executive summary by ashley cole “get that mattress off the floor” our client creates beautiful...
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Executive SummaryBy Ashley Cole“Get That Mattress off the Floor”
Our client creates beautiful Hawaiian, customized bed frames. However, the company is small and the budget for marketing and advertising is even smaller. This is a new product that prides itself on “having what the consumer wants”. After two years of crafting the perfect frames Big Islands Beds is now ready to introduce its signature designs: Asian- style platform bed and Hawaiian Punee.
Competitive AnalysisCriteria Analysis
Big Island Beds Wal-Mart Koehnens Interiors
Yamada Furniture
Promotions None Specials vary None Weekly specials and promos.
Advertising Limited. Only on Craigslist.
Very popular, ads are broad and extensive. Large target market.
Radio AdsNewspaper
Facebook and local newspapers.
Website Unclear, lacking information &
disorganized. Nice pictures of furniture.
General website, untailored.
Well organized and informative site. Great
visual aids.
No website found
Location Farmers Market Convenient Older building Consistent reports of unattractive building.
Described as cluttered.
Furniture Limited selection but authentic and unique.
Only beds.
Not customized or specialized. Extremely
general/common.
Beautiful, custom, full bedroom sets.
Mixed reviews on price versus quality. Full bedroom
sets.
Recognition Limited/local Local & worldwide Local Limited /local
S.W.O.T. Analysis Chart
In comparison to the neighboring competition, it is apparent that Big Island Beds has less strengths and more weaknesses. This is based partially on the recognition of the other companies in the area. Wal-Mart is a well known store and Keohnen’s has been in the area for over 60 years. Big Island Beds will have to expand advertising to match the recognition of its competitors.
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12
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56
7
89
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B.I.B. Wal K.M. Y.M.
Strength
Weak
Opport.
Threat
Big Island Beds
Strengths Authentic Unique Customizable Moderately Priced Durable Handcrafted
Weaknesses Limited Budget Only Sells Bed Frames Limited Designs Time Consuming Limited Advertising
Opportunities Diverse Markets Possible Expansion Potential for product
expansion
Threats Other stores offer full
bedroom products. Chain stores has more
brand recognition Many competitors in close
proximity
Wal-MartStrengths
Well Known ChainProduct AvailabilityConvenientEstablished Customer
LoyaltyMarket to a larger
audience
WeaknessesBasic FurnitureAverage Quality
OpportunitiesGain Customers from
name recognition alone
ThreatsCompetitors with better
style/quality furnitureSpecialized furniture
stores
Koehnens FurnitureStrengths
Excellent websiteBroad range of services
and furnitureSupplies many different
furniture brandsAttractive furniture
WeaknessesOutside appearance of
store deters customersReports of bad customer
service
OpportunitiesGreat locationTrendy and local style
furnitureHistorical local clientele
ThreatsNeighboring furniture
stores with similar styles
Objectives and GoalsA key objective for our media strategy is to
market efficiently on a limited budget while building and maintaining relationships that will promote customer loyalty and retention. The target market is the Big Island located in the Hawaii but more specifically, the city of Big Island and surrounding cities. Vacation homebuyers and time-share holders are a perfect market.
Marketing Objectives
Increase consumer awareness of Big Islands Beds and products available.
Establish and build relationships with real estate professionals in the area and neighboring cities.
Build loyalty among current and new customers.
Demonstrate advantages of our product as a smaller company that can provide authentic, durable and unique furniture.
Media Objectives
Create effective Internet and out of home advertising.
Put a heavy concentration on advertising during periods of island vacationing with flyers in local businesses and beaches.
Cold calling advertising to local real estate businesses with product presentations.
Advertising ObjectivesTo reach approximately 10,000 new consumers;
both island residents, real estate agents and vacation home buyers within this fiscal year.
Persuade at least half of the 10,000 exposed consumers to inquire about the products available and its features.
Encourage brand loyalty and word of mouth advertising to at least 15% of the 5,000 that inquire about the product.
