Mahesh Singh

Co-founder, Sr. Vice President – Product, Digité, Inc.

Content

Background

Challenges in PI Efforts

Effective Process Automation for more successful

PI

Case Studies/ Customer Feedback

Q&A

2(c) Digite, Inc.

Brief Introduction

20+ years in Software/ IT Services companies

working on global software projects

Early years in SSAD/ CASE Tools/ PM Tool

Internal process implementation/ improvement

18 years in the Silicon Valley

2 startups; running the 2nd one – 8 years in April!

Focused on enabling process-driven collaborative

software development

3(c) Digite, Inc.

About Digite, Inc.

Agile ALM tool vendor headquartered in California

Over 75 Customers Worldwide T-Mobile, Magneti Marelli, Sony, D&B, PwC, Keane, Convergys, HCL

Technologies, Infosys, Novutek, TechMahindra, Virtusa, Worksoft, Subex, Sungard, SunTec, etc.

Nearly 250,000 Active Licenses

Presence in the US, the EU, India

Partnerships with TCS and Wipro

Featured in several Gartner Cool Vendor and

Hype Cycle Reports for Application Development

& Maintenance since 2006

4(c) Digite, Inc.

Digité Implementations

Over 80% of our customers are at or getting to

CMMi Level 3 – Level 5

Using Digité to

Attain a level or to maintain a level much more cost

effectively

Get away from „traditional‟ approach to documenting

processes and enabling project teams to use them

This presentation is an abstract of our lessons

from these implementations.

(c) Digite, Inc. 5

6(c) Digite, Inc.

The Process Lifecycle

Process Definition

Process Deployment/

Roll-out

Process Tailoring/

Project Execution

Process Measureme

nt/ Feedback

Process Improvement

7(c) Digite, Inc.

Effort and Technology Investment

Today

Process Definition

Process Deployment/ Roll-out

Process Tailoring/ Execution

Process Measurement/

Feedback

Process Improvement

8(c) Digite, Inc.

Traditional Technology Stack

Portfolio

Management

Project Management

Offline/ Online Process Documentation

Typical Challenges Faced

Project Teams‟ Challenges

Over-prescriptive and complex processes

Lack of access within the “workspace”

Significant effort to “convert process to project” – to use

the process

SEPG/ Management Challenges

High cost of implementation and adoption

No control on Project teams on how compliant they are

except through audits

Each new process introduction or revision exercise is

manual, long duration, high effort

No user feedback loop

10(c) Digite, Inc.

The Time has come. Technology has Evolved!

11(c) Digite, Inc.

Need for Redistribution

Process Definition

Process Deployment/ Roll-out

Process Tailoring/ ExecutionProcess

Measurement/ Feedback

Process Improvement

12(c) Digite, Inc.

PTMM - Process Technology

Maturity Model (Yet to be proposed to SEI!)

(c) Digite, Inc. 13

Undocumented Cerebral

Documented Offline

Accessible Online

Integrated Executable

Improving Optimized

Critical Success Factor –

“Actionable Processes”

Simple: Simplest possible process for any

situation – “just enough process”

Accessible: at the time of need

Contextual: Specific process „slice‟ needed for that

work item alone

Flexible: even if non-compliant

Executable: Processes that automatically convert

to „work‟ items in relevant tools

Integration of Process Definition to Project Execution

tools critical to achieve this!

(c) Digite, Inc. 14

New Technology Stack enables

Integrated Processes

Portfolio Management

Project Management

Application Lifecycle Management

Process Governance

16

Technology Enables Greater

Process Decomposition

Iterative/ Waterfall Development Methodology(Project Lifecycle)

Customer Change Request Process(Change Requests, Requirements, Documents)

Requirements Review(Requirement Review Workflow)

Comprised of

Decomposed into Compliance,

Performance

Compliance,

Performance

(c) Digite, Inc.

Lifecycle

Processes

Complex

Processes

Work

Processes

Complex

Workflow thru

Web Services

Workflow

Enabled PPM

+ ALM

Process

Governance

Digité’s Integrated Approach

17

Digité’s Process Governance

Lifecycle Coverage

SEPG/ PMO Define Process

Templates

Process Templates

Published in Project

Execution Environment

PMs Tailor Process, Create

Projects and Execute

Projects/ Process

performance captured

Automated Metrics Data

and User Feedback to SEPG/ PMO

18(c) Digite, Inc.

