experiences of implementing the caregiver toolkit the caregiver toolkit toronto symposium: march...
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Knowledge Translation to Service Providers in Home Care & Mental Health Services for the Elderly Brandon Regional Health Authority – Brandon, Mb: Darlene Henry, RPN/RN & Cathy Gfellner-Donald, BN. Experiences of Implementing the Caregiver Toolkit - PowerPoint PPT PresentationTRANSCRIPT
Experiences of Implementing the Caregiver Toolkit
The Caregiver Toolkit Toronto Symposium: March 15, 2012
Knowledge Translation to Service Providers
in Home Care & Mental Health Services for the Elderly
Brandon Regional Health Authority – Brandon, Mb: Darlene Henry, RPN/RN & Cathy Gfellner-Donald,
BN
City of 50,000 people(catchment area 180,000)
Elderly in catchment area # over 20,000
2nd largest City in Manitoba
Agricultural
The Heart of the Prairies
City of BrandonBackground:
Manitoba’s population - 314,000 rural - 805,000 urban
People living in rural communities: have a poorer health status than other Canadians have less than the Canadian average life
expectancyhave higher disability rateshave higher rates for accidents, poisoning and
violence,
Background – Rural Health Care
“Geography is in fact a determinant of health”
(BUILDING on VALUES: THE FUTURE OF HEALTH CARE IN CANADA - Romanow 2002)
Canadians in rural communities have:difficulty accessing primary health care difficulty keeping health care providers in their
communities, difficulty accessing diagnostic services and other
more advanced treatments. facilities that are sometimes limited and in serious
need of upgrading.the added burden of paying for the high costs of travel
in order to access the care they need.
Background - Rural“Disparities in Access
to Health Care” (BUILDING on VALUES: THE FUTURE OF HEALTH CARE IN CANADA
- Romanow 2002)
Demonstration Project t.
Deciding what to do>>>>
Brandon Demonstration Project Focus:
Knowledge translation, education and advocacy:
Goal: “To strengthen the clinical partnership between
Home Care Program and Mental Health Services for the Elderly by focusing on knowledge transfer about caregivers through familiarization with the following documents: “
CGPL - “Supporting the Caregivers of Seniors Through Policy – The Caregiver Policy Lens” (Aug 2011);
SPRG - “Service Provider Resource Guide for Supporting Caregivers of Older Adults” (Aug 2011)
Brandon Demonstration Project Knowledge translation, education and advocacy:
Target Audience:
Organizational Management and Leaders
Clinical staff from: Mental Health Services for the Elderly
Clinical staff from: Home Care program
Affiliated others
Implementation Objectives
To introduce the CGPL and SPRG to relevant leadership within the Brandon RHA
To share the SPRG toolkit with service providers in our two separate programs
To select tools for potential use within our two programs
Brandon Demonstration Project Knowledge translation, education and advocacy:
WHY?State the issue that
needs to be addressed. Why do we need to work on it and why
now?
WHAT?What specific action will be taken to make an
Improvement?
WHO?Who is responsible for carrying out the action and who will be involved
and who will be affected?
WHEN?Timelines until action is complete (start and
end dates)
HOW?How will we know if the
action resulted in an improvement (comparator,
benchmark & target)?
There is a need for staff to have a common minimal understanding of caregiver issues.
Using the Service Provider Resource Guide for Supporting Caregivers of Older Adults (Aug 2011) – we will.
Provide a minimum of three educations sessions available to MHSE Community Mental Health Workers and Home Care Case Coordinators
Place information on the resource guide within the staff newsletter (Regional Responder)
Identify minimum learning objectives for involved staff and identify a mechanism for tracking with acknowledging if their achievements
Identify potential strategies that could be feasible for ongoing orientation with new staff.
Provide information on the Resource Guide, the Service Provider Tool Kit and the website to Community Program Managers, Leadership and Planning Departments by placing on agendas of at least two meetings and providing copies of the materials.
Darlene Henry RPN/RN – Manager; Mental Health Services for the Elderly
Cathy Gfellner-Donald, RN Director – Brandon Home
Care Program
Tanis Horkey, BScPN – Community Mental Health
Worker
Kathy Foley, RPN/RN Community Staff Educator
Commence focus on care giving
November 2012
Introduce concepts to management and
plan education session by
January 31, 2012
Staff Education sessions held by March 31, 2012
Identify accomplishments and benefits by
June 2012
Complete summary report by
September 2012
• Agenda Items will be reflected in meeting minutes
• # of emails disseminated.