TargetsTarget Audience
Realistically, we believe everyone at some point will be in the market for a bed frame. We would like every campaign to appeal to anyone looking to purchase a bed frame. Therefore we do not want any of our advertising to alienate any potential buyer.
Tourist comes to Hawaii and enjoy the look of hand crafted furniture which is what Big Island Beds provides
TargetsTarget Group
All of the groups listed below will be in the need of durable bed frames at a economical price..
I. Real Estates AgentsII. Vacation HomebuyersIII. Big Island ResidentsIV. College StudentsV. Newly Constructed Apartments and
Condominiums
Media Types SelectedOut-of-home –Big Island Beds is located in a rural community
thus w e have to use grassroots method of reaching the area. Making a presence in the community will be a great marketing strategy. Reaching out to islanders via flyers will be our primary tool.
Word-of-mouth- The product “speaks for it self, therefore it can sell itself.” We are relying on positive feedback from those who have purchased the bed to spread the word to others which will drive business forward.
Internet- The internet is a great way to get BIB into the public
eye on a small budget. There are many websites that advertise specified products, as a result people in the market for a bed will run across an advertisement from Big Island Beds. In addition,
Media Type Not SelectedTelevision- Commercials can be expensive. There are more
hands on techniques that can reach a large audience without spending any money.
Newspaper- As stated by our client, newspapers will not be effective when marketing his product in local communities. The largest newspaper in Hawaii is in Honolulu which is outside of the Big Island.
Radio Advertisements- Both of BIB top competitors use radio as a form of advertising. Therefore, this medium is already saturated with furniture store ads.
Media VehiclesFlyerA flyer is portable, catchy and a easy to advertise in public areas. Flyers are ideal for handing out in passing traffic and posting in local business. Flyers are informative, and highlights product differentiation.
EBay Buy it Now Posting and Bi-weekly Craigslist PostCraigslist and EBay are online communities and/or marketplace characterized by classified advertisements in a variety of sections where people with vested interest go to buy and sell products and services.
FacebookFacebook will be a great way to market to college buyers. Facebookads appears in newsfeeds based on the search history of the user.
Media VehiclesWebsite
Revamp Big Island Beds.com. The site needs to capture the attention of potential buyers within 3 seconds of them viewing the website. The website will feature different styles of beds, and serve as a connection for other bedroom accessories.
Media ScheduleMay-July = Flight
This is where we intend to reach out to tourist and real estates agents. The summer is a very busy time in Hawaii especially for tourist.
August - September = Flight This is where we intend to reach out to college students and local business. The start of the school is a time where many students will be in the market for furniture.
October-December= Hiatus Flyer distribution will be at a minimum during these months. By the time we believe people interested in buying a bed frame will be familiar with our company and capable of purchasing at their own convenience.
Media ScheduleSpecial media research – tabonline.com (Traffic Audit Bureau) will
be used to measure out-of-home advertising success, Google Analytics will be used to monitor website success. Buyers will also be asked to complete a survey regarding how they discovered Big Island Beds, why they decided to buy, etc.
Photography – All photographs on website, flyers, etc. to be done by a professional photographer
Media PromotionsEmail – send emails to promote beds and websiteDisplay Units – Various Farmers Markets
In addition to a campaign driven by the internet, out-of-home, and word-of-mouth advertising, certain below-the-line advertising promotion would also be appropriate. Setting up live displays of the beds in selected malls/stores would give potential buyers the opportunity to see these hand-crafted, quality bed frames up close.
At the display units, potential buyers provide their email addresses and/or other contact information to receive further information about the bed frames and how to buy. Emails will be sent to promote the bed frames and direct potential buyers to the website.
Media PromotionsCold Calling - Big Island Bed
representatives can enter local real estate businesses, newly constructed apartments and condos. This would be done with a brief synopsis of what Big Bed offers. In addition, a media kit with the stated information should be left with potential clients to help aid in their decision making process.