Process Governance Integrated

with Project ExecutionP

roce

ss G

ove

rnan

ce Process Definition

Process Deployment/ Monitoring

Process Performance Measurement

Process Improvement

Lifecycle Processes –Process Templates

Work processes –Sequential/ Parallel/ Cross-application

Support for CMMI/ 6-Sigma/ PM-BOK/ Agile/ Others

Port

folio

/ P

rogra

m M

anagem

ent

Program/ Project Management

• Lightweight Scheduler - STaRT

• 2-way Integration with MS Project

• Resource Management

• Issues/ Risk / Document Management

Metrics & Reports

Project Financials

Portfolio Management

Customer-specific integrations – Oracle/ SAP/ In-house ERP

Inte

gra

ted A

LM Integrated Agile SDLC

• Release/ Iterations/ Backlog/ User Stories

• Requirements Mgmt

• Change Mgmt

• Defect Tracking

• Test Management

• Configuration Management

Integrated Traceability

Integration with SW Tools

Out-of-the-box:

• Eclipse/ VSS/ CVS/ SVN

Customer-specific:

• Jira/ Remedy

• Synergy

• Others

(c) Digite, Inc. Strictly Confidential 19

Benefit to Project Team:

Actionable Process Process Definition = Reusable Hierarchical Objects with

appropriate description

Executable: All process elements translate to tasks, workflow

steps or work artifacts

Minimum Disruption of Current work habits:

Completely unobtrusive to the project teams

Non-prescriptive, Framework-Agnostic

Accessible

Flexible – Tailorable at time of project creation

Contextual – specific to the task/ work artifact

Optimizing: Ability to submit Process Improvement Requests

and new Process Artifacts

20(c) Digite, Inc.

“A Fool with a Tool is still a Fool”

(c) Digite, Inc. 21

Case Study: Magneti Marelli (MMSE)

Automotive Supplier - Part of Fiat Group

Worldwide presence

Mechatronic Systems with complex HW / SW and

style

Used Digité + Telelogic to implement tailored

version of CMMI / Automotive SPICE

22(c) Digite, Inc.

Business objectives

Achieve at the same time: Time-To-Market reduction

Products Quality improvement

Projects Efficiency improvement

Customer/ Vendor collaboration

Select a tool allowing Development Teams to: Speak the same language all around the Company and decrease

wasted effort needed to define the rules and formalize the results

CMMI/ Automotive SPICE based Standard Process definition:

o Speed up institutionalization of the standard process

o Support process deployment by replacing solutions based on multiple stand-

alone specific files with a centralized database

Provide ability to Managers to:

o Distribute activities among Team Members located in different facilities

o Get real time reports without additional effort

o Get real time unified Projects dashboard

After 18 Months

Selection of Digité Enterprise ALM Tool –

July 2008

Deployment start: Sept. 2008

After One Year & half: 450 users

Expected by end 2010: more than 900

users

Extended usage with Customers and

Suppliers

(c) Digite, Inc. 24

Infosys: Case Study Key Data

Being used for 6000+ live projects across

geographies with 90,000+ users

Expected to double in next three years

Around 800,000+ hits per day

Agile process implementation

An extensible framework is used for online parameterized

process tailoring during project creation and execution..

Helped improved the agility of service delivery

Global deployment and orientation

Multi location (4) development including vendor

location

(c) Digite, Inc. 25

Infosys: RoI Factors

Significant reduction in Project Management effort –

Collation of weekly/ monthly/ quarterly reports

Project Initiation/ Planning

Follow-up with team/ work assignment

Team member productivity gains from using “one

application” vs. multiple applications

Process Support

75% reduction in New Process Rollout time (From a MINIMUM

of 6 months to 4-6 weeks)

Uniformity of metrics and consolidated calculations across

process types

Productivity gains for SQA and PM community

26(c) Digite, Inc.

Infosys: Customer Feedback

“IPM+ is a complex, global rollout of 50000+ function point application

touching 70000+ employees across 5000+ projects. This

comprehensive, innovative solution covers project and lifecycle

management for 100% services spanning ADM to IMS. It brings visibility

into 100% projects, de-risks delivery and improves productivity through

prescriptive processes and customizable workflows. It has

demonstrated 75% cycle-time reduction to implement new processes.”

AVP IS, Infosys Technologies

27(c) Digite, Inc.

Other Feedback

“ Our company has been assessed CMMI Level 3 in the month of

October. Digite was of immense help in Project Planning and

Project Tracking by monitoring Schedule, Effort, Issues, Defect,

Process Deviations and Non-compliances, etc. It was possible for

us to compare the Project Goals and Organization Goal and

thereby fine-tune the Project Goals”

Head of quality, Jasmin (Product Engineering Services Company)

“ We have achieved 50% reduction in Functional defects and 10%

reduction in overall project effort”

Head Quality , Aditi (Product engineering company)

(c) Digite, Inc. 29

Thank You!

Mahesh Singh

Co-Founder/ Sr. Vice President, Product

Digité, Inc.

mahesh@digite.com

+1-408-761-2238

LinkedIn/in/singhmahesh

Twitter.com/digite

www.digite.com

http://blog.digite.com

(c) Digite, Inc. 30