Experience Learnt From Experience Learnt From ConferenceConference

GROUP 1

NCU ENGLISH PR TEAM

1. Help with public relations between NCU and visitors

2. Use proficient English to introduce NCU’s achievement

3. Improve the amicable interaction between local community and foreign visitors

SERVICE ITEMS

Conference Reception: Assist the process of the conference and accommodate VIPs

Campus Tour: Introduce specific sites of NCU

Create special campus tour for VIPs from different fields of studies

SERVICE ITEMS

City Tour

Including the city and some parts of the restful countryside, ex: Yuan-Guang Buddhist Temple, Chung Yuan night market

Interpretation & Translation

Be able to make both interpretation and translation

Special members can also make instantaneous interpretation for the conference

GENERAL THINGS THAT NEED TO LEARN

Speak Fluently>Short, Clear, and easy to understand

Watch for Details>Refreshments from the view of attendee

React fast>Unexpected incidents

EXECUTION of THE MEETING

Imagine potential problems and solutions before the meeting.

Have the ability to solve unexpected problems.

Observe guests and serve them with nice attitude.

Cover the needs of other posts.

EXECUTION IN THE MEETING

Know the guests on site.

→Guest management

Provide clear directions

→Signs or maps

Provide the best service possible

→Polite manners and formal behavior