Executive President’s Team MembersMaurice & Sandra Smith

Former Factory Worker

Wanted Time with Family

Wanted Income Opportunity

Executive President’s Team Members Maurice & SandraSmith

Former Factory Worker

Wanted Time Freedom & Choices

$1200 in 4 weeks

Replaced income first year

Six figure income in 42 months

“Full Time” over 12 years now

Executive President’s Team MembersExecutive President’s Team Members

Maurice & Sandra SmithMaurice & Sandra Smith

Penthouse Suite bigger than first apartment!

Follow-up & Customer Service

Pennies in the SaleFortunes in the Follow Up

Follow-up & Customer Service

Follow Up Scripts

TotalBusinessMachine.com/members

Team Center | Retail | Follow Up | Customer Care Library

Follow-up & Customer Service No Yes/No Questions “And What Else?” – (data collection mission) Everything is “NO Problem!”

Vomiting, the Runs, head ache, … no problem! If you make an adjustment – follow up again the next day Save all “adjustments” for the end - The more contact the better-

Text, email, phone calls, written notes Get to business, respect their time. Don’t be afraid to not know the answer, but keep your posture

as a coach. Ask for referrals

Building a Successful Business Products

Commit to and use the products consistently Take responsibility for your result

Trainings / Events Plug into the events Team calls and events City events – STS Quarterly Herbalife Events!

Action Daily Invitations & Presentations / 90 Day Plan Follow Up & Customer Service

Without HerbalifeWithout Herbalife

WITH HERBALIFE - YOU CAN LIVE YOUR DREAMS