• # of staff attending # of sessions
• 2 Articles from Responder will be available
• Staff Education Records will be maintained.
•Information on RHA Intranet
• Survey to staff. pre and post education
Review and select relevant caregiver assessment guidelines and screening tools that could be recommended for inclusion in our respective assessment protocols.
- D. Henry RPN/RN – MHSE- C. Gfellner-Donald, RN – HC - T. Horkey, BScPN – MHSE- K. Foley, RPN/RN – Educator
byMarch 2012
• Tools recommended
Brandon Regional Health Authority Caregiver Demonstration Project on Knowledge Translation to Service Providers - Nov2011 to Sept 2012Home Care (HC) & Mental Health Services for the Elderly (MHSE)
There is a need for our staff to have a common minimal understanding of caregiver issues.
WHY?State the issue that needs to be addressed. Why do we need to work on it and why now?
Using the SPRG (Aug 2011) – we will:Provide a minimum of three educations sessions
available to Home Care, C.M.H.W.s and others. Who: CGF; DH; KF; TH – When: Jan - March, 2012
Identify minimum learning objectives and track/ acknowledge achievements or completion.
Who: CGF; DH; KF; TH – When: by June 2012Plan strategies for new staff orientation.
Who: CGF; DH; KF; TH – When: by June 2012
WHAT?What specific action will be taken to make an Improvement?
Place information within the staff newsletter (Regional Responder) Who: CGF; DH; KF; TH –When: by June 2012
Introduce CGPL, SPRG and the Website to Leaders, Planners and Community Program Managers. Who: CGF; DH; KF; TH – When: by March 2012
Review/select guidelines and screening tools to sanction for use in our respective assessment protocols. Who: CGF; DH; KF; TH – When: by March 2012 June 2012
WHAT? ...cont’d
Telehealth Presentation provided to the MB Network of Psychogeriatric Program Specialists on January 13 - 30 attendees (approx)
Included on several meeting agendas.- 5 meetings (2 provincial, 1 partner and 3 RHA)
Three presentations provided to RHA community staff- (53) attendees. Feb 3/12 (30); Feb 23/12 (9); Mar.12/12 (14)
HOW?How will we know if the action resulted in an improvement (comparator, benchmark & target)?
February 2, 2012 - Community Program In-service Guest Speaker (Marian Krawczyk)2 Introductory Sessions – overview of CGPL &
SPRGInvitations sent to additional partners
February 21, 2012: Home Care Monthly In-servicePresented by Darlene HenryInvitations shared with Mental Health
March 12, 2012: MHSE In-serviceInvitation shared with Home Care and others.
Education sessions Commenced
“The Brandon Regional Health Authority (Brandon RHA) has taken its first step when it comes to recognizing informal, unpaid caregivers and the role they play. It is the first health authority in Manitoba to provide training to staff so they can better understand the role of caregivers and how the RHA can better support them.”
community newsletter of theBrandon Regional Health Authority | March 2012
TEAM WORK: Providing opportunities for Mental Health and Home Care to collaborate.
If it works, do more of it…If it doesn’t work, try something
else...Share your successes with each
other, and…Use a common language and
format for documentation of caregiver support plans.
•2
Challenges: We all have a tendency to re-invent the wheel.
Exploring webinar training for our staff educators, who in turn could provide education to staff.
Hoping to develop online format for education available on staff Intranet site.
Brandon University Psychology students are presenting using the Caregiver Policy Lens.
Meetings planned in April towards selecting tools to incorporate into the Electronic Health Record.
Keep Building on Successes
“A vision where Canadians residing in rural and remote regions and communities are as healthy as people living in metropolitan and other urban centres.”
Our Vision - for Seniors and their Caregivers “Setting a Clear Vision …”
(BUILDING on VALUES: THE FUTURE OF HEALTH CARE IN CANADA - Romanow 2002
People Don’t Care How Much We Know
Until They Know How Much We Care
Thank YouQuestions?
Notes?