Exhibition Report8 - 10 May 2018 ICC Sydney, Darling Harbour

Back in Sydney for the first time since 2010,

the new International Convention Centre (ICC)

hosted ARBS from 8-10 May 2018.

With more than 300 exhibitors and in-excess of 9,000 visitors, the exhibition was the largest ARBS

to date and offered the industry unrivalled access to the latest in HVAC & R in the southern

hemisphere. The four lower level exhibition halls at the ICC hall were packed with cutting-edge

technology, hands on product and equipment displays and solutions.

ARBS is also celebrating its twentieth year in 2018, which has enabled us to reflect on the past

decades and how our industry has changed. From improvements in safety standards to the

introduction of new and smart technologies, our industry has progressed with a continuous

commitment to transform our built environment and is driven to be solution focused given the

demands of the time.

And as these demands and external pressures see our industry change, evolve and consequently

adapt, many of our business decisions are made with innovation and sustainability in the forefront

of our minds therefore it remains imperative to be well-informed. ARBS exhibitions provide the

industry a great opportunity to connect and network with leaders, peers, colleagues and suppliers

whilst discovering the latest products, systems and service evolutions in our industry.

But ARBS is not your typical tradeshow, exhibition goers were able to attend the highly

anticipated Speaker Series program for an update on industry issues; and were able to celebrate

into the night at the ARBS Industry Awards. The show floor was abuzz with the new smart building

precinct IBTech@ARBS; plus the informative Product Presentation Theatre where exhibitors

presented all the latest and greatest gear; and of course the industry newcomers participated in

the Worldskills competition.

Visitor numbers were higher than any previous ARBS, last of which was held in Melbourne in

2016, with ARBS 2018 in Sydney recording a total of 9,754 visits over the 3 days for 2018. An

overall increase of 10% over the previous ARBS.

In 2018 ARBS returned to Sydney for the first time in

8 years and the welcome back was warm indeed.

The new Sydney International Convention and Exhibition Centre proved to be an excellent venue

for the Exhibition and the Speaker Series. The fact that ARBS attracted over 9700 visits over the 3

days is a ringing endorsement of the all the event has to offer.

“ Congratulations and thanks are due to the Exhibitors for the effort put

into stand construction- the quality of build and the ambience created

in the halls was outstanding.

The commitment of the presenters in our Speaker Series was rewarded by excellent attendance

at the sessions and feedback on quality and relevance of content has been excellent.

The Awards night was a great opportunity to celebrate our industry. Congratulations to the

Awards winners and to our Hall of Fame inductees. The Hall of Famers deserve our sincere

thanks for their wonderful contribution to our industry over many decades.

All of this success would not be possible without the dedication to excellence of Sue Falcke,

Emma Higginson and the team. Their attention to detail is exemplary and very much the

foundation of the success of the event.

As we know, no organisation can rest on its laurels. The need to innovate and strive for constant

improvement is essential for ongoing success. The introduction this year of IBTech@ARBS is a

good example of ARBS willingness to innovate and we expect this to be of growing importance in

future exhibitions.

In 2020 ARBS will return to Melbourne in May and the planning cycle has already commenced for

what I am sure will be a continuation of the success we have enjoyed over recent years.

A few words from the

Chairman

Ian Hopkins Chairman

Exhibition Facts

Visitor Attendance

VENUE International Convention Centre, Sydney

OPEN DAYS Tuesday 8th May 2018 10am-6pm

Wednesday 9th May 2018 10am- 6pm

Thursday 10th May 2018 9am – 4pm

FLOOR AREA Total Exhibition space 19,030m2 (gross)

Meeting Rooms 519m2

Worldskills Competition area 324m2

IBTech@ARBS area 297m2

Product Presentation Theatre 135m2

Seminar Rooms (Level 3) 380m2

8-10 MAY 2018

3,427

3,965

2,362

TOTAL VISITS 3 DAYS = 9,754

Visitor Professional Profile

See the position or profession of our visitors

Facility /Property /ProjectManager

3%Government

3%Mechanic

5%Plumber

1%

Purchaser/Specifier

2%

Student

6%

Technician

18%

Other

7%

Contractor

26%

Educator

3%

Agent / Distributor /Wholesaler / Retailer

12%

Architect / Designer

1%

Consultant

5%Builder / Developer

3%

Engineer

8%

Visitor Geographic Locations

Australia

VIC

10%

QLD

9%WA

4% SA

3% ACT

2%

NSW

69%Unknown

2%TAS1%

Visitor Geographic Locations

InternationalOther countries include: Algeria, Andorra, Belgium, Canada, Denmark, Fiji, Finland, France, Israel, Korea (South), Netherlands, New Caledonia, Norway, Papua New Guinea, Philippines, Slovenia, Spain, Sweden, Switzerland, Taiwan, United Arab Emirates, Venezuela

