experiences with library 2.0 in norway
DESCRIPTION
A talk held in Helsinki 12. September 2008TRANSCRIPT
Experiences with Library 2.0 in Norway
Jannicke Røgler, ICT-adviserBuskerud County Library
Helsinki 12. September 2008
� The Combined Library of Drammen � Challenges in Norwegian libraries � "23 things", a possible answer to the challenge? � 23 things survey� Some examples from the Combined Library of
Drammen� Why Library 2.0?� Services for the academic libraries � How to keep up!
AgendaAgenda
My backgroundMy background
� Nearly 20 years of experience as a librarian and archivist in both private and public sector
� The last 2 years as a library adviser in Buskerud County Library
� One of four translators and facilitators of theNorwegian version of ”23 things”
� Member of a national working group for implementing mobile and social technologies in the ALM (archives, libraries and museums) sector
Some facts about the city of DrammenSome facts about the city of Drammen
�60.000 inhabitants�New part of the town, Strømsø and
Papirbredden (named after the old Papermills)
�The new library building was completedin the beginning of December 2006 and the library opened officially on 2 March2007.
PapirbreddenPapirbredden
The Combined Library of DrammenThe Combined Library of Drammen
• For the public: Oneintegrated library and learning center
• For our partners: a cooperation betweenthree levels ofadministration and institutions – the first ofit’s kind in Norway
• The Combined library ofDrammen is both a regional project as wellas a national project
Some challenges in Norwegian librariesSome challenges in Norwegian libraries
� On the bottom of the Nordic countries– Resources: 4 man-labour-year per 10’ inhabitants, compared
to 8 in Finland – Result:
� 5,2 loans per person, 19,21 in Finland (2007)� 2007: decrease in both loans and visits = Library bypass� Law of public libraries from 1985� The local authorities are spending all their money on the elderly,
schools and nursery schools� Private “richness” – public ”poverty”: increasing gap� Library reform – 2014 (http://www.abm-
utvikling.no/publications/abm-publications/30_eng_web.pdf)� Face changing expectations� The OPACs are not meeting the needs of the public
More challenges: Media habits of the youthMore challenges: Media habits of the youth
� Use little time on watching TV� Gaming, virtual worlds like Second Life� Multitasking : youths have a media consume
for 27 hours, but they are awake for 16 hours! � People under 30 read more on the screen� ”Power browsing” leads to changes in eye
movements� Our users are growing up with content online,
and they expect to find everything online – a huge challenge for the libraries
One possible answer: 23 things about 2.0One possible answer: 23 things about 2.0
What is Library 2.0?What is Library 2.0?
The principles of Library 2.0 seek to put users in touch with information and entertainment wherever they may be, breakingdown the barriers of space, time and outdated policy. It is a user-centered paradigm focusing on knowledge, experience,collaboration, the creation of new content and encouraging the heart.
Michael Stephens Tame the WebVideo: http://www.youtube.com/watch?v=NLlGopyXT_g
Background for 23 thingsBackground for 23 things
� Developed by Helene Blowers from the Public Library of Charlotte & Mecklenburg County.
� Spread among libraries all over the world, Australia, Denmark, Sweden, Holland…
� Translated and adapted into Norwegian June 2007
� Creative Commons license� http://plcmcl2-things.blogspot.com/
Do you know anybody that…Do you know anybody that…
Why 23 things?Why 23 things?
Library staff has to know about the things theirusers are doing:
FLICKR / MASH-UPS / YOUTUBE / IPOD / RSS
� The goal was:� To explore and learn about the new 2.0 technologies� Remove fear among the employees � Being able to use the different tools in their daily work� Try out a new way of learning and in doing so,having fun!
It’s not about technology – but how we can make use of it in our daily work
An e-learning course blogAn e-learning course blog
� http://23tingom2null.blogspot.com/
� 23 different web 2.0 techniques
� A combination of exploring and learning
The 23 things course packageThe 23 things course package
� Cooperation ofthree CountyLibraries
� Combination of e-learning and seminars
� More than 200 attended the course in the three counties of: Buskerud, Vestfold and Østfold
Pictures from the Unconference in OsloPictures from the Unconference in Oslo
The most popular thingsThe most popular things
What have you/your library implemented after 23 thingsWhat have you/your library implemented after 23 things
2.0: motivating factors2.0: motivating factors
� Stimulating and challenging� Marketing of library services� You feel more certain in your work� Necessary to keep up to date� Learning new things is good for you� Makes the library more accessible for users� Libraries need this kind of competence� This is the future!� Web 2.0 is fun!
2.0: demotivating factors2.0: demotivating factors
� Lack of library relevance� Lack of support from library management� Lack of time� Lack of competence� We must not let technology take focus away from
our other services� More toys than tools� Our computers are not new/good enough to
handle many 2.0 applications� Much ado about nothing
BlogsBlogs
Drammensbiblioteket on Flickr, Facebook and You TubeDrammensbiblioteket on Flickr, Facebook and You Tube
http://www.youtube.com/watch?v=iQFx4M-tAqo
Why Library 2.0?Why Library 2.0?
� The ideas behind Library 2.0 are built upon the necessity for change:
– Reaching out to new users – Building new services
– Responding rapidly to changing customer demands (Michael Casey)
Why Library 2.0 cont.Why Library 2.0 cont.
� We need to look at the way we communicate with our users
� Web 2.0 might make us think about the library in new and creative ways
� Web 2.0 changes our way of thinking� These technologies are here to stay, and will
include more and more people� It is important that we use these technologies,
not because it is called 2.0, but because it makes our library better
Success criteriaSuccess criteria
�The service has to meet a need�The library staff must use the services,
and market them�Know your users�Academic staff are beginning to use
blogs, wikis and social bookmarking�Chat and RSS most important
How to make relevant servicesHow to make relevant services
� The challenge: Everybody is their own librarian
� Useful services:– Chat and RSS
– Blog for tips and news, a way of reaching the distance learners
– Use wiki for subject guides
– Social bookmarking with RSS– Courses and guides on the net
– Biggest challenge is marketing
Keeping Up!Keeping Up!
�Keep Up with literature�Keep Up with blogs�Keep Up in Online Communities�Keep Up with webcasts�Keep Up with conferences�Keep Up by playing
Keeping Up with blogs - BloglinesKeeping Up with blogs - Bloglines
Online Community -Webjunction.orgOnline Community -Webjunction.org
Best practice wiki - libsuccess.orgBest practice wiki - libsuccess.org
Technology to watchTechnology to watch
�Second life�Gaming�User created
content�Semantic web
Wrapping things up!Wrapping things up!
�Learn about social software�Start using the services�Market your services�Keep up, while keeping sane!
