experienced auto repair shops : the care shop
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Mechanics You Can Trust
5216 Bell CtChino, CA 91710Phone: 909.364.0444Hours: Mon-Fri 8:00 AM to 7:00 PM
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Automotive Repair at its BestOur courteous and knowledgeable staff will help you with all your automotive, van
and truck repair needs. We offer the best value for your dollar and the best 3 year -
36 thousand mile warranty in the automotive repair industry.
Our expert ASE Master Technicians have decades of experience and a knack for
diagnosing the root cause of the problem assuring accurate repairs and a safe,
dependable vehicle, saving you time and money.
Superior Service and Complete Satisfaction...
We are Chino, Chino Hills and Ontario's premier AAA Approved Auto Repair shop.
We provide high quality repairs and maintenance services on all Domestic,
European and Asian Import Cars, Vans and Trucks.
We're a more convenient, friendly and personal automotive repair shop. Our
technicians are highly skilled and very experienced and we have the latest state-of-
the-art factory-level computer and service equipment that allows us to service your
vehicle just like the dealer, without the higher cost or inconvenience of the dealer.
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About The Care Shop!We Really Do Care About You...
Since 1996 The Care Shop has been helping individuals and local businesses solve
their automotive, van and truck repair needs. Our mission is to provide above
standard quality service and offer both Factory and Aftermarket parts and repair
pricing options that you can trust, depend on and afford.
Hi, my name is Mark Johnson owner of The Care Shop. I began my professional
career in automotive and truck repair in 1979 and while automotive technologies
have changed quite dramatically one thing has always remained, and that is the
importance of understanding the root cause of any problem and solving it with
factory precision.
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There is a lot of competition in the automotive repair industry and many shops
focus on profits and unusual pricing tactics, I on the other hand focus on complete
customer satisfaction and repairs that meet or exceed the original factory
condition.
Given the current economic climate The Care Shop does offer pricing options of
both factory replacement parts as well as the option of more economically priced
parts while still maintaining the integrity of a quality and long lasting automotive,
truck or van repair.
I've been in the automotive repair industry for over 34 years, and have some
customers that go back decades, and one of the things I enjoy most about The
Care Shop is that many of our customers span generations, we help grandparents,
parents, and their children, some of which are new drivers. We also provide
automotive and truck repair services for many of the local businesses in the
community.
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Meet The Care Shop Team Mark Johnson
Owner & ASE Master Technician - 34+ yrs professional automotive experience
Started out as the "Kid" "(wanna-be mechanic)" sweeping floors at a truck and auto
fleet maintenance shop in Santa Ana. Experience and time have given me wisdom and
compassion as I help individuals reach their goals.
Rose Johnson
Owner & Office Manager - 20+ yrs professional customer care
Rose is no stranger to helping customers feel at home and comfortable. With her style
of open heartedness and truly caring for people she has always been the key to great
relationships and superior customer service.
Juan Favela
ASE Master Technician - 25+ yrs professional automotive experience
Electrical and Computer Diagnostics are the challenges I desire. With a degree in
mechanical and electrical engineering and a lifetime of real world experiences under
my belt, that allows me to have confidence in my diagnosis, repairs and advice.
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Pedro Diaz
ASE Master Technician - 31+ yrs professional automotive experience
Getting the job done right, the first time. Pride in workmanship and attention to
detail are my main focus as I take on the challenges of repairing today's vehicles.
Quality to me is my number one priority.
Marshall Johnson
ASE Technician Apprentice - 2+ yrs experience and a student of mechanical
engineering
Still fairly new to the automotive field, but I'm always willing to learn and help
where I can. Starting out like my father, mopping and cleaning up, and now learning
new and exciting mechanical & diagnostic skills where I can.
Kevin Foley
Apprentice - The new kid around the shop
Cody is no doubt a very hard worker and has a willingness to learn. Cody does a
great job helping to keep The Care Shop clean and organized so we always have a
clean environment to service our customer's vehicles.
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The Care Shop Faq's & Facts
Faq's asked about our Chino Auto Repair Shop...
Thank you for considering The Care Shop for automotive repair and
maintenance. To learn more about The Care Shop and to answer many of
your questions in choosing an automotive repair shop please consider the
following
Why should I choose The Care Shop?
AAA Approved, ASE Master Technicians, 16 Years in Business, over 33
years of experience, a Super Clean Shop and Friendly People are the main
reasons you should give us a try. We've tried to keep our shop a more
friendly, more helpful and more affordable alternative to the dealerships.
But with the same or better quality than you can expect at the dealership.
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Here are some great reasons to give our automotive repair shop a try:
AAA Approved Auto Repair Shop: We are a AAA Approved Auto Repair facility.
This means that the Auto Club has inspected and approved our shop for this
exclusive status. Fewer than 5% of all Southern California shops become AAA
Approved. This designation means they trust us to send their members here for auto
repairs and maintenance.
ASE Certified or Master Technicians: Our technicians are ASE Certified or ASE
Master Technicians. The Institute for Automotive Service Excellence (the ASE)
trains and certifies auto repair technician's skills. Our shop has the right technicians
to provide your service.
Friendly, Clean and Efficient Auto Repair: We are a friendly, clean and efficient
shop. We understand that sometimes car repair can be stressful and we do everything
possible to make our customers feel welcome, comfortable and satisfied with their
service experience.
16 Years in Business: We have been in business for over 16 years with over 33
years of experience in the automotive repair and fleet maintenance industries.
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Are you a AAA Approved Repair Shop?
Yes, we are. Being a AAA Approved Auto Repair company means they have done
the inspection that allows them to refer AAA Members to our shop.
Even if you are not a AAA Member, this makes our shop a great choice. Here's why.
When you choose a shop, you usually call us up, look at our website maybe, and
maybe get a referral from a friend. Right?
Well, the AAA goes much further on behalf of their members. First, they perform a
thorough inspection of our shop to make sure we have the equipment and the talent
to do the work correctly. They check into our background, they investigate our
credentials, they check with state agencies, and more. They do this with a dedicated
specialist.
Then, they do what you couldn't normally do. They ask us for 100's of our actual
customer invoices to inspect. Then, they survey our customers to find out how well
we cared for them. The AAA asks our auto repair customers if we did the work right,
did it on time, if they were happy with our service, and more.
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We're a Full Service AAA Approved Repair ShopDon't trust your family's safety or fleet of vehicles to just anyone, consider The Care Shop for
reliable Foreign and Domestic maintenance services and repairs that you can trust. The
following is a list of our major services offered.
Factory Scheduled Maintenance Services
State Smog Testing and Repairs
Advanced Computer Diagnostics
Tune-Ups and Fuel System Repairs
Electrical and Charging Systems
Engine Repairs and Timing Belts
Cooling Systems, Belts and Hoses
Air Conditioning and Heating
Suspension, Alignment and Tires
Brakes and ABS Systems Repair
Transmission and Drive Axle Repair
Exhaust and Catalytic Converters
Fleet Maintenance and Repair Services
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Contact UsThe Care Shop
5216 Bell Ct
Chino, CA 91710
Phone: 909.364.0444
Hours: Mon-Fri 8:00 AM to 7:00 PM