8.70%

1.60%

2.00%

1.60%

1.30%

1.60%

2.20%

5.10%

1.80%

1.30%

1.60%

1.60%

3.80%

5.40%

4.90%

7.00%

4.70%

43.70%

Other

India

Turkey

Indonesia

Hong Kong

South Korea

United States

Vietnam

United Kingdom

South Africa

Germany

Italy

Singapore

Malaysia

Japan

China

Thailand

New Zealand

Visitor Product Interest Categories

7.60%

39.80%

58.50%

54.30%

40.40%

48.00%

38.80%

24.00%

28.80%

34.20%

39.90%

16.50%

18.90%

39.20%

27.30%

31.10%

34.30%

15.00%

21.90%

33.10%

22.20%

34.00%

29.10%

15.80%

11.40%

12.90%

28.10%

29.30%

26.50%

41.10%

45.50%

25.00%

10.70%

19.30%

11.80%

19.90%

18.70%

17.90%

23.50%

31.50%

34.00%

24.70%

16.90%

17.70%

22.60%

18.10%

24.50%

29.70%

15.00%

1.50%

A/C - Automotive/Transport

A/C - Central Plant

A/C - Commercial

A/C - Ducted Systems

A/C - Industrial

A/C - Package units/Splits

A/C - Residential

Air Purification

Air Quality Control

Building Automation Systems

Chillers

Component Parts

Computer Software

Controls

Cooling Towers

Design

Ducting

Dust/Fume Control

Electrical Services

Energy Management

Environmentally Sustainable Design

Fans

Filters/Filtration

Fire Systems

Food & Beverage Equipment

Geothermal Technology

Heat Exchangers

Heat Pumps

Heating Systems

HVAC System Design

HVAC Systems

Indoor Air Quality

Industry Associations & Institutes

Insulation

Lighting

Natural Refrigerants

Noise & Vibration

Parts & Repairs

Pumps

Refrigerants

Refrigeration - Commercial

Refrigeration - Industrial

Refrigeration – Residential

Safety Equipment

Solar Air Conditioning

Technical Literature

Tools & Accessories

Ventilation

Water Treatment

Other

Why do you attend ARBS?

See the latest productsand services

68.1%

Review competitoractivities andproduct lines

16.5%

Experience liveproduct demonstrations

13%

Attract new business

12.7%

Source new products

38.6%

Source new technologies

35.4%Other (please specify)

35.4%

Meet existing supplier/s

59.3%

Find new suppliers

50%

Attend SpeakerSeries program

4.2%

Attend IBTech@ARBS

1.8%

Network with Industry

53.5%

*Note multiple answers enabled.

Did you find any products that you will use or buy over the next two years?

Very Likely

30%

Likely

25%

No

3%

Not Likely

6%

Definitely

36%

Did you find any suppliers that you will use in the next two years? Very Likely

33%

Likely

24%No

5%

Not Likely

6%

Definitely

32%

How long did you spend at ARBS?

3.53%

2.72%

7.37%

11.06%

30.13%

27.56%

18.27%

THREE DAYS

TWO AND A HALF DAYS

TWO DAYS

ONE AND A HALF DAYS

ONE DAY

HALF A DAY

LESS THAN 4 HOURS

How do you rate ARBS to…

2.74%

3.23%

29.84%

42.42%

21.77%

MAKE NEW BUSINESS CONTACTS

Non relevant

Excellent

Very Good

Good

Poor

2.42%

0.64%

18.52%

44.93%

33.49%

MEET WITH EXISTING BUSINESS CONTACTS

Non relevant

Excellent

Very Good

Good

Poor

3.55%

4.68%

24.52%

40.81%

26.45%

SOURCE NEW PRODUCTS & SERVICES

Non relevant

Excellent

Very Good

Good

Poor

3.55%

4.68%

24.52%

40.81%

26.45%

NETWORK WITH INDUSTRY

Non relevant

Excellent

Very Good

Good

Poor

56.28%

2.68%

20.94%

13.74%

6.37%

LEARN AT THE SPEAKER SERIES PROGRAM

Non relevant

Excellent

Very Good

Good

Poor

14.19%

2.97%

31.02%

34.65%

17.16%

SEE DEMONSTRATIONS OF PRODUCTS OR SERVICES

Non relevant

Excellent

Very Good

Good

Poor

2.90%

2.74%

23.23%

43.87%

27.26%

UPDATE YOUR KNOWLEDGE ON PRODUCTS & TECHNOLOGIES

Non relevant

Excellent

Very Good

Good

Poor

What was the highlight of your visit?

This was my first time at an arbs event. I was very surprised at the effort that was made by the exhibitors to display equipment. My employer organized our team to attend which we only attended for about 3 hours. I feel that i required longer time there so i could attend all the functions to learn new products. Next time ill take a day off to get the full experience.

