experience innovation

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#mipaa @jangles Experience Innovation Neville Hobson @jangles June 7, 2013

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Effective communication is more about innovation and experiences than the tools and channels of communicating. Some ideas to think about for marketers and communicators as presented to the MIPAA's "New Influencers Insight & Social Media Forum" in London on June 7, 2013.

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Page 1: Experience Innovation

#mipaa @jangles

Experience Innovation

Neville Hobson

@jangles

June 7, 2013

Page 2: Experience Innovation

#mipaa @jangles

http://en.wikipedia.org/wiki/Innovation

The term innovation can be defined as something original and new that “breaks in to” the market or into society.

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#mipaa @jangles

http://www.teslamotors.com/en_GB/

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#mipaa @jangles

http://media.daimler.com/dcmedia/0-921-658892-1-1601024-1-0-1-0-0-1-12639-0-0-3842-0-0-0-0-0.html?TS=1370536703316

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#mipaa @jangles

http://www.jaguar.co.uk/f-type/

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#mipaa @jangles

Trends

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#mipaa @jangleshttp://www.kpcb.com/insights/2013-internet-trends

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#mipaa @jangleshttp://www.kpcb.com/insights/2013-internet-trends

Page 9: Experience Innovation

#mipaa @jangleshttp://www.kpcb.com/insights/2013-internet-trends

Page 10: Experience Innovation

#mipaa @jangleshttp://www.kpcb.com/insights/2013-internet-trends

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#mipaa @jangleshttp://www.kpcb.com/insights/2013-internet-trends

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#mipaa @jangles

3 Mobile Drivers

1. Rapidly-increasing device and app functionality

2. Near-ubiquitous high-speed networks

3. Enabling you to realize your expectations

Page 13: Experience Innovation

#mipaa @jangleshttp://www.kpcb.com/insights/2013-internet-trends

Page 14: Experience Innovation

#mipaa @jangleshttp://www.kpcb.com/insights/2013-internet-trends

Page 15: Experience Innovation

#mipaa @jangles

http://youtu.be/OOT1lwVWBB8

Page 16: Experience Innovation

#mipaa @jangleshttp://www.kpcb.com/insights/2013-internet-trends

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#mipaa @jangleshttp://www.kpcb.com/insights/2013-internet-trends

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#mipaa @jangleshttp://www.kpcb.com/insights/2013-internet-trends

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#mipaa @jangles

20132014

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#mipaa @jangles

Influencer marketingContent curationContent marketingBrand journalism

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#mipaa @jangles

http://gapingvoid.com/

Influencer marketing

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#mipaa @jangles

Content curation

http://publishers.flipboard.com/caranddriver

http://flip.it/vA5t0

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#mipaa @jangles

https://plus.google.com/communities/110498918096579630693

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#mipaa @jangles

• Delivering the content your audience is seeking in all the places they are searching for it

Content marketing

http://socialfresh.com/great-content-marketing/ http://contentmarketinginstitute.com/2012/06/content-marketing-definition/

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#mipaa @jangles

http://www.stayonsearch.com/content-marketing-that-you-need-to-avoid-at-any-cost

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#mipaa @jangles

• Organizations generating stories about themselves and/or their industry

• Publishing that content on their own channels

• Offering that content to mainstream channels

Brand journalism

http://newsroom.cisco.com/homehttp://www.coca-colacompany.com/

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#mipaa @jangleshttp://youtu.be/41Qztg4EjmM

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#mipaa @jangles

Major Challenges

1. Understanding audience desires, needs, and intents

2. Selecting the tools and channels preferred by your audiences

3. Being trusted participants in your audiences’ peer groups

4. Integrating social and traditional

5. Embracing open/sharing ideals – rewards are not only financial

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#mipaa @jangles

http://www.slideshare.net/dougkessler/crap-the-content-marketing-deluge

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#mipaa @jangles

The two most valuable commodities

1.Reputation

2.Trust

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#mipaa @jangles

• Relevant• Measurable• Valuable

• Ethical• Open• Professional

BE…

Page 32: Experience Innovation

#mipaa @jangles

Experience Innovation

Neville Hobson@janglesJune 7, 2013

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#mipaa @jangles

Experience Innovation

Neville Hobson

@jangles

London, June 7, 2013

Content of this presentation deck is Copyright 2013 Neville Hobson. Some rights reserved.

Re-use permitted - read the Creative Commons license for terms.

If you have questions or comment arising from your use of this deck, contact Neville Hobson:

+44 7577 997 222 [email protected] www.nevillehobson.eu www.nevillehobson.com @jangles