expanding the library’s value to the university
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Expanding the Library’s Value to the University. Designing a Research Service for Senior Administrators. Gloria Colvin & Trip Wyckoff Florida State University Libraries Florida Library Association Conference May 2, 2013. FSU Libraries. - PowerPoint PPT PresentationTRANSCRIPT
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Expanding the Library’s Value to the UniversityDesigning a Research Service for Senior Administrators Gloria Colvin & Trip Wyckoff
Florida State University LibrariesFlorida Library Association ConferenceMay 2, 2013
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FSU Libraries•Reference & research services organized
by constituency▫Learning Commons Undergraduate Students
▫Scholars Commons Faculty & Graduate Students
▫Science Commons STEM community
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Constituencies of Academic Libraries Faculty Students Staff Alumni Community• Administrators
By CollegeDegrees360
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Why Administrators?
•Unserved campus constituency
•Utilizes research expertise in library
•Strategically positions library
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Process 1 : Brainstorming
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Information Needs of Administrators•Data
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Issues in Higher Education
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Biographical Information
By Colin Swan
Photo: Harry Wad
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Journal Impact Research
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Process 2: Market Research •Literature Review
▫Models and Best Practices
•Needs assessment▫Dean of Faculties Office▫Provost▫Graduate School▫Office of Institutional Research
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Process 3: Making the Case•Develop proposal
▫Targeted research service for senior administrators
▫Confidential▫Time-sensitive▫Customized
•Present proposal to Dean
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Process 4: MarketingDean’s contacts essential
Dean of Libraries
Provost
PresidentVP for Programs & Planning
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Process 5: Project Research Model•Interview with administrator•Literature reviews•Internet research•Locate thought leaders/subject experts•Interviews (Internal & External)•Identify best practices•Identify tools•Sift/Condense/Create “knowledge”•Prepare briefing book
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Successes!• 3 major research projects & 2 smaller projects
▫Requests differ from initial vision▫Data and information assisted administrators with decision making▫Senior administrators thinking of library
• Appointment to SACS Quality Enhancement (QEP) Committee▫Provide research, advice
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Lessons Learned•Be careful what you wish for!•Good product sells itself•Difference between what they want and
what we thought they wanted•Time consuming and labor intensive•Need to develop internal support•Think about making service sustainable