Industry innovation and communication, a trade show is a great way to get the message across!

The ability to network with many HVACR businesses in one place over a short period of time.

Identifying new products that will provide cost savings & provide improved reliability & efficiencies.

Re-establishing relationships with suppliers and industry colleagues. Confirming direction of the industry re future refrigerants.

Well laid out, most exhibitors were very friendly and happy to explain their products and services.

Seeing new products, finding existing products that suit our emerging ideas for new services we offer. Definitely networking and catching up with existing friends in the business.

The opportunity to see a broad range of specialist suppliers in one place, as well as Industry Association representatives.

To see all the suppliers, competitors and technicians all under the one roof, come together and exchange conversations, stories and information while looking at the latest technologies.

Being able to meet the people working at our suppliers face to face after all the work we do over the phone. Being able to build and expand our network, as well as strengthen our existing connections.

I found new products and technologies that I was not aware of, so it was a very worthwhile visit for me.

Learning about new ways for tackling HVAC engineering problems allows me to present my clients with options to deal with ongoing problems in their workplace.

I found the items and the supplier that I so desperately needed.

Impressed by the quality of supplier displays.

it was good to further get contacts and an understanding of the industry.

I got to see so many industry contacts in one place over three days, very condensed and cost effective.

The vast variety of exhibitors was great, it covered almost every aspect of the air conditioning industry.

The supplier displays were amazing! Seeing working products in a hands on environment was a lot of fun!

Such an insight into where our industry is currently, and where it will be going in the future.

Honestly as good as it gets - quite probably the best Trade Show out there.

I work within the small sector of the HVAC world and was excellent to see the range of the industry in Australia.

Speaker series followed by site visits. Excellent insight into other engineering activity and opportunity to cross-pollinate technologies.

Improving existing relationships with suppliers and gaining new contacts with new suppliers to form relationships that will positively impact our business.

I was able to update on recent product developments, on what’s new and what’s coming up in the near future.

The networking experience is second to none!

This was a very large show compared with some other trade shows I have attended. I enjoyed the breadth of companies showing their products.

A great industry experience.

I found a lot of new technology that will help in service work and installation for the future, connecting with existing and new supplies can help me build my professional network over the coming years.

Made us realise that our company is so far behind the rest of the world.

After returning to the industry after 8 years it allowed me to reconnect with a lot of people I dealt with before. Where else do you get all these guys together under one roof? Nowhere!! Thanks.

Loved it. Helps the visitor equip for the next few years, gets a vision of what to expect to see in years to come.

Great size show, not too huge to get through but complete offering of the industry.

Exhibitor Stats

What were your main reasons for exhibiting at ARBS2018?

NUMBER OF EXHIBITORS 314

NUMBER OF INTERNATIONAL EXHIBITS 70

COUNTRIES REPRESENTED

China, Korea, Turkey, USA, UK, France, Thailand, Belgium, India, Italy, Singapore, UAE

25%

27.78%

58.33%

63.89%

69.44%

58.33%

80.56%

88.89%

Customer product awareness and training

Develop distribution or agency networks

Promote company brand/image

Promote new products/services

Maintain presence in industry

Demonstrate your products/services

Communicate with current customer base

Generate new business

Was ARBS 2018 successful for you?

How would you rate the overall quality of visitors who attended ARBS 2018?

Do you intend to exhibit in ARBS 2020?

NOT SURE24%

YES3% NO 71%

Good22%

Below Average0%

Average8%

Very Good53%

Excellent17% DON’T KNOW YET

30%

YESNO67%

3%

Some Exhibitor Feedback

I would consider this our most successful show yet. ARBS is a

very important vehicle for sharing CAREL’s Connected

Efficiency message with the market. All kpi’s were well and

truly exceeded.

What a great event – congratulations to you and your team.

We had an amazing week which gave us the opportunity to

showcase our business and meet lots of contacts in our industry.

A quick thank you from everyone at Conserve It for a very well

organised IBTech at ARBS. We were thrilled to be a part of it

and look forward to future IBTech events.

Thank you for your hard work, the ARBS2018 was a great

success! It was well organised, professional and good use of

mix transitional and digital marketing methods! Very well done!

Thank you!

Thank you for a wonderful ARBS. All of your hard work has

delivered the best ever exhibition and seminar series and

would like to compliment you on the effort and results.

Excellent range of activities for participants to attract high

quality visitors to ARBS including leaders, influencers, students,

academics and senior industry folks.

Event was well organised and ran smoothly.

Floor plan layout was good, for a small stand away of the larger

stands we had good traffic.

It was nice to be exhibiting in a new hall and also a change up

in cities after the past 3 shows (in Melb).

I felt the venue was fantastic and visually, the show looked great.

It was the perfect venue for launching our new products.

Easy move in / out well laid out.

Sue Falcke, and her team provided excellent service.