alternative workforce arrangements, including the open talent economy and crowds

The evolution of talent and customer markets based on “pull” rather than “push” requiring new capabilities

Accelerating use of robotics, cognitive technologies, and artificial intelligence in the workplace

Growth of the Digital Enterprise

Emergence of network and team based organizations

Deliberate design of customer and employee experiences

Understanding and managing the risks and costs of labor in business

Part of a larger set of transformations on the horizon such as:

An Introduction

Deloitte, in collaboration with Singapore Economic DevelopmentBoard (EDB), has set up its first global Center of Excellence inSingapore to build new thinking, approaches and solutions for

clients navigating the Future of Work.


7 DISRUPTION

DRIVERS


2.6 billion+smartphone users in the world1


$500,000 in 2008$22,000 today5


35% UK 47% US

77% China6


9x more in last 2 years2

Major enabler of machine learning


Millennials 50%3

25% global pop in Africa by 2050 5

Longevity Dividend– 50 year careers4


10

2.5 – 5 years: Half-life of skills4.5 years: Average tenure in a job8


US Contingent workers 40% by 20207


7DISRUPTORS

Technology is everywhere

2.6 billion+smartphone users in the world1

AI, Cognitive Computing, Robotics

$500,000 in 2008$22,000 today5

Tsunami of data

9x more in last 2 years2

Major enabler of machine learning

Jobs vulnerable to automation

35% UK 47% US

77% China6

Diversity and generational change

Millennials 50%3

25% global pop in Africa by 2050 5

Longevity Dividend– 50 year careers4

Explosion in contingent work

US Contingent workers 40% by 20207

Change in nature of a career

2.5 – 5 years: Half-life of skills4.5 years: Average tenure in a job8

UNPRECEDENTED CHANGE & OPPORTUNITY


WorkThe type of work people

will do in the Future.

WorkplaceThe structure and practices to enable people to create

value in the Future.

WorkforceThe portfolio of workforces,

people and machines, on balance sheet and contingent

workers and crowds

REIMAGINING ALL DIMENSIONS OF WORK


NAVIGATING THE FUTURE OF WORK

Design of

WORK and

organization

The Future

WORKFORCE

WORKPLACE of the Future

CAPABILITIES for the

future

New

WAYS of WORKING

RADICALLY

OPEN

AGILEBY DESIGN

AUGMENTED

WITH SMART MACHINES

Navigate by strategic priorities

Navigate by strategic theme

Navig

ate

by d

imensio

n


NAVIGATING THE FUTURE OF WORK

Design of

WORK and

organization

The Future

WORKFORCE

WORKPLACE of the Future

CAPABILITIES for the

future

New

WAYS of WORKING

RADICALLY

OPEN

AGILEBY DESIGN

AUGMENTED

WITH SMART MACHINES

Navigate by strategic priorities

Navigate by strategic theme

Navig

ate

by d

imensio

n

Case StudiesOur people are able to experiment, fail fast, learn faster, and innovate with

confidence.


OUR SOLUTIONS


FUTURE OF WORK SOLUTION SET

Immerse in the Future of Work realities to understand their transformative impact on the businessstrategy. Understand ways to navigate the Future of Work themes and plan actions around thezones of impact.

Future of Work Strategy Labs

1

Discover Deloitte’s new approach to developing a future-forward workforce strategy thattakes into account three key dimensions driving the Future of Work: “what” (automation),“who” (open talent continuum, “where” (workplaces and location)

Future of Workforce Planning

2

Deep Dives WorkforceSegment Redesign

Exponential Professional / Actuary available now

Dive into how to effectively conduct a wide-scale end-to-end transformation to afunction or profession to redesign critical workforce segments (i.e., actuaries,nurses, Finance) by leveraging cognitive technologies, new talent options, andupdating career and learning models

3

RPA and Cognitive Technology Pilots / Projects

Understand and pilot RPA and Cognitive Technologies as a criticalcomponent of Future of Work strategies and initiatives. Learn aboutconducting an RPA and Cognitive pilot and roll out plan within thecontext of a FoW program.

4

Explore the potential digital implications for theorganization (e.g. networks of teams, link to Digital DNA),digital leadership, culture and ways of working (i.e. agile),careers, and upskilling / reskilling

Digital Organization, Leadership, Culture, Careers, Skills5

Our solutions help take clients from initial exploration to results-oriented action plans that reimagine and redesign the way work gets done.


21st Century augmented workforce integrated

with robotics & cognitive automation

and digital organization

Future of Work Strategy Lab

Immerse in the Future of Work realities to understand their transformative impact on the strategic business priorities of the organisation

Additional Art of the Possible Labs

Deep Dives Workforce Segment Redesign

Redesign workforce segments / professions (e.g., Actuaries, Nurses)

Deep Dive Labs

Future of Workforce Planning

Model anticipated economic impact of workforce optimization and set direction RPA and

Cognitive Technology

Pilots & demonstrations Digital Organization, Leadership, Culture, Careers, Skills

Future of Work talent models / essential and enduring human skills

CAN COME EARLIER IN SEQUENCE AS DESIRED

ActivateAwareness Animate

OUR APPROACH & INITIAL PORTFOLIO OF SERVICES

executive director deloitte leadership future of work coe lead … · 2020-05-20 · future of